5/5
Louis went above and beyond! He helped even after completion of the contract. Very helpful, thank you!

Trusted Agent profile · West Yorkshire and North Yorkshire
★★★★★
1,277 reviews across 37 offices and 4 platforms
Dacre Son and Hartley has 37 offices, in Baildon (two offices), Bingley, Shipley, Settle (two offices), Knaresborough (two offices), Leeds (six offices), Bradford (four offices), Guiseley, Ripon (three offices), Skipton (two offices), Harrogate (two offices), Keighley, Otley, Ilkley (two offices), Pateley Bridge (two offices), Burley In Wharfedale, York, Wetherby, Bramhope and Boroughbridge (West Yorkshire and North Yorkshire). Together they have 1,277 reviews on four platforms, rated 4.6 out of 5 overall.
1,220
Reviews on Google
All 37 offices
23
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 37 offices
30
Reviews on Trustpilot
Business-wide
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Dacre Son and Hartley's 37 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Louis went above and beyond! He helped even after completion of the contract. Very helpful, thank you!
5/5
Izzy and the team have been fantastic through the whole process, constant updates and extremely friendly. Thank you so much
Thank you so much for your great 5 star review. We are really happy you were satisfied with the service from the team in Guiseley.
5/5
I’d like to say a big thank you to all the staff at the Guiseley office who did a fantastic job of selling our property, especially Izzy who went the extra mile, the team never failed to keep us up to date with everything that we needed to know, always returned our phone calls, never missed a beat, Thank you
5/5
Highly recommended. Right from the outset, very professional. Helped me get a very efficient solicitor and worked hard to ensure my sale and purchase went smoothly.
Thank you so much for your great review. We are pleased your sale and purchase went as smoothly as possible. Happy new home, from all of us in the Guiseley office.
5/5
It’s been a fantastic experience buying from Dacre Son & Hartley. Louis was always on hand to provide update and chase other agents and solictors from the chain.
Thank you so much for your great review for Louis in our Guiseley branch. We are super pleased you had a great experience buying through us. Hope you will be happy in your new home.
5/5
Dacre have been great in the process of finding us our new house. They have kept us up to date throughout and given support and guidance when needed. Thoroughly recommend.
Thank you very much for your 5 star review. Happy new home!
5/5
Dacres Have been excellent throughout a very long 6-month completion period (buyers' choice), They have been friendly and helpful at every turn, from accompanying viewings to regular checking everything was on track and keeping me informed. In particular, thanks to Izzy and Louis.
We are really pleased to receive your 5 star review. The team in Guiseley are always happy to receive such great comments.
5/5
Highly recommend DSH especially Izzy and Lois . They went over and above , helping me with my sale , keeping me advised and making phone calls on my behalf. Very professional and courteous. If I ever need an estate agent again I would not hesitate
Thank you so much for your 5 star review and recommendation for the Guiseley office. We are very pleased you were happy with the service received.
5/5
We have had a lovely experience selling our home with Dacres Guiseley. They have been professional from start to finish and have really done what they can to help sell our home. Izzy in particular has been brilliant- always on hand for queries, help and advice! Thank you Dacres!
Thank you so much for your lovely review for our team in Guiseley. We are really pleased you were satisfied with the service received.
5/5
The team at Dacres Guiseley did a very professional job, particularly Izzy and Louis. They updated us every week and kept good contact between both Solicitors. Communication was excellent throughout and we would use and highly recommend them again. Overall a 5 star service.
Thank you so much for your recommendation. We really appreciate your 5 star review!
5/5
Louis showed us a property on the 26th of March 2024. He was brilliant: very prepared about the property, personable and friendly yet professional. We were positively impressed and would definitely deal with him again.
Hi Chiara, thank you so much for your great review for Louis at the Guiseley branch. We would love to help you again in the future, should you ever need it.
5/5
While we had a few hiccups at the start of the selling process, they were quickly resolved and once the property had sold, Izzy and Louis in particular were brilliant. They kept in touch every week, answered any questions we had and were always available to help with anything. Thank you for making the process smooth and for being so friendly and helpful.
Thank you so much for your kind review for Izzy and Louis in our Guiseley office. We are so pleased you were satisfied with the service received and glad everything worked out well. Don't hesitate to contact us in the future should you need anything more.
5/5
Would definitely recommend dacers. I’m so happy with how the sale of my house went. and also buying my previous house. All the team are fantastic, Professional and Efficient. Kelly really does stand out. She does go the extra mile for needy people like myself, would definitely use these guys again. thanks to all the team. leanne & rik x
Thank you so much for your kind words! We're thrilled to hear about your positive experiences with both selling and buying a home. We really appreciate your recommendation and we're here for you if you need us again in the future!
1/5
Having just traveled for over an hour and a half to view a property to find the information totally inaccurate. No dishwasher as advertised ,or room to put one , no en-suite shower as advertised , not a gas hob as advertised. The property advertised as a block of 6 residential Park Homes but there was at least 12 and other holiday homes nearby. The gentleman that showed us around was pleasant enough but embarrassed when these points were raised and not very knowledgeable when we asked questions about the property. This was a complete waste of time viewing the property and very unprofessional service from the Company.
5/5
The entire sales process, from its commencement to its conclusion, was indeed exemplary. The entire staff at the Settle branch displayed remarkable knowledge, courtesy, and conscientiousness by providing regular updates. The transition was conducted with thorough smoothness, and for that, I express my gratitude.
Thank you for your kind words and for taking the time to share your experience. We’re delighted to hear that everything went well and you were fully supported by our incredible team. If you ever need our help in the future or have any questions, please don’t hesitate to get in touch.
5/5
I can't praise the team at Dacre, Son & Hartley (Settle) highly enough. They were open, human and honest. Throughout the inevitably worrying time of selling your home, they are sympathetic and understanding. Highly organised and very efficient, they always called me back and were able to co-ordinate a complex chain, taking time to ensure that communication with all parties was good. Where chasing was needed they were able to keep the momentum needed. I think a special mention should go to Tom who really went out of his way to make sure that everything ran smoothly and always kept us up to date. If you are selling your house in this area - commission them, you won't regret it.
Thank you so much for your fantastic review! We’re delighted to hear that our team, and especially Tom, provided the support and efficiency you needed during your home sale. Your recommendation means a lot to us. If you ever need assistance in the future, we’re here to help!
5/5
My partner and I have just had the absolute pleasure of being looked after by Amber, for our very first house purchase. Following a rather heartbreaking experience after the first property we attempted to purchase fell through, we were very apprehensive on starting the entire process again. However, from the word go, Amber was attentive, supportive and extremely kind. Our first viewing of the property was a lovely experience, and Amber introduced us to the previous owners in a way that put everyone at ease immediately. She was extremely thorough with her tour, and no question was a silly one. We didn’t feel rushed and even had time to sit with the previous owner, which made the experience much more personal and feel a lot less formal and transactional. She had our back from the start, asking the hard questions, making the difficult calls, and doing what she could to secure us our dream first home. Whether we wished to view the property, ask something of the owners, communicate with other solicitors (the list is endless), Amber was there and got on the phone immediately. There was even a point where our move in date had to be pushed back due to the lack of removals companies for the sellers, and Amber was ringing every removal company in existence to try and keep the original date for us. Things like this happen and she could have easily taken the easy road and explained there was nothing she could do, but the fact she tried everything was fantastic. We will always be thankful to Amber for making the entire experience as pain free and as easy as possible. We were supported throughout and there was nothing that Amber wouldn’t attempt to solve or help us with. Even since we’ve moved in, we’ve felt comfortable enough to ring her up with things that are possibly a little silly to ask, but have still received the same amount of support as we did when we were right at the beginning of the process. Thank you Amber, you’re a star! Ollie and Lu.
Thank you so much for your wonderful review! We are absolutely thrilled to hear about your positive experience with Amber. It’s wonderful to know that she was able to turn what started as a challenging journey into a memorable and enjoyable one. We wish you and your partner lots of happiness in your new home!
5/5
It was an absolute pleasure dealing with Dacres. The service and communication from both Louis and Izzy was faultless. I would really recommend this company. Thanks guys!
Thank you for your kind words! We're thrilled to hear that you had a great experience with Louis and Izzy and thank you for your recommendation - it means a lot to us!
5/5
Dacres were brilliant in helping us purchase and sell our house - their process for selling a new property was seamless and they communicated with us at every step of the journey. Thank you very much to Louis and Izzy for all your hard work!
Thank you for your fantastic feedback! It’s been a pleasure assisting you, and we’re grateful for your kind words. If you ever need anything else, we’re here to help!
5/5
The estate agents, particularly Louis, were fantastic throughout the whole process. They kept me up to date, always answered any questions quickly and were lovely and professional the whole time. It wouldn't have progressed as well as it did without their help and work pushing things along. Much appreciated, would definitely recommend them.
Thank you so much for your kind words! Your recommendation means a lot to our team. If you need any help in the future, please don’t hesitate to get in touch.
5/5
Absolutely fantastic Estate Agents. We dealt with Izzy at Dacres, Guiseley for the purchase of our new home. We had a very difficult chain but Izzy and Louis were extremely proactive in moving the chain along at every point. The communication was outstanding and I felt informed throughout the whole process. They communicated very well with our Solicitors too. Thank you so much Izzy and Louis for your help with everything!
Thank you so much for your wonderful review! We're thrilled to hear that Izzy and Louis were able to help make your home buying process smoother. Your kind words are greatly appreciated. We're here if you ever need us again and we wish you lots of happiness in your new home!
5/5
Thankyou Clare at Dacres ,Bramhope for looking after us you did a brilliant job.
Thank you so much for your kind words! We're thrilled to hear that Clare did a brilliant job in looking after you. Your satisfaction is our top priority, and we'll be sure to pass along your appreciation to Clare. If you need any further assistance, we'll be happy to help!
5/5
It was an absolute pleasure dealing with Dacres. The service and communication from both Louis and Izzy was faultless. I would really recommend this company. Thanks guys!
Thank you for your kind words! We're thrilled to hear that you had a great experience with Louis and Izzy and thank you for your recommendation - it means a lot to us!
5/5
Absolutely fantastic Estate Agents. We dealt with Izzy at Dacres, Guiseley for the purchase of our new home. We had a very difficult chain but Izzy and Louis were extremely proactive in moving the chain along at every point. The communication was outstanding and I felt informed throughout the whole process. They communicated very well with our Solicitors too. Thank you so much Izzy and Louis for your help with everything!
Thank you so much for your wonderful review! We're thrilled to hear that Izzy and Louis were able to help make your home buying process smoother. Your kind words are greatly appreciated. We're here if you ever need us again and we wish you lots of happiness in your new home!
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Baildon (8 Westgate) has the most, with 117 reviews rated 4.5 out of 5, followed by Baildon (8 Westgate) with 113.
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