Trusted Agent profile · West Yorkshire and North Yorkshire
★★★★★
1,316 reviews across 37 offices and 4 platforms
Dacre Son and Hartley has 37 offices, in Baildon (two offices), Shipley, Bingley, Settle (two offices), Leeds (six offices), Knaresborough (two offices), Skipton (two offices), Bradford (four offices), Ripon (three offices), Guiseley, Harrogate (two offices), Keighley, Pateley Bridge (two offices), Ilkley (two offices), Otley, Burley In Wharfedale, York, Wetherby, Bramhope and Boroughbridge (West Yorkshire and North Yorkshire). Together they have 1,316 reviews on four platforms, rated 4.6 out of 5 overall.
1,263
Reviews on Google
All 37 offices
19
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 37 offices
30
Reviews on Trustpilot
Business-wide
Dacre Son and Hartley's 37 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleFriendly, efficient team of professionals who obtained a very good result regarding the sale of my property despite challenging circumstances!
Thank you for your review. We are really happy you had a great experience with us!
5/5
GoogleDacres at Skipton were outstanding, particularly Ben Hollings. The extra care and attention that Ben showed was really appreciated by our family. Thank you.
Thank you for your lovely review! We are so pleased you had a great experience with us.
5/5
GoogleEmma, Ben Mark and Adele were absolutely brilliant in navigating me through the sale of my property. Dacres Skipton were an absolute dream. Professional, excellent communication throughout. I would highly recommend this Estate Agency. The marketing photos were excellent. A special thankyou to Ben and Emma
Thanks for your lovely review. We are so happy that you had a great experience with us.
5/5
GoogleAmber and Neil at Dacre, Son & Hartley York were hugely helpful in the process of us buying our home. They were always fast to reply and incredibly knowledgeable as well as friendly. I’d highly recommend.
Thank you so much for your kind review! Amber and Neil are delighted you were happy with the service received! Thank you for your recommendation.
5/5
GoogleFrom the initial valuation to completion of sale the service from Dacre, Son and Hartley was brilliant . They were efficient, professional and helpful throughout the process and I have nothing but praise for them.I would definitely recommend them to anyone thinking of selling or buying a property. Particular thanks go to Claire Tiplady who valued and marketed the house and Catherine Jones who went above and beyond at every stage of the sale to support me and keep me up to date with progress. Thank you all for a superb service.
Thank you so much for your fantastic review, we are really pleased you received such great service from our team!
5/5
GoogleRating only, no written review.
Thank you very much for your 5 star review!
5/5
GoogleDacre Son and Hartley are wonderful! Nothing is too much effort and they offer a personal service! I would highly recommend!
Thank you so much for your kind review and recommendation for the team in North Leeds!
1/5
GoogleAgent sent us an e mail on 29 Feb confirming an appt on 5th Feb!!!! Even if she meant 5th March,she didn't turn up If they can't even get the month correct what hope is there? Very poor service
Thank you for taking the time to leave your review. I’d like to take this opportunity to apologise again for the unfortunate human error we made when booking your appointment. It isn’t often we make these mistakes, but we can appreciate the inconvenience it has caused you. Good luck with your house move and if we can help in any way in the future, please don’t hesitate to get in touch.
5/5
GoogleEmma and the team are fantastic. The sale of my property has been really smooth and the service high quality at every stage. Would highly recommend.
Thank you for your lovely review for Emma and the team in North Leeds. So pleased your sale went smoothly and wish you every happiness in your new home.
5/5
GoogleAll staff at Dacre's have been extremely helpful and professional. Nothing has been too much trouble. They supported the process throughout. I would highly recommend using Dacre to sell/purchase property.
Thank you very much for your fantastic review and recommendation for our Dacres team in Settle, we really appreciate it!
5/5
GoogleThe Baildon team provided a great experience for selling and buying - many thanks
Thank you for your great 5 star review Nick, the team in Baildon are happy you were satisfied with the service received!
5/5
GoogleI recently bought a house through this branch of Dacres. Will, Lesley, and Rebecca are all superb. They are responsive, patient, honest, and extremely knowledgeable about the area and properties they are selling. They went above and beyond to help the purchase go through smoothly. Thanks to their hard work, the purchase has been a stress free experience - something I doubt many buyers can say. Should I ever be looking to sell/buy another property I wouldn’t hesitate to use Dacres in Burley. Thank you all for your help!
Lesley and team were so pleased to receive this fantastic review. We are really pleased you found the experience stress free and would be happy to help you should you need us in the future!
5/5
GoogleWe recently purchased our first property through Dacres. They have made what we expected to be a daunting process very easy. Izzy was brilliant, guiding us and explaining the process throughout and regularly chasing all parties to keep things moving. I’d highly recommend Dacres, particularly Izzy and Louis!
Thank you so much for your great review for the team in Guiseley. Izzy and Louis are really happy you were pleased with the service received and glad you found the process a smooth one. Thank you for your recommendation.
5/5
GoogleThe Baildon team provided a great experience for selling and buying - many thanks
Thank you for your great 5 star review Nick, the team in Baildon are happy you were satisfied with the service received!
5/5
GoogleFantastic estate agents
Thank you for your 5 star review!
5/5
GoogleGreat service & good communication from all the staff at Dacres thanks!
Thank you very much for your 5 star review for our Baildon team. We are pleased you were happy with the service received.
4/5
GoogleI found all the staff members to be friendly yet professional and easy to work with. I would recommend them to friends.
We really appreciate your recommendation and your great 4 star review. Thank you!
1/5
TrustpilotDon't make the same mistake 15 others did?
Dacre, Son & Hartley a firm:
1/5
TrustpilotDon't make the same mistake 15 others did?
Dacre, Son & Hartley a firm: NOT TO BE TRUSTED... To PRC, This says it all, everyone else is to blame, then to add insult to injury - he has the audacity to suggest in his account - apology I, "have been down this route before"!!! This just shows the contempt with which he treats people - I do thank God that we were not involved with them from the moment he failed to advise the house had already been SOLD the day before we were supposed to view it but, failed to tell us until it was toooo late!!! We were on the doorstep. But, on one point he is right. In my 66 years on this planet I have been down this route before many times - witnessing 1st hand the effect of "cowboy operations" like his destroy other peoples misplaced trust with an operation which is supposed to be there to represent them - and in this case and at least 15 other documented cases FAILED to do so MISERABLY They ARE NOT TO BE TRUSTED - Take it from me you don't want to find out just how inept they really are..
4/5
GoogleI found all the staff members to be friendly yet professional and easy to work with. I would recommend them to friends.
We really appreciate your recommendation and your great 4 star review. Thank you!
5/5
GoogleThe greatest of thanks to Kelly Driver, Sales Manager, Claire and the team at Dacres in Baildon⭐️⭐️⭐️⭐️ The highly organised team enabled my purchase to complete in 28 days from Offer Acceptance, great communication and updates throughout by everyone in the office collectively. Would highly recommend to anyone thinking of selling, or purchasing! The whole proactive approach made this transaction effortless, smooth and timely. Thank you all again🏡🏡🏡. Rachael. x
5/5
GoogleGreat service & good communication from all the staff at Dacres thanks!
Thank you very much for your 5 star review for our Baildon team. We are pleased you were happy with the service received.
2/5
TrustpilotSold house via Dacres
Sold house via Dacres, not a fast process from them, took ages to upload our home on different websites. Sara was the best, more helpful then anyone else there. We been advised the house will be available on different websites inc: Right move etc, on some websites the house not appeared. also been told we will get shoe cover (never got it). been told we potentially can get 200-215 for the house and once we received the first offer of 195 benn told to accept this as we won't get anything better. Not a great service. Not using Morley service again
Thank you for taking the time to offer this feedback for our Morley office. We work hard to provide a 5-star service for every customer and are sorry to hear that you didn’t feel to have had this experience on this occasion. The property market can be very dynamic, and property values can fluctuate based on various factors especially at a time of increasing base and mortgage rates. All aspects of the offer were carefully considered, including the buyer's financial standing, the current market conditions, and any benefits to a faster sale. If you'd like to discuss anything further, please don't hesitate to get in touch.
5/5
GoogleVERY SATISFACTORY
Thank you for your 5 star review for the Baildon team!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Dacre Son and Hartley and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Bronze EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Dacre Son and Hartley and its branches won awards at The British Property Awards in one year, most recently 2022.
British Property Awards winners in one year, the group and its branches: 2022.
British Property Awards by year, 20222022 1 Gold The British Property Awards 2022 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Baildon (8 Westgate) has the most, with 117 reviews rated 4.5 out of 5, followed by Baildon (8 Westgate) with 111.
The 37 Dacre Son and Hartley offices, by town:
Yes. At The British Property Awards 2022 its branches won 1 Gold award. The group and its branches have also won 3 other industry awards since 2018.
