Trusted Agent profile · West Yorkshire and North Yorkshire

Dacre Son and Hartley estate agents in Baildon, Shipley, Bingley and 17 more

4.6

★★★★★ Excellent

1,316 reviews across 37 offices and 4 platforms

www.dacres.co.uk

Dacre Son and Hartley has 37 offices, in Baildon (two offices), Shipley, Bingley, Settle (two offices), Leeds (six offices), Knaresborough (two offices), Skipton (two offices), Bradford (four offices), Ripon (three offices), Guiseley, Harrogate (two offices), Keighley, Pateley Bridge (two offices), Ilkley (two offices), Otley, Burley In Wharfedale, York, Wetherby, Bramhope and Boroughbridge (West Yorkshire and North Yorkshire). Together they have 1,316 reviews on four platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

1,263

Reviews on Google

All 37 offices

Facebook logo

2.9 / 5

19

Reviews on Facebook

Business-wide

Yell logo

5.0 / 5

4

Reviews on Yell

All 37 offices

Trustpilot logo

30

Reviews on Trustpilot

Business-wide

Our offices

Dacre Son and Hartley's 37 offices, most reviewed first. Each has its own page.

Latest reviews from every Dacre Son and Hartley office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We recently sold a property using Dacres in Guiseley. The valuation and marketing were all extremely professional: we chose Dacres as their valuation matched our expectations. They organised and carried out viewings and a sale was agreed quickly. Unfortunately the chain above us collapsed due to circumstances beyond Dacres' control, and we decided to put the house back on the market. Kelly and the team in Guiseley stepped up again another buyer was found. The process has been long-winded, but the team in Guiseley have kept us informed and been proactive with other agents and solicitors in the chain. There have been some kind personal touches on the way and we have no hesitiation in recommending Dacres in Guiseley after the excellent service we've received from Kelly, Martina and Hazel.

Tina · 14 October 2023 · Dacre Son and Hartley Guiseley

5/5

Google

We purchased a property being sold through Dacre, Son & Hartley Guiseley. Kelly and Martina were great from start to finish, providing us with regular updates and making sure that the process didn't slow down. I'd definitely recommend them to anyone looking to sell a property.

Jack · 14 October 2023 · Dacre Son and Hartley Guiseley

Agent replied · 29 July 2023

Thank you for your lovely review. We are really pleased that you had a great experience with us. We hope you love your new home!

5/5

Google

Kelly and Martina supported the purchase of my property - they were so helpful and supportive. Their communication was great and it made things feel much easier! I’d definitely recommend this branch.

Emily · 14 October 2023 · Dacre Son and Hartley Guiseley

Agent replied · 29 July 2023

Thank you for your lovely review! We are really pleased that you had a great experience with us.

5/5

Google

This agency was marketing the property I decided to buy. My solicitors were dire - so slow, never once answered the phone. Fortunately Kelly Maw, Branch Manager, was on the case constantly, chasing both sets of solicitors and updating. Nothing was too much trouble even though business was manic at times! I can honestly say the service I received was faultless. I didn't receive this level of care when I sold my house! If you are looking for an agency that gives a helpful, friendly, professional service and makes every client feel valued - look no further! Thank you Kelly.

Jill · 14 October 2023 · Dacre Son and Hartley Guiseley

Agent replied · 29 July 2023

Thank you for your lovely review! We are really pleased that you had a great experience with us. We hope you love your new home!

5/5

Google

What can you say about a mother and son team-Lesley and Will! Exemplary, thats what you can say, beyond the call of duty, quite genuinely so, nothing too much trouble, pleased to answer questions, did all the hard work of selling my beloved father's property, which needless to say was problematic! The house sale was delayed due to corona lockdown and Lesley and Will sorted it all out, with the house been sold at full asking price on a sought after street, namely 17 Holme Grove. You couldn't wish to meet nicer and genuine people as Lesley and Will, as some estate agencies have a reputation of having a non-caring attitude, however I take the view being a typical Yorkshireman ''Speak as you find and mean what you say''! I would not hesitate to recommend Lesley and Will without reservation, if I had to move or even consult them with their breadth and depth of knowledge of the property market, which in many cases is a minefield and that is testimony to their professionalism! Fantastic!!!

Dave · 14 October 2023 · Dacre Son and Hartley Ilkley (1-5 The Grove)

Agent replied · 30 December 2023

Wow! Lesley and Will are thrilled with these comments, so thank you so much for this fantastic review!

5/5

Google

I was searching for a property on behalf of my parents who were relocating. I found Dacres to be by far the most helpful and professional. Their level of service is second to none. Rebecca and Lesley both showed me around properties, and Will negotiated the sale. All went above and beyond to make the process as stress free an easy as possible. After experiences with other agents, it was a relief to purchase through Dacres, who gave a genuine and professional service.

Jennifer · 14 October 2023 · Dacre Son and Hartley Ilkley (1-5 The Grove)

Agent replied · 30 December 2023

Thank you so much for your fantastic review for our great team in Burley in Wharfedale. The team love helping people find their new homes and to hear such lovely feedback like this really means a lot, so thank you.

5/5

Google

We've been looking at houses for months, the majority have been with this agency. We were quite fussy with our requirements which resulted in a lot of viewings without us making an offer. This didn't dampen the enthusiasm of the agents. They kept looking and eventually found us a property that we liked. Rebecca and Lesley knew all the details about the properties and were able to answer all of our questions as they showed us around. They also knew the surrounding areas very well and gave us a lot of local information. Throughout the purchase process Rebecca has been very helpful, especially when we had questions that weren't important enough to go through the solicitor.

Graham · 14 October 2023 · Dacre Son and Hartley Ilkley (1-5 The Grove)

Agent replied · 30 December 2023

Thank you for your great 5 star review. The team are thrilled they helped you find a property you liked and helped make the process as smooth as possible. We hope you are really happy in your new home!

5/5

Google

As a first time buyer, I was a little nervous about buying my first home. Will put my mind at ease from the moment he showed me around the property. He exuded genuine professionalism and a genuine desire to help rather than pushing for a sale. Will answer all my questions and kept me informed throughout the buying process. He’s a genuine asset to Dacre Son and Hartley, I’d highly recommend speaking to him if you’re ever looking to buy/ sell a home.

Jonny · 14 October 2023 · Dacre Son and Hartley Ilkley (1-5 The Grove)

Agent replied · 30 December 2023

Thank you so much for your kind words. We have been sure to pass them on to Will, who is delighted with the feedback and is so pleased he played a part in finding your first home. Thank you for the recommendation!

5/5

Google

Dealing with Dacres was an incredibly positive experience for me from start to finish. Buying a house in this current environment is very tricky however they were more than happy to assist with any queries and offered help and guidance throughout the entire process. A very proactive estate agent ensuring my house purchase went through efficiently and with ease. Would recommend to all.

Miles · 14 October 2023 · Dacre Son and Hartley Ilkley (1-5 The Grove)

Agent replied · 30 December 2023

Thank you very much for your great review for our team at Dacres Burley in Wharfedale. We strive to help people buy their new home as efficiently as possible and makes our day when we receive great feedback like this, so thank you for taking the time to recommend us!

5/5

Google

Having used several estate agents over the years, I can honestly say that Dacre, Son and Hartley have been the best. We can thoroughly recommend them for their personal service, reliability and professionalism. They were excellent at keeping us informed at every stage, went the extra mile in customer care and the whole team were always friendly and patient. Thank you 10/10

Teena · 14 October 2023 · Dacre Son and Hartley Settle (High Street)

Agent replied · 30 September 2023

Thank you so much for your great review, we are really pleased you had a fantastic experience with Dacres. We hope you are settled in to your new home and would be happy to hear from you should you wish to move again in the future.

5/5

Google

We've just exchanged contracts on a house purchase in Settle, arranged through Dacres local branch. They've been extremely helpful throughout our whole house-hunting and purchasing process, managing to fit in viewings when we were up in Settle, sometimes at quite short notice. We'd particularly like to mention Andrew, who showed us round several houses, Tom , who responded to email messages when the office wasn't open, Mel, who we spoke to at the beginning, and who let us peer over her shoulder to see the details of a property, and Julia who passed on her local knowledge during our second viewing of the house we're buying. A thoroughly professional approach from all.

Iain · 14 October 2023 · Dacre Son and Hartley Settle (High Street)

Agent replied · 30 September 2023

Thank you for your lovely review. We are so pleased that you were happy with your experience with us!

5/5

Google

From “day one,” Dacre’s in Settle managed the marketing / promotion of my home in a highly professional manner. What I especially appreciated was the willingness of Tom Galloway and his team to make themselves available and assist me and my wife whenever necessary. That level of customer service excellence greatly encouraged us and I therefore have no reservations in strongly recommending Dacre’s Settle to anyone considering marketing and selling their home

Andrew · 14 October 2023 · Dacre Son and Hartley Settle (High Street)

Agent replied · 24 June 2023

Thank you for your honest review! We are so pleased that you were happy with the service you were provided with and we would be more than happy to help you again in the future.

5/5

Google

We purchased through the Settle branch and received fantastic customer service, staff are great.

Peter · 12 October 2023 · Dacre Son and Hartley Settle (3)

5/5

Google

From “day one,” Dacre’s in Settle managed the marketing / promotion of my home in a highly professional manner. What I especially appreciated was the willingness of Tom Galloway and his team to make themselves available and assist me and my wife whenever necessary. That level of customer service excellence greatly encouraged us and I therefore have no reservations in strongly recommending Dacre’s Settle to anyone considering marketing and selling their home

Andrew · 12 October 2023 · Dacre Son and Hartley Settle (3)

Agent replied · 13 June 2024

Thank you for your honest review! We are so pleased that you were happy with the service you were provided with and we would be more than happy to help you again in the future.

5/5

Google

Having used several estate agents over the years, I can honestly say that Dacre, Son and Hartley have been the best. We can thoroughly recommend them for their personal service, reliability and professionalism. They were excellent at keeping us informed at every stage, went the extra mile in customer care and the whole team were always friendly and patient. Thank you 10/10

Teena · 12 October 2023 · Dacre Son and Hartley Settle (3)

Agent replied · 13 June 2024

Thank you so much for your great review, we are really pleased you had a fantastic experience with Dacres. We hope you are settled in to your new home and would be happy to hear from you should you wish to move again in the future.

5/5

Google

We've just exchanged contracts on a house purchase in Settle, arranged through Dacres local branch. They've been extremely helpful throughout our whole house-hunting and purchasing process, managing to fit in viewings when we were up in Settle, sometimes at quite short notice. We'd particularly like to mention Andrew, who showed us round several houses, Tom , who responded to email messages when the office wasn't open, Mel, who we spoke to at the beginning, and who let us peer over her shoulder to see the details of a property, and Julia who passed on her local knowledge during our second viewing of the house we're buying. A thoroughly professional approach from all.

Iain · 12 October 2023 · Dacre Son and Hartley Settle (3)

Agent replied · 13 June 2024

Thank you for your lovely review. We are so pleased that you were happy with your experience with us!

5/5

Google

Absolutely brilliant service from start to finish, we've sold through other estate agents previously but not had the service we received from Dacres would definitely use Dacres again.

Lindsey · 10 October 2023 · Dacre Son & Hartley Guiseley

Agent replied · 23 October 2024

Thank you for your lovely review, we are really pleased you would be happy to use Dacres again.

5/5

Google

Kelly and Martina supported the purchase of my property - they were so helpful and supportive. Their communication was great and it made things feel much easier! I’d definitely recommend this branch.

Emily · 10 October 2023 · Dacre Son & Hartley Guiseley

Agent replied · 23 October 2024

Thank you for your lovely review! We are really pleased that you had a great experience with us.

5/5

Google

Dacres recently sold our family home in Hawksworth near Guiseley. The service was very thorough and the team communicated well throughout the process. I would definitely recommend them.

Beverley · 10 October 2023 · Dacre Son & Hartley Guiseley

Agent replied · 23 October 2024

Thank you for your review. We are really pleased you would recommend Dacres following your great experience with us, and would be happy to hear from you should you wish to sell in the future.

5/5

Google

This agency was marketing the property I decided to buy. My solicitors were dire - so slow, never once answered the phone. Fortunately Kelly Maw, Branch Manager, was on the case constantly, chasing both sets of solicitors and updating. Nothing was too much trouble even though business was manic at times! I can honestly say the service I received was faultless. I didn't receive this level of care when I sold my house! If you are looking for an agency that gives a helpful, friendly, professional service and makes every client feel valued - look no further! Thank you Kelly.

Jill · 10 October 2023 · Dacre Son & Hartley Guiseley

Agent replied · 23 October 2024

Thank you for your lovely review! We are really pleased that you had a great experience with us. We hope you love your new home!

5/5

Google

We recently sold a property using Dacres in Guiseley. The valuation and marketing were all extremely professional: we chose Dacres as their valuation matched our expectations. They organised and carried out viewings and a sale was agreed quickly. Unfortunately the chain above us collapsed due to circumstances beyond Dacres' control, and we decided to put the house back on the market. Kelly and the team in Guiseley stepped up again another buyer was found. The process has been long-winded, but the team in Guiseley have kept us informed and been proactive with other agents and solicitors in the chain. There have been some kind personal touches on the way and we have no hesitiation in recommending Dacres in Guiseley after the excellent service we've received from Kelly, Martina and Hazel.

Tina · 10 October 2023 · Dacre Son & Hartley Guiseley

5/5

Google

We purchased a property being sold through Dacre, Son & Hartley Guiseley. Kelly and Martina were great from start to finish, providing us with regular updates and making sure that the process didn't slow down. I'd definitely recommend them to anyone looking to sell a property.

Jack · 10 October 2023 · Dacre Son & Hartley Guiseley

Agent replied · 23 October 2024

Thank you for your lovely review. We are really pleased that you had a great experience with us. We hope you love your new home!

5/5

Google

I recently purchased my first home through the Dacre, Son's and Hartley Baildon branch. Although we had some hiccups along the way, Dacre were willing to help and offer resolutions. Specifically, I would like to mention Jonathan Raynor on his willingness to make a first time buyer feel that little bit more at ease.

Kyle · 7 October 2023 · Dacre Son and Hartley Bingley

Agent replied · 28 October 2023

Thank you for taking the time to review Dacres. Happy new home!

5/5

Google

Just wanted to say a massive thank you to Kelly for her support, professionalism and regular updates from start to finish on my recent property purchase highly recommend their service 👍 thank you - Debbie …

Debbie · 29 September 2023 · Dacre Son and Hartley Bingley

Agent replied · 30 September 2023

Thank you Debbie for your lovely review and your recommendation, we really appreciate it!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Dacre Son and Hartley and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.

EA Masters by year, 2018 to 2020

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Dacre Son and Hartley and its branches won awards at The British Property Awards in one year, most recently 2022.

British Property Awards winners in one year, the group and its branches: 2022.

British Property Awards by year, 2022

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Dacre Son and Hartley

Which Dacre Son and Hartley office has the most reviews?

Baildon (8 Westgate) has the most, with 117 reviews rated 4.5 out of 5, followed by Baildon (8 Westgate) with 111.

Where are the Dacre Son and Hartley offices?

The 37 Dacre Son and Hartley offices, by town:

Has Dacre Son and Hartley won any awards?

Yes. At The British Property Awards 2022 its branches won 1 Gold award. The group and its branches have also won 3 other industry awards since 2018.

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