Newest first, from every platform, with the office each review is about. First names only.
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4/5
GoogleRichard and the team at Felicity J Lord have showed us a number of properties over and beyond our search selections. Richard has gone out of his way to broaden the search and show us more comparable properties than we requested on the same day. We are happy that Richard has found us a property which we have had our offer accepted on and look forward to moving into our new home before the summer. Keep up the good work! π
Gareth Β· 15 June 2017 Β· Felicity J Lord London (22-23)
Agent replied Β· 13 June 2024
Dear Gareth, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Rest assured we will make every effort to ensure a smooth transaction.
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5/5
GoogleExtremely professional, excellent estate agents. Did not waste time showing numerous things outside my budget but only select ones that exactly fit my criteria. A special Thank You to Danny Bradley for not giving up on me and showing me some absolute gem of properties over many months even after I said I was slowing down my search in light of events over the year. this leading to finding my dream flat (the same day I almost put in an offer on a different flat) and will be getting the keys very shortly. And Thank You Adam Wolfryd for making the whole purchasing process very smooth and easy. Cannot recommend more highly and would encourage anyone looking for something specific to give them a shout.
Neha Β· 15 June 2017 Β· Felicity J Lord London (22-23)
Agent replied Β· 13 June 2024
Dear Neha,
Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
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5/5
GoogleMartin Kilroy has been ever so helpful and prompt with communication. I availed his services when I was running my own Ltd company, he understands the market and the best options available regarding mortgages for company directors. He's good at his job and has a personable service. highly recommended!
A Β· 15 June 2017 Β· Felicity J Lord London (22-23)
Agent replied Β· 13 June 2024
Dear Arg,
Thank you for leaving such great and detailed feedback about your experience with Felicity J Lord Canary Wharf.
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5/5
GoogleDanny Bradley has been making the search for our new home, as first time buyers, a most enjoyable and worthwhile experience. Not knowing what to expect when we started looking, Danny understood exactly what we were looking for within our budget and showed us only those properties that matched very closely our list of must-haves and good-to-haves. Overall, we are extremely pleased with the timely assistance and prompt responses from Felicity J Lord and our experience with Danny has been very positive.
Anj Β· 15 June 2017 Β· Felicity J Lord London (22-23)
Agent replied Β· 13 June 2024
Dear Anjum,
Thank you for leaving such great and detailed feedback about your experience with Felicity J Lord Canary Wharf estate agents. We wish you the best of luck with your search.
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5/5
GoogleMy purchase is not yet complete but so far the process has been efficiently handled. Adam and Andrew were aware of the type and location of property of interest to me and their viewings have reflected this.
On offering for my chosen house, communication to/from the vendor was clear and prompt leading to acceptance in a relatively short time frame. The office also offers range of other services, with my mortgage and solicitors also being arranged via Felicity J Lord.
David Β· 15 June 2017 Β· Felicity J Lord London (22-23)
Agent replied Β· 13 June 2024
Dear David
Thank you for leaving such great and detailed feedback about your experience with Felicity J Lord Canary Wharf. Best of luck with the house purchase and pending move.
Kind Regards,
Adam
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5/5
GoogleMortgage advise service is particular good. I had very complicated case which i need refinance from current property to purchase another property with few constraints,however it was successfully completed at the end. I was glad with result. Communication was brilliant.
I introduced my friend later as well, and she was very happy with Martin Kilroy.
Lunle Β· 15 June 2017 Β· Felicity J Lord London (22-23)
Agent replied Β· 13 June 2024
Dear Lunle,
Thank you for leaving such great and detailed feedback about your experience with Felicity J Lord Canary Wharf estate agents.
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5/5
GoogleVery professional, polite and friendly. I have bought all my flats through Felicity J Lord, and they let the flats for me. They always find me good professional tenants, and I never had a void in all those years.
I can highly recommend them. Dealing with the staff and they're advice is always helpful.
Marianne Β· 15 June 2017 Β· Felicity J Lord London (22-23)
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4/5
GoogleRating only, no written review.
Herman Β· 15 June 2017 Β· Felicity J Lord London (9 New Crane Place)
Agent replied Β· 13 June 2024
Dear Mr Schepers,
Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property.
Thank you again for your star rating!
Regards
Felicity J Lord Wapping (Lettings)
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5/5
GoogleRating only, no written review.
Gillian Β· 15 June 2017 Β· Felicity J Lord London (9 New Crane Place)
Agent replied Β· 13 June 2024
Dear Ms Wise,
Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property.
We always love to receive great feedback.
Best wishes,
Felicity J Lord Lettings (Wapping)
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5/5
GoogleRating only, no written review.
Apple Β· 15 June 2017 Β· Felicity J Lord London (9 New Crane Place)
Agent replied Β· 13 June 2024
Hi Apple Jin,
We're pleased to see the 5-star rating you left for us. Would you mind elaborating a little more on why you gave us this rating? We would love to know!
Thank you again for your star rating!
Regards
Felicity J Lord Wapping
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5/5
GoogleRating only, no written review.
μ 보배 Β· 15 June 2017 Β· Felicity J Lord London (9 New Crane Place)
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5/5
GoogleA good service all round.
Ria Β· 15 June 2017 Β· Felicity J Lord London (9 New Crane Place)
Agent replied Β· 13 June 2024
Hi Ria,
We're pleased to see the 5-star rating you left for us. Would you mind elaborating a little more on why you gave us this rating? We would love to know!
Thank you again for your star rating!
Regards
Felicity J Lord Wapping (Lettings)
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5/5
GoogleHannah is very lovely and efficient!
Luisa Β· 15 June 2017 Β· Felicity J Lord London (9 New Crane Place)
Agent replied Β· 13 June 2024
Dear Luisa,
Thank you for taking the time to leave us feedback.
Wishing you a great day until the next time we meet.
Regards
Felicity J Lord Wapping (Lettings)
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5/5
GoogleFriendly and knowledgable staff, excellent customer service
Ian Β· 15 June 2017 Β· Felicity J Lord London (9 New Crane Place)
Agent replied Β· 13 June 2024
Hi Ian, We're pleased to see the 5-star rating you left for us. Would you mind elaborating a little more on why you gave us this rating? We would love to know!
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5/5
GoogleI loved the fact that Louise went above and beyond, her main priority was to help me out rather than trying to convince me to take just any flat.
Sussex Β· 15 June 2017 Β· Felicity J Lord London (9 New Crane Place)
Agent replied Β· 13 June 2024
Wishing you a great day until the next time we meet. Thank you do much for taking the time to respond with such great feedback.
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5/5
GoogleAn excellent experience from first to last - very professional, fast and friendly and Tony and his team really went the extra mile for us. Much appreciated. Many thanks.
Susan Β· 15 June 2017 Β· Felicity J Lord London (9 New Crane Place)
Agent replied Β· 13 June 2024
Dear Susan, Thank you for leaving such great and detailed feedback about your experience with Felicity J Lord Wapping estate agents. Thank you again for your star rating! Regards Felicity J Lord Wapping (Lettings)
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5/5
GoogleBeen with F J Lord for a couple of years now and the service has always been fantastic. I highly recommend them and I have dealt with both the bow and wapping branches.
Edwin Β· 15 June 2017 Β· Felicity J Lord London (9 New Crane Place)
Agent replied Β· 13 June 2024
Thank you so much Edwin,
You really made our day today.
We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future.
Felicity J Lord Wapping (Lettings)
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1/5
GoogleShocking behaviour.
They decide to charge both landlord and tenant a Β£350 fee for tenancy setup despite a verbal agreement not to.
Morals, ethics? Nowhere to be seen. Will not be using again
Jas Β· 15 June 2017 Β· Felicity J Lord London (9 New Crane Place)
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5/5
GoogleI was very impressed with the professionalism of all the staff at the Wapping office. I was regularly kept updated with progress and any queries that I had were dealt with efficiently. I would recommend FJ Lord to all.
Deirdre Β· 15 June 2017 Β· Felicity J Lord London (9 New Crane Place)
Agent replied Β· 13 June 2024
Deirdre Kelly, thank you for taking the time to leave us feedback.
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5/5
GoogleJames has been very friendly and professional at the same time, showing me valid options for my needs and explaining thoroughly the requirements and process for renting in London.
Michele Β· 15 June 2017 Β· Felicity J Lord London (9 New Crane Place)
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5/5
GoogleFelicity J Lord provide an excellent service for those seeking a place in London. Louise Smith was our agent and did an incredible job.
Inacio Β· 15 June 2017 Β· Felicity J Lord London (9 New Crane Place)
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5/5
GoogleJames Bastick found me a new tenant and he was very helpful and kept me informed. It's been a pleasure dealing with Felicity J Lord and all their staff at Wapping.
Anthony Β· 15 June 2017 Β· Felicity J Lord London (9 New Crane Place)
Agent replied Β· 13 June 2024
Dear Anthony Garner,
Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property.
Thank you again for your star rating!
Regards
Felicity J Lord Wapping
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5/5
GoogleLouise at Felicity J Lord has been great from the very start. 100% professional and accommodating, this letting process has been smooth, quick and relatively pain-free. She quite obviously is very good at her job!
A Β· 15 June 2017 Β· Felicity J Lord London (9 New Crane Place)
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4/5
GoogleFelicity J Lord estate agents in Wapping branch deseve 4stars specially Edward & Amy. They sold our property as they promised in short period of time. I would certainly recommend them to my friends. Keep up the good work!
Eufemia Β· 15 June 2017 Β· Felicity J Lord London (9 New Crane Place)
Agent replied Β· 13 June 2024
Thank you, Eufemia, for reaching out to us. Your opinion plays an integral part in our customer service.
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