Trusted Agent profile · Bristol and Somerset

Verified

CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

4.7

★★★★★ Excellent

7,188 reviews across 18 offices and 5 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,419

Reviews on Google

All 18 offices

Facebook logo

4.2 / 5

62

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

Trustpilot logo

379

Reviews on Trustpilot

All 18 offices

allAgents logo

278

Reviews on allAgents

All 18 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Latest reviews from every CJ Hole office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I had a great experience touring a property with Minnie - she was very warm and provided really detailed answers to all my questions! Highly recommend.

Finley · 25 June 2025 · CJ Hole Brislington

5/5

Google

We had an excellent experience from start to finish speaking with Minnie at CJ Hole! First, she was highly responsive by email and willing to answer any queries we had. She also offered us excellent flexibility to view the property remotely which was a complete life-saver. Secondly, while at the viewing, Minnie took great effort to document any issues with the property as we went around and communicated clearly with us what steps would be taken by the agency to correct this. We felt we would be in good hands as tenants-Thanks again Minnie!

Joel · 25 June 2025 · CJ Hole Brislington

5/5

Google

William helped me and my partner with our tenancy agreement and was very quick and efficient, less than a week before we were signed and payed off

Tyler · 21 June 2025 · CJ Hole Southville

5/5

Google

It was lovely to be shown around by agents well versed in the property. Ethan was welcoming and answered all our questions regarding the property as well as what would put us in the best position to be accepted by the landlord. The viewing didn’t feel rushed and we had ample time to test lights, taps etc

Hermione · 21 June 2025 · CJ Hole Brislington

5/5

Google

Milly is so friendly and kind. She listen and sort the questions out I asked. It was amazing experience.

Liangyu · 21 June 2025 · CJ Hole Brislington

1/5

Google

Thoroughly useless estate agent showed us around the property. He clearly knew next to nothing about the house, the owners or why it was for sale. He couldn't answer any questions about the property, promised to get answers and email them but never did, promised to arrange a second viewing but never did... C J Hole might as well have just posted us the keys and we view the place ourselves. Someone else at C J Hole then calls me about 2 weeks later and opens with 'hi, I think you might have viewed a property or properties with us?'. Doesn't even know what I've seen.

Tom · 20 June 2025 · CJ Hole Brislington

5/5

Google

We had a viewing with an estate agent called Minnie, she answered all of our questions with lots of detail and clearly did her research on the property! It was lovely meeting her and would definitely recommend to anyone needed advice on rental properties.

Natasha · 20 June 2025 · CJ Hole Brislington

5/5

Google

We had a great viewing with Ethan as our estate agent. He arrived in plenty of time for the viewing, and answered as many of our questions as one could!

Maeve · 19 June 2025 · CJ Hole Brislington

4/5

Google

Lorraine was very helpful and communicative throughout the buying process. Any queries we had were answered promptly and she was always keen to keep us in the loop.

Betsey · 19 June 2025 · CJ Hole Westbury On Trym

Agent replied · 19 July 2025

Thanks for the review, Betsey! We hope you have many happy years in your new home. CJ Hole Team

5/5

Google

I had good experience with the milly she explained me everything very well about the property today .

Nileshkumar · 19 June 2025 · CJ Hole Brislington

5/5

Google

We are really grateful to Karly for all her support and guidance in buying our first home. The team at CJ hole were always very professional and prompt to get back to us making the process so much smoother.

Lily · 18 June 2025 · CJ Hole Bishopston

Agent replied · 19 June 2025

Thanks for the kind words Lily. Karly and the team are delighted to hear such feedback. We all hope you are very happy in your new home.

5/5

Google

Had a really lovely with Tristan. He was able to answer all our questions and made the viewing enjoyable. Would recommend!

Louise · 18 June 2025 · CJ Hole Southville

5/5

Google

CJ Hole have been so helpful and easy to work with. Tristan was so helpful and accommodating. He answered all questions thoroughly and was very knowledgeable about the properties.

Liz · 18 June 2025 · CJ Hole Southville

5/5

Google

Cameron was very helpful and knowledgeable. Highly recommend!

Jon · 18 June 2025 · CJ Hole Brislington

5/5

Google

Ethan was an appreciative and attentive guide to the household who helped answer all questions and hypertheicals we had , couldn't ask for better

Callum · 18 June 2025 · CJ Hole Brislington

5/5

Google

I had bestest experience with Cj hole Kingswood. We choice Cj hole because they are trustworthy and genius, Jessica cooper helps us a lot to find our suitable rental house for us. Thank you so much @jessica cooper. In future, we will stay with you like that. Thankyou

Ramandeep · 17 June 2025 · CJ Hole Kingswood

Agent replied · 18 June 2025

Jess really appreciates the Five Stars Ramandeep! Thank you so much for taking the time to rate our service!

5/5

Google

Great experience. Tristan was super nice and knowledgable about the properties we saw. He also recommended others that were in our price range, so really useful

Violet · 17 June 2025 · CJ Hole Southville

5/5

Google

This conveyancing has been exceptionally long & extremely troublesome & Victoria was always quick to react to react & provide me with much needed support. Very importantly she was a very efficient and effective liaison link between me and my buyer.

Pat · 17 June 2025 · CJ Hole Clifton

5/5

Google

We had 3 viewings with Tristan today and he was great! Really friendly, helpful and knowledgeable.

Alexander · 15 June 2025 · CJ Hole Southville

5/5

Google

My partner and I recently viewed a place with Tristan, who was brilliant! It was real easy to book a viewing and get everything sorted. Some confirmation emails came through to make sure the viewing was still going ahead on the day. Tristan was there early and greeted us at the door and answered any questions we had regarding the property. I’d highly recommend!!

Riley · 14 June 2025 · CJ Hole Southville

5/5

Google

Shelly was so awesome right from the viewing day to the tenancy agreement stage to receiving our keys to our new home, the process went on smoothly and stress free, the awesome part of this process was that we were able to choose our …

Omotayo · 13 June 2025 · CJ Hole Hucclecote

5/5

Google

George at CJ Hole helped with my recent purchase and was honestly fantastic. There were many twists and turns in the purchase and he helped me through them all, calmly and with so much knowledge and insight. I’m now in my home and love it …

Vicky · 13 June 2025 · CJ Hole Westbury On Trym

Agent replied · 13 June 2025

Hi Vicky, what a great review! Thank you for taking the time to leave it. George especially likes the name check and it sounds like you were very happy with our service. He appreciates your kind words. CJ Hole Team

5/5

Google

Max Day was super helpful and efficient in coordinating a complicated tenant changeover and renewal for my apartment. He is professional and responsive, and I wouldn’t hesitate to work with him again.

Marielle · 13 June 2025 · CJ Hole Southville

1/5

Google

Well we had sold our house with c j hole and the renter side george was not helpful making a list of excuses of why I couldn't rent a property at time when I clearly could get the money and prove it. Wouldn't sell my house with c j hole again as could have lost sale through his pettiness, ocean are much more professional.

Lou · 12 June 2025 · CJ Hole Bradley Stoke

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.

British Property Awards winners in one year, the group and its branches: 2018.

British Property Awards by year, 2018

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.

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