5/5
I had a great experience touring a property with Minnie - she was very warm and provided really detailed answers to all my questions! Highly recommend.

Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,188 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
379
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
I had a great experience touring a property with Minnie - she was very warm and provided really detailed answers to all my questions! Highly recommend.
5/5
We had an excellent experience from start to finish speaking with Minnie at CJ Hole! First, she was highly responsive by email and willing to answer any queries we had. She also offered us excellent flexibility to view the property remotely which was a complete life-saver. Secondly, while at the viewing, Minnie took great effort to document any issues with the property as we went around and communicated clearly with us what steps would be taken by the agency to correct this. We felt we would be in good hands as tenants-Thanks again Minnie!
5/5
William helped me and my partner with our tenancy agreement and was very quick and efficient, less than a week before we were signed and payed off
5/5
It was lovely to be shown around by agents well versed in the property. Ethan was welcoming and answered all our questions regarding the property as well as what would put us in the best position to be accepted by the landlord. The viewing didn’t feel rushed and we had ample time to test lights, taps etc
5/5
Milly is so friendly and kind. She listen and sort the questions out I asked. It was amazing experience.
1/5
Thoroughly useless estate agent showed us around the property. He clearly knew next to nothing about the house, the owners or why it was for sale. He couldn't answer any questions about the property, promised to get answers and email them but never did, promised to arrange a second viewing but never did... C J Hole might as well have just posted us the keys and we view the place ourselves. Someone else at C J Hole then calls me about 2 weeks later and opens with 'hi, I think you might have viewed a property or properties with us?'. Doesn't even know what I've seen.
5/5
We had a viewing with an estate agent called Minnie, she answered all of our questions with lots of detail and clearly did her research on the property! It was lovely meeting her and would definitely recommend to anyone needed advice on rental properties.
5/5
We had a great viewing with Ethan as our estate agent. He arrived in plenty of time for the viewing, and answered as many of our questions as one could!
4/5
Lorraine was very helpful and communicative throughout the buying process. Any queries we had were answered promptly and she was always keen to keep us in the loop.
Thanks for the review, Betsey! We hope you have many happy years in your new home. CJ Hole Team
5/5
I had good experience with the milly she explained me everything very well about the property today .
5/5
We are really grateful to Karly for all her support and guidance in buying our first home. The team at CJ hole were always very professional and prompt to get back to us making the process so much smoother.
Thanks for the kind words Lily. Karly and the team are delighted to hear such feedback. We all hope you are very happy in your new home.
5/5
Had a really lovely with Tristan. He was able to answer all our questions and made the viewing enjoyable. Would recommend!
5/5
CJ Hole have been so helpful and easy to work with. Tristan was so helpful and accommodating. He answered all questions thoroughly and was very knowledgeable about the properties.
5/5
Cameron was very helpful and knowledgeable. Highly recommend!
5/5
Ethan was an appreciative and attentive guide to the household who helped answer all questions and hypertheicals we had , couldn't ask for better
5/5
I had bestest experience with Cj hole Kingswood. We choice Cj hole because they are trustworthy and genius, Jessica cooper helps us a lot to find our suitable rental house for us. Thank you so much @jessica cooper. In future, we will stay with you like that. Thankyou
Jess really appreciates the Five Stars Ramandeep! Thank you so much for taking the time to rate our service!
5/5
Great experience. Tristan was super nice and knowledgable about the properties we saw. He also recommended others that were in our price range, so really useful
5/5
This conveyancing has been exceptionally long & extremely troublesome & Victoria was always quick to react to react & provide me with much needed support. Very importantly she was a very efficient and effective liaison link between me and my buyer.
5/5
We had 3 viewings with Tristan today and he was great! Really friendly, helpful and knowledgeable.
5/5
My partner and I recently viewed a place with Tristan, who was brilliant! It was real easy to book a viewing and get everything sorted. Some confirmation emails came through to make sure the viewing was still going ahead on the day. Tristan was there early and greeted us at the door and answered any questions we had regarding the property. I’d highly recommend!!
5/5
Shelly was so awesome right from the viewing day to the tenancy agreement stage to receiving our keys to our new home, the process went on smoothly and stress free, the awesome part of this process was that we were able to choose our …
5/5
George at CJ Hole helped with my recent purchase and was honestly fantastic. There were many twists and turns in the purchase and he helped me through them all, calmly and with so much knowledge and insight. I’m now in my home and love it …
Hi Vicky, what a great review! Thank you for taking the time to leave it. George especially likes the name check and it sounds like you were very happy with our service. He appreciates your kind words. CJ Hole Team
5/5
Max Day was super helpful and efficient in coordinating a complicated tenant changeover and renewal for my apartment. He is professional and responsive, and I wouldn’t hesitate to work with him again.
1/5
Well we had sold our house with c j hole and the renter side george was not helpful making a list of excuses of why I couldn't rent a property at time when I clearly could get the money and prove it. Wouldn't sell my house with c j hole again as could have lost sale through his pettiness, ocean are much more professional.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.