Every review we hold for the Shipley office, from every platform, shown as written. First names only.
★★★★★ 1/5
FacebookI would never recommend this Company to let a property out. Emma Kerrywood Head of Lettings washes her hands of landlords with crooks which have gained access to landlords homes due to the poor referencing undertaken by Homelet, the company Dacre Son & Hartley use to reference tenants. Use at your peril.
Loretta · 2 August 2019
Agent replied
We are very disappointed to hear your feedback whilst letting your property with us. We pride ourselves on delivering the highest service to our customers and we are confident in the service that Homelet provides. As you know the letting of your property was on a let only agreement with Dacres and the checks were done some time ago with problems arising after the initial tenancy period. Your tenant passed these necessary reference checks. As soon as we were made aware of your concerns regarding the tenant, we raised your complaint with Homelet who investigated and found no issues with the checks they had processed. Our Head of Residential Lettings and Property Management has been in regular contact with yourself and has twice arranged to meet with you to discuss your concerns. If you wish to meet and discuss this in person please do not hesitate to contact us.
★★★★★ 5/5
GoogleAbsolutely amazing service from Tasmin. Thank you so much for showing us around the property and also making us feel so welcomed .
Ghylman · 11 November 2023
Agent replied · 25 November 2023
Thank you so much for your great review. We are really happy you were satisfied with the service received.
★★★★★ 4/5
GoogleI found all the staff members to be friendly yet professional and easy to work with. I would recommend them to friends.
Geoff · 24 November 2023
Agent replied · 30 December 2023
We really appreciate your recommendation and your great 4 star review. Thank you!
★★★★★ 1/5
FacebookWe began the process of purchasing a house in Yeadon and had a full building survey done. Unfortunately it flagged serious damp issues deep throughout the entire gable wall and basement. The sellers actually had numerous portable heaters plugged into the basement when he visited to try to dry out the walls. We shared the entire survey with Dacres at their request and weren't happy with the offer to review the price as the scale of work needed was massive. When we walked away the agent confirmed he was disappointed but could completely understand having looked at the survey results. Well low and behold it was shortly on the market for the same price. A couple of months later another sale fell through, undoubtedly after the buyers also paid hundreds for a survey this agency already held. The property has now sold for the original asking price, needing tens of thousands of pounds of building repair work, and this company deliberately concealed that information for profit. I don't know how their behaviour is legal. I'd strongly recommend paying the extra money for a full building survey if you're buying from here. Who knows what they're not telling you.
Laura · 19 July 2020
★★★★★ 5/5
GoogleKelly Driver has been absolutely brilliant, very professional, efficient, pleasant and courteous. Highly recommended by us.
Mary · 11 November 2022
★★★★★ 5/5
GoogleFantastic service from Jonathan and his team.....all lovely and professional. Highly recommend
Susan · 12 September 2022
★★★★★ 5/5
GoogleGreat service & good communication from all the staff at Dacres thanks!
Andrew · 22 November 2023
Agent replied · 25 November 2023
Thank you very much for your 5 star review for our Baildon team. We are pleased you were happy with the service received.
★★★★★ 1/5
FacebookLet down by last minute effective cancellation of valuation due to Dacres double booking and not really given another option. Could not recommend.
Steve · 10 July 2021
Agent replied · 24 June 2023
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★★★★★ 5/5
GoogleI found Dacres very friendly and professional
Brian · 26 March 2023
Agent replied · 24 June 2023
Thank you for your kind review!
★★★★★ 4/5
GoogleProfessional approach, polite and competent Knowledgable about local properties
Easy to deal with, good recommendations for solicitors/ house clearances
Listened to our views and concerns
David · 11 October 2019
Agent replied
Thank you for taking the time to leave a review for our team at Dacres Baildon. We are pleased that you were happy with our services!
★★★★★ 1/5
FacebookI used dacres to sell my house. My solicitor paid their bill the day it was provided but I was shocked to receive intimidating emails from them threatening legal action because THEY had fraudulently forgotten/did not add the VAT. I lost money getting funds from long term investments because of their incompetence.
Mark · 24 November 2020
★★★★★ 3/5
GoogleTend to throw the blame on others when the job isnt done
AA · 25 January 2020
Agent replied
We are sorry to hear this. Please contact us directly, we'd be happy to discuss this further.
★★★★★ 5/5
GoogleExtremely helpful through the many months it took to get us into our wonderful new home (due to reasons beyond anyone’s control). Thanks to all the team!
Fennec · 11 December 2022
★★★★★ 5/5
GoogleThank you, moving house is always a bit traumatic but the Team were attentive and kept us informed all the way to completion. Good job :-)
Tony · 11 December 2022
★★★★★ 5/5
GoogleGreat service and communication.
Peter · 27 May 2023
★★★★★ 5/5
FacebookQuick and relevant service, good at keeping us upto date with progress of selling our house. Would recommend
Susan · 23 November 2018
★★★★★ 1/5
FacebookBad communication, false advertising.
Tracie · 3 May 2021
★★★★★ 1/5
FacebookBad communication, false advertising.
Tracey · 23 April 2021
★★★★★ 5/5
Facebooka friendly service and most helpful
Bob · 10 May 2020
★★★★★ 5/5
GoogleRating only, no written review.
Chris · 22 August 2024
Agent replied · 24 August 2024
Thank you very much for your 5 star review. It means a lot.
★★★★★ 5/5
GoogleRating only, no written review.
Liam · 22 March 2024
Agent replied · 24 March 2024
Thank you very much for your 5 star review!
★★★★★ 5/5
GoogleVERY SATISFACTORY
Bob · 11 November 2023
Agent replied · 25 November 2023
Thank you for your 5 star review for the Baildon team!
★★★★★ 4/5
GoogleRating only, no written review.
Caroline · 15 April 2022
★★★★★ 5/5
GoogleRating only, no written review.
Jonathan · 24 February 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
