Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe recently sold our house through Dacre Son and Hartley, and we couldn't be happier with the experience. Despite facing several unavoidable hiccups during the process, including a collapsing wall, the team was incredibly supportive and guided us through each challenge with professionalism and care.
Their communication was fantastic from start to finish, always keeping us informed and reassured at every stage. Even in the face of unexpected obstacles, they remained proactive and resourceful, ensuring that the sale proceeded smoothly. Highly recommend.
James · 11 September 2024 · Dacre Son & Hartley Knaresborough
Agent replied · 22 October 2024
Thank you so much for your wonderful review! We’re delighted to hear that our team was able to support you through the challenges and maintain excellent communication throughout the process. Your recommendation means a lot to us. If you need any further assistance, we’re always here to help!
★★★★★ 5/5
GoogleThank you to Tom and the Settle team for supporting us to find the right house, coordinating with the Leeds Dacre branch through the buying and selling...going the extra mile to achieve smooth end for all.
Thanks again . We're very happy .
Barbara · 30 August 2024 · Dacre Son and Hartley Settle (3)
★★★★★ 5/5
GoogleDacre were fantastic to deal with. They were friendly, knowledgeable and honest and they worked extremely hard to complete my sale and purchase. I highly recommend them
Martin · 28 August 2024 · Dacre Son and Hartley York
Agent replied · 24 August 2024
Thank you very much for your kind review. It’s wonderful to know that our hard work on your sale and purchase made a positive impact. Your recommendation means a lot to us. Thank you for choosing Dacres!
★★★★★ 5/5
GoogleFirstly I would like to start off by saying the service I have received from Dacre, Son And Hartley has been excellent! I can not fault them! Im a professional landlord with over 25 years of buying and selling properties. However, I ventured on a journey to buy my own home in Guiseley. I have experienced working with another estate agent based in the Guiseley area. Unfortunately, my experience with them was a bad one. I now recognise why estate agents have such a bad reputation! However, working with DSH was a joy, especially with Izzy. She is a credit to DSH. My house purchase was 8 months. It was complicated with many houses/people/solicitors in the chain. But Izzy supported me with every step. Her communication, her knowledge, her unbiased opinion was amazing. She didn’t push me at all. It was a calm experience working with Izzy. She was almost like a friend. Whenever I needed anything, she would help. Whenever I contacted her, she would be there or return my call. A great service. I highly recommend DSH. If I were to sell my house, without any doubt, I would be selling it through Izzy at DSH
Ahsan · 24 August 2024 · Dacre Son & Hartley Guiseley
Agent replied · 23 October 2024
Thank you for your excellent review! We're delighted to hear that your experience with Dacre, Son & Hartley, especially with Izzy, was so positive. It's great to know that Izzy's communication, knowledge, and support made your home-buying process smooth and enjoyable. We appreciate your high recommendation and look forward to assisting you in the future. Thank you for choosing us!
★★★★★ 5/5
GoogleThanks to Emma Helen and Amie we've moved to our new home! The team were very supportive from the outset, produced great pictures of our house and gave immediate feedback on every viewing and continued excellent service to completion.
Thank you all.
Barbara · 24 August 2024 · Dacre Son & Hartley North Leeds
Agent replied · 24 October 2024
Thank you for your wonderful review! We appreciate your kind words and are thrilled that you are now settled in your new home. Thank you for choosing Dacres!
★★★★★ 5/5
GoogleRating only, no written review.
Chris · 22 August 2024 · Dacre Son and Hartley Shipley
Agent replied · 24 August 2024
Thank you very much for your 5 star review. It means a lot.
★★★★★ 5/5
GoogleHad dealings with Kelly at Dacres and she was excellent very friendly and made understanding process alot easier.
Christine · 22 August 2024 · Dacre Son and Hartley Shipley
Agent replied · 24 August 2024
Thank you for this lovely 5 star review. We are really pleased you were happy with the service received.
★★★★★ 5/5
GoogleGreat service from Jonathan and the team. Kept me updated every step of the way and arranged viewings at short notice. A pleasure to deal with and would definitely recommend/use again.
Milockyer · 22 August 2024 · Dacre Son and Hartley Shipley
Agent replied · 24 August 2024
That's lovely to hear, thank you very much. We wish you all the best and look forward to being able to help again.
★★★★★ 5/5
GoogleThese guys were brilliant especially Kelly at Baildon. This is how communication should be from the agents, concise, quick and sharing of frustrations! Will be using Dacres again. Thanks.
Garry · 22 August 2024 · Dacre Son and Hartley Shipley
Agent replied · 24 October 2024
Thank you for your great feedback! We're thrilled to hear that Kelly and the team in Baildon provided such effective communication. Your positive experience is exactly what we strive for. We look forward to assisting you again in the future. Thanks for choosing Dacres!
★★★★★ 5/5
GoogleFirstly I would like to start off by saying the service I have received from Dacre, Son And Hartley has been excellent! I can not fault them! Im a professional landlord with over 25 years of buying and selling properties. However, I ventured on a journey to buy my own home in Guiseley. I have experienced working with another estate agent based in the Guiseley area. Unfortunately, my experience with them was a bad one. I now recognise why estate agents have such a bad reputation! However, working with DSH was a joy, especially with Izzy. She is a credit to DSH. My house purchase was 8 months. It was complicated with many houses/people/solicitors in the chain. But Izzy supported me with every step. Her communication, her knowledge, her unbiased opinion was amazing. She didn’t push me at all. It was a calm experience working with Izzy. She was almost like a friend. Whenever I needed anything, she would help. Whenever I contacted her, she would be there or return my call. A great service. I highly recommend DSH. If I were to sell my house, without any doubt, I would be selling it through Izzy at DSH
Ahsan · 21 August 2024 · Dacre Son and Hartley Guiseley
Agent replied · 26 August 2024
Thank you for your excellent review! We're delighted to hear that your experience with Dacre, Son & Hartley, especially with Izzy, was so positive. It's great to know that Izzy's communication, knowledge, and support made your home-buying process smooth and enjoyable. We appreciate your high recommendation and look forward to assisting you in the future. Thank you for choosing us!
★★★★★ 5/5
GoogleThese guys were brilliant especially Kelly at Baildon. This is how communication should be from the agents, concise, quick and sharing of frustrations! Will be using Dacres again. Thanks.
Garry · 16 August 2024 · Dacre Son and Hartley Baildon (8 Westgate)
Agent replied · 22 October 2024
Thank you for your great feedback! We're thrilled to hear that Kelly and the team in Baildon provided such effective communication. Your positive experience is exactly what we strive for. We look forward to assisting you again in the future. Thanks for choosing Dacres!
★★★★★ 5/5
GoogleKept you informed every step of the way
Christine · 12 August 2024 · Dacre Son & Hartley Wetherby
Agent replied · 8 November 2024
Thank you very much for your kind review. It's much appreciated. Best wishes from the Dacres Wetherby team.
★★★★★ 5/5
GoogleI recently had the pleasure of purchasing a home through Dacre, Son & Hartley Estate Agents and I couldn't be more satisfied with the experience. From start to finish, they have displayed exceptional professionalism, dedication, expertise and always being polite and smiling. They were always available to answer my questions and ensured that every step of the process was smooth and stress-free. Their attention to detail and commitment to finding the perfect home for me truly set them apart. I highly recommend them to anyone in need of a reliable and top-notch estate agent. Five stars!
Agnieszka · 12 August 2024 · Dacre Son & Hartley Knaresborough
Agent replied · 22 October 2024
Thank you so much for your kind words! We're thrilled to hear that your experience with Dacre, Son & Hartley Knaresborough was so positive. We truly appreciate your recommendation and the five-star rating. Enjoy your new home and please don't hesitate to get in touch if you need us again in the future!
★★★★★ 5/5
GoogleKept you informed every step of the way
Christine · 7 August 2024 · Dacre Son and Hartley Wetherby
Agent replied · 29 August 2024
Thank you very much for your kind review. It's much appreciated. Best wishes from the Dacres Wetherby team.
★★★★★ 5/5
GoogleGreat service from a friendly and enthusiastic team. Excellent communication and a pleasure to deal with the entire team
Cathy · 2 August 2024 · Dacre Son and Hartley Skipton (32 Sheep Street)
Agent replied · 9 November 2024
Thank you so much for your kind words! We are thrilled to hear that you had a great experience. It was a pleasure working with you and should you need any assistance in the future, please don't hesitate to get in touch.
★★★★★ 5/5
GoogleThanks to Emma Helen and Amie we've moved to our new home! The team were very supportive from the outset, produced great pictures of our house and gave immediate feedback on every viewing and continued excellent service to completion.
Thank you all.
Barbara · 2 August 2024 · Dacre Son and Hartley Otley
Agent replied · 24 August 2024
Thank you for your wonderful review! We appreciate your kind words and are thrilled that you are now settled in your new home. Thank you for choosing Dacres!
★★★★★ 5/5
TrustpilotGreat response to my concern.
I recently put a review on here regarding a staff member Anita.
I wish to now add that this lady has has acted beyond and above expectations.
She came to our new address and apologised for the day I spoke with her.
She was so kind and brought us a moving in bottle of Prosecco.
Everyone has off days and I think that's what happened as she was so polite and pleasant today.
If this is the service you receive I would definitely recommend this company.
Thanks again,
Dave
Dave · 1 August 2024 · Dacre Son and Hartley Baildon (8 Westgate)
Agent replied · 23 August 2024
Thank you for taking the time to update your review. Anita truly embodies our commitment to excellent customer service, and we are glad she made such a positive difference for you. We wish you all the best in your new home.
★★★★★ 5/5
TrustpilotGreat response to my concern.
I recently put a review on here regarding a staff member Anita.
Dave · 1 August 2024 · Dacre Son and Hartley Baildon (8 Westgate)
Agent replied · 24 December 2025
Thank you for taking the time to update your review. Anita truly embodies our commitment to excellent customer service, and we are glad she made such a positive difference for you. We wish you all the best in your new home.
★★★★★ 5/5
GoogleGreat service from a friendly and enthusiastic team. Excellent communication and a pleasure to deal with the entire team
Cathy · 29 July 2024 · Dacre Son and Hartley Skipton (32 Sheep Street)
Agent replied · 26 August 2024
Thank you so much for your kind words! We are thrilled to hear that you had a great experience. It was a pleasure working with you and should you need any assistance in the future, please don't hesitate to get in touch.
★★★★★ 5/5
GoogleAs first time buyers and really having no idea how the whole process works, Amber went above and beyond to make the process smooth and stress-free. She always made time to chat or help us whenever, and constantly sped up the process by chasing outstanding bits. On top of being incredible at what she does, she is genuinely a lovely person! Thanks so much Amber for helping us into our first home.
Luke · 29 July 2024 · Dacre Son and Hartley York
Agent replied · 24 August 2024
Thank you for your amazing review! We're thrilled to hear that Amber was able to make your first home-buying experience smooth and stress-free. Congratulations on your first home, and thank you for choosing us!
★★★★★ 5/5
GoogleHighly recommend, kelly always kept us in the loop and was really helpful!
Joe · 28 July 2024 · Dacre Son and Hartley Baildon (8 Westgate)
Agent replied · 27 August 2024
Thank you for your 5 star review. We're delighted that you were happy with our service and if you need our help again, please don't hesitate to get in touch.
★★★★★ 1/5
TrustpilotCustomer service appaling
I recently purchased a property from this company through their Knaresborough branch.On the day of completion I was advised by my solicitor after the monies had all been transferred to contact them regarding the release of the keys.I did so and spoke to the rudest person I have come across for a long time called Anita.She was most unhelpful and could not wait to put the phone down on me.I had to stop her several time from disconnecting the call in order to find out when the keys would be available.This is not what you expect on the day of moving which is stressful enough.Customer service training definitely needed
Dave · 27 July 2024 · Dacre Son and Hartley Ripon (10 Queen Street)
Agent replied · 23 August 2024
Thank you for taking the time to write your review. We’re surprised and saddened to hear you didn’t feel you received good customer service. We do work hard for our customers and always strive to offer exceptional service, which can be seen from our numerous five-star Google reviews for our Knaresborough office. We’d like to offer our apologies for your experience on this occasion and would love the opportunity to work with you again in the future.
★★★★★ 5/5
GoogleRating only, no written review.
Chris · 26 July 2024 · Dacre Son and Hartley Baildon (8 Westgate)
Agent replied · 23 August 2024
Thank you very much for your 5 star review. It means a lot.
★★★★★ 5/5
GoogleHighly recommend, kelly always kept us in the loop and was really helpful!
Joe · 25 July 2024 · Dacre Son and Hartley Shipley
Agent replied · 24 August 2024
Thank you for your 5 star review. We're delighted that you were happy with our service and if you need our help again, please don't hesitate to get in touch.
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