Every review we hold for the Solihull office, from every platform, shown as written. First names only.
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5/5
GoogleSelling our house of over 40 years was always going to be a wrench. Hunters has a High Street office, which we found convenient, with a very helpful team. Our agent, Janie Whitehouse is a force of nature. She had clearly made a big effort to understand the market in our road and her clients. She was assiduous and was very supportive throughout the process. We were very happy with our service from Hunters.
Kenneth Β· 15 August 2026
Agent replied Β· 22 August 2026
We are overjoyed to hear about your experience with Janie Whitehouse. Selling a home of over 40 years is significant, and we are proud our team supported you throughout. Thank you, Kenneth.
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1/5
GoogleMy experience with Hunters Solihull was disappointing. The service heavily favored tenants over paying landlords, suffering from poor communication and frequent staff turnover. Promised quarterly inspections were missed, allowing a leak to cause thousands of pounds in major ceiling damage.
While branch manager Becky Beswick was approachable and helpful, landlords should look beyond sales pitches, demand proof of inspections, and hold staff accountable. Great for tenants, but landlords should think twice and look elsewhere.
Muskeen Β· 1 August 2026
Agent replied Β· 29 July 2023
Thank you. Weβre pleased to be working with you
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5/5
GoogleWe were looking for somwhere to rent,and Abi Benbow found us a lovely over 55 property,Abi went above and beyond helping us with everything that was needed,Hunters are really lucky to have a lovely youn lady working for them i would highly recomend,and if possible ask for Abi.Linda and Peter
Linda Β· 1 August 2026
Agent replied Β· 22 August 2026
We are pleased to hear Abi went above and beyond to find you and Peter a suitable property. Your recommendation means a great deal to the team at Hunters. We will pass your kind words on to Abi.
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5/5
GoogleHunters Solihull have just completed a letting for us and would certainly recommend their services. We found all the staff to be very professional and helpful. Special thanks to Abi Benbow who worked hard to make things run smoothly for us. Keith and Val
Keith Β· 22 June 2026
Agent replied Β· 22 August 2026
Thank you so much for taking the time to write this review Keith. We are always delighted to hear positive experiences and the team all look forward to continue working with you.
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3/5
GoogleDespite having explained several times that I wished to be the sole tenant of the property I was in the process of viewing, Hunter insisted that my wife also be added to the tenancy agreement.
I clearly explained that she was abroad on holiday with our children, that she did not have access to her emails, and that I did not believe it was necessary for her to be included on the tenancy. This requirement significantly complicated the referencing process and caused unnecessary delays.
Unfortunately, rather than receiving understanding and support in resolving the situation, I felt that my explanations were met with criticism and a degree of mistrust regarding my circumstances.
While I fully appreciate that internal procedures must be followed, I would have welcomed greater flexibility, better communication, and a more solution-oriented approach from the team. As a first experience with Hunter, my overall impression is therefore mixed.
Ciccolini Β· 15 August 2026
Agent replied Β· 22 August 2026
Thank you for taking the time to share your detailed feedback with us. We take all feedback seriously and want you to know that your experience has been heard and acknowledged.
We sincerely understand that the referencing process caused unnecessary delays in your situation, and we genuinely regret that this impacted what should have been a smoother experience. We will be reflecting on the feedback you have provided, particularly around how our team communicates and responds to individual circumstances during the referencing process, to ensure that situations like yours are handled with more care and consideration in the future. Thank you again for bringing this to our attention.
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5/5
GoogleI can not speak highly enough of Abi and Becky at the Hunters team in Solihull who recently assisted in finding a new tenant for my apartment.
Abi was able to provide tradesmen to resolve a number of issues prior to the new AST and also dealt with the management company on my behalf and constantly kept me informed of the progress.
I would recommend using Hunters without hesitation and was very very pleased with the service they provided.
Chris Β· 1 April 2026
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5/5
GoogleI honestly canβt speak highly enough of my experience with Hunters Lettings Solihull. From the moment I walked through the door, I was made to feel completely welcome and at ease, which can make such a difference when dealing with something that can sometimes feel stressful.
Abbie was absolutely amazing from the very start. She was so warm, kind and genuinely caring, and you could tell she really wanted to help rather than just do her job. She took the time to listen, answer all of my questions and explain everything clearly, which gave me so much reassurance and confidence throughout the whole process.
Itβs rare to come across customer service that feels this personal and sincere, and it really stood out to me.
Abbie is a real credit to Hunters and made the whole experience feel smooth, easy and actually enjoyable.
I would 100% recommend Hunters Lettings Solihull to anyone. Thank you again for such a positive and memorable experience.
Jack Β· 20 February 2026
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5/5
GoogleAbi was so efficient made the whole process so quick from property application to move in. Pleasure to work with π
Becky β¦
Rebecca Β· 22 July 2026
Agent replied Β· 22 August 2026
Thank you, Becky. We are glad Abi made the process so efficient, from property application to move in. We will pass on your kind words to her.
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5/5
GoogleAbi and the team are always professional and helpful to deal with. Thank you for your service.
Amanda Β· 15 August 2026
Agent replied Β· 22 August 2026
Your positive feedback is appreciated. We're glad Abi and the team made a good impression. We'll be sure to pass along your thanks to them.
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5/5
GoogleHunters have been my agents for over 10 years and I wouldn't think of changing them. They are really efficient, responsive and helpful. All their staff have been fantastic and just recently Abi, Hayley and Becky have been exceptional at organising the re-letting of my property that was vacated recently. I now have new tenants in a very short space of time. Thank you Hunters
Sarah Β· 22 June 2026
Agent replied Β· 22 August 2026
Thank you so much for your review Sarah. We sincerely value your loyalty over years and look forward to continuing to work with you.
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5/5
GoogleAbi at hunters estate agent Solihull was extremely helpful with our rental journey she was never to busy to help out with filling in our forms when we were unsure of what to do and that was most of the time, l would highly recommend hunters if you are looking to rent a property, thank you Abi for all your hard work
Tina Β· 27 February 2026
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5/5
GoogleMy property was previously managed by Searchers prior to Hunters taking over. James Taylor was managing my property with Searchers. When I was told Hunters would be taking over, knowing James was also transitioning over and working for Hunters, it immediately relieved any nerves with a new company taking over the management of my property.
Since James has managed my property, he has always been responsive and any communication clear with what is going on or is required regarding maintenance for myself and any issues that may have arose with tenants.
I would recommend James for property management.
Kieren Β· 20 March 2024
Agent replied Β· 24 June 2023
Thank you for your review! James certainly is an asset to the team π β¦
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5/5
GoogleWe were buying our house via Hunters and Mia Pearce-King was our main contact. She really does deserve βοΈβοΈβοΈβοΈβοΈ- she was very responsive, professional and you really felt listened to. Nothing was too much trouble for her, she really does understand what being client-centred means and is a credit to and a real asset to Hunters.
Liz Β· 20 January 2026
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5/5
GoogleIβve known James Taylor (formerly of Searchers) for a number of years and when Hunters Solihull acquired the lettings portfolio of Searchers I was reassured to learn James would be continuing to manage my property portfolio. James is professional, knowledgeable in his field and inspires complete trust. I would highly recommend the lettings team at Hunters Solihull (Jo, James, Molly and Summer) for their local knowledge, friendly service and determination on behalf of their customers.
S Β· 20 March 2024
Agent replied Β· 29 July 2023
Thank you very much for your review, itβs great to see youβre happy with the service
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1/5
GoogleAfter enquiring about a rental property, we attended a viewing and submitted an application straight away. We also enquired about viewing another property and was advised an appointment would be arranged. This was a few weeks ago and we heard absolutely nothing from them since! And BOTH properties were let quite soon after and the second one, they even dropped the price on it and we never even got to view it!! Absolutely disgusting lack of communication, especially as they knew our family was desperately looking for a home as our current landlord has sold up! Would never recommend any potential tenants to use them at all!
EDIT TO REPLY: I have received NO emails from you at all. And I check my spam/junk folder regularly every day just in case too. I had followed up our application by telephone a few days later to make sure it had been received and also to confirm that a viewing was being arranged for the other property and I was advised that you were just waiting on a date. That was the last I heard from your company.
Tabatha Β· 20 March 2023
Agent replied
Hi Tabatha, you were sent an email from us shortly after you applied for the property explaining that the Landlord had asked us to suspend marketing due to a change in her circumstances. You were also asked in this email if there were any other properties you wanted to view but did not reply.
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5/5
GoogleMia was an amazing young lady, very polite and a real joy to work with. I could tell she really genuinely wanted to help me and was honest which is very rare to find these days unfortunately. I canβt thank you enough for all your guidance and support. Youβre a real asset to hunters god bless take care. π β¦
Wahid Β· 5 August 2025
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5/5
GoogleI rent house through hunters it used to be searchers the hunters brought them out since they have been in charge things that needed doing on the property have been sorted thanks to Alanis Griffin she has been great thank you and thanks to Becky and Mark for doing the work
Luke Β· 5 August 2025
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4/5
GoogleProcess did end up taking really long and couldβve been easier tbf however got there in the end. Abi was lovely and really helpful.
Jamil Β· 1 April 2026
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5/5
GoogleAbsolutely outstanding service from Hunter Estate Agents in Solihull, especially ABI and Hayley Wo. Their support throughout the entire process was genuinely A+. Both were incredibly professional, attentive, and always quick to respond β¦
Stan Β· 22 December 2025
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1/5
GoogleNever will I ever deal with Hunters again. Itβs never open when they say they are. After showing interest in a property to let 4 weeks ago, ringing several times and being told we will be will be able to view the property. Only to find out many people came to view this property today and we were not invited for a viewing. The new Branch Manager was unprofessional and rude. I would not recommend Hunters to anyone looking for a home!
Poppy Β· 4 June 2024
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5/5
GoogleHad an amazing experience with Abi from Hunters, she emails back so quick and has been so helpful whilst going to the letting process. Thanks Abi
Rebecca Β· 20 February 2026
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4/5
GoogleEngles has been an absolute pleasure to deal with throughout the process. Heβs incredibly approachable, professional, and always made time to answer questions and offer support. His calm and friendly approach made everything feel much β¦
Abby Β· 22 November 2025
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5/5
GoogleHighly Recommend Hunters and James Taylor in particular, I was in the market for a property with a short turn around needed.
James and the team couldn't do enough to ensure my timeframe was met and managed everything from start to finish for a smooth transition.
Thank you .
Adam Β· 20 March 2024
Agent replied Β· 29 July 2023
Thank you Adam
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5/5
GoogleHunters Estate Agents in Solihull have provided an excellent service to me to rent a property in Solihull and everyone in the Lettings team have been most helpful and professional every step of the way to moving into the property. I would highly recommend Hunters in Solihull.
Angus Β· 21 August 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.