Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,166 reviews across 18 offices and 6 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Bradley Stoke, Hucclecote, Brislington, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Cirencester, Bishopsworth, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,166 reviews on six platforms, rated 4.7 out of 5 overall.
6,329
Reviews on Google
All 18 offices
87
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
49
Reviews on View Agents
All 18 offices
380
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI wish to say a massive thank you to Jodie for working her absolute socks off to negotiate on my dream property. To you it might feel like you were just doing your job, but to me this is something I’ll appreciate every day. It’s not lost on me that I’m incredibly fortunate to get this home. It will be absolutely life changing to me. So thank you very much & I hope your manager realises what an asset you are!
4/5
GoogleJodie was very kind and helpful on the phone as she walked me through the different phases of the offer acceptance process
5/5
GoogleThe CJ Hole team have been fantastic in helping selling our home and helping us find our new house ! Special thanks to Jodie who has been fantastic during this process !
5/5
GoogleHaving moved many times in my life my experience with CJHOLE was extreemly pleasurable, from the visit to value my property to handing over the keys, all members of staff were very proffesional and knoweledgable in thier product, nothing was to much trouble, i found them so proffesional that i would not hesitate to highly recomend all CJHOLE staff, A big thank you to one and all, TCC
5/5
GoogleRating only, no written review.
5/5
GoogleWe bought our first home through CjHole (kingswood branch) they were really good throughout the whole buying process keeping us updated when there was delays and they were brilliant throughout we appreciate it so much as it made our buying process so smooth. Even after sale had finished they always tried to help when we needed help with something regarding the house, thank you again!
5/5
GoogleProfessional approach to property sales resulting in a quick sale of my property. Staff are super helpful and understanding. You have to use these guys to understand how good they are when compared to competitors.
5/5
GoogleThanks to Kerry Ray for her patience and assistance during the sales process.
5/5
GoogleFreya Abbott has been extremely helpful in the house hunting process. She takes her time with explaining everything and gives us ideas of what we might be able to do in the houses. As first time buyers, this should’ve been a stressful process but Freya has been extremely accommodating with all our requests to make it as easy as possible!
5/5
GoogleWe recently sold our home and bought a new one through CJ Hole Kingswood, and I couldn’t be happier with the service we received. The whole team did an amazing job and made what could have been a very stressful process feel simple and straightforward. Their communication was excellent throughout, we were kept informed at every stage, and any questions we had were answered quickly and professionally. Nothing ever seemed too much trouble, and their support from start to finish gave us real confidence during both the sale and purchase. I would highly recommend CJ Hole Kingswood to anyone looking to buy or sell a property. Thank you to everyone at the team for all your hard work!
4/5
GoogleOverall a good experience selling my mums house. Dropped one star because it took 11 months - longer than we’d hoped. However, I can’t fault their service and commitment in marketing the property and supporting viewings. The other big positive was the use of an experienced sales progressor, who was a great help in moving things forward once we got buyers. Would definitely recommend.
5/5
GoogleFreya has been really helpful and good communication.
5/5
GoogleExceptional service from Holly Jenkins. Holly has been outstanding throughout our home-buying journey. She has been professional, proactive, and incredibly responsive, always keeping us informed and explaining each step clearly. Even when dealing with time-sensitive AML and source of funds checks, she ensured we knew exactly what was required and was always available to answer our questions. Her communication, attention to detail, and commitment to keeping our purchase progressing smoothly have given us real confidence during what can be a stressful process. Thank you, Holly, for your dedication, patience, and excellent support. It has been a pleasure working with you, and we wouldn’t hesitate to recommend you to anyone looking for a knowledgeable and reliable estate agent. ⭐⭐⭐⭐⭐ Highly recommended.
5/5
GoogleAll the staff at CJ Hole have been very helpful. I am just at the start of the process, Freya has been great responding quickly to any questions or concerns I may have, being both professional and friendly.
5/5
GoogleGreat viewing this week with Freya who was knowledgeable and helpful. All the staff at CJH at LG helpful. Thank you.
5/5
GoogleFreya has been super helpful and answered all of my requests as and when. I have felt very supported by her!
5/5
GoogleFreya (and Lochlan) have been really helpful and friendly - thanks for the excellent service!
5/5
GoogleMy Husband and I used CJ hole for the sale and onward purchase of our house. We cannot recommend Kerry and the team enough for all the hard work they put in to make a stressful time less painful. We thank you so much for all your hard work! Would 100% recommend this branch to anyone looking to sale/purchase a property!
5/5
GoogleI was let down by my existing agency who messed up a new academic tenancy and at the eleventh hour I went to CJ Hole. They found new tenants within 24 hours of putting the property on the market. The team in Kingswood have been very professional, helpful and efficient. I’m hoping this great start continues with their management team too!
5/5
GoogleWe are currently still looking for our first home and have been dealing with Lachlan from CJ hole and he has been nothing but a joy! We have had several bookings with him and he knows exactly what we are looking for and always answers our questions before we have even asked! He constantly checks in with us and gives us new options to view. Everytime we have a viewing with Lachlan we know we will have a positive and fun viewing. Lachlan gives us a lot of information about the house but also gives us our own time to go and have a look around ourselves and just take everything in , he just makes the viewing experience a laugh and we always leave feeling positive
5/5
GoogleFantastic experience. We had a great experience with Adam when he gave us a valuation, very informative and friendly. The sales team were very professional and we sold very quickly. Kerry was excellent at keeping us updated and ensuring the sale progressed.
5/5
GoogleSusan T at CJ Hole made renting out my property feel surprisingly easy! Friendly, professional, and always one step ahead, she kept everything moving smoothly and took the stress out of the whole process. Her communication was spot on, and no question was ever too much trouble. If you're looking for someone who gets things done with a smile and makes the letting process feel effortless, Susan is the person to call. A real credit to CJ Hole, highly recommended! 😊
5/5
GoogleWe were tenants for a couple of years. Danielle has been great with the end of tenancy work, and the flexibility has been really appreciated The team were always responsive when needed during the tenancy
Thank you for taking the time to leave a review. We are pleased your experience with the team, and Danielle at the end of the tenancy was positive. We hope you have settled into your new home.
5/5
GoogleRented a property through CJ Hole for quite a few years, the team were excellent...the only estate agents I will actually miss liaising with.🤣 A truly lovely bunch 😊 …
Thank you for your kind review. We hope you have settled into your new home well.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
CJ Hole has 7,166 reviews across its 18 offices, rated 4.7 out of 5 overall: 6,329 on Google, 87 on Facebook, 1 on Yell, 49 on View Agents, 380 on Trustpilot, 320 on allAgents.
Southville has the most, with 1,558 reviews rated 4.6 out of 5, followed by Bishopston with 901.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards: CJ Hole, Kingswood won Platinum; CJ Hole, Clifton won Gold; CJ Hole, Bishopston won Gold; CJ Hole, Bristol won Gold; CJ Hole, Henleaze won Gold; CJ Hole, Bristol won Trusted Agent; CJ Hole, Hucclecote won Trusted Agent.
