Trusted Agent profile · Guiseley, West Yorkshire

Dacre Son and Hartley Guiseley reviews

4.2

★★★★★ Great

64 reviews across 2 platforms

32 Otley Road, Guiseley, West Yorkshire, LS20 8AH

Part of Dacre Son and Hartley, see every office.

Dacre Son and Hartley's office in Guiseley, West Yorkshire, at 32 Otley Road, is rated 4.2 out of 5 across 64 reviews on two platforms, including 48 Google reviews rated 4.5.

Google logo

4.5 / 5

48

Reviews on Google

This office

Facebook logo

3.2 / 5

16

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Guiseley office, from every platform, shown as written. First names only.

5/5

Google

Absolutely fantastic Estate Agents. We dealt with Izzy at Dacres, Guiseley for the purchase of our new home. We had a very difficult chain but Izzy and Louis were extremely proactive in moving the chain along at every point. The communication was outstanding and I felt informed throughout the whole process. They communicated very well with our Solicitors too. Thank you so much Izzy and Louis for your help with everything!

Rio · 20 September 2024

Agent replied · 22 October 2024

Thank you so much for your wonderful review! We're thrilled to hear that Izzy and Louis were able to help make your home buying process smoother. Your kind words are greatly appreciated. We're here if you ever need us again and we wish you lots of happiness in your new home!

5/5

Google

The estate agents, particularly Louis, were fantastic throughout the whole process. They kept me up to date, always answered any questions quickly and were lovely and professional the whole time. It wouldn't have progressed as well as it did without their help and work pushing things along. Much appreciated, would definitely recommend them.

Bethany · 20 October 2024

Agent replied · 22 October 2024

Thank you so much for your kind words! Your recommendation means a lot to our team. If you need any help in the future, please don’t hesitate to get in touch.

5/5

Google

This agency was marketing the property I decided to buy. My solicitors were dire - so slow, never once answered the phone. Fortunately Kelly Maw, Branch Manager, was on the case constantly, chasing both sets of solicitors and updating. Nothing was too much trouble even though business was manic at times! I can honestly say the service I received was faultless. I didn't receive this level of care when I sold my house! If you are looking for an agency that gives a helpful, friendly, professional service and makes every client feel valued - look no further! Thank you Kelly.

Jill · 13 November 2022

Agent replied · 29 July 2023

Thank you for your lovely review! We are really pleased that you had a great experience with us. We hope you love your new home!

5/5

Google

Dacres were brilliant in helping us purchase and sell our house - their process for selling a new property was seamless and they communicated with us at every step of the journey. Thank you very much to Louis and Izzy for all your hard work!

Kelly · 20 October 2024

Agent replied · 22 October 2024

Thank you for your fantastic feedback! It’s been a pleasure assisting you, and we’re grateful for your kind words. If you ever need anything else, we’re here to help!

5/5

Facebook

I really can’t thank the team at Dacre Son & Hartley Morley enough for the way in which they recently handled the sale of my late mums property. From the initial valuation all the way through to completion they were professional, proactive and extremely supportive. But more importantly they cared - about mum and dads home, and about the family. Communications were excellent, honest and nothing was too much trouble. I have moved homes a few times over the years and I have never experienced such a caring and professional service from an Estate Agent. Would highly recommend without question.

Dawn · 11 August 2020

Agent replied · 28 October 2023

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5/5

Google

Highly recommend DSH especially Izzy and Lois . They went over and above , helping me with my sale , keeping me advised and making phone calls on my behalf. Very professional and courteous. If I ever need an estate agent again I would not hesitate

Bernadette · 13 April 2024

Agent replied · 24 March 2024

Thank you so much for your 5 star review and recommendation for the Guiseley office. We are very pleased you were happy with the service received.

5/5

Google

We recently purchased our first property through Dacres. They have made what we expected to be a daunting process very easy. Izzy was brilliant, guiding us and explaining the process throughout and regularly chasing all parties to keep things moving. I’d highly recommend Dacres, particularly Izzy and Louis!

Catherine · 3 March 2024

Agent replied · 24 March 2024

Thank you so much for your great review for the team in Guiseley. Izzy and Louis are really happy you were pleased with the service received and glad you found the process a smooth one. Thank you for your recommendation.

5/5

Google

Dacres Have been excellent throughout a very long 6-month completion period (buyers' choice), They have been friendly and helpful at every turn, from accompanying viewings to regular checking everything was on track and keeping me informed. In particular, thanks to Izzy and Louis.

Sara · 13 April 2024

Agent replied · 30 December 2023

We are really pleased to receive your 5 star review. The team in Guiseley are always happy to receive such great comments.

5/5

Google

We have had a lovely experience selling our home with Dacres Guiseley. They have been professional from start to finish and have really done what they can to help sell our home. Izzy in particular has been brilliant- always on hand for queries, help and advice! Thank you Dacres!

Lauren · 27 October 2023

Agent replied · 28 October 2023

Thank you so much for your lovely review for our team in Guiseley. We are really pleased you were satisfied with the service received.

5/5

Google

Firstly I would like to start off by saying the service I have received from Dacre, Son And Hartley has been excellent! I can not fault them! Im a professional landlord with over 25 years of buying and selling properties. However, I ventured on a journey to buy my own home in Guiseley. I have experienced working with another estate agent based in the Guiseley area. Unfortunately, my experience with them was a bad one. I now recognise why estate agents have such a bad reputation! However, working with DSH was a joy, especially with Izzy. She is a credit to DSH. My house purchase was 8 months. It was complicated with many houses/people/solicitors in the chain. But Izzy supported me with every step. Her communication, her knowledge, her unbiased opinion was amazing. She didn’t push me at all. It was a calm experience working with Izzy. She was almost like a friend. Whenever I needed anything, she would help. Whenever I contacted her, she would be there or return my call. A great service. I highly recommend DSH. If I were to sell my house, without any doubt, I would be selling it through Izzy at DSH

Ahsan · 21 August 2024

Agent replied · 26 August 2024

Thank you for your excellent review! We're delighted to hear that your experience with Dacre, Son & Hartley, especially with Izzy, was so positive. It's great to know that Izzy's communication, knowledge, and support made your home-buying process smooth and enjoyable. We appreciate your high recommendation and look forward to assisting you in the future. Thank you for choosing us!

5/5

Google

The team at Dacres Guiseley did a very professional job, particularly Izzy and Louis. They updated us every week and kept good contact between both Solicitors. Communication was excellent throughout and we would use and highly recommend them again. Overall a 5 star service.

Malcolm · 30 November 2023

Agent replied · 30 December 2023

Thank you so much for your recommendation. We really appreciate your 5 star review!

5/5

Google

It was an absolute pleasure dealing with Dacres. The service and communication from both Louis and Izzy was faultless. I would really recommend this company. Thanks guys!

Sarah · 20 September 2024

Agent replied · 22 October 2024

Thank you for your kind words! We're thrilled to hear that you had a great experience with Louis and Izzy and thank you for your recommendation - it means a lot to us!

5/5

Google

We recently sold a property using Dacres in Guiseley. The valuation and marketing were all extremely professional: we chose Dacres as their valuation matched our expectations. They organised and carried out viewings and a sale was agreed quickly. Unfortunately the chain above us collapsed due to circumstances beyond Dacres' control, and we decided to put the house back on the market. Kelly and the team in Guiseley stepped up again another buyer was found. The process has been long-winded, but the team in Guiseley have kept us informed and been proactive with other agents and solicitors in the chain. There have been some kind personal touches on the way and we have no hesitiation in recommending Dacres in Guiseley after the excellent service we've received from Kelly, Martina and Hazel.

Tina · 29 June 2023

5/5

Google

Lovely agency. We worked with Katie and Kelly and they were absolutely patient and supportive throughout a really long process because of issues with the land registry etc, which they handled really wonderfully. And on completion day, Kelly very kindly waited for us to collect the keys when we got totally bottled in traffic. Highly recommended

Michael · 16 June 2022

Agent replied

Thank you Michael for leaving this 5 star Google review. We are delighted to hear the team supported you during the sale of your property and that you would recommend us!

5/5

Google

Dacre, son and Hartley have recently sold my house. From the start they have been professional, friendly, approachable and highly competent. Jonathan came to value the house, he had a down to earth, pragmatic approach which I really liked and was very knowledgeable about the area and market. They got the house onto the market quickly and we had plenty of viewings. Both Louis and Izzy did an excellent job of keeping me updated of upcoming viewings and also providing me with feedback. Louis did an amazing job of negotiating the sale and Izzy giving me weekly updates with the sale progress to completion. Overall, I would highly recommend this company and the friendly, personal service that they provide.

Nicola · 18 April 2024

Agent replied · 20 June 2024

Thank you so much for your great feedback for Jonathan and the team at Guiseley. We are really pleased the process ran smoothly for you and are grateful for your recommendation, thank you!

5/5

Google

We purchased a property being sold through Dacre, Son & Hartley Guiseley. Kelly and Martina were great from start to finish, providing us with regular updates and making sure that the process didn't slow down. I'd definitely recommend them to anyone looking to sell a property.

Jack · 30 April 2023

Agent replied · 29 July 2023

Thank you for your lovely review. We are really pleased that you had a great experience with us. We hope you love your new home!

5/5

Facebook

Each and every single person at Dacre, Son and Hartley are so passionate about what they do!They take care with understanding when identifying what a clients need is and they are so decicatee to assisting their clients.If you are thinking of selling, buying, renting or looking for mortgage advice please contact them. I wouldn't go any where else. Thank you Dacres you're all amazing xx

Lisa · 3 May 2020

Agent replied

Thank you so much for your lovely comments. We hope you are well and staying safe.

5/5

Google

It’s been a fantastic experience buying from Dacre Son & Hartley. Louis was always on hand to provide update and chase other agents and solictors from the chain.

Sharaz · 13 April 2024

Agent replied · 24 March 2024

Thank you so much for your great review for Louis in our Guiseley branch. We are super pleased you had a great experience buying through us. Hope you will be happy in your new home.

5/5

Google

I’d like to say a big thank you to all the staff at the Guiseley office who did a fantastic job of selling our property, especially Izzy who went the extra mile, the team never failed to keep us up to date with everything that we needed to know, always returned our phone calls, never missed a beat, Thank you

Brendan · 13 April 2024

5/5

Google

Kelly and her team were great! They sold our house for us recently, great communication and organisation of viewing ect! 100% recommend and we have also used other estate agents for other properties and Dacres were far better experience! Thank you again

Angelica · 14 September 2022

Agent replied · 29 July 2023

Thank you for your lovely review! We are really pleased that you had a great experience with us, we always aim to please.

5/5

Google

Izzy and the team have been fantastic through the whole process, constant updates and extremely friendly. Thank you so much

Joel · 13 April 2024

Agent replied · 30 December 2023

Thank you so much for your great 5 star review. We are really happy you were satisfied with the service from the team in Guiseley.

5/5

Facebook

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Gcina · 3 September 2023

5/5

Google

Reece was extremely helpful is helping me look for a new house in an area I didn’t know. He clearly has an amazing amount of knowledge about the area and i was extremely impressed. Great company and great staff!PositiveResponsiveness, Quality, Professionalism, Value

The · 21 June 2022

Agent replied · 20 June 2024

Thank you so much for taking the time to leave this five star review for our Dacres Guiseley team!

5/5

Google

While we had a few hiccups at the start of the selling process, they were quickly resolved and once the property had sold, Izzy and Louis in particular were brilliant. They kept in touch every week, answered any questions we had and were always available to help with anything. Thank you for making the process smooth and for being so friendly and helpful.

Josie · 13 April 2024

Agent replied · 24 March 2024

Thank you so much for your kind review for Izzy and Louis in our Guiseley office. We are so pleased you were satisfied with the service received and glad everything worked out well. Don't hesitate to contact us in the future should you need anything more.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dacre Son and Hartley's Google reviewsLeave Dacre Son and Hartley a review

Questions about Dacre Son and Hartley Guiseley

How many reviews does Dacre Son and Hartley Guiseley have?

Dacre Son and Hartley's Guiseley office has 64 reviews across two platforms: 48 on Google, 16 on Facebook (across the whole business).

What is Dacre Son and Hartley Guiseley's rating?

Dacre Son and Hartley Guiseley is rated 4.2 out of 5 across all 64 reviews, and 4.5 out of 5 on Google from 48 reviews.

Where is Dacre Son and Hartley's Guiseley office?

Dacre Son and Hartley Guiseley, 32 Otley Road, Guiseley, West Yorkshire, LS20 8AH.

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