Every review we hold for the Shipley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom Start to Finish, everyone in the office was brilliant. We were kept well informed, every step of the way. Special mention must go to the incredible Kelly, who went out of her way to ensure that we were never left in the dark. We hit a few bumps, but never felt stressed, as Kelly kept her cool and relaxed us. We built up a great rapport with Kelly and it was an absolute pleasure working with her. Thank you.
Danni · 22 August 2025
Agent replied · 22 April 2026
Thank you so much for your lovely review! We're thrilled to hear the whole team supported you so well and that Kelly made such a positive difference throughout. Your kind words mean a great deal to us!
★★★★★ 5/5
GoogleJonathan and his team have been truly outstanding, from the initial telephone contact to the final transaction, working with Dacres has been a positive experience. Jonathan visited our home, provided a detailed analysis of its market value, the reasoning behind that with appropriate evidence and advised on a suitable marketing strategy.
The support team kept us informed throughout, weekly calls at pre agreed times were scheduled and adhered to.
Excellent service throughout.
Well done Dacres, well done Jonathan.
Martin · 20 February 2026
★★★★★ 5/5
GoogleJonathan and Kelly have been absolutely fantastic in relation to the sale of our property. They have been responsive whenever I have contacted them for information, have always updated me along the way and we genuinely felt like they were delighted and celebrating with us on exchange and completion dates! I would highly recommend them as a stand out Estate Agent. My sense is, having dealt with other Estate Agents in relation to the purchase of our onward property, that you get what you pay for! Again, Dacres have been great.
Helen · 22 May 2026
Agent replied · 22 August 2026
Thank you so much for taking the time to write such a wonderful review. I know Jonathan and Kelly have been thrilled to read your feedback. Thank you for sharing it and for your recommendation.
★★★★★ 5/5
GoogleLily looked after our purchase and we couldn't have asked for someone more attentive! We were kept updated throughout the sale and Lily helped us to chase and push when things felt like they were stagnating. I would be happy to use Dacres again for a purchase and would absolutely trust them with my property sale!
Thank you so much Lily x
Nicola · 20 February 2026
★★★★★ 5/5
GoogleWe can’t thank Kelly enough for all her help during what was a really challenging time with our property. From start to finish, she was absolutely fantastic, her communication was always clear and reassuring, and she never left us in the dark. What really stood out was how dedicated she was to finding the information we needed, often going above and beyond to get answers quickly. It genuinely felt like she cared about us and our situation, and having her support made a stressful process so much easier given how much of a nightmare our chain was. We wouldn’t hesitate to recommend her to anyone. Thank you again!
Daniel · 22 August 2025
★★★★★ 5/5
GoogleThank you to all the team at Dacres who helped with our house sale. They made the process as seamless as possible. A big thanks to Clare who kept us up to date and chased both parties relentlessly! I wouldn’t hesitate to use these guys again. Highly recommended.
Vicky · 20 August 2025
Agent replied · 20 March 2026
Thank you so much for your kind review! We're delighted to hear the process felt seamless, and Clare will be especially pleased to be recognised for her efforts. We really appreciate your recommendation and would love to work with you again in the future!
★★★★★ 5/5
GoogleDacre Son & Hartley have supported me on a journey of nearly two years trying to sell an inherited property. The journey has been bumpy, from clearing probate, surveyors reports, required building works, and collapsed sales - throughout Kelly has been outstanding; communication and willingness to support and help has never faltered. Personally stepping above and beyond to support me, and the house sale. Excellent personalised service is at the heart of everything they do. I would strongly recommend.
Tessie · 23 April 2024
Agent replied · 27 April 2024
Thank you very much for your lovely review. Our customer service is extremely important to us and are happy you received the support and help you needed during this challenging time. Delighted we finally got there and we are happy to be of help in the future, should you require it!
★★★★★ 5/5
GoogleA great team to work with. I mainly dealt with Jonathan and Kelly, both of which went above and beyond to get the sale through as quickly as possible.
The professional photographs of the house were fantastic too.
I would highly recommend.
Matthew · 22 August 2025
Agent replied · 22 April 2026
Thank you for your kind words and 5 star review! We're so pleased you had a great experience, we'll be sure to pass on your feedback. We're glad you loved the photos and really appreciate the recommendation!
★★★★★ 5/5
GoogleWhere to begin… Exceptional service from start to finish. Jonny and Kelly were fantastic, the star of the show has to be Louis for getting the sale of my house done though.
We had other local estate agents offering to sell our house for cheaper. Them estate agents still have houses on the market for 6 months +. If you want a proper job doing, I recommend Dacres
Jamie · 22 August 2025
★★★★★ 5/5
GoogleLouis and the team a Dacre, Son & Hartley have been fantastic. We had many ups & downs in the selling of our house but hey help us navigate them with calm professionalism. It's a stressful time selling and doing house and the team at Dacre's were superb in their support. Photo's, listing & viewings were all managed wonderfully. We would 100% recommend them. Thank you again!!
Rob · 22 August 2025
★★★★★ 5/5
GoogleI cannot thank the team enough for everything they have done to get our sale and purchase over the line. It has not been a straightforward process but they (especially Kelly, I have to say) have been so helpful and have gone above and beyond to help guide us through the process and keep us calm and on track! We are so grateful x
Abbi · 20 September 2025
★★★★★ 5/5
GoogleKelly was fantastic from start to finish! She was incredibly professional, kept us informed at every step, and got everything sorted unbelievably quickly, the whole process was completed in just around 5 weeks! I was amazed at how smoothly everything went thanks to her efficiency and attention to detail. Highly recommend Kelly if you want things done properly, and fast! Thanks again, Kelly.
Luke · 22 August 2025
★★★★★ 5/5
GoogleMy partner and I bought a house via Dacre, Son & Hartley and it was a really positive experience throughout. Our main contact was Kelly and we were kept updated through the whole process, I would recommend them!
Alex · 22 July 2026
Agent replied · 22 August 2026
Thank you for your kind words, recommendation and for sharing your house buying experience. Kelly will be really pleased to read this. Thank you.
★★★★★ 5/5
GoogleCould not have asked for a smoother more professional transaction. Everybody at Dacres is just top of the class, super brilliant, super approachable, There is no other estate agent to use x
Lucy · 18 March 2026
★★★★★ 5/5
GoogleKelly was extremely helpful with the sale of our house and helping with communication issues within our chain. I would recommend Dacres and will use them again when needed in the future
Lucy · 25 March 2026
★★★★★ 5/5
GoogleJust bought our first home with Kelly at Dacre, Son & Hartley.
The service she provided from start to finish was just amazing. Kelly kept us updated throughout the whole process, making it a lot less stressful! She was always super friendly and answered all of the questions I asked (a lot too haha!)
I would highly recommend Kelly and the team to anyone. Thank you so much again Kelly🌟
Bethany · 5 August 2023
Agent replied · 30 September 2023
Thank you for your fantastic review, we are so happy you were pleased with the experience of buying your first home with us. Hope you are enjoying your new home!
★★★★★ 5/5
GoogleAfter a couple of negative experiences with another local agency, we had been put off buying a house. Then the right house came up for sale and thank god it was with dacres. Kelly handled everything for us, and it was flawless. From start to finish the whole process only took 6 weeks, I was kept updated regularly, and she did the chasing when things needed to be chased. I would honestly say she went above and beyond and I’ve heard rumours that she’s the best sales agent around.
Lily handled the viewings for our purchase and again was brilliant, allowed us time when we needed it and answered any questions we asked.
Definitely the best local agents, would recommend to anybody
Ben · 13 March 2026
★★★★★ 5/5
GoogleWe recently bought our first property through this estate agents and they have been nothing but incredibly helpful and friendly throughout the entire process. Kelly was very happy to chat through any of our questions with patience and clarity, and was always on hand if we need anything. Grateful for such a smooth process!
Hannah · 22 August 2025
★★★★★ 5/5
GoogleI can’t thank Kelly and the team and Dacres enough, for their hard work achieving a house sale within 6 weeks. I would also like to thank the team at simply conveyancing who are in partnership with Dacres, for pushing this through so efficiently. Made the process so easy for me!!! Thanks again. Jess
Jessica · 20 August 2025
★★★★★ 5/5
GoogleA combination of 2 chains into one property was never going to be stress free, but Kelly at Dacres made everything as easy as she possibly could. From clear, efficient, and friendly communication, to turning detective when required, she went above and beyond to get us into our new home.
Highly recommended!
Lizzie · 22 August 2025
★★★★★ 5/5
GoogleBrilliant service from Kelly and the team, always contactable and proactive during the move process.
Alistair · 22 July 2025
Agent replied · 22 April 2026
Thank you for the lovely feedback! We're so pleased Kelly and the team were able to support you throughout the move. Wishing you all the best in your new home!
★★★★★ 5/5
FacebookI really can’t thank the team at Dacre Son & Hartley Morley enough for the way in which they recently handled the sale of my late mums property. From the initial valuation all the way through to completion they were professional, proactive and extremely supportive. But more importantly they cared - about mum and dads home, and about the family. Communications were excellent, honest and nothing was too much trouble. I have moved homes a few times over the years and I have never experienced such a caring and professional service from an Estate Agent. Would highly recommend without question.
Dawn · 11 August 2020
Agent replied · 24 June 2023
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★★★★★ 5/5
GoogleDacres were fantastic throughout our sale/purchase process and I could not recommend them highly enough! Both Jonathan and Kelly were friendly, professional and responsive throughout our sale and purchase process and I would not hesitate to use them again (although I am not planning on moving again for a while!)
Anna · 22 April 2025
★★★★★ 5/5
GoogleGreat service from Jonathan and the team. Kept me updated every step of the way and arranged viewings at short notice. A pleasure to deal with and would definitely recommend/use again.
Milockyer · 22 August 2024
Agent replied · 24 August 2024
That's lovely to hear, thank you very much. We wish you all the best and look forward to being able to help again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
