5/5
just signed a student tenancy contract for a group of 7. The ladies who showed us around and secured our letting property were great help. Very professional and answered all our questions! Thanks especially to Frankie Bath

Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,170 reviews across 18 offices and 6 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Bradley Stoke, Hucclecote, Brislington, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,170 reviews on six platforms, rated 4.7 out of 5 overall.
6,329
Reviews on Google
All 18 offices
87
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
49
Reviews on The Trusted Agent
All 18 offices
384
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
just signed a student tenancy contract for a group of 7. The ladies who showed us around and secured our letting property were great help. Very professional and answered all our questions! Thanks especially to Frankie Bath
5/5
Reliable, professional, efficient and straight dealing. As a purchaser I have found them straight dealing in negotiation and effective in shepherding the sale through to exchange. Recommended.
5/5
We are in the process of letting a property through CJ Hole and the experience we have received so far, has far exceeded that we have had previously from any other letting agency. We have dealt with Frankie, Dagmara, Millie and Becky so far and all have been very friendly and helpful. Great to not be passed to a central call centre.
5/5
We recently purchased a property through CJ Hole Bishopston. The entire process was a smooth and positive experience - especially dealing with Andy and Emma who were in regular contact through-out the sale... We're Happy Buyers! Thank you!!
5/5
Great company to work with. Emma did a brilliant job, extremely friendly and professional, answered all my queries promptly and provided me with all the information I needed. Great property management service and one which I would thoroughly recommend.
5/5
The team at CJ Hole made the whole selling process as painless as it could be. Emma was fantastic during the sales progression. Can highly recommend!
5/5
I'm so pleased we chose CJ Hole Bishopston to handle our sale. The whole team have been professional and helpful at every stage, but particularly with sales progression. They took a lot of the pain out of a difficult process, communication was excellent and they gave us great advice. Highly recommended.
5/5
Having dealt with a few different estate agents over the years, I recently had the pleasure of working with the team at CJ Hole in Bishopston. Very professional, personable and we always felt that they had our best interests at heart. Excellent service - so our thanks to Andy, Joe, Amy and the rest of the team
5/5
The seller of the property we bought used CJ Hole as their agent. They were professional and friendly. A good all round service.
1/5
Sharp practice.... booked to see a property to let, went to see it, girl was nice, told if I'm interested to "make an offer" at the office??? I thought why make an offer when it's advertised at £1300?? And why go to the office when I'm stood in front of an cj hole Rep? Anyway, drove to the office, upon sitting down the price went up £50 and told website was a mistake, asked what my offer is, well my offer was the advertised price? Plus £50 all of a sudden.. Rang back at end of day and told "landlord took another offer"... this practice is what gives agency's the Rep they have. Presume if a property has any demand, price will go up and you are expected to offer more than the price advertised. Will be sending this experience to trading standards, as it happens I took another property the same day but besides the point. Google cj hole Bristol and read about the protests etc, believe it all and tread carefully with these people....
5/5
Laura arrived very punctually
Laura arrived very punctually and was bright, upbeat and full of professional energy. She gave her recommendations in a very clear and concise manner . I felt reassured to place our property in her hands
5/5
We have been extremely
We have been extremely impressed by CJ hole, from when we first met Ben, last summer, who from the first viewing we had, was proactive and thoughtful in the properties he recommended for us to visit. There was nothing that we didn't like. When we did find the perfect place he acted quickly and made the difference in helping us secure the purchase. Which we are so grateful for!! Kim then took over, who has also been amazing she is again extremely proactive and has kept both sides up to date in what turned out to be a very drawn out and stressful purchase due to issues on the property we were selling! We have nothing but praise for CJ hole as a company the two people we have dealt with Ben and Kim have been outstanding from start to finish!! Thank you both we are so grafeful to you for taking some of the stress out of what was a very stressful situation.
Dave & Kate, it was a pleasure finding your family home in BS9! thank you for your kind words. Wishing you all the best from the Team!
5/5
"The reason my house buying..."
The reason my house buying process went so smoothly was mainly down to Sophie's diligence, persistence, knowledge and incredibly helpful manner. Sophie superseded my expectations of an agent, making the process not only straightforward for the buyer but also on-point for me, the seller. I have recommended Sophie and the Downend branch to a number of my friends, one of whom is in the process of exchanging. Again, a huge thanks to Sophie. A hardworking, up front and knowledgable woman, who facilated and resolved speedy negotiations with the outcomes working for both parties. Would definitely recommend Sophie, and her team.
5/5
"Eva was very professional,..."
Eva was very professional, efficient and friendly throughout the whole of the process. I think that she helped me to secure my purchase by liasing with the vendors to encourage them to accept my offer.
5/5
Eva was very professional,
Eva was very professional, efficient and friendly throughout the whole of the process. I think that she helped me to secure my purchase by liasing with the vendors to encourage them to accept my offer.
5/5
Emma and the team have been brilliant in letting my flat. They have organised the paperwork excellently, so we are fully compliant with all the required legislation. They were also excellent in reviewing the credit quality of the potential tenants, advising on the most appropriate tenants and taking additional security to help secure my position as landlord.
5/5
Selling my property through the Bishopston Brand of CJ Hole was easy, the sale was handled with professionalism and Steve did an outstanding job getting the best price for it. Once I'd found, Emma kept me across all developments, liaised between me, my vendors, solicitor and the estate agent handling my purchase and made the process as smooth as possible. I wouldn't hesitate to recommend them.
5/5
We have just moved into our first rental property which was marketed with CJ Hole Bishopston & we are really pleased with the service received from the team. We viewed the property with Milli who was really helpful and friendly, she was able to answer any queries we had about the property and was even able to give us some information about the Landlord, which was really reassuring. Once we were accepted by the Landlord we dealt with Frankie & Emma who both made everything go so smoothly for us. They were always at the end of the phone if we needed them and they responded to e-mails really quickly. This was our first rental so neither of us had any references and we felt that the lettings team at CJ Hole really went above and beyond for us compared to other companies we dealt within the area. We would 100% recommend your services!
5/5
Andy was instrumental in the
Andy was instrumental in the sale of my property. He not only advised me on the sale but worked above and beyond to ensure the long chain did not collapse. Andy took the time to ring solicitors, other agents in the chain and most importantly ensured everything was on track. The whole team were excellent from the photos of my propert to showing prospective buyers round.
5/5
Rating only, no written review.
5/5
We decided to sell our house
We decided to sell our house with CJ Hole after a very thorough viewing of another property. The estate agent really knew the property & area. This was our first move in 24 years & the staff talked us through the whole thing. The first buyer dropped out just before completion & the staff helped us through this difficult time, then got us back on our feet & sold the house again very quickly. The support they gave us was above & beyond expectations.
5/5
Rating only, no written review.
5/5
Fantastic service. We had been let down by another agent in the same building that were lazy, rude, didn’t listen and had a Teflon coat, that we lost our dream home as well as I found out they had messed the owner about too as I apologised to her for what happened to find out we had both been duped. Went to see Samantha at CJ Hole at Bradley stoke, explained our situation and circumstances. Within a month and half from talking to her, we had completed on our new home. The team there were everything we needed after being treated the way we had by other agents. Definitely recommend, and would use again if we had to sell or rent.
5/5
"We were the buyers of the..."
We were the buyers of the property that CJ Hole was selling. There were a few challenges during the sales process and CJ Hole did an excellent job of keeping us informed and trying to resolve any issues that arose. They very successfully helped resurrect the sale when it fell through, meaning we could still buy our chosen property and didn't lose any money all paid out on solicitors fees etc.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Southville has the most, with 1,559 reviews rated 4.6 out of 5, followed by Bishopston with 901.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards: CJ Hole, Kingswood won Platinum; CJ Hole, Clifton won Gold; CJ Hole, Bishopston won Gold; CJ Hole, Bristol won Gold; CJ Hole, Henleaze won Gold; CJ Hole, Bristol won Trusted Agent; CJ Hole, Hucclecote won Trusted Agent.