Every review we hold for the Baildon office, from every platform, shown as written. First names only.
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5/5
GoogleFrom Start to Finish, everyone in the office was brilliant. We were kept well informed, every step of the way. Special mention must go to the incredible Kelly, who went out of her way to ensure that we were never left in the dark. We hit a few bumps, but never felt stressed, as Kelly kept her cool and relaxed us. We built up a great rapport with Kelly and it was an absolute pleasure working with her. Thank you.
Danni Β· 22 August 2025
Agent replied Β· 2 September 2025
Thank you so much for your lovely review! We're thrilled to hear the whole team supported you so well and that Kelly made such a positive difference throughout. Your kind words mean a great deal to us!
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5/5
GoogleThank you to Kelly and the Baildon team for their help with buying our next home⦠Kelly was extremely helpful, answered any queries promptly and went out of her way to make sure everything was smooth and stress free!
S Β· 22 June 2026
Agent replied Β· 22 August 2026
Thank you for your 5 star review and for sharing your experience. Kelly and the Baildon team will be really pleased to read this.
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5/5
GoogleJonathan and his team have been truly outstanding, from the initial telephone contact to the final transaction, working with Dacres has been a positive experience. Jonathan visited our home, provided a detailed analysis of its market value, the reasoning behind that with appropriate evidence and advised on a suitable marketing strategy.
The support team kept us informed throughout, weekly calls at pre agreed times were scheduled and adhered to.
Excellent service throughout.
Well done Dacres, well done Jonathan.
Martin Β· 20 February 2026
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5/5
GoogleJonathan and Kelly have been absolutely fantastic in relation to the sale of our property. They have been responsive whenever I have contacted them for information, have always updated me along the way and we genuinely felt like they were delighted and celebrating with us on exchange and completion dates! I would highly recommend them as a stand out Estate Agent. My sense is, having dealt with other Estate Agents in relation to the purchase of our onward property, that you get what you pay for! Again, Dacres have been great.
Helen Β· 22 May 2026
Agent replied Β· 22 August 2026
Thank you so much for taking the time to write such a wonderful review. I know Jonathan and Kelly have been thrilled to read your feedback. Thank you for sharing it and for your recommendation.
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5/5
GoogleI had the most amazing team at the Baildon branch especially Kelly Driver where nothing was too much trouble. Kelly went above and beyond explained the whole process once my house had sold communicated every step, and was on hand to answer any of my questions.
I cannot thank Dacres and the team enough. I would definitely recommend π
Sarah Β· 22 August 2025
Agent replied Β· 2 September 2025
Thank you so much for taking the time to share your experience. We really appreciate your recommendation and are so pleased that Kelly and the team could help make the experience a positive one. Wishing you all the best in your new home!
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5/5
GoogleFantastic service by the team at Dacres Baildon. Many thanks to Jonathan and the team.
Shaun Β· 22 July 2026
Agent replied Β· 22 August 2026
Thank you for your 5 star review, it mean's a lot to Jonathan and the team.
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5/5
GoogleLily looked after our purchase and we couldn't have asked for someone more attentive! We were kept updated throughout the sale and Lily helped us to chase and push when things felt like they were stagnating. I would be happy to use Dacres again for a purchase and would absolutely trust them with my property sale!
Thank you so much Lily x
Nicola Β· 20 February 2026
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5/5
GoogleAbsolutely blown away with your amazing service. Seamless from start to finish. I did review the other local estate agents but very impressed with Dacres.
My house went on the market two weeks before Christmas and I accepted an offer first week in January. All the home visits well managed and then the next stages were smooth! We all know itβs stressful anyway but truly with Dacres it wasnβt.
ββAllβ the Baildon team were fantastic but extra thanks go out to Jonathan and the amazing Kelly, always super professional and kept me informed every step of this journey in selling my house. Bless even when I had happy tears in accepting my buyers offer. Thanks Dacres in Baildon and would definitely recommend anyone wanting to sell or buy their house with Dacres. Kelly as you know we will be selling our next house with you guys again shortly. Thank you Dacres π«Άπ
Carole Β· 22 August 2025
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5/5
GoogleWe canβt thank Kelly enough for all her help during what was a really challenging time with our property. From start to finish, she was absolutely fantastic, her communication was always clear and reassuring, and she never left us in the dark. What really stood out was how dedicated she was to finding the information we needed, often going above and beyond to get answers quickly. It genuinely felt like she cared about us and our situation, and having her support made a stressful process so much easier given how much of a nightmare our chain was. We wouldnβt hesitate to recommend her to anyone. Thank you again!
Daniel Β· 22 August 2025
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5/5
GoogleWe've recently gone through both a sale and purchase of a property with Dacres in Baildon, the process itself was not straight forward with a number of challenges along the way. However, the team at Dacres were exemplary, great communicators and worked collaboratively with both the buyers and sellers at each stage to ensure that the process remained on track and all parties were informed along the way. We'd thoroughly recommend them as an agent they were accessible, friendly and informed throughout.
David Β· 7 June 2024
Agent replied Β· 27 August 2024
Thank you so much for taking the time to write this lovely review. Your kind words are really appreciated and we're thrilled we were able to make your experience as smooth as possible. Please don't hesitate in getting in touch if you need us again.
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5/5
GoogleThese guys are the best! We've had bad experiences with estate agent since we started looking for a house but every interaction with the Baildon branch of Dacres has been brilliant. We viewed multiple properties with Kelly and purchased a house through her too.
Sandra is so responsive and helpful and Kelly has been amazing from the start! She's kept us up to date on every movement of the process ensuring we understood what was going on at all times. Kelly was always on hand to answer questions and she really went above and beyond in assisting us with a property survey query.
The whole team are professional, friendly and efficient. I'd 100% recommend them, they have been amazing for us.
Laura Β· 31 May 2024
Agent replied Β· 21 June 2024
Thank you Laura for your fantastic review for the team in Baildon. We are really happy you were pleased with the service you received from the whole team there and appreciate your recommendation! Thank you!
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5/5
GoogleWe sold our house with Dacres (and bought through YM) Dacres were by far the most welcoming, reliable & professional estate agents we have dealt with in Baildon. From the initial chat/visit from Jonathan then been passed to Kelly & her amazing team to guide us through the end to end selling & buying journey was superb. Dacres worked around the clock with us which helped out in a hybrid working world. Their service was truly amazing and I wouldnβt have any hesitation to recommend them. Well done to all at Dacres Baildon.
Andy Β· 22 May 2024
Agent replied Β· 21 June 2024
Thank you so much for your fantastic review! Jonathan, Kelly and the rest of the team are really pleased you were happy with their service. We wish you happiness in your new home!
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5/5
GoogleThank you to all the team at Dacres who helped with our house sale. They made the process as seamless as possible. A big thanks to Clare who kept us up to date and chased both parties relentlessly! I wouldnβt hesitate to use these guys again. Highly recommended.
Vicky Β· 5 August 2025
Agent replied Β· 2 September 2025
Thank you so much for your kind review! We're delighted to hear the process felt seamless, and Clare will be especially pleased to be recognised for her efforts. We really appreciate your recommendation and would love to work with you again in the future!
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5/5
GoogleDacre Son & Hartley have supported me on a journey of nearly two years trying to sell an inherited property. The journey has been bumpy, from clearing probate, surveyors reports, required building works, and collapsed sales - throughout Kelly has been outstanding; communication and willingness to support and help has never faltered. Personally stepping above and beyond to support me, and the house sale. Excellent personalised service is at the heart of everything they do. I would strongly recommend.
Tessie Β· 22 May 2024
Agent replied Β· 21 June 2024
Thank you very much for your lovely review. Our customer service is extremely important to us and are happy you received the support and help you needed during this challenging time. Delighted we finally got there and we are happy to be of help in the future, should you require it!
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5/5
GoogleA great team to work with. I mainly dealt with Jonathan and Kelly, both of which went above and beyond to get the sale through as quickly as possible.
The professional photographs of the house were fantastic too.
I would highly recommend.
Matthew Β· 22 August 2025
Agent replied Β· 22 April 2026
Thank you for your kind words and 5 star review! We're so pleased you had a great experience, we'll be sure to pass on your feedback. We're glad you loved the photos and really appreciate the recommendation!
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5/5
GoogleFantastic team at the Baildon branch. Professional and a great level of customer service. Highly reccomend you sell your house with Dacres. Thanks you so much Kelly, Jonathan and Louis for all your help. Cris Salvador. π β¦
Stagecoach Β· 5 August 2025
Agent replied Β· 2 September 2025
Thank you, Cris! We're so pleased you had a great experience with our Baildon team. Kelly, Jonathan, and Louis really appreciate your kind words and recommendation. All the best for the future!
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5/5
GoogleWhere to begin⦠Exceptional service from start to finish. Jonny and Kelly were fantastic, the star of the show has to be Louis for getting the sale of my house done though.
We had other local estate agents offering to sell our house for cheaper. Them estate agents still have houses on the market for 6 months +. If you want a proper job doing, I recommend Dacres
Jamie Β· 22 August 2025
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5/5
GoogleLouis and the team a Dacre, Son & Hartley have been fantastic. We had many ups & downs in the selling of our house but hey help us navigate them with calm professionalism. It's a stressful time selling and doing house and the team at Dacre's were superb in their support. Photo's, listing & viewings were all managed wonderfully. We would 100% recommend them. Thank you again!!
Rob Β· 22 August 2025
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5/5
GoogleI cannot thank the team enough for everything they have done to get our sale and purchase over the line. It has not been a straightforward process but they (especially Kelly, I have to say) have been so helpful and have gone above and beyond to help guide us through the process and keep us calm and on track! We are so grateful x
Abbi Β· 19 September 2025
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5/5
GoogleKelly was fantastic from start to finish! She was incredibly professional, kept us informed at every step, and got everything sorted unbelievably quickly, the whole process was completed in just around 5 weeks! I was amazed at how smoothly everything went thanks to her efficiency and attention to detail. Highly recommend Kelly if you want things done properly, and fast! Thanks again, Kelly.
Luke Β· 22 August 2025
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5/5
GoogleMy partner and I bought a house via Dacre, Son & Hartley and it was a really positive experience throughout. Our main contact was Kelly and we were kept updated through the whole process, I would recommend them!
Alex Β· 22 July 2026
Agent replied Β· 22 August 2026
Thank you for your kind words, recommendation and for sharing your house buying experience. Kelly will be really pleased to read this. Thank you.
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5/5
GoogleThe Dacres team in Baildon are excellent. Kelly was the sales negotiator for a house we have just exchanged on and she was amazing throughout. She is really friendly, always kept us up to date and was always happy to answer our 1 million questions as first time buyers. She deserves a 6th star. Whilst we hope to be in our new home for a very long time, we wouldn't use anyone else and fully recommend their services
Elektra Β· 25 April 2023
Agent replied Β· 24 June 2023
Thank you for your lovely review! We are so happy that you were pleased with the service we provided for you. We really hope you are loving your new home and would be happy to hear from you in the future if you do choose to move.
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5/5
GoogleWe bought our current property through Dacres Baildon branch. Kelly dealt with our purchase and we couldn't have asked for a more attentive professional to help us through the process. A while later, Jonathan came round to do us a valuation to help us decide on our next steps and again was very helpful and gave us some great advise.
We would highly recommend them and we would use them again without hesitation.
Nige88 Β· 22 August 2025
Agent replied Β· 2 September 2025
Thank you very much for your lovely words and five star review! We're delighted to hear you had such a positive experience. Your recommendation means a lot to our team, and weβd be more than happy to assist you again in the future.
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5/5
GoogleAbsolutely top class service. On reflection, don't think the Dacre fee was high enough given the service we received.
Special mention to Kelly Driver who clearly has the patience of a saint. If we happen to sell or buy again in Baildon, then we'll be back in touch no doubt.
Many thanks, Mr & Mrs Vosper.
Matthew Β· 22 August 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.