Trusted Agent profile
Verified
★★★★★
6,975 reviews across 18 offices and 6 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 6,975 reviews across 18 offices (Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Bradley Stoke, Brislington, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Cirencester, Bishopsworth, Weston Super Mare and Broadway) and six platforms, rated 4.7 out of 5 overall.
6,138
Reviews on Google
All 18 offices
87
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
49
Reviews on View Agents
All 18 offices
380
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
1/5
GoogleShocking service. Basically run by three lads with one bit of common sense which they pass about between them. Excessive fees and little empathy outside of their own interests.Particularly when awaiting your deposit. Avoid if at all possible.
5/5
allAgentsI sold a property through CJ
I sold a property through CJ Hole Clifton and I was amazed at the helpfulness of the staff, especially Lee who monitored everything with my house sale and kept in regular contact. I would definately recommend them to anyone.
5/5
allAgentsI sold my house through CJ
I sold my house through CJ Hole in Clifton within two weeks; I found the service I received was excellent; all the staff worked hard and are very helpful. I would recommend them to anyone, Thank you from all the family.    ÂÂ
5/5
allAgentsI have been a landlord for
I have been a landlord for many years and have a large portfolio, I have been thinking of changing the agent that manages my properties, so I have checked a few agents out, I visited CJ Hole in Clifton and spoke to a lady called Rachel who was very helpful. I was introduced to the manager Sheila, and I took the decision on passing all my portfolio to them, they are helpful very professional and always available to help. I wish I had changed to them years ago.
5/5
allAgentsI was very impressed when I
I was very impressed when I first met Howard when he came to do the valuation, he was keen and enthusiastic and explained how the service would be delivered. What he promised did actually happen
5/5
allAgentsOverall C J Hole offer a very
Overall C J Hole offer a very professional service when purchasing a property, very helpful through the sales process, especially Anne who I found to begreat and professional. I would receommend them to friends.
2/5
allAgentsMisled and given false
Misled and given false expectations of sale price. Sale took over six months. Had to reduce price to by over 15% to get things moving. Felt no action on part of agent to market the property or support exchange process. I would not use CJ Hole White ladies road again and would not recommend them. I had a completely different experience with CJ Hole Henleaze with another sale. This showed me how things should be done and their rate was 0.3% cheaper.
We are very sorry to hear your comments about our Clifton Office and it is most unusual to get feedback like this. Customer service is extremely important to us and would welcome the opportunity to discuss this further with you either on the phone or in a meeting. Please do not hesitate to contact us.
5/5
allAgentsLee and all the staff at CJ
Lee and all the staff at CJ Hole are friendly, professional and a pleasure to do business with. They kept me informed at every level of the sale. I would definately recommend them to friends.
5/5
allAgentsBuying a house is a major
Buying a house is a major decision in anyone's life. From the beginnings of our dealings with CJ Hole Clifton, we experienced courteous and extremely efficient service, which gave us confidence. We encountered all sorts of difficulties with the first property we wanted, which led to having to pull out in the end. But CJ Hole got us through and there were good relations with the vendors, who were stymied through circumstances beyond their control. The same day we heard that we could not buy the property, CJ Hole showed us around three other properties; we were able to choose one immediately (being exactly what we were looking for) and make an offer that day. We were looking for very swift service as cash buyers with no chain, and Howard in particular was always ready to help, and made the whole process as good as it could be. I have bought a number of properties in the past, and CJ Hole has been one of the best Estate Agents I have dealt with. They know their business and offer excellent service.
5/5
allAgentsA valuation of my late
A valuation of my late brother's flat was carried out by Howard Davis of CJ Hole's Whiteladies branch. Two other estate agents valued the property prior to Howard's valuation, however, Howard gave the best advice at a time that was difficult for myself and my family. Howard was thorough in his inspection of the property and he engaged with the situation as opposed to the other two agents who wanted to complete the job as soon as possible and leave. I am all round satisfied with the service I received and would recommend the branch to anyone.
1/5
allAgentsPeople would think CJ Hole in
People would think CJ Hole in Whiteladies road is great and professional, but I was very disappointed. Very disorganized! And they all earn bunch of money... for what?????
I am very sorry you feel this way. Please phone me so that we can discuss the issues. We pride ourselves on our customer service and I am very disappointed to read this. Please contact Howard Davis 0117 9466588.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
CJ Hole has 6,975 reviews across its 18 offices, rated 4.7 out of 5 overall: 6,138 on Google, 87 on Facebook, 1 on Yell, 49 on View Agents, 380 on Trustpilot, 320 on allAgents.
Southville has the most, with 1,558 reviews rated 4.6 out of 5, followed by Bishopston with 897.
CJ Hole has 18 offices:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards: CJ Hole, Kingswood won Platinum; CJ Hole, Clifton won Gold; CJ Hole, Bishopston won Gold; CJ Hole, Bristol won Gold; CJ Hole, Henleaze won Gold; CJ Hole, Bristol won Trusted Agent; CJ Hole, Hucclecote won Trusted Agent.
