Trusted Agent profile · Skipton
★★★★★
65 reviews across 3 platforms
32 Sheep Street, Skipton, BD23 1HX
Dacre Son and Hartley's office in Skipton, at 32 Sheep Street, is rated 3.8 out of 5 across 65 reviews on three platforms, including 29 Google reviews rated 4.5.
Every review we hold for the Skipton office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service. Julia really understood what we wanted to achieve and worked very closely with us to ensure all our plans worked out. Delighted with the communication throughout, delighted with the result!
Thank you for this five star review!
1/5
FacebookLet down by last minute effective cancellation of valuation due to Dacres double booking and not really given another option. Could not recommend.
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1/5
FacebookI used dacres to sell my house. My solicitor paid their bill the day it was provided but I was shocked to receive intimidating emails from them threatening legal action because THEY had fraudulently forgotten/did not add the VAT. I lost money getting funds from long term investments because of their incompetence.
5/5
GoogleWe are delighted with the service from the Skipton branch. Communication has been excellent, and with a very personalised approach. Couldn't recommend more highly.
Thank you for this five star review.
1/5
GoogleExtremely unprofessional service . Money to spend and totally unresponsive
We are sorry to hear this feedback but would be delighted to discuss this directly with you. Please do not hesitate to contact us.
1/5
TrustpilotWhere do I begin with this sly estate…
Where do I begin with this sly estate agent?
Danielle, we are very disappointed to read this negative review and that you feel we have acted anything other than professional and in our client’s best interests. The points which you raise are factually incorrect, and we would be more than happy to discuss these with you in more detail. In response to your concerns a) It is not common practice to accompany a valuer to a property. Surveyors are instructed to work on behalf of the bank’s interests, and any influence from an agent would be highly unprofessional. b) After two down valuations and waiting nearly three weeks for a third valuation still to be arranged, our clients took the decision to re market the property. It was neither our client’s, nor our intention, to see you in a difficult position. Our clients needed to do what was best for their own situation. You were kept fully informed of the remarketing and the reasons behind it.
1/5
GoogleFrom a landlord point of view shocking service, the sales agents at Skipton office ignore numerous emails and don't return calls.
Thank you for your feedback. We are disappointed to hear that you did not have a positive experience when dealing with us. We understand you have been in communication with one of our Area Directors and the issue has now been resolved however, please do not hesitate to contact us if you need any further assistance. The Dacres team
5/5
TrustpilotGreat service
We used Dacre Son & Hartley in Knaresborough for both a property sale and purchase
Thank you so much for your five star positive review. It was a pleasure to act for you on both your purchase and your sale and we wish you all the best in your new home.
5/5
TrustpilotPerfect experience
I phoned Dacre son & Hartley to view a property in Giggleswick, it was a pleasure to speak to a helpful, knowledgeable person.
5/5
GoogleVery helpful and friendly!
We really appreciate you taking the time to leave this five star review.
1/5
TrustpilotDon't make the same mistake 15 others did?
Dacre, Son & Hartley a firm:
5/5
GoogleUnable to obtain details of property on the market open to offers property I am interested in is St Stephens old School Gargrave Road Skipton North Yorkshire For Conversion into flats or offices Please reply ASAP
1/5
FacebookBad communication, false advertising.
5/5
GoogleGood in all aspects
5/5
GoogleRating only, no written review.
Thank you for leaving a five star review! Best wishes Dacres Skipton
4/5
GoogleRating only, no written review.
Thank you for taking the time to leave a five star review! Best wishes Dacres Skipton
1/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dacre Son and Hartley's Skipton office has 65 reviews across three platforms: 29 on Google, 8 on Facebook (across the whole business), 28 on Trustpilot (across the whole business).
Dacre Son and Hartley Skipton is rated 3.8 out of 5 across all 65 reviews, and 4.5 out of 5 on Google from 29 reviews.
Dacre Son and Hartley Skipton, 32 Sheep Street, Skipton, BD23 1HX.
