Trusted Agent profile · West Yorkshire and North Yorkshire

Dacre Son and Hartley reviews in Baildon, Shipley, Bingley and 15 more

4.6

★★★★★ Excellent

682 reviews across 20 offices and 2 platforms

www.dacres.co.uk

Dacre Son and Hartley has 20 offices, in Baildon, Shipley, Bingley, Settle, Knaresborough, Guiseley, Harrogate (two offices), Keighley, Otley, Ilkley (two offices), Skipton, Burley In Wharfedale, Ripon, Wetherby, Pateley Bridge, Leeds, Bramhope and Boroughbridge (West Yorkshire and North Yorkshire). Together they have 682 reviews on two platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

659

Reviews on Google

All 20 offices

Facebook logo

3.3 / 5

23

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Our offices

Dacre Son and Hartley's 20 offices, most reviewed first. Each has its own page.

Latest reviews from every Dacre Son and Hartley office

Newest first, from every platform, with the office each review is about. First names only.

4/5

Google

Rating only, no written review.

Rebekah · 20 March 2020 · Dacre Son and Hartley Skipton

Agent replied · 30 September 2023

Thank you for taking the time to leave a five star review! Best wishes Dacres Skipton

5/5

Google

Rating only, no written review.

Richard · 20 March 2020 · Dacre Son and Hartley Keighley

Agent replied

Thank you for this five star review!

5/5

Google

Fantastic service. Professional, efficient, friendly and stress free. Aleysha looked after us and provided great customer service. Dee and Rachel were also very happy to help us. The office environment is calm and private. Would highly recommend. 👍 …

Jill · 20 March 2020 · Dacre Son and Hartley Keighley

Agent replied · 24 June 2023

We're so pleased to hear that everything went so well and that you would recommend us.

5/5

Google

They sold us our house cause they showed it to us with out request.

Armisis · 28 January 2020 · Dacre Son and Hartley Knaresborough

Agent replied

Thank you for this lovely five star review!

3/5

Google

Tend to throw the blame on others when the job isnt done

AA · 25 January 2020 · Dacre Son and Hartley Bingley

Agent replied

We are sorry to hear this. Please contact us directly, we'd be happy to discuss this further.

5/5

Google

Rating only, no written review.

Gerard · 26 December 2019 · Dacre Son and Hartley Settle

Agent replied

Thank you for the five star review.

4/5

Google

Rating only, no written review.

Michael · 26 November 2019 · Dacre Son and Hartley Settle

Agent replied

Thank you for the positive review for our Dacres Settle office.

4/5

Google

Rating only, no written review.

Becka · 26 November 2019 · Dacre Son and Hartley Skipton

Agent replied

Thank you for taking the time to leave a five star review! Best wishes Dacres Skipton

4/5

Google

Rating only, no written review.

Bethany · 29 October 2019 · Dacre Son and Hartley Settle

Agent replied · 28 October 2023

Thank you for leaving a positive review for our team!

1/5

Google

I would never trust anything this bunch of liars say! I put an offer in on a house which was rejected a few hours later, it was a good offer and as high as I could go so I walked away, three weeks later I was talking to the son of the seller who said his dad hadn't received a single offer yet, I spoke with the seller myself whom confirmed that the agents had never put my offer forwards and that he would have excepted it!, by this time I found another house and had started the proceedings, its obvious that the agent was just trying to run up the price so she could make more commission, that's down right crooked!!!

Bill · 23 October 2019 · Dacre Son and Hartley Keighley

4/5

Google

Professional approach, polite and competent Knowledgable about local properties Easy to deal with, good recommendations for solicitors/ house clearances Listened to our views and concerns

David · 11 October 2019 · Dacre Son and Hartley Bingley

Agent replied

Thank you for taking the time to leave a review for our team at Dacres Baildon. We are pleased that you were happy with our services!

4/5

Google

Professional approach, polite and competent Knowledgable about local properties Easy to deal with, good recommendations for solicitors/ house clearances Listened to our views and concerns

David · 1 October 2019 · Dacre Son and Hartley Baildon

Agent replied

Thank you for taking the time to leave a review for our team at Dacres Baildon. We are pleased that you were happy with our services!

5/5

Google

Rating only, no written review.

Dean · 11 September 2019 · Dacre Son and Hartley Bingley

Agent replied

Thank you for the five star review.

5/5

Google

Rating only, no written review.

Dean · 5 September 2019 · Dacre Son and Hartley Baildon

Agent replied

Thank you for the five star review.

1/5

Google

Dreadful, stressful experience. Tenant referenced through Homelet. Pointless referencing as they accept word of tenant that everything they put down on form is accurate. Anybody could rent a million pound house through Dacres and lie about their details as nothing is checked by Homelet. Use at your peril!

Loretta · 1 September 2019 · Dacre Son and Hartley Guiseley

Agent replied

We are very disappointed to hear your feedback whilst letting your property with us. We pride ourselves on delivering the highest service to our customers and we are confident in the service that Homelet provides. As you know the letting of your property was on a let only agreement with Dacres and the checks were done some time ago with problems arising after the initial tenancy period. Your tenant passed these necessary reference checks. As soon as we were made aware of your concerns regarding the tenant, we raised your complaint with Homelet who investigated and found no issues with the checks they had processed. Our Head of Residential Lettings and Property Management has been in regular contact with yourself and has twice arranged to meet with you to discuss your concerns. If you wish to meet and discuss this in person please do not hesitate to contact us

5/5

Google

What a Fantastic team at Dacres Harrogate, very professional yet friendly, throughout the process of selling my house I have been kept up to date on all aspects of the sale, Georgie Williams handled our sale and always kept us updated, she was a huge help and always available to answer any queries. Great team, great experience, cant recommend them enough! Thank you Georgie and all the team at Dacres Harrogate.

Jennifer · 22 August 2019 · Dacre Son and Hartley Harrogate (17 Albert Street)

Agent replied · 30 July 2023

We really appreciate our customers taking the time to leave reviews for the team. We are so pleased your sale went to well.

5/5

Google

Major problems with my solicitors, whose inefficiency turned a straightforward conveyancing deal into a major production, caused numerous unnecessary delays in my house purchase. Frequent calls to my solicitors often went unanswered and if it hadn't to been for the dedicated staff at the Skipton branch of Dacre, Son and Hartley, I am not all sure that the purchase would gone through yet! I have nothing but praise for the way they dealt with a difficult situation. A situation not of their own making! Lesley A. Terry

The · 22 August 2019 · Dacre Son and Hartley Skipton

Agent replied

We really appreciate you leaving this brilliant review for our team at Dacres Skipton. Thank you!

5/5

Google

Couldn't have wished for a more helpful and smooth journey when looking for our new home. Aleysha has been fantastic start to finish providing me with any information i needed, going out of her way to help me get things sorted and overall making it an enjoyable experience rather than the usual stress that comes along with a move. Would recommend Dacres to anyone.

Rebecca · 22 August 2019 · Dacre Son and Hartley Skipton

Agent replied

We are delighted to see this five star review for our team. Thank you for taking the time to let us know.

1/5

Facebook

I would never recommend this Company to let a property out. Emma Kerrywood Head of Lettings washes her hands of landlords with crooks which have gained access to landlords homes due to the poor referencing undertaken by Homelet, the company Dacre Son & Hartley use to reference tenants. Use at your peril.

Loretta · 2 August 2019 · Dacre Son and Hartley Bingley

Agent replied

We are very disappointed to hear your feedback whilst letting your property with us. We pride ourselves on delivering the highest service to our customers and we are confident in the service that Homelet provides. As you know the letting of your property was on a let only agreement with Dacres and the checks were done some time ago with problems arising after the initial tenancy period. Your tenant passed these necessary reference checks. As soon as we were made aware of your concerns regarding the tenant, we raised your complaint with Homelet who investigated and found no issues with the checks they had processed. Our Head of Residential Lettings and Property Management has been in regular contact with yourself and has twice arranged to meet with you to discuss your concerns. If you wish to meet and discuss this in person please do not hesitate to contact us.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Dacre Son and Hartley

How many reviews does Dacre Son and Hartley have?

Dacre Son and Hartley has 682 reviews across its 20 offices, rated 4.6 out of 5 overall: 659 on Google, 23 on Facebook. Company-wide Facebook reviews for Dacre Son and Hartley are counted once, not once per office.

Which Dacre Son and Hartley office has the most reviews?

Baildon has the most, with 110 reviews rated 4.7 out of 5, followed by Shipley with 110.

Where are the Dacre Son and Hartley offices?

The 20 Dacre Son and Hartley offices, by town:

  • Baildon: 8 Westgate, Baildon, West Yorkshire, BD17 5EJ
  • Bingley: 93 Main Street, Bingley, West Yorkshire, BD16 2JA
  • Boroughbridge: 5 Foundary Yard New Row, Boroughbridge, North Yorkshire, YO51 9AX
  • Bramhope: 11 Eastgate, Bramhope, West Yorkshire, LS16 9AT
  • Burley In Wharfedale: The Estate Office Station Road, Burley In Wharfedale, West Yorkshire, LS29 7NS
  • Guiseley: 32 Otley Road, Guiseley, West Yorkshire, LS20 8AH
  • Harrogate (17 Albert Street): 17 Albert Street, Harrogate, North Yorkshire, HG1 1JX
  • Harrogate (17 Albert Street): 17 Albert Street, Harrogate, North Yorkshire, HG1 1JT
  • Ilkley (1-5 The Grove): 1-5 The Grove, Ilkley, West Yorkshire, LS29 0AA
  • Ilkley (1-5 The Grove): 1-5 The Grove, Ilkley, West Yorkshire, LS29 9HS
  • Keighley: 75 North Street, Keighley, West Yorkshire, BD21 3RZ
  • Knaresborough: The Manor House 97 High Street, Knaresborough, North Yorkshire, HG5 0HL
  • Leeds: 273 Otley Road West Park, Leeds, West Yorkshire, LS16 5LN
  • Otley: The Estate Office Station Road, Otley, West Yorkshire, LS21 3DR
  • Pateley Bridge: 13 High Street, Pateley Bridge, North Yorkshire, HG3 5EP
  • Ripon: 10 Queen Street, Ripon, North Yorkshire, HG4 1AD
  • Settle: High Street, Settle, North Yorkshire, BD24 9EX
  • Shipley: 77 Bingley Road, Shipley, West Yorkshire, BD18 4SB
  • Skipton: 32 Sheep Street, Skipton, North Yorkshire, BD23 1HX
  • Wetherby: 28 Market Place, Wetherby, West Yorkshire, LS22 6NE
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