Dacre Son and Hartley reviews

★★★★★ 5/5

Google

From start to finish everyone that we spoke with and assisted us on the journey of selling our house we’re fantastic! In the later stages, Adele went above and beyond for us. We can’t thank or recommend them enough! Thank you!

Vanessa · 2 April 2026

★★★★★ 5/5

Trustpilot

Would highly recommend

Would highly recommend. Staff in at the West Park office (thanks Jen and Amie) were very professional, helpful and did exactly what was promised. Throughout the viewing process they kept us up to date, always had a named contact who was prompt to respond to questions. When it came to completing the sale - we had many issues agents in the chain and solicitors, however Jen and Amie chased up, kept us informed and I felt were always working in our best interests.

AK · 30 July 2025

★★★★★ 5/5

Trustpilot

Pateley Bridge - Top service

Alison from Dacre at Pateley Bridge was fantastic with our move. She was proactive in finding us our home by reaching out to us whenever a new property that we could be interested in came on the market, she kept us updated throughout and was always on the ball to make sure the sale went through as quickly as possible always one step ahead with the solicitors and seller. 12 weeks in total for the sale to go through …would definitely recommend Dacre and Alison for your house sale or purchase

Jessica · 26 June 2025

★★★★★ 5/5

Google

Mark and the team provided exceptional service, we will 100% use again in the future if we look to sell.

Vic · 16 March 2026

★★★★★ 2/5

Trustpilot

A disappointing service

Such a disappointing service from Dacres. Getting to the point of having your home valued is a big thing, especially in the current climate. And having worked hard on making significant improvements to the house, the descriptions received by the valuer were unfair, mostly negative and insulting. There was a lot of talking and very little listening. Realistic and constructively critical comments are one thing, insults are another and there are ways in which you can support and guide a potential vendor without making them feel so uncomfortable and upset in the process. Sadly, this isn't an estate agent I would either recommend or use based on this.

KPop · 30 November 2023

★★★★★ 2/5

Trustpilot

Sold house via Dacres

Sold house via Dacres, not a fast process from them, took ages to upload our home on different websites. Sara was the best, more helpful then anyone else there. We been advised the house will be available on different websites inc: Right move etc, on some websites the house not appeared. also been told we will get shoe cover (never got it). been told we potentially can get 200-215 for the house and once we received the first offer of 195 benn told to accept this as we won't get anything better. Not a great service. Not using Morley service again

Roland · 16 November 2023

★★★★★ 4/5

Trustpilot

Great service from Ian Bradbury at Darce Son & Hartley

Ian B at Darce Son and Hartley was friendly and professional. His reassuring manner, mixed with his knowledge and understanding, gave us complete confidence every step of the way. It’s rare to find someone who truly listens and cares, and Ian went above and beyond to ensure everything was handled for us. I would highly recommend Darce Son and Hartley, especially because of Ian’s outstanding service. Thank you for making a positive buying experience.

Jalpa · 3 June 2025

★★★★★ 5/5

Trustpilot

First class service from the Ilkley office

First class service from the Ilkley office from start to finish! Thank you Vicki Bradley - could not have asked for a better agent. Professional, thorough, discreet and everything done without any fuss. I can highly recommend Dacres (Ilkley) - I could not have made a better choice!!

Mr · 15 September 2025

★★★★★ 1/5

Trustpilot

Terrible service

Terrible service, unethical and will screw you over as a buyer as soon as look at you. Had an issue with our sale, but they stated they'd keep the chain together. They didn't, they have said they were contacted by someone who found out, but there was no need to do this. We were back procedable by the Wednesday. On the Thursday EVENING they showed the property again, having never informed us this was happening.

Adam · 21 February 2026

★★★★★ 5/5

Google

Brilliant. Dacres Skipton were fantastic with my house sale. Mark obviously knows his area well, and after recommending a higher list price than another agent had, managed to secure an asking price offer on the first viewing. We had challenging buyers who had haphazard solicitors but Mark and Harriet did a superb job of managing the relationship with the buyer and smoothing a path that ultimately allowed completion by the date planned. The team were always easy to get hold of throughout the process and went above and beyond to make sure the transaction kept on track and all parties were kept up to date. It’s not often you get this combination of sales skill and keen customer focus, but it’s worth its weight in gold. Dacres were very competitive and the whole team - Mark, Harriet and Jacob were a pleasure to deal with and ultimate professionals. Thank you to the team, and you should be very proud of what you do: helping people be happier in life by achieving their property goals.

Anthony · 16 April 2021

★★★★★ 5/5

Facebook

I really can’t thank the team at Dacre Son & Hartley Morley enough for the way in which they recently handled the sale of my late mums property. From the initial valuation all the way through to completion they were professional, proactive and extremely supportive. But more importantly they cared - about mum and dads home, and about the family. Communications were excellent, honest and nothing was too much trouble. I have moved homes a few times over the years and I have never experienced such a caring and professional service from an Estate Agent. Would highly recommend without question.

Dawn · 11 August 2020

★★★★★ 5/5

Google

Emma, Ben Mark and Adele were absolutely brilliant in navigating me through the sale of my property. Dacres Skipton were an absolute dream. Professional, excellent communication throughout. I would highly recommend this Estate Agency. The marketing photos were excellent. A special thankyou to Ben and Emma

Yvonne · 26 March 2024

★★★★★ 5/5

Google

I had such a fantastic, efficient and professional service from the team at Dacre, Son & Hartley Skipton. They made the moving experience an enjoyable and personal one, and I really felt as though each of the team members I talked too was pleased and excited for me and my move. A very special thank you to Aleysha though, who processed everything so quickly, and who was so accessible and approachable, even when it came to the small things (questions about the colour of the blinds). Thank you for making this move easy, straightforward and exciting!!

Rosie-Loup · 16 April 2019

★★★★★ 5/5

Google

Thank you so much to everyone at Dacres, Skipton. The whole team were friendly and professional throughout and Adele really went the extra mile for us - thank you all! ⭐️⭐️⭐️⭐️⭐️

Lauren · 16 March 2026

★★★★★ 1/5

Trustpilot

Sharp Practice

As per the 15+ negative reviews already written about this so called Agency NOTHING has changed. Thank God that due to their sharp practice I a cash buyer was not even disclosed to the seller nor afforded a viewing of the property I wished to purchase. I was told," Don't bother going to the house it's just been sold". I was 2miles from the house on the Date and Time agreed for my "Viewing" !!!! It transpired it was sold the day before and they didn't have the courtesy to tell me nor the owner who wanted a "Cash Buyer" NOT TO BE TRUSTED!!!!!

Sam · 25 September 2023

★★★★★ 5/5

Trustpilot

Great response to my concern.

I recently put a review on here regarding a staff member Anita.I wish to now add that this lady has has acted beyond and above expectations. She came to our new address and apologised for the day I spoke with her.She was so kind and brought us a moving in bottle of Prosecco.Everyone has off days and I think that's what happened as she was so polite and pleasant today.If this is the service you receive I would definitely recommend this company.Thanks again,Dave

Dave · 1 August 2024

★★★★★ 5/5

Facebook

Each and every single person at Dacre, Son and Hartley are so passionate about what they do! They take care with understanding when identifying what a clients need is and they are so decicatee to assisting their clients. If you are thinking of selling, buying, renting or looking for mortgage advice please contact them. I wouldn't go any where else. Thank you Dacres you're all amazing xx

Lisa · 3 May 2020

★★★★★ 5/5

Google

Emma showed us round and was super helpful, answering all our questions. Polite, professional but also very friendly.

Natalie · 16 March 2026

★★★★★ 5/5

Google

Couldn't have wished for a more helpful and smooth journey when looking for our new home. Aleysha has been fantastic start to finish providing me with any information i needed, going out of her way to help me get things sorted and overall making it an enjoyable experience rather than the usual stress that comes along with a move. Would recommend Dacres to anyone.

Rebecca · 16 April 2019

★★★★★ 5/5

Trustpilot

Top top man Phil

I used Dacre, Son & Hartley’s Elland Branch for the sale of my property. The process was completely flawless. Phil was fantastic. He helped with the valuation and with his expert help, we accepted an offer on the house within 9 days of listing. If you ever need an estate agent Phil is definitely THE MAN! Thank you.

Claire · 22 March 2021

★★★★★ 2/5

Trustpilot

Knaresborough office poor service and a bit slap dash

Booked a viewing to see a house and they told the seller I had cancelled the appointment which I obviously hadn't . I turn up to view after driving from Leeds and the seller looks confused and tells me what she has been told but kindly shows me around the property anyway, not sure I would trust this outfit again.

C · 19 November 2025

★★★★★ 5/5

Google

Dacres at Skipton were outstanding, particularly Ben Hollings. The extra care and attention that Ben showed was really appreciated by our family. Thank you.

Russell · 26 March 2024

★★★★★ 1/5

Trustpilot

poor customer service, very disappointed

Recently saw a house I wanted to purchase and the estate agent dealing with me was also the vendor associated with 3 other vendors. I was told that my offer was accepted and received confirmation of this. I was advised by the estate agent (vendor) that she and her husband who showed us around the house really wanted us to purchase the house although they had received a higher cash offer. In such a short time I built a good relationship with the estate agent and a couple of days ago she advised me to send all my paperwork over including ID and mortgage offer along with proof of the deposit to secure the house, which was done. Only now have I called back to discuss if there was anything else they needed and the estate agent I had been speaking to ( the vendor) advised her colleague was dealing with my case now, only to find out from her colleague ( the branch manager) that they had decided to accept someone else's offer, (although mine was guaranteed to be accepted) who had offered more and in cash? But they didn’t have the decency to tell me, what’s more, disappointing is the fact the state agent I was dealing with ( the vendor) advised me when I just called someone else was dealing with my case , I think honesty goes a long way and as I said to the branch manager had she of told me this information her self they had accepted another offer I would have not taken as bad, especially when she guaranteed that It was me they wanted to buy the house. When trying to explain this to the branch manager I found him very patronising in explaining the process with his shouting tone of voice and that the estate agent didn’t have time to call me as “ she was too busy trying to clean her desk before 5 pm for her holiday” My gosh that is some level of customer service. Very disappointed.

The · 11 August 2023

★★★★★ 5/5

Trustpilot

House purchase in Settle

We've just exchanged contracts on a house purchase in Settle, arranged through Dacres local branch. They've been extremely helpful throughout our whole house-hunting and purchasing process, managing to fit in viewings when we were up in Settle, sometimes at quite short notice. We'd particularly like to mention Andrew, who showed us round several houses, Tom , who responded to email messages when the office wasn't open, Mel, who we spoke to at the beginning, and who let us peer over her shoulder to see the details of a property, and Julia who passed on her local knowledge during our second viewing of the house we're buying. A thoroughly professional approach from all.

I · 25 July 2023