Every review we hold for the Bingley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had an exceptional experience working with Julie Decraene from the bingley/Shipley branch throughout my house purchase. From start to finish before passing onto the next agent for the further process of buying my house, her service was nothing short of outstanding. She made what can often be a stressful and complicated process feel smooth, straightforward, and incredibly efficient.
Julie was always professional, approachable, and highly responsive. Any questions or concerns I had were addressed promptly and clearly, which gave me a great deal of confidence and peace of mind. Her knowledge and expertise were evident at every stage, and she guided me through the process with ease, ensuring everything moved forward quickly without any unnecessary delays.
What truly stood out was how seamless she made the entire experience. The process of buying a house can be overwhelming, but Julie handled everything with such organisation and attention to detail that it felt effortless on my part. Her dedication and commitment to providing excellent service really shone through.
I am genuinely grateful for her support and would highly recommend Julie Decraene to anyone looking for a reliable, efficient, and professional service. She has made a significant milestone in my life an incredibly positive and stress-free experience.
Alia · 17 April 2026
Agent replied · 22 April 2026
Thank you so much for your incredible review, we really appreciate you taking the time to share your experience.
We’re absolutely delighted to hear how positive your purchase journey was, and that Julie was able to support you so effectively from the very beginning. Buying a home can often feel complex and overwhelming, so it’s fantastic to know she was able to make the process feel smooth, straightforward and well managed throughout.
Julie was thrilled to read your kind comments. Her professionalism, communication and attention to detail are exactly what we strive for as a team, and it’s great to see this reflected in your experience.
Thank you again for your recommendation, it truly means a lot to us. We’re so pleased we could be part of such an important milestone, and we wish you every happiness in your new home.
If we can help with anything in the future, please don’t hesitate to get in touch.
★★★★★ 5/5
GoogleAmie and the team at Hunters have been amazing throughout what has been a long and stressful moving process. From start to finish, Amie was reassuring, calm and professional, always taking the time to keep us updated and help ease our worries. Her support meant so much during such a stressful time, and we truly cannot thank her enough. We’re so grateful for all of the hard work, patience and kindness shown to us throughout our move.
Ciara · 18 April 2026
Agent replied · 23 May 2026
Thank you so much for your lovely review, it really means a lot to us.
We understand how stressful a long moving process can be, so we’re delighted to hear that Amie was able to provide reassurance and support throughout.
Amie will be absolutely thrilled to read your kind words.
Wishing you all the very best in your new home, and if we can assist with anything in the future, please don’t hesitate to get in touch.
★★★★★ 5/5
GoogleI found the Hunters Bingley team extremely helpful with the sale of my late mother’s home. James was very professional with his advice and taking the photographs and preparing the sales particulars and Olivia also in arranging and organising the escorted viewings and keeping an eye on the sale progress. The property sale was agreed subject to contract in 10 days with the perfect purchasers ! Will certainly use the Hunters team again - thank you to you all
Am currently sorting out them taking over the day to day running for the rentals we own too
Alyson · 20 December 2025
Agent replied · 20 March 2026
Thank you very much for your kind feedback. We’re delighted to hear that you’re pleased with our service and look forward to continuing to provide the same high level of care through our lettings management team.
★★★★★ 5/5
GoogleIt was a pleasure dealing with the team as a property purchaser. We had a few challenges along the way due to our appalling choice of conveyancer. Olivia dealt with these promptly and kept everyone informed with a smile, when I was grimacing. Every contact with the Hunters team at Bingley and Shipley was met with professionalism and friendliness, in these times where good customer service seems a thing of the past, this was refreshing. Thank you.
Shirley · 20 December 2025
Agent replied · 20 March 2026
Hi Shirley,
What a lovely review! We're so pleased that you were happy with the service you received. We will make sure your comments are passed onto the team and we wish you all the best!
★★★★★ 5/5
GoogleAn extremely professional, friendly, knowledgable and helpful team who have made the whole process from initial valuation to completion on the sale of my house as seamless as it could have been. There was no pressure after having the valuation to go ahead and James was happy to answer all my questions. I was really happy with the pictures taken and advertising used and had multiple offers within the first week. Had great communication at all points in the process from Jemma and Olivia and never felt like a burden to ask for updates etc. Big thank you to James, Jemma, Olivia and the rest of the team for all their hard work in getting my sale over the line! Would absolutely recommend to anyone thinking of putting their house on the market.
Natasha · 20 September 2025
Agent replied · 20 March 2026
Hi Natasha, Thank you so much for leaving us such a kind review - we really appreciate it and are so pleased that you had such a great experience. We wish you all the very best in your new home!
★★★★★ 5/5
GoogleAlthough I haven't rented/purchased/sold a property through Hunters, I just wanted to share my experience with them.
The other week I contacted Hunters to arrange a house viewing. I promptly received a call back from Olivia, who was very polite and friendly on the phone. After we viewed the house, I put an offer in. It was the first time I had ever done this but Olivia was so lovely on the phone she made me feel at ease instantly.
Unfortunately, the seller declined our offer, and my partner called Olivia yesterday to put another offer in but the property had sold.
We have submitted a few expressions of interest to various estate agents within the area, and I have to say Hunters have been the only one worth a 5-star review! Only one other has got back to me... 3 days late, with only one viewing date (but that's another story for another review)!
The whole experience leaves me with a lot of confidence in choosing Hunters in the future. I hope we end up successfully finding a property through them!
Emma · 20 September 2025
Agent replied · 20 March 2026
Hi Emma,
Thank you so much for leaving us such a kind review about the customer service you received from Olivia. We hope to work with you in the near future! Best wishes in your property search.
★★★★★ 5/5
GoogleWe recently had 2 flat viewings with Arun from Hunters in Bingley. He was very informative about both properties and was able to answer all of our questions. He was very professional and met us at each property with a smile. We had a lovely experience with both viewings, thank you Arun!
Molly · 19 March 2026
Agent replied · 20 March 2026
Thank you so much for your lovely review. Arun is chuffed to bits! We are so glad you had such a good experience.
★★★★★ 5/5
GoogleOur experience was probably very different to most. It took a lot longer than planned to get to the final goal but we got there in the end.
James valued our property and dealt with that side whilst we were abroad on holiday. He was very efficient, professional and overall we were happy with the service Hunters provided. Enough to market our property with them whilst out of the country. Our property actually sold within 24 hours, due to location and pricing - which was advised by Hunters.
We then had the support of Jemma who was constantly at the end of the phone and email (usually daily communication between us at the final stages). Jemma was there when we needed her to chase and get us through some difficulties but was always very positive and helpful. We had some hurdles along the way but we tackled them together and we were grateful for the long term support we were given. It was definitely one of the most stressful times we've experienced as a family but overall we would recommend Hunters if you are wanting to go through the selling/buying process.
Personally I never want to move again, well at least for a few years! : )
Emma · 20 April 2025
Agent replied · 20 March 2026
What a lovely review! Thank you so much Emma. It's been an absolute pleasure and we wish you all the best!
★★★★★ 5/5
GoogleArun was amazing for us! He was absolutely amazing and treated us so well! I would recommend him to anyone looking to buy or let. He’s an amazing worker who helped us so much. 10/10 service :)
Millie · 1 April 2026
Agent replied · 22 April 2026
Thank you so much for your lovely review Millie, it really means a lot to us.
We’re delighted to hear how positive your experience was with Arun. He’s so … More
★★★★★ 5/5
GoogleAs a first time renter, i have had a really easy and comfortable experience with them, this is because of the easy and accommodating process but also specifically because of Ellie, through out the remainder of my previous tenancy and the move to my second property which i absolutely love, she went above and beyond with the third parties involved in a tenancy to get us over the line in a far faster time then what would be usual, i can’t thank both Ellie and the hunters group as a whole
Kai · 2 May 2026
Agent replied · 23 May 2026
Thank you so much for your wonderful review, we really appreciate you taking the time to share your experience.
We’re delighted to hear that, as a first-time renter, you found the process easy, comfortable and accommodating throughout. Moving home can feel daunting, especially the first time around, so it’s fantastic to know that Ellie was able to support you every step of the way.
Ellie will be especially pleased to hear your kind comments. Going above and beyond for our clients and helping things progress as smoothly and quickly as possible is exactly what we aim for, so it’s lovely to know her efforts made such a positive difference.
Thank you again for your kind words and for choosing Hunters. We’re so pleased to hear you’re loving your new home, and if we can help with anything in the future, please don’t hesitate to get in touch.
★★★★★ 5/5
GoogleMy wife and i had the pleasure of Arun dealing with our property. Since the beginning he was friendly and spoke to us not as strangers but with familiarity. Hes been amazing helping us through the process and finalising everything. Even going out of his way when i was stuck on a section of the application to contact homelet themselves, just to provide me a way of getting through. It was a pleasure working with him:)
Ron · 2 May 2026
Agent replied · 23 May 2026
Thank you so much for your wonderful review.
We’re delighted to hear that Arun made you both feel comfortable and supported throughout the process. Building positive relationships with our clients and making what can sometimes feel like a stressful experience much easier is exactly what we aim for.
It’s great to hear that Arun was able to go the extra mile to help with your application and provide support when you needed it most. He’ll be absolutely delighted to read your kind comments.
Thank you again for choosing Hunters, and we wish you both all the very best in your new home.
★★★★★ 5/5
GoogleAll members of staff were knowledgeable, helpful and polite. In particular, Olivia who handled the negotiations professionally, and efficiently. With regards to the sales progression, Aimee was very professional, and kept us informed. All in all a very good team.
Julie · 20 January 2026
Agent replied · 20 March 2026
Thank you for taking the time to leave such a positive review. It’s great to hear that you had a good experience with the whole team, and we’ll be sure to pass on your kind words to Olivia and Amie. Keeping our customers informed and supported is really important to us.
★★★★★ 5/5
GoogleEmma Dyson, Lettings Negotiator supported me throughout starting my tenancy. Emma was extremely helpful, friendly and went above and beyond to make the move as easy as possible. Emma responded to all my queries promptly, nothing was too much trouble for her. I would 100% recommend Hunters Bingley, my experience was entirely positive because of Emma.
Rowan · 20 July 2025
Agent replied · 20 March 2026
Thank you so much for your kind review, Rowan! We really appreciate it!
★★★★★ 5/5
GoogleArun was great to work with from start to finish. Very professional and always had the answers to any question we had. Thank you Arun!
Oliver · 25 March 2026
Agent replied · 22 April 2026
Thank you for your lovely review, we really appreciate your feedback.
We’re so pleased to hear that Arun was great to work with from start to finish … More
★★★★★ 5/5
GoogleArun at Hunters Bingley was great, supporting us throughout the process with any queries and provide a top class professional service
Stuart · 25 March 2026
Agent replied · 22 April 2026
Thank you for your kind review. We really appreciate you taking the time to share your experience. … More
★★★★★ 5/5
GoogleAll the staff from Hunters Bingley & Shipley branches were helpful & friendly in their communications. Especially Jemma Nash & Olivia Margerison. I would definitely recommend them to anyone I know wanting to move house.
Faye · 20 November 2025
Agent replied · 20 March 2026
Thank you for your kind review Faye, much appreciated! All the very best in your new home!
★★★★★ 5/5
GoogleWe had a great experience renting through Hunters. Emma was friendly, professional, and always quick to respond to any questions we had. The whole process was smooth and stress-free and we're happy with our new home
J · 20 October 2025
Agent replied · 20 March 2026
Thank you so much for taking the time to leave Emma a lovely review - we're really pleased that you were happy with the service you received! All the best in your new home!
★★★★★ 5/5
GoogleEmma has been really helpful and prompt with helping us sort our flat. Very friendly and professional whilst we had the initial viewing too. Any and all follow up questions she has been really helpful with. Recommend Hunters Bingley.
Kane · 20 September 2025
Agent replied · 20 March 2026
Thank you so much for your kind review Kane. We wish you all the best in your new home!
★★★★★ 5/5
GoogleHunters stepped up for me when I was getting nowhere with the other agents I was using. They were extremely professional and they qualified prospective buyers before sending them for viewings. They found my buyer within a week and the whole process from viewing to completion took just 9 weeks!!! We were kept up to date through the process. We are now settling in to our own new home. Could not fault!!! Thank you so much 😀
Lesley · 20 December 2025
Agent replied · 20 March 2026
Ah Lesley, what a lovely review! This makes us so happy and we were so pleased to have been able to help you! Wishing you all the very best in your new home! :)
★★★★★ 5/5
GoogleEmma was so helpful when setting up our tenancy! We couldn’t have asked for better support and patience, hunters were always ready to take our call and advise us on next steps! 10/10 would recommend
Riley · 20 October 2025
Agent replied · 20 March 2026
Thank you for taking the time to leave Emma such a kind review - we're so pleased to hear that you've had a positive experience and wish you all the best in your new home!
★★★★★ 5/5
GooglePerfect from start to finish, Arun made the whole process easy.
Thank you
Robert · 25 April 2026
Agent replied · 23 May 2026
Thank you for your lovely review, we really appreciate your feedback.
We’re delighted to hear that Arun made the whole process easy for you from start to finish. Providing a smooth and supportive experience is exactly what we aim for, so it’s fantastic to know this was your experience.
We’ll be sure to pass your kind words on to Arun. Thank you again for choosing Hunters, and we wish you all the best moving forward.
★★★★★ 2/5
GoogleI wish I could rate higher for my experience selling my house but unfortunately we felt really let down.
We chose Hunters over other estate agents as we felt comfortable with James and all the selling points of being smaller than competitors and knowing our house better were positives for us (along with them looking after the whole process and pushing various parties etc).
Unfortunately it felt like a private sale most of the time resulting in me having to do a lot of chasing of all parties and pushing thing through. I went a period of 6weeks with no updates - when I reached out and asked a question I was told to speak to my solicitor instead as they didn’t know (they should have known the answer).
There were issues that were coming out weeks after they actually occurred and there seemed to be no drive to get this complete.
I did feed back my experience on 2 or 3 occasions but I didn’t really see any meaningful action taken or things happen that they said they would do.
On a positive, James was really proactive when we were listing and got photos done earlier than planned which was massively appreciated.
I listed my house on Facebook before the official Rightmove listing was live which helped drive interest. Hunters listed on the Tuesday evening, we had a viewing on the Saturday where we received a face to face offer which was then made official on the Monday. Hunters had very little work to do in terms of enquiries as there was only one viewing that I conducted - there were also only 4 houses in the chain and we were the bottom with someone buying from rented but it still took from September to Mid-Feb to complete!!
For the one listing, I was also told the person was a cash buyer who was ready to move quickly… it turned out she had about 1/4 of the money available, the rest she was hoping she would be gifted but wasn’t confirmed and the remainder tied up in premium bonds. This massively slowed things down but also made me question if we’d have had lots of viewings for people who didn’t have the money available.
The lack of support from Hunters actually got so bad that at one point, the estate agent I was buying my new house through actually contacted my buyer directly to chase things and get updates rather than going through hunters…
Our experience may be a one off, but when you’re spending over £2k and moving house is such a stressful time, you would want that money going to something that is going to help you and reduce stress whereas Hunters added to our stress
Charlotte · 20 May 2025
★★★★★ 5/5
GoogleReally pleased with this letting agency. Emma was extremely helpful throughout the entire process and answered all of my questions promptly. I would definitely recommend Hunters Bingley
Serena · 20 December 2025
Agent replied · 20 March 2026
Hi Serena,
Thank you so much for the kind review, we really appreciate the feedback and will pass your comments onto our Lettings team!
All the best :)
★★★★★ 5/5
GoogleA HUGE personal thank you to Maisie at Hunters. Maisie made my move into my new apartment so seamless and she was always on the other end of the phone if I needed anything. The whole process was something I couldn’t done without her. Thank you Hunters & Thank you Maisie :)
Lauren · 20 March 2025
Agent replied · 20 March 2026
Hi Lauren,
Thank you very much for your kind review! Wishing you all the best in your new home!
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