Trusted Agent profile

Verified

CJ Hole reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

6,975 reviews across 18 offices and 6 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 6,975 reviews across 18 offices (Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Bradley Stoke, Brislington, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Cirencester, Bishopsworth, Weston Super Mare and Broadway) and six platforms, rated 4.7 out of 5 overall. CJ Hole Southville has the most, 1,558. Checked 9 October 2026.

Google logo

4.7 / 5

6,138

Reviews on Google

All 18 offices

Facebook logo

4.3 / 5

87

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

View Agents logo

4.9 / 5

49

Reviews on View Agents

All 18 offices

Trustpilot logo

380

Reviews on Trustpilot

All 18 offices

AllAgents logo

320

Reviews on AllAgents

All 18 offices

Reviews may appear on more than one platform. A review shared by several offices is counted once.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Awards

Trusted Agent 2026 results for CJ Hole. Each award is assessed separately from the review sites.

Latest reviews from every CJ Hole office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Justin and his team did an excellent job looking after a number of properties for me in central Cheltenham over the past 4+ years. CJ Hole has proven by far the most professional rental management company I dealt with over the past 15 years. Prompt attention to tenant and landlord concerns, swift to deal with any maintenance issues flagged and effective at securing reliable & usually responsible tenants. Thank you in particular to Tinha, Zara and more recently Sara who did a great job of keeping tenants and landlord happy and making all stakeholders' lives simpler. I am sorry to be parting company with CJH but unfortunately the RRA & current & anticipated UK governmental policy has killed the attractiveness of the rental market for many.

PAD Β· 22 July 2026 Β· CJ Hole Cheltenham

5/5

Google

I have been renting an apartment from CJ hole for two years, and it has been the best renting experience I have had. I have initially lived in London, where rental agencies usually take a few days to reply to emails, but the team at CJ hole usually reply on the same day, which is REALLY helpful with more urgent matters. They have been friendly and professional. Big shout out to Orrin and Max for their continued help for the last two years!

Shimal Β· 22 July 2026 Β· CJ Hole Cheltenham

4/5

Trustpilot

Paul

They are helpful and good service only one fault lost one star for that i gave it 4 stars out 5 because its very hard to get throw when i call

Paul Β· 22 July 2026 Β· CJ Hole Bishopsworth

5/5

Google

Many thanks to all of the team at C J Hole in Henleaze while I was managing the Estate in selling the property. All staff were amazing and were excellent in their communication and updates in selling the property. From the initial valuation of the property through to completion staff were always professional, knowledgable. Dedication and hard work certainly plays a big part in the services to their clients. A special thank you to George and Lorraine. I would certainly recommend C J Hole to friends and family .Thank you again.

Neil Β· 22 July 2026 Β· CJ Hole Henleaze

Agent replied Β· 22 August 2026

Hi Neil, thank you so much for the review. It was an absolute pleasure to help you with the sale of the property. Your kind words mean a great deal to all of us, and we're delighted to hear that you felt well supported and kept informed throughout the process. Thank you again for choosing C J Hole and for saying you will recommend us to your friends and family. CJ Hole Team

5/5

Google

A great team at C J Hole Henleaze. From initial visit with Tim, to viewings with different members of staff, through to the superwoman that is Lorraine...everyone was a pleasure to deal with. Our sale was not the most straight forward and Lorraine kept fantastic communication going the whole time, which was really appreciated. Would certainly use again for any future sale. Thanks Team!

Kelly Β· 22 July 2026 Β· CJ Hole Henleaze

Agent replied Β· 22 August 2026

Kelly, thank you so much for your review. It was an absolute pleasure to help you through the sale, and we're so pleased to hear you felt well supported throughout the process. We really appreciate your kind words about the whole team. Wishing you all the very best in your amazing new home. CJ Hole Team

5/5

Google

CJ Hole Team From valuation to completion very professional. With reference keeping us informed, I must praise Lorraine for her expertise.

Sabino Β· 22 July 2026 Β· CJ Hole Henleaze

Agent replied Β· 22 August 2026

Sabino, thank you. Your review says it all in that we are very professional 'from valuation to completion'. Lorraine is grateful for the mention too. CJ Hole Team

5/5

Google

I met Liam from CJ Hole at a house viewing.He was professional but friendly. I put in an offer for the second house that he showed me and Liam has steered me through the process, being supportive at each stage. Such detailed personal attention is uncommon. I value it, helping me to cope with all the complexities of buying a house in UK.

Eileen Β· 22 July 2026 Β· CJ Hole Bishopston

Agent replied Β· 22 August 2026

Thank you for your kind words Eileen, Liam really appreciates them and is pleased you felt supported while you made an offer for your chosen home.

1/5

Google

Had a viewing confirmed. When I showed up there was no record of the viewing and it had been double booked. No one ever explained what happened when I followed up.

Tim Β· 22 July 2026 Β· CJ Hole Bishopston

Agent replied Β· 22 August 2026

Hi Tim, we’re sorry you feel your experience hasn’t been satisfactory to date. We are keen to discuss your experience as we value feedback (good or bad). Our team will reach out to you to discuss the situation and hopefully we will be able to come to a resolution that satisfies your concerns. Kind Regards, CJ Hole

5/5

Google

We can highly recommend both Sales and Lettings @CJ Hole as we have had an amazing 7 months working alongside with the letting dept and then the sales section Both were very professional efficient and very happy to assist every step of the way! We have now successfully sold our property and this was all due to a great company CJ Hole Bishopston! Thank you everyone and can highly recommend to anyone πŸ‘πŸ˜

Paula Β· 22 July 2026 Β· CJ Hole Bishopston

5/5

Google

By not living in Bristol I have only met Andy who was brilliant in explaining and guiding me through the sale of my late sister's house without advising, leaving the decisions to be made by me. It was the first time I had dealt with a sale. All of the others I dealt with over the phone and with. emails were very friendly and helpful and answered my queries promptly. I was always updated. Thank you Team for your brilliant service. I am glad I chose you.

Gwendoline Β· 22 July 2026 Β· CJ Hole Bishopston

Agent replied Β· 22 August 2026

Thank you so much for the kind words Gwen. The team are so pleased everything went so smoothly for you.

5/5

Google

My thanks to Emily, Karly and the team for helping me through some stressful times. Can't praise them highly enough. Thanks guys! Martin

Martin Β· 22 July 2026 Β· CJ Hole Bishopston

Agent replied Β· 22 August 2026

Emily and Karly and the team are delighted to hear your wonderful comments Martin. We are so pleased to have helped you through the process of selling and buying. Every happiness in your new home.

5/5

Google

Rating only, no written review.

Kayla Β· 22 July 2026 Β· CJ Hole Bradley Stoke

5/5

Google

I would like to express my sincere thanks to the team at CJ Hole Bradley Stoke, especially Nikki Breese, the Head of Property Management. Any issues or requests we’ve had have been resolved quickly and efficiently. Their professional approach makes everything so much easier. Highly recommended!

Ufuk Β· 22 July 2026 Β· CJ Hole Bradley Stoke

4/5

Google

They have the utmost care to the customers who are looking for their new home. But the suggestions were usually off to my specifications, so it lost a star.

Ryan Β· 22 July 2026 Β· CJ Hole Bradley Stoke

5/5

Google

My partner and I rented a property in Bristol from January 2021 until July 2026 and have recently completed our end-of-tenancy checkout with CJ Hole Bradley Stoke, and we cannot recommend their brilliant lettings team highly enough. We'd like to thank Karen Rupprecht, Nikki Breese and the rest of the property management team for the outstanding service we received from them over the tenancy period. Communication was excellent throughout our entire tenancy, particularly regarding the coordination of our four-times-yearly inspection visits and whenever the team visited the property, they were always incredibly professional, polite, and respectful of our home. During our stay, they were incredibly efficient and proactive at handling any maintenance repairs. To top it off, our complete deposit was returned very quickly and without any hassle at the end. It is refreshing to find a local lettings agent that treats tenants with such a high level of respect and genuine care. Thank you all for making our experience so positive!

Nick Β· 22 July 2026 Β· CJ Hole Bradley Stoke

Agent replied Β· 22 August 2026

Thank you Nick, we appreciate your comments and would like to thank you for your all your assistance during your tenancy. We hope you have settled well into your new home.

5/5

Google

Massive shout out to all of the team at CJ Hole who helped make the whole moving process. The staff we dealt with (James, Cerys, Karen and Eden) were ever so helpful and really went above & beyond which left us feeling very reassured so we cannot speak highly enough. Moving homes can be stressful at the best of times but these guys on hand to help it made it a million times easier! Thank you to you all, we are extremely grateful for your help! Emma & Josh

Joshua Β· 22 July 2026 Β· CJ Hole Bradley Stoke

Agent replied Β· 22 August 2026

Thank you Emma & Joshua, we are pleased to hear your move went well.

5/5

Google

Great experience with the team at CJ Hole Southville. Thank you for the quick response's Thomas Sully

Claire Β· 22 July 2026 Β· CJ Hole Southville

Agent replied Β· 22 August 2026

We sincerely value your kind words, Claire. We're pleased Thomas Sully's quick responses made a positive difference. The team at CJ Hole Southville will be glad to hear this.

5/5

Google

Had a viewing with Thomas, very friendly guy and has been responding to my emails in good time

Cassy Β· 22 July 2026 Β· CJ Hole Southville

Agent replied Β· 22 August 2026

Thank you immensely for your kind words about Thomas. It's great to hear he was friendly and prompt with his email responses. We look forward to supporting you further.

5/5

Google

Very responsive and helpful. Appreciated

Louise Β· 22 July 2026 Β· CJ Hole Southville

Agent replied Β· 22 August 2026

Thank you for your kind review! We're so pleased to hear you found our team responsive and helpful. We really appreciate your feedback.

5/5

Google

I had a viewing this afternoon , with Thomas, it was good service, very helpful , well spoken, about all of it , would like to thank Thomas for his time he took to show me around the property, thank you

Alan Β· 22 July 2026 Β· CJ Hole Southville

Agent replied Β· 22 August 2026

Your positive feedback regarding Thomas is greatly appreciated. It is pleasing to know his knowledge and time made your viewing worthwhile. We shall pass your thanks to him directly.

5/5

Google

Thomas Sully showed us around the property. He was very friendly and professional. He was able to answer all the questions we had and provided us with all the information we needed.

Nia Β· 22 July 2026 Β· CJ Hole Southville

Agent replied Β· 22 August 2026

Thank you for your wonderful feedback, Nia. We are pleased Thomas provided a friendly and professional service, answered your questions, and gave you all the information you needed.

5/5

Google

Had a brilliant experience with CJ Hole! Ben provided wonderful online assistance and guided us through the initial queries smoothly. Then, Thomas gave us a fantastic and detailed house tour today. Thomas was incredibly polite, …

Divyansh Β· 22 July 2026 Β· CJ Hole Southville

Agent replied Β· 22 August 2026

Thank you for taking the time to share this. We're glad Ben's online assistance and Thomas's detailed house tour met your expectations. We'll pass your kind words on to them both.

5/5

Google

I contacted CJ Hole whilst looking for rental accommodation, I was assisted by Thomas Sully. He was quick to arrange a viewing and took time to explain without rushing.His efficiency, attention to detail and excellent customer service really stood out. Thanks CJ Hole for making the process so smooth and efficient!

Vitoria Β· 22 July 2026 Β· CJ Hole Southville

Agent replied Β· 22 August 2026

Thank you for your wonderful feedback, Vitoria. Thomas's efficiency, attention to detail, and customer service are qualities we value greatly. We're glad the process felt smooth and will share your kind words with him.

5/5

Google

Great experience with CjHole during the flat viewing. Thomas Sully showed us around and was professional, friendly and helpful throughout the visit. The viewing was smooth and had a really positive atmosphere. Hopefully we can move forward and make it happen, thanks to the great experience and good vibes during the process.

Josue Β· 22 July 2026 Β· CJ Hole Southville

Agent replied Β· 22 August 2026

Thank you, Josue. Thomas Sully's professionalism during your flat viewing reflects our commitment to a smooth, positive experience. We hope the process moves forward successfully for you.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about CJ Hole

How many reviews does CJ Hole have?

CJ Hole has 6,975 reviews across its 18 offices, rated 4.7 out of 5 overall: 6,138 on Google, 87 on Facebook, 1 on Yell, 49 on View Agents, 380 on Trustpilot, 320 on AllAgents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.

Which CJ Hole office has the most reviews?

CJ Hole Southville has the most, with 1,558 reviews rated 4.6 out of 5, followed by CJ Hole Bishopston with 897.

Where are CJ Hole's offices?

CJ Hole Southville, 268 North Street BS3 1JA; CJ Hole Bishopston, 94 Gloucester Road BS7 8BN; CJ Hole Kingswood, 8 Regent Street BS15 8JS; CJ Hole Cheltenham, 1 Bath Street GL50 1YE; CJ Hole Clifton, 161 Whiteladies Road BS8 2RF; CJ Hole Westbury On Trym, 25 Canford Lane BS9 3DQ; CJ Hole Bradley Stoke, The Willow Brook Centre BS32 8BS; CJ Hole Brislington, 46 Sandy Park Road BS4 3PF; CJ Hole Hucclecote, 5 Silverdale Parade, Hillview Road GL3 3LA; CJ Hole Downend, 5 Cleeve Wood Road BS16 2SF; CJ Hole Henleaze, 108 Henleaze Road BS9 4JZ; CJ Hole Burnham-On-Sea Sales, 64 High Street TA8 1PE; CJ Hole Worcester, 58 Foregate Street WR1 1DX; CJ Hole Redfield, 163 Church Rd BS5 9LA; CJ Hole Cirencester, 1 Woolrich House, The Waterloo GL7 2GA; CJ Hole Bishopsworth, 35 Church Road BS13 8JL; CJ Hole Weston Super Mare, Suite 3 Pure Offices, Pastures Avenue BS22 7SB; CJ Hole Broadway, Saddlers Barn, Kennel Lane WR12 7DP.

What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards: CJ Hole, Kingswood won Platinum; CJ Hole, Clifton won Gold; CJ Hole, Bishopston won Gold; CJ Hole, Bristol won Gold; CJ Hole, Henleaze won Gold; CJ Hole, Bristol won Trusted Agent; CJ Hole, Hucclecote won Trusted Agent.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.