Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe've just completed our house purchase from Dacres in Settle. We have been looking for a house in the Dales for a long time and when we saw this one advertised we made an appoint to view it straight away and made our offer. Tom, Andrew, Mel and Anthea were really good to deal with. Anthea showed us around the house and then Tom talked me through making the offer. We love the house and the area and are so grateful for Dacres assistance. Without them it wouldn't have been possible!
Daniel · 14 October 2022 · Dacre Son and Hartley Settle (High Street)
Agent replied
Thank you for leaving this wonderful 5 star review. We are delighted to have been able to help you find your new home!
★★★★★ 5/5
GoogleBest estate agents in Settle.
Charlie · 12 October 2022 · Dacre Son and Hartley Settle (3)
Agent replied · 13 June 2024
Thank you Charlie for the five star review!
★★★★★ 5/5
GoogleDeacre,Son and Hartley were professional, efficient and polite from start to finish !
Pamela · 12 October 2022 · Dacre Son and Hartley Settle (3)
★★★★★ 5/5
GoogleWe recently bought a property using Dacre, son and Hartley. The office staff were all very pleasant and helpful. Communication between us and the vendors was handled promptly mainly by Tom the office manager. Anthea from the office showed us around the property and was extremely helpful. She took the time to write out a list of places to visit in the area once the sale progressed. Melanie was also very good at getting back to us about any queries we raised. The new office worker Andrew was very polite and helpful too. Tom has a very efficient and friendly team working in Settle. They are all knowledgeable and appear to take a pride in their working relationships with clients. When the sale was finalised we got a very unexpected gift from the office. They handed us a fabulous gift hamper box which had useful coupons and money off products bought at AO for example. We got £30 off the price of a washing machine. There were chocolates, sweets and washing and cleaning products all of which were very useful. It was such a nice gesture and something we have never had from an estate agent before. Thank you to all the team in Settle for doing such a super job !
Heather · 12 October 2022 · Dacre Son and Hartley Settle (3)
Agent replied · 13 June 2024
We are so pleased to see this wonderful feedback and delighted that you liked the Home Move box. We wish you all the very best in your new home.
★★★★★ 5/5
GoogleWe've just completed our house purchase from Dacres in Settle. We have been looking for a house in the Dales for a long time and when we saw this one advertised we made an appoint to view it straight away and made our offer. Tom, Andrew, Mel and Anthea were really good to deal with. Anthea showed us around the house and then Tom talked me through making the offer. We love the house and the area and are so grateful for Dacres assistance. Without them it wouldn't have been possible!
Daniel · 12 October 2022 · Dacre Son and Hartley Settle (3)
Agent replied · 13 June 2024
Thank you for leaving this wonderful 5 star review. We are delighted to have been able to help you find your new home!
★★★★★ 5/5
GoogleKelly and her team were great! They sold our house for us recently, great communication and organisation of viewing ect! 100% recommend and we have also used other estate agents for other properties and Dacres were far better experience! Thank you again
A · 10 October 2022 · Dacre Son & Hartley Guiseley
Agent replied · 10 October 2026
Thank you for your lovely review! We are really pleased that you had a great experience with us, we always aim to please.
★★★★★ 5/5
GoogleRating only, no written review.
Lisa · 10 October 2022 · Dacre Son & Hartley Guiseley
Agent replied · 23 October 2024
Thank you for leaving the team at Dacres Guiseley a five star review!
★★★★★ 1/5
GooglePoor. If you're selling your house, I'd advise choosing another estate agency.
Sam · 10 October 2022 · Dacre Son & Hartley Guiseley
Agent replied · 23 October 2024
We are really sorry to see these comments but we are not aware that we have dealt with you when selling your property, please could you contact us directly so we can discuss further? Thank you
★★★★★ 5/5
GoogleReece was extremely helpful is helping me look for a new house in an area I didn’t know. He clearly has an amazing amount of knowledge about the area and i was extremely impressed. Great company and great staff!
The · 10 October 2022 · Dacre Son & Hartley Guiseley
Agent replied · 23 October 2024
Thank you so much for taking the time to leave this five star review for our Dacres Guiseley team!
★★★★★ 5/5
GoogleFantastic service that was both professional and caring. Kelly and Katie are an excellent team, who responded quickly to all contacts, provided feedback on viewings promptly, went out of their way to help and smoothed the whole process in any way they could. I would definitely recommend them to anyone who is buying or selling a house in the area.
Ruth · 10 October 2022 · Dacre Son & Hartley Guiseley
Agent replied · 23 October 2024
Hi Ruth, thank you for leaving such a wonderful review for our Guiseley team. We really value customers leaving feedback and we are delighted everything went so well! Many thanks
★★★★★ 5/5
GoogleLovely agency. We worked with Katie and Kelly and they were absolutely patient and supportive throughout a really long process because of issues with the land registry etc, which they handled really wonderfully. And on completion day, Kelly very kindly waited for us to collect the keys when we got totally bottled in traffic. Highly recommended
Michael · 10 October 2022 · Dacre Son & Hartley Guiseley
Agent replied · 23 October 2024
Thank you Michael for leaving this 5 star Google review. We are delighted to hear the team supported you during the sale of your property and that you would recommend us!
★★★★★ 5/5
GoogleWe have dealt with Dacres for many years as they managed rental properties for us. Over the last few years they have sold five flats for us. They gave us good advice with regard to the asking price, kept us well informed during the process and each flat was sold and completed within a reasonable period. They have a very friendly and efficient team and their charges are competitive. I would have no hesitation in recommending them for property rentals or sales and would like to take this opportunity to thank Steven Potts and his team for all their help and advice over the years. Well done.
Alan · 10 October 2022 · Dacre Son & Hartley Bingley
Agent replied · 25 October 2024
Thank you Alan for taking the time to leave this fantastic 5 star review. We really appreciate it and are so pleased to hear that you'd recommend the team!
★★★★★ 2/5
GoogleNot very proffesional
R · 10 October 2022 · Dacre Son & Hartley Keighley
Agent replied · 23 October 2024
We're sorry to hear that you feel we were not professional. We strive to provide a high standard of service to our customers, whether they are selling or buying. Please contact us so we can discuss further.
★★★★★ 2/5
GoogleUnfortunately the sales persons words on the viewing day didn't match the office's words on the day of booking the viewing.
I did explain to the sales woman but she didn't seem to understand / care or anything!!
Left the viewing very quickly as I don't appreciate PORKIES, thank you
Colin · 10 October 2022 · Dacre Son & Hartley Keighley
★★★★★ 2/5
GooglePoor communication ! Unprofessional service, made an offer on property and placed on waiting list before a decision was made . Thereafter kept in dark until an attempt was made for some feedback by phoning Office direct, only to be told that someone would phone back to let me know state of progress. No one ever did thereafter! Property in question now sold as it has been taken off website. Would have liked to have been kept informed but ??? Inspires confidence with any future transactions with this company (who like any estate agents asks for feedback ) but appear not to communicate themselves ! This Company is usually okay in past transactions but not this time .
N · 10 October 2022 · Dacre Son & Hartley Keighley
Agent replied · 23 October 2024
Our sales team strive to provide a high standard of service to our customer so we are very sorry to hear that you thought our communication was poor. The team did call you when best and finals had finished and left a voicemail. There were further attempts made to contact you however, if you would like to speak to us directly on this matter please do not hesitate to call us.
★★★★★ 5/5
GoogleKelly and her team were great! They sold our house for us recently, great communication and organisation of viewing ect! 100% recommend and we have also used other estate agents for other properties and Dacres were far better experience! Thank you again
Angelica · 14 September 2022 · Dacre Son and Hartley Guiseley
Agent replied · 29 July 2023
Thank you for your lovely review! We are really pleased that you had a great experience with us, we always aim to please.
★★★★★ 5/5
GoogleFantastic service from Jonathan and his team.....all lovely and professional. Highly recommend
Susan · 12 September 2022 · Dacre Son and Hartley Baildon (8 Westgate)
★★★★★ 5/5
GoogleGreat team at Baildon! Nothing too much trouble. Very friendly and helpful. Always return telephone calls and emails promptly. Very communicative. Thank you for a great experience.PositiveResponsiveness, Quality, Professionalism, Value
Richard · 25 August 2022 · Dacre Son and Hartley Shipley
Agent replied
We are delighted to hear that you've had such a positive experience with our Dacres Baildon office. Thank you for taking the the time to send this 5 star review!
★★★★★ 5/5
GoogleGreat team at Baildon! Nothing too much trouble. Very friendly and helpful. Always return telephone calls and emails promptly. Very communicative. Thank you for a great experience.PositiveResponsiveness, Quality, Professionalism, Value
Richard · 22 June 2022 · Dacre Son and Hartley Baildon (8 Westgate)
Agent replied · 21 June 2024
We are delighted to hear that you've had such a positive experience with our Dacres Baildon office. Thank you for taking the the time to send this 5 star review!
★★★★★ 4/5
GoogleRating only, no written review.
Caroline · 14 June 2022 · Dacre Son and Hartley Baildon (8 Westgate)
★★★★★ 5/5
GoogleGreat team at Baildon! Nothing too much trouble. Very friendly and helpful. Always return telephone calls and emails promptly. Very communicative. Thank you for a great experience.PositiveResponsiveness, Quality, Professionalism, Value
Richard · 14 June 2022 · Dacre Son and Hartley Baildon (8 Westgate)
Agent replied · 13 June 2024
We are delighted to hear that you've had such a positive experience with our Dacres Baildon office. Thank you for taking the the time to send this 5 star review!
★★★★★ 5/5
GoogleExcellent help from Dee!
Stef · 9 June 2022 · Dacre Son & Hartley Keighley
Agent replied · 23 October 2024
Hi Stef, thank you for leaving us a five star review! We will make sure this feedback is passed onto Dee and the rest of the team at Dacres Keighley.
★★★★★ 5/5
GoogleExcellent help from Dee!
Stef · 5 June 2022 · Dacre Son and Hartley Keighley
Agent replied
Hi Stef, thank you for leaving us a five star review! We will make sure this feedback is passed onto Dee and the rest of the team at Dacres Keighley.
★★★★★ 5/5
GoogleI have used them in the past. They were very up front. Kept me informed of all visits and times. I felt i knew what was happening either by phone or e mail. Very friendly and informative. Nothing was too much trouble for them.
Sarah · 4 June 2022 · Dacre Son and Hartley Wetherby
Agent replied
Hi Sarah, thank you for giving such positive feedback regarding your experience with the Wetherby team. We are delighted everything went so well.
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