Trusted Agent profile · West Yorkshire and North Yorkshire
★★★★★
682 reviews across 20 offices and 2 platforms
Dacre Son and Hartley has 20 offices, in Baildon, Shipley, Bingley, Settle, Knaresborough, Guiseley, Harrogate (two offices), Keighley, Otley, Ilkley (two offices), Skipton, Burley In Wharfedale, Ripon, Wetherby, Pateley Bridge, Leeds, Bramhope and Boroughbridge (West Yorkshire and North Yorkshire). Together they have 682 reviews on two platforms, rated 4.6 out of 5 overall.
659
Reviews on Google
All 20 offices
23
Reviews on Facebook
Business-wide
Dacre Son and Hartley's 20 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWhat a Fantastic team at Dacres Harrogate, very professional yet friendly, throughout the process of selling my house I have been kept up to date on all aspects of the sale, Georgie Williams handled our sale and always kept us updated, she was a huge help and always available to answer any queries. Great team, great experience, cant recommend them enough! Thank you Georgie and all the team at Dacres Harrogate.
5/5
GoogleHQ of D Son and H. Excellent service.
We really appreciate the five star review you have left for our team at Dacres Ilkley.
5/5
GoogleAgents always willing to help you in what ever way they can regarding your search for a property to buy or rent
Thank you for taking the time to share your positive feedback of your experience with our Ripon office. We really appreciate it. The Dacres team
5/5
GoogleWe are delighted with the service from the Skipton branch. Communication has been excellent, and with a very personalised approach. Couldn't recommend more highly.
Thank you for this five star review.
1/5
GoogleFrom a landlord point of view shocking service, the sales agents at Skipton office ignore numerous emails and don't return calls.
Thank you for your feedback. We are disappointed to hear that you did not have a positive experience when dealing with us. We understand you have been in communication with one of our Area Directors and the issue has now been resolved however, please do not hesitate to contact us if you need any further assistance. The Dacres team
5/5
GoogleJulia was very enthusiastic and positive about selling our property and made sure the process happened as quickly as possible. Thank you.
Thank you for taking the time to leave this five star review.
5/5
GoogleExcellent service. Julia really understood what we wanted to achieve and worked very closely with us to ensure all our plans worked out. Delighted with the communication throughout, delighted with the result!
Thank you for this five star review!
5/5
GoogleAbsolutely amazing service. Every single person I spoke to was polite and helpful. Special mention to aleysha though, what a lovely, caring, helpful young lady that went above and beyond to help us rent the perfect house! Thanks all!
Thank you for the wonderful five star review!
5/5
GoogleVery professional, took care of everything for me.
That's wonderful to hear, thank you for this lovely review.
5/5
GoogleA great company and great customer service from aleysha! I would highly recommend!
Thank you for taking the time to leave this five star review for our team in Keighley.
5/5
GoogleGood service
We are delighted to hear you were happy with the service you received. Thank you for the lovely review.
5/5
GoogleFive star personal service, accurate valuations. Mark and his team deserve this full five star review for all their efforts and hard work in selling my property.
Thank you for leaving this five star review for our Baildon office.
5/5
FacebookQuick and relevant service, good at keeping us upto date with progress of selling our house. Would recommend
5/5
GoogleGreat customer service, nothing was too much trouble and they were always on hand with help and good advice when it was required. They also sold my house for £6,000 more than another local agent told me it was worth!
5/5
GoogleRating only, no written review.
We are delighted you left us a five star review, thank you for taking the time.
5/5
GoogleI had such a fantastic, efficient and professional service from the team at Dacre, Son & Hartley Skipton. They made the moving experience an enjoyable and personal one, and I really felt as though each of the team members I talked too was pleased and excited for me and my move. A very special thank you to Aleysha though, who processed everything so quickly, and who was so accessible and approachable, even when it came to the small things (questions about the colour of the blinds). Thank you for making this move easy, straightforward and exciting!!
We are delighted to receive this feedback. Thank for you for this five star review.
5/5
GoogleI have sold my home twice with Dacres in Knaresborough. Nick, Gail and the team had a considered and professional approach and I would recommend the firm to family and friends.
We are delighted that our team in Knaresborough we able to support your during the sale of your property. Thank you for the five star review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
2/5
GoogleVery poor communication. Made offer at asking price yet Dacres didn't keep vendors informed and I had to intervene personally to stop others viewing and buying. My purchase has been delayed since end of October because new build ( being sold by Dacres ) is not fit for signing off. Have yet to get a completion date.. Not a word from Dacres since mid December! Am only glad they are not dealing with my sale!
Thank you for taking the time to leave this review and for your feedback and we are sorry if you feel that you haven’t had the service expected. The sale you refer to was being dealt with through another office. We can see you made an offer for the property to the Ilkley Office on the 4th Sept and this was passed to the correct office immediately. For some reason it took until the 18th of Sept for you to confirm proof of funding and you will appreciate that we have to protect our clients position and cannot mark a property as ‘under offer’ until we are reasonably certain that a proposed buyer can proceed. Whilst we recognise and value your custom we are duty bound to act in our client’s best interests. With regard to our client’s onward purchase, this was within a major mill redevelopment and unfortunately the complexity of the scheme and nature of the build programme is such that completion of the scheme has been difficult to pin down. This is beyond our control and we have passed on as soon as possible the limited updates we have received.
5/5
GoogleWe have been very impressed with Dacre, Son and Hartley. Elliot and Ben at the Ripon office were very helpful and provided a great service to us and kept us informed of new properties amd were always willing and able to take us to view the properties we were interested in. Thank you.
Thank you for a lovely five star review for our Ripon team.
1/5
GooglePoor customer service from the agent who came to see us, and no contact after viewing our property until a courtesy call came from someone else at the office (in the meantime we had both listed and agreed a sale on the property)
Thank you for taking the time to review our service. We are sorry that you have reviewed us as you have and that you felt our representative didn’t perform to the expected level. We acknowledge and appreciate the feedback from your experience but would like to emphasise that of the 22 reviews on AllAgents.co.uk 20 of those reviews award a response of 4 or more stars out of a possible five (17 or the reviews are 5/5), and as a firm we are rated on that site as the top firm in Keighley as of 16.1.18. We hope we can help you in the future.
4/5
GoogleRating only, no written review.
Thank you for leaving a positive review for our team.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Dacre Son and Hartley has 682 reviews across its 20 offices, rated 4.6 out of 5 overall: 659 on Google, 23 on Facebook. Company-wide Facebook reviews for Dacre Son and Hartley are counted once, not once per office.
Baildon has the most, with 110 reviews rated 4.7 out of 5, followed by Shipley with 110.
The 20 Dacre Son and Hartley offices, by town:
