Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWhere do I even begin…
We first saw the property on Facebook and got in touch straight away. By the very next day, we were already on the phone arranging a viewing. At that point, our own house wasn’t even on the market, and that’s when Gavin stepped in.
Gavin went above and beyond, working tirelessly over the Easter weekend to get everything moving. From valuing our home, creating the brochure, to even arranging a photographer on Bank Holiday Monday, he somehow made it all happen. Our house was live on the market the very same day and sold within just 48 hours.
We truly couldn’t be more grateful for all of his hard work, dedication, and the support from his team throughout the process.
We would 100% recommend Gavin and his team to anyone.
Thank you again for everything!
Luke · 9 April 2026
★★★★★ 5/5
GoogleDacre Son and Hartley Morley are simply brilliant. Their customer service is beyond excellent, nothing is too much trouble and they went above and beyond for me. Having dealt with other agents in the past who's customer service was dreadful , it brings home how brilliant they are. All messages and enquiries are answered promptly and advice and help above their remit was given, without question. A special shout out to Susan ( Sue ) and Gavin who couldn't have been any better. Gavin valued the property at a higher price than I expected and more than the agent who had been letting my property and he sold it for just above that price, he even cleaned up after a tradesman who didn't do his job properly. Sue was there for me every step of the way , not only doing her job at the highest level but also offering support and advice, which she didn't need to do , but did because she's so kind and friendly.
A huge thank you from me, I am truly grateful and I would recommend you to anybody x
Ruth · 12 April 2025
Agent replied · 18 May 2025
Ruth, thank you so much for your review, your kind words are greatly appreciated and it was an absolute pleasure to meet you and sell your house. Very best wishes
★★★★★ 5/5
GoogleGavin, Sara and the team at Dacres were absolutely brilliant. Gavin’s local knowledge and vast experience really stood out from the start. I felt my property had been undervalued by another local estate agent, but Gavin immediately recognised that it was unique and gave a confident, well-reasoned valuation along with a clear sense of what to expect. It was clear that the team have an honest, no games approach to selling properties.
Thanks to Dacres proactive approach - including a full weekend of viewings - I ended up selling for over the asking price that first weekend. To top it all off, in the middle of the viewings my cats decided to kill a pigeon… and Gavin calmly dealt with it without hesitation! If that doesn’t demonstrate going above and beyond, I don’t know what does.
I would highly recommend Dacres and wouldn’t hesitate to use them again.
Laura · 16 February 2026
★★★★★ 5/5
GoogleGavin Townsend at Dacres actually sold our house twice for us, as the first time went abortive through no fault of theirs.
Gavin and the team were very personable and professional, and Gavin himself couldn't have done enough for us and was a great support throughout a stressful process.
We looked at several other agents in the local area and Dacres were competitive on fees but what really swung it for us was their personable approach.
Another point to add is that their professional photographer is excellent. It isn't just someone taking pictures on their phone - it's a proper set up and it really did our house justice.
I would highly recommend Dacres Morely.
Gavin · 15 December 2025
★★★★★ 5/5
GoogleThe Morley Dacres team, especially Gavin, are genuinely exceptional human beings. The most helpful and professional people you're likely to come across. If you're thinking about selling your property and "umming" and "ahhing" over who to use then I can recommend Dacres Son & Hartley wholeheartedly. Friendly, approachable, prompt to respond, reasonably priced, and they really know their stuff when it comes to getting you moving.
Jon · 19 March 2026
★★★★★ 5/5
GoogleWe sold our property with Dacres, from start to finish the level of service was absolutely brilliant. Gavin came and valued our property higher than other agents and we sold- he conducted the viewings too, once we had sold Sue helped us along the way and was truly amazing and couldn't have done any more for us. Thank you Dacres!
Mike · 13 April 2025
Agent replied · 26 April 2025
Mike, thank you for your review, your comments are very much appreciated and we all wish you the very best for the future.
★★★★★ 5/5
GoogleWe recently sold and bought our homes with Dacres in Morley, and we’re so grateful for the incredible service we received. Gavin was truly outstanding, professional, approachable, and went above and beyond to support us every step of the way. Sara was absolutely amazing, expertly managing the whole process with calm, care, and precision. We always felt in safe hands. The entire team was a joy to work with, friendly, responsive, and genuinely committed to making the experience as smooth as possible. We can’t thank them enough for everything, especially the speed in which we sold and bought our houses. We would wholehearted not only recommend, but urge anyone to use Dacres.
Nichola · 4 August 2025
★★★★★ 5/5
TrustpilotWould highly recommend
Would highly recommend. Staff in at the West Park office (thanks Jen and Amie) were very professional, helpful and did exactly what was promised. Throughout the viewing process they kept us up to date, always had a named contact who was prompt to respond to questions. When it came to completing the sale - we had many issues agents in the chain and solicitors, however Jen and Amie chased up, kept us informed and I felt were always working in our best interests.
AK · 30 July 2025
★★★★★ 5/5
GoogleI cannot thank and praise Gavin and his team highly enough for their patience and effort put in, to get this sale over the line for us.
Nothing and I mean nothing is too much trouble, they get back to you promptly if you have a question.
Thanks to Gavins local knowledge we took his advice with the price, and the property sold within 3 weeks at full price.
He explained everything at the first meet, and we felt that confident we signed there and then without hesitation.
Please use their services, I’m sure you won’t be disappointed.
Paul · 11 July 2025
★★★★★ 5/5
TrustpilotPateley Bridge - Top service
Alison from Dacre at Pateley Bridge was fantastic with our move. She was proactive in finding us our home by reaching out to us whenever a new property that we could be interested in came on the market, she kept us updated throughout and was always on the ball to make sure the sale went through as quickly as possible always one step ahead with the solicitors and seller. 12 weeks in total for the sale to go through …would definitely recommend Dacre and Alison for your house sale or purchase
Jessica · 26 June 2025
★★★★★ 2/5
TrustpilotA disappointing service
Such a disappointing service from Dacres. Getting to the point of having your home valued is a big thing, especially in the current climate. And having worked hard on making significant improvements to the house, the descriptions received by the valuer were unfair, mostly negative and insulting. There was a lot of talking and very little listening. Realistic and constructively critical comments are one thing, insults are another and there are ways in which you can support and guide a potential vendor without making them feel so uncomfortable and upset in the process. Sadly, this isn't an estate agent I would either recommend or use based on this.
KPop · 30 November 2023
Agent replied · 23 September 2026
We are very sorry to hear that you didn’t have a positive experience regarding your house valuation. We aim to offer a great service to all our customers and would ask that you please give us a call so we can discuss this further.
★★★★★ 2/5
TrustpilotSold house via Dacres
Sold house via Dacres, not a fast process from them, took ages to upload our home on different websites. Sara was the best, more helpful then anyone else there. We been advised the house will be available on different websites inc: Right move etc, on some websites the house not appeared. also been told we will get shoe cover (never got it). been told we potentially can get 200-215 for the house and once we received the first offer of 195 benn told to accept this as we won't get anything better. Not a great service. Not using Morley service again
Roland · 16 November 2023
Agent replied · 23 September 2026
Thank you for taking the time to offer this feedback for our Morley office. We work hard to provide a 5-star service for every customer and are sorry to hear that you didn’t feel to have had this experience on this occasion. The property market can be very dynamic, and property values can fluctuate based on various factors especially at a time of increasing base and mortgage rates. All aspects of the offer were carefully considered, including the buyer's financial standing, the current market conditions, and any benefits to a faster sale. If you'd like to discuss anything further, please don't hesitate to get in touch.
★★★★★ 4/5
TrustpilotGreat service from Ian Bradbury at Darce Son & Hartley
Ian B at Darce Son and Hartley was friendly and professional. His reassuring manner, mixed with his knowledge and understanding, gave us complete confidence every step of the way. It’s rare to find someone who truly listens and cares, and Ian went above and beyond to ensure everything was handled for us. I would highly recommend Darce Son and Hartley, especially because of Ian’s outstanding service. Thank you for making a positive buying experience.
Jalpa · 3 June 2025
★★★★★ 5/5
GoogleWe recently sold our house with the support of Dacre, Son & Hartley, and couldn’t be happier with the service we received. Gavin and the team were outstanding during the process, professional, approachable, and consistently clear in their communication.
What really stood out was the genuine support they offered throughout, knowing they will go above and beyond. We’d absolutely recommend Dacre, Son & Hartley- Morley!
Tom · 2 September 2025
★★★★★ 5/5
GoogleDacres have just sold our Mother's house. Gavins professtionalism and guidance was exactly what was needed and the support of his team, particularly Sara was outstanding. We can't recommend them enough. Thank you for everything Sue & Nigel
Sue · 17 February 2025
Agent replied · 26 May 2025
Thank you for your lovely review, your comments are very much appreciated and everyone in our office wishes you all the very best for the future.
★★★★★ 5/5
GoogleOnce again Gavin and team helped us sell our house and again, we were delighted with the service. You recieve such a personal experience, and nothing is ever too much. The pictures and listing were spot on, we would always recommend to anyone locally. Thanks again!
Sammy · 16 October 2025
★★★★★ 5/5
TrustpilotFirst class service from the Ilkley office
First class service from the Ilkley office from start to finish! Thank you Vicki Bradley - could not have asked for a better agent. Professional, thorough, discreet and everything done without any fuss. I can highly recommend Dacres (Ilkley) - I could not have made a better choice!!
Mr · 15 September 2025
★★★★★ 1/5
TrustpilotTerrible service
Terrible service, unethical and will screw you over as a buyer as soon as look at you. Had an issue with our sale, but they stated they'd keep the chain together. They didn't, they have said they were contacted by someone who found out, but there was no need to do this. We were back procedable by the Wednesday. On the Thursday EVENING they showed the property again, having never informed us this was happening.
Adam · 21 February 2026
★★★★★ 5/5
FacebookI really can’t thank the team at Dacre Son & Hartley Morley enough for the way in which they recently handled the sale of my late mums property. From the initial valuation all the way through to completion they were professional, proactive and extremely supportive. But more importantly they cared - about mum and dads home, and about the family. Communications were excellent, honest and nothing was too much trouble. I have moved homes a few times over the years and I have never experienced such a caring and professional service from an Estate Agent. Would highly recommend without question.
Dawn · 11 August 2020
Agent replied · 22 February 2025
Do you need help in trading Forex, NFT, BITCOIN, and other stock exchange? then Mrs. EVELYN JOSHUA is the right answer. Apparently, she is the secret to my newly acclaimed success in Forex trading and Binary options. I recommend her for a life-changing experience trading, for anyone who needs help.
If you need a trustworthy and reliable account manager, mentorship, and guilds for trading, Mrs. EVELYN JOSHUA is the one you require. She can help you acquire a profit of as much as $6,500 weekly with a little investment of $500. Profits depend on the invested amount. She is 100% legit. God bless you Mrs EVELYN for your kind work in my life and the life of others. I will always share your testimony as tested and trusted...
Contact her Via
WhatsApp:+1(804)391-9232
E-mail:evelynjoshua24trades@gmail.com
★★★★★ 5/5
GoogleFrom house valuation to house sell was pretty straight forward. Thanks to Dacre team in Morley especially Susan who had dealt with difficult people who was interested in our house at the beginning. She gave us good advices and we finally got a great buyer who went for our asking price. Our house was sold within 2weeks on the market.
I can't thanks enough for the good communication from the team throughout our sell process. Highly recommend!!
Nataricha · 16 April 2020
Agent replied · 16 June 2024
Thank you for your review, your comments are greatly appreciated.
★★★★★ 5/5
GoogleGavin and team are excellent, in a world where most estate agents aren't. Top quality service from a team of real human beings! Love it! Well done!
Rob · 27 December 2024
Agent replied · 10 December 2024
Rob, thank you for your review your comments are very much appreciated and we all wish you the very best.
★★★★★ 1/5
TrustpilotSharp Practice
As per the 15+ negative reviews already written about this so called Agency NOTHING has changed. Thank God that due to their sharp practice I a cash buyer was not even disclosed to the seller nor afforded a viewing of the property I wished to purchase. I was told," Don't bother going to the house it's just been sold". I was 2miles from the house on the Date and Time agreed for my "Viewing" !!!! It transpired it was sold the day before and they didn't have the courtesy to tell me nor the owner who wanted a "Cash Buyer" NOT TO BE TRUSTED!!!!!
Sam · 25 September 2023
★★★★★ 5/5
TrustpilotGreat response to my concern.
I recently put a review on here regarding a staff member Anita.I wish to now add that this lady has has acted beyond and above expectations. She came to our new address and apologised for the day I spoke with her.She was so kind and brought us a moving in bottle of Prosecco.Everyone has off days and I think that's what happened as she was so polite and pleasant today.If this is the service you receive I would definitely recommend this company.Thanks again,Dave
Dave · 1 August 2024
Agent replied · 24 August 2024
Thank you for taking the time to update your review. Anita truly embodies our commitment to excellent customer service, and we are glad she made such a positive difference for you. We wish you all the best in your new home.
★★★★★ 5/5
GoogleGavin and team were great. Honest, no hard sell, organised, knowledgeable & attentive - there wasn't a single occasion when I phoned and nobody answered! I will use again :)
Michael · 16 September 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.