Every review we hold for the Baildon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe were impressed from start to finish. We recieved several valuations from different companies but Jonathan stood out as by far the most professional and knowledgeable.
As well as being easy to contact, Kelly went above and beyond to make sure the entire process was as smooth and stress-free as possible, and the solicitors they recommended were absolutely faultless. It often felt like we were the only ones in the chain where everything was running perfectly! Thanks again.
R · 26 November 2025
Agent replied · 26 December 2025
That's so lovely to read. Thank you for sharing your experience with Dacres Baildon, and for your 5 star review. Jonathan and Kelly will be really happy to know how happy you were from start to finish. Thank you!
★★★★★ 5/5
Google18 Months of selling our house, the Good the Bad and the Ugly.
THANK GOODNESS FOR DACRES
We recently concluded a sale with Dacres. Within 2 weeks of going back to market, a flurry of credible block viewings, a higher offer than previous was secured and despite being in a sales chain of 5 the sale completed within 6 months. - they have restored our faith in estate agents.
After attempting to sell our home via another agent, a year long filled with a myriad of problems in pre and after sales culminating in a collapsed sale after 6 months, in which evidence of funds had not even been secured. Disillusioned, downtrodden we resolved to move forward.
Cue Dacres- our experience beginning to end could not have been further away from the preceding horrific year.
What changed in our experience to make this happen:
Working with Jonathan, the valuation was not inflated, fair and entirely realistic, resulting in an offer higher than had previously been warily accepted.
After a wasted year, our desire to move quickly for a move overseas could have been used as a tactic to entice lower than expected offers by other less experienced agents, however this translated into Dacres doing extra work to ensure our block viewings were arranged only by entirely proceed-able buyers, far reducing the amount of viewings, disruption and stress.
The viewings were conducted with a full knowledge base on the property and area.
Feedback was comprehensive, entirely transparent, rather than a marks out of 10 system adding valuable insight to inform future viewings.
Finally the sale process- naturally as a sales chan of 5, it came with challenges but were overcame only by Kelly’s highly capable meticulous proactive management approach and communication skills- always going the extra mile she really drove and kept the progress momentum all the way through.
At each point we were given detailed updates, any queries dealt with promptly.
Finally it was clear from working with Dacres what a strong value based, close knit professional and respectful team they have, we were made to feel a part of that team which I’m convinced was critical in the outcome.
Working with Jonathan and Kelly was an absolute joy, they are excellent at what they do, highly professional and really lovey personable people to work with.
We couldn’t sing their praises high enough or more widely.
Thankyou, from a Tranmere Park resident now happily living overseas family.
Tash · 16 February 2026
★★★★★ 5/5
GoogleJonathan and his team have been truly outstanding, from the initial telephone contact to the final transaction, working with Dacres has been a positive experience. Jonathan visited our home, provided a detailed analysis of its market value, the reasoning behind that with appropriate evidence and advised on a suitable marketing strategy.
The support team kept us informed throughout, weekly calls at pre agreed times were scheduled and adhered to.
Excellent service throughout.
Well done Dacres, well done Jonathan.
Martin · 16 February 2026
★★★★★ 5/5
GoogleLily looked after our purchase and we couldn't have asked for someone more attentive! We were kept updated throughout the sale and Lily helped us to chase and push when things felt like they were stagnating. I would be happy to use Dacres again for a purchase and would absolutely trust them with my property sale!
Thank you so much Lily x
Nicola · 16 February 2026
★★★★★ 5/5
GoogleWe've recently gone through both a sale and purchase of a property with Dacres in Baildon, the process itself was not straight forward with a number of challenges along the way. However, the team at Dacres were exemplary, great communicators and worked collaboratively with both the buyers and sellers at each stage to ensure that the process remained on track and all parties were informed along the way. We'd thoroughly recommend them as an agent they were accessible, friendly and informed throughout.
David · 7 June 2024
Agent replied · 23 August 2024
Thank you so much for taking the time to write this lovely review. Your kind words are really appreciated and we're thrilled we were able to make your experience as smooth as possible. Please don't hesitate in getting in touch if you need us again.
★★★★★ 5/5
GoogleThese guys are the best! We've had bad experiences with estate agent since we started looking for a house but every interaction with the Baildon branch of Dacres has been brilliant. We viewed multiple properties with Kelly and purchased a house through her too.
Sandra is so responsive and helpful and Kelly has been amazing from the start! She's kept us up to date on every movement of the process ensuring we understood what was going on at all times. Kelly was always on hand to answer questions and she really went above and beyond in assisting us with a property survey query.
The whole team are professional, friendly and efficient. I'd 100% recommend them, they have been amazing for us.
Laura · 30 May 2024
Agent replied · 13 June 2024
Thank you Laura for your fantastic review for the team in Baildon. We are really happy you were pleased with the service you received from the whole team there and appreciate your recommendation! Thank you!
★★★★★ 5/5
GoogleThank you to all the team at Dacres who helped with our house sale. They made the process as seamless as possible. A big thanks to Clare who kept us up to date and chased both parties relentlessly! I wouldn’t hesitate to use these guys again. Highly recommended.
Vicky · 10 August 2025
Agent replied · 9 September 2025
Thank you so much for your kind review! We're delighted to hear the process felt seamless, and Clare will be especially pleased to be recognised for her efforts. We really appreciate your recommendation and would love to work with you again in the future!
★★★★★ 5/5
GoogleWe sold our house with Dacres (and bought through YM) Dacres were by far the most welcoming, reliable & professional estate agents we have dealt with in Baildon. From the initial chat/visit from Jonathan then been passed to Kelly & her amazing team to guide us through the end to end selling & buying journey was superb. Dacres worked around the clock with us which helped out in a hybrid working world. Their service was truly amazing and I wouldn’t have any hesitation to recommend them. Well done to all at Dacres Baildon.
Andy · 14 May 2024
Agent replied · 13 June 2024
Thank you so much for your fantastic review! Jonathan, Kelly and the rest of the team are really pleased you were happy with their service. We wish you happiness in your new home!
★★★★★ 5/5
TrustpilotWould highly recommend
Would highly recommend. Staff in at the West Park office (thanks Jen and Amie) were very professional, helpful and did exactly what was promised. Throughout the viewing process they kept us up to date, always had a named contact who was prompt to respond to questions. When it came to completing the sale - we had many issues agents in the chain and solicitors, however Jen and Amie chased up, kept us informed and I felt were always working in our best interests.
AK · 30 July 2025
★★★★★ 5/5
GoogleDacre Son & Hartley have supported me on a journey of nearly two years trying to sell an inherited property. The journey has been bumpy, from clearing probate, surveyors reports, required building works, and collapsed sales - throughout Kelly has been outstanding; communication and willingness to support and help has never faltered. Personally stepping above and beyond to support me, and the house sale. Excellent personalised service is at the heart of everything they do. I would strongly recommend.
Tessie · 14 May 2024
Agent replied · 13 June 2024
Thank you very much for your lovely review. Our customer service is extremely important to us and are happy you received the support and help you needed during this challenging time. Delighted we finally got there and we are happy to be of help in the future, should you require it!
★★★★★ 5/5
TrustpilotPateley Bridge - Top service
Alison from Dacre at Pateley Bridge was fantastic with our move. She was proactive in finding us our home by reaching out to us whenever a new property that we could be interested in came on the market, she kept us updated throughout and was always on the ball to make sure the sale went through as quickly as possible always one step ahead with the solicitors and seller. 12 weeks in total for the sale to go through …would definitely recommend Dacre and Alison for your house sale or purchase
Jessica · 26 June 2025
★★★★★ 5/5
GoogleI had the most amazing team at the Baildon branch especially Kelly Driver where nothing was too much trouble. Kelly went above and beyond explained the whole process once my house had sold communicated every step, and was on hand to answer …
Sarah · 16 August 2025
Agent replied · 9 September 2025
Thank you so much for taking the time to share your experience. We really appreciate your recommendation and are so pleased that Kelly and the team could help make the experience a positive one. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleWe purchased our new home through Dacres, Son & Hartley in Baildon and the service we received as buyers was excellent. In particular, Kelly was brilliant in keeping in touch with us at every stage ensuring we could push through and work through any issues and hurdles as they occurred. Having that communication was key in getting our move (and everyone else’s in the chain) over the line in quick timescale. Thank you!
Ranj · 2 September 2025
★★★★★ 2/5
TrustpilotA disappointing service
Such a disappointing service from Dacres. Getting to the point of having your home valued is a big thing, especially in the current climate. And having worked hard on making significant improvements to the house, the descriptions received by the valuer were unfair, mostly negative and insulting. There was a lot of talking and very little listening. Realistic and constructively critical comments are one thing, insults are another and there are ways in which you can support and guide a potential vendor without making them feel so uncomfortable and upset in the process. Sadly, this isn't an estate agent I would either recommend or use based on this.
KPop · 30 November 2023
Agent replied · 3 June 2026
We are very sorry to hear that you didn’t have a positive experience regarding your house valuation. We aim to offer a great service to all our customers and would ask that you please give us a call so we can discuss this further.
★★★★★ 2/5
TrustpilotSold house via Dacres
Sold house via Dacres, not a fast process from them, took ages to upload our home on different websites. Sara was the best, more helpful then anyone else there. We been advised the house will be available on different websites inc: Right move etc, on some websites the house not appeared. also been told we will get shoe cover (never got it). been told we potentially can get 200-215 for the house and once we received the first offer of 195 benn told to accept this as we won't get anything better. Not a great service. Not using Morley service again
Roland · 16 November 2023
Agent replied · 3 June 2026
Thank you for taking the time to offer this feedback for our Morley office. We work hard to provide a 5-star service for every customer and are sorry to hear that you didn’t feel to have had this experience on this occasion. The property market can be very dynamic, and property values can fluctuate based on various factors especially at a time of increasing base and mortgage rates. All aspects of the offer were carefully considered, including the buyer's financial standing, the current market conditions, and any benefits to a faster sale. If you'd like to discuss anything further, please don't hesitate to get in touch.
★★★★★ 5/5
GoogleFantastic team at the Baildon branch. Professional and a great level of customer service. Highly reccomend you sell your house with Dacres. Thanks you so much Kelly, Jonathan and Louis for all your help. Cris Salvador. 🙂 …
Stagecoach · 10 August 2025
Agent replied · 9 September 2025
Thank you, Cris! We're so pleased you had a great experience with our Baildon team. Kelly, Jonathan, and Louis really appreciate your kind words and recommendation. All the best for the future!
★★★★★ 5/5
GoogleDacre, Son & Hartley in Baildon provided a great, professional service throughout our experience. They guided us through some difficult times and negotiations with clarity and reassurance, and we always felt fully supported. Jonathan, Kelly and Clare made the whole experience a good one and took away any stress, we wouldn’t hesitate to recommend them.
Lisa · 19 December 2025
★★★★★ 4/5
TrustpilotGreat service from Ian Bradbury at Darce Son & Hartley
Ian B at Darce Son and Hartley was friendly and professional. His reassuring manner, mixed with his knowledge and understanding, gave us complete confidence every step of the way. It’s rare to find someone who truly listens and cares, and Ian went above and beyond to ensure everything was handled for us. I would highly recommend Darce Son and Hartley, especially because of Ian’s outstanding service. Thank you for making a positive buying experience.
Jalpa · 3 June 2025
★★★★★ 5/5
GoogleI cannot thank the team enough for everything they have done to get our sale and purchase over the line. It has not been a straightforward process but they (especially Kelly, I have to say) have been so helpful and have gone above and beyond to help guide us through the process and keep us calm and on track! We are so grateful x
Abbi · 13 September 2025
★★★★★ 5/5
GoogleWe can’t thank Kelly enough for all her help during what was a really challenging time with our property. From start to finish, she was absolutely fantastic, her communication was always clear and reassuring, and she never left us in the dark. What really stood out was how dedicated she was to finding the information we needed, often going above and beyond to get answers quickly. It genuinely felt like she cared about us and our situation, and having her support made a stressful process so much easier given how much of a nightmare our chain was. We wouldn’t hesitate to recommend her to anyone. Thank you again!
Daniel · 12 March 2025
★★★★★ 5/5
GoogleKelly was fantastic from start to finish! She was incredibly professional, kept us informed at every step, and got everything sorted unbelievably quickly, the whole process was completed in just around 5 weeks! I was amazed at how smoothly everything went thanks to her efficiency and attention to detail. Highly recommend Kelly if you want things done properly, and fast! Thanks again, Kelly.
Luke · 19 August 2025
★★★★★ 5/5
GoogleWe had a fantastic experience with Dacre, Son & Hartley in Baildon throughout the purchase of our property. From the very start, the team were professional and supportive.
A special mention to Kelly, who has been an absolute star always going above and beyond to help everything run smoothly. We couldn’t have asked for a better experience.
Lauren · 5 November 2025
★★★★★ 5/5
GoogleThe Dacres team in Baildon are excellent. Kelly was the sales negotiator for a house we have just exchanged on and she was amazing throughout. She is really friendly, always kept us up to date and was always happy to answer our 1 million questions as first time buyers. She deserves a 6th star. Whilst we hope to be in our new home for a very long time, we wouldn't use anyone else and fully recommend their services
Elektra · 14 June 2023
Agent replied · 13 June 2024
Thank you for your lovely review! We are so happy that you were pleased with the service we provided for you. We really hope you are loving your new home and would be happy to hear from you in the future if you do choose to move.
★★★★★ 5/5
GoogleA great team to work with. I mainly dealt with Jonathan and Kelly, both of which went above and beyond to get the sale through as quickly as possible. …
Matthew · 16 July 2025
Agent replied · 16 April 2026
Thank you for your kind words and 5 star review! We're so pleased you had a great experience, we'll be sure to pass on your feedback. We're glad you loved the photos and really appreciate the recommendation!
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