5/5
Great service from start to finish - Victoria their Sales Progressor went the extra mile to get our purchase over the line.

Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,261 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,261 reviews on five platforms, rated 4.7 out of 5 overall.
6,440
Reviews on Google
All 18 offices
66
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
385
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Great service from start to finish - Victoria their Sales Progressor went the extra mile to get our purchase over the line.
5/5
A big thank you to Sara from the North Somerset Property Management Team who gave and showed tremendous support, professionalism and courteous response. Also, a very courteous and helpful response from Jess regarding the end of tenancy process.
We are thrilled to read about your experience with Sara & Jess, they're delighted to have been of service and appreciate the Five Stars Pauline, thank you for taking the time to rate our service.
5/5
I would like to thank Tom for his professional and helpful advice in looking for a suitable property in the area. His knowledge and manner were excellent.
Hi Lynn, thank you for your positive google review and feedback, we very much appreciate your comments. The team at CJ Hole Downend.
5/5
I had a really positive experience during the property viewing a few days ago with Ethan Borsten and Max Wotton. They were both friendly, professional, and very supportive throughout the process. … More
5/5
Thank you Louis Ridge . You helped us a lot
5/5
Buying a home can be overwhelming, but helpful and friendly agent Mr. Dan Bingham made us feel easy for whole process.
5/5
We had a meeting at one of the facilities with Max (In Bristol). Thanks for him, it was really helpful for us. Max give full answer for all our questions, help with some information that we can’t understand correctly. He knew all aspects of our situation, and we didn't have to explain everything for a long time. Thanks for his time. Thanks for quick answer for viewing.
5/5
We had a meeting at one of the 1 bedroom apartment
We had a meeting at one of the facilities with Max (in Bristol). Thanks for him, it was really helpful for us. Max give full answer for all our questions, help with some information that we can’t understand correctly. He knew all aspects of our situation, and we didn't have to explain everything for a long time. Thanks for his time. Thanks for quick answer for viewing.
5/5
Louis Ridge-Mullen was great at helping us with viewing, and gave us all the information we needed and more.
4/5
Ethan B. has been super helpful, big thank you to him. The standard of the two properties I saw were pretty low however, including strong damp in one. I would use CJ Hole in future as they’ve made viewings easy and been proactive with me. In general I think estate agent companies should be using their position to advocate for better rental standards without pricing people out.
5/5
Victoria and the team at CJ Hole made my purchase experience a seamless one. Fast with responses really on it with what needed to be done and got the sale over the line before the stamp duty increase at the start of April. Can’t thank them enough.
5/5
Eva and Justin were really helpful and and made the whole experience so much easier! Thank you so much for yoru support!
We're so pleased you were happy with the service whilst selling, it was great working with you!
5/5
Had a viewing with Dan yesterday really helpful and friendly young man.
5/5
Lovely property
We met Louis at the property we were viewing. Louis very polite welcoming and was very proactive we raised some queries in which he answered the questions to the best of his ability and is going to find out answers from the vendors.
5/5
We met Louis at the property very…
We met Louis at the property very pleasant and helpful young man was able to answer all our questions
5/5
Excellent service, we needed our house valued for legal reasons and C J Hole were happy to do it and free of charge!! Emily came to do the valuation and was very thorough and helpful. I would recommend C J Hole to my friends and colleagues without hesitation.
Thanks for your kind review Ian. Much appreciated.
5/5
Tilly was very friendly when showing my friend around the property and made her feel very welcome. I hope she can help progress our application further to find our future home.
Thank you Callum for your review! We appreciate your feedback and the Five Stars, thank you for taking the time to rate our service.
5/5
An honestly incredible estate agency, from the person who valued my house, to their fantastic sales progressing team (Kerry in particular). Would recommend them to anyone!
Dear Laura Thank you so much for your kind words and the 5-star review! We are thrilled to hear about your positive experience with our team at CJ Hole Your kind comments to Kerry and the team have been shared and they're delighted to have been of service. We deeply appreciate your recommendation and look forward to assisting you again in the future.
1/5
We did not have a good experience selling my deceased parents home, the would be buyer was obtaining funds via two different means the sales team did not have a good understanding of this, or the process. Communication was non existent when asking what the delay was, only once another agent was engaged did they respond, and their responses were aggressive. Best find a knowledgeable independent, from my experiences.
5/5
We had a very positive experience with CJ Hole, particularly Louis, he was patient and informative. He managed to show us more than one property in one go. Very professional
5/5
Ethan was so helpful and generous with his time, answering all of our questions and queries.
5/5
Brilliant service from Dan and Ben at Bishopsworth branch! Thank you so much for all your help and continued guidance 🩷 …
5/5
It was good time with Mr. Daniel. He expalined everything about property and location. Thanks for the time
5/5
I went for a viewing on a flat and was very impressed. Dan showed us around and was very friendly and professional.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.