Dacre Son & Hartley North Leeds reviews

★★★★★ 5/5

Google

We would highly recommend Dacre son and Hartley when selling your house. It can be such a stressful time but for us we were kept informed throughout the process and nothing was too much trouble. Emma and the team were always there at the end of the phone to answer any questions or update us with any news. Thank you all

Lisa · 10 June 2026

★★★★★ 5/5

Google

From start to finish every member of the team at Dacres was professional and efficient when it came to selling my house. They kept me fully informed at every stage and there is nothing I could criticise. It was a pleasure to do business with them and I wouldn't hesitate to recommend them to others.

Nick · 10 May 2026

★★★★★ 5/5

Google

Friendly and efficient agents; sold our property fast and for a good price. Problems were sorted out well with good and prompt communication.They charge sightly more than other agents in the area, but well worth the extra cost for such a good service. Thank you.

Vanda · 26 September 2026

★★★★★ 5/5

Google

We had a brilliant experience selling our house with Dacres. They were incredibly responsive, helpful and their photos were excellent quality. We previously had our house on the market with another company who were terrible. Our house sold very quickly with them which was great. Amie was fantastic to deal with and I have recommended her to everyone I know thinking of selling their house.

Debs · 10 May 2026

★★★★★ 5/5

Google

Emma and the rest of the Otley Road team at DS&H did a great job with the sale of our property. They were realistic with value estimates, extremely professional, excellent at communicating and keeping us in the loop, and kept pushing all parties to get the sale over the line in the desired timeframe. Would definitely recommend. Thanks Emma, Helen, Jen & Amie! 🙏

Alex · 10 January 2026

★★★★★ 5/5

Trustpilot

Would highly recommend

Would highly recommend. Staff in at the West Park office (thanks Jen and Amie) were very professional, helpful and did exactly what was promised. Throughout the viewing process they kept us up to date, always had a named contact who was prompt to respond to questions. When it came to completing the sale - we had many issues agents in the chain and solicitors, however Jen and Amie chased up, kept us informed and I felt were always working in our best interests.

AK · 30 July 2025

★★★★★ 5/5

Google

Emma and her team were great. Starting with a realistic valuation through to astute negotiation and excellent communication with all parties, we sold our house in a challenging market.

Weetwood · 8 November 2025

★★★★★ 2/5

Trustpilot

A disappointing service

Such a disappointing service from Dacres. Getting to the point of having your home valued is a big thing, especially in the current climate. And having worked hard on making significant improvements to the house, the descriptions received by the valuer were unfair, mostly negative and insulting. There was a lot of talking and very little listening. Realistic and constructively critical comments are one thing, insults are another and there are ways in which you can support and guide a potential vendor without making them feel so uncomfortable and upset in the process. Sadly, this isn't an estate agent I would either recommend or use based on this. I am being generous with two stars. And a bit better response than “please give us a call to discuss” might have been helpful. E.g. who do I call? on what number?

KPop · 25 September 2023

★★★★★ 4/5

Trustpilot

Great service from Ian Bradbury at Darce Son & Hartley

Ian B at Darce Son and Hartley was friendly and professional. His reassuring manner, mixed with his knowledge and understanding, gave us complete confidence every step of the way. It’s rare to find someone who truly listens and cares, and Ian went above and beyond to ensure everything was handled for us. I would highly recommend Darce Son and Hartley, especially because of Ian’s outstanding service. Thank you for making a positive buying experience.

Jalpa · 3 June 2025

★★★★★ 5/5

Google

Emma and her team has been brilliant. This is the second time we have used them and would highly recommended them. Thank you very much .

Tessa · 15 November 2025

★★★★★ 5/5

Google

We had a wonderful experience with Dacres from start to finish. They were friendly and professional and Amie in particular was just an absolute pleasure to deal with. Thank you all, you are a fabulous team x

Rachel · 10 August 2026

★★★★★ 5/5

Google

Our experience with Dacres on the purchase of our house was excellent. They were very easy to work with and kept us informed through the whole process.

Mary · 10 September 2026

★★★★★ 5/5

Google

We've been so happy with Dacres for both the sale and purchase side of moving house. Special thanks to Amie and Helen for being absolutely fantastic throughout, couldn't have asked for more!

Nicola · 10 April 2026

★★★★★ 5/5

Google

I cannot thank Emma enough for all her support over the past 6 months with the selling of my late mothers property. Emma more than exceeded my expectations and kept me informed every step of the way. Nothing was ever too much. Emma is an absolute credit to Dacre Hartley and because of Emma we shall never go anywhere else ! With Sincere thanks Emma you are one in a million 👌

AESTHETIC · 23 March 2023

★★★★★ 5/5

Google

Helen and the team made what could have been a stressful experience as manageable as possible. Friendly, approachable and kept us informed throughout

Kieran · 10 May 2026

★★★★★ 5/5

Google

We can't fault the service we got from all the staff at Dacres, one of the most frustrating things about buying and selling a house is the lack of communication between all parties. They kept us informed all through the process with all the information we needed, plus they were always pleasant and easy to talk to

Tim · 15 November 2025

★★★★★ 1/5

Trustpilot

Terrible service

Terrible service, unethical and will screw you over as a buyer as soon as look at you. Had an issue with our sale, but they stated they'd keep the chain together. They didn't, they have said they were contacted by someone who found out, but there was no need to do this. We were back procedable by the Wednesday. On the Thursday EVENING they showed the property again, having never informed us this was happening.

Adam · 21 February 2026

★★★★★ 5/5

Google

Thanks to Emma Helen and Amie we've moved to our new home! The team were very supportive from the outset, produced great pictures of our house and gave immediate feedback on every viewing and continued excellent service to completion. Thank you all.

Barbara · 24 August 2024

★★★★★ 5/5

Google

How estate agents should be. Used Dacres North Leeds to sell our apartment. They negotiated and achieved a very good price for the property, and were superb to deal with throughout what became a very lengthy and complicated process in the weeks leading up to exchange. Special thanks to Beth who has a really positive attitude and great personality, keeping us updated and reassured and was our point of contact throughout the progress of the sale. Would not hesitate to recommend to anyone thinking of selling their property in the North Leeds area.

Jon · 10 October 2020

★★★★★ 1/5

Google

Do not use their sales services. My house was on the market for months on end, they reduced the price drastically and still not a single viewing. After three months, the house was rented out by the lettings team in Dacre, son and Hartley and the sales team, Emma, branch manager at north Leeds is trying her best efforts to charge me a withdrawal fee even though a member of Dacre, Son and Hartley lettings has signed a lettings contract for the same property. Ridiculous!

Sahera · 10 October 2019

★★★★★ 5/5

Google

The team at West Park are fabulous. We sold and purchased with them. On both fronts, they were supportive, knowledgeable, fair and unflappable. They used a great photographer for our property and put together a solid brochure. They stayed in touch afterwards as well. Really human.

Kath · 19 November 2025

★★★★★ 1/5

Trustpilot

Don't make the same mistake 15 others did?

Dacre, Son & Hartley a firm: NOT TO BE TRUSTED... To PRC, This says it all, everyone else is to blame, then to add insult to injury - he has the audacity to suggest in his account - apology I, "have been down this route before"!!! This just shows the contempt with which he treats people - I do thank God that we were not involved with them from the moment he failed to advise the house had already been SOLD the day before we were supposed to view it but, failed to tell us until it was toooo late!!! We were on the doorstep. But, on one point he is right. In my 66 years on this planet I have been down this route before many times - witnessing 1st hand the effect of "cowboy operations" like his destroy other peoples misplaced trust with an operation which is supposed to be there to represent them - and in this case and at least 15 other documented cases FAILED to do so MISERABLY They ARE NOT TO BE TRUSTED - Take it from me you don't want to find out just how inept they really are..

Sam · 4 December 2023

★★★★★ 5/5

Trustpilot

Great response to my concern.

I recently put a review on here regarding a staff member Anita. I wish to now add that this lady has has acted beyond and above expectations. She came to our new address and apologised for the day I spoke with her. She was so kind and brought us a moving in bottle of Prosecco. Everyone has off days and I think that's what happened as she was so polite and pleasant today. If this is the service you receive I would definitely recommend this company. Thanks again, Dave

Dave · 1 August 2024

★★★★★ 5/5

Facebook

Each and every single person at Dacre, Son and Hartley are so passionate about what they do! They take care with understanding when identifying what a clients need is and they are so decicatee to assisting their clients. If you are thinking of selling, buying, renting or looking for mortgage advice please contact them. I wouldn't go any where else. Thank you Dacres you're all amazing xx

Lisa · 3 May 2020