Trusted Agent profile · Bristol and Somerset

Verified

CJ Hole reviews in Southville, Bishopston, Kingswood and 15 more

4.7

★★★★★ Excellent

7,170 reviews across 18 offices and 6 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Bradley Stoke, Hucclecote, Brislington, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,170 reviews on six platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,329

Reviews on Google

All 18 offices

Facebook logo

4.3 / 5

87

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

The Trusted Agent logo

4.9 / 5

49

Reviews on The Trusted Agent

All 18 offices

Trustpilot logo

384

Reviews on Trustpilot

All 18 offices

allAgents logo

320

Reviews on allAgents

All 18 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every CJ Hole office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

just signed a student tenancy contract for a group of 7. The ladies who showed us around and secured our letting property were great help. Very professional and answered all our questions! Thanks especially to Frankie Bath

Hannah · 15 January 2018 · CJ Hole Bishopston

5/5

Google

Reliable, professional, efficient and straight dealing. As a purchaser I have found them straight dealing in negotiation and effective in shepherding the sale through to exchange. Recommended.

Jonty · 15 January 2018 · CJ Hole Bishopston

5/5

Google

We are in the process of letting a property through CJ Hole and the experience we have received so far, has far exceeded that we have had previously from any other letting agency. We have dealt with Frankie, Dagmara, Millie and Becky so far and all have been very friendly and helpful. Great to not be passed to a central call centre.

David · 15 January 2018 · CJ Hole Bishopston

5/5

Google

We recently purchased a property through CJ Hole Bishopston. The entire process was a smooth and positive experience - especially dealing with Andy and Emma who were in regular contact through-out the sale... We're Happy Buyers! Thank you!!

Nick · 15 January 2018 · CJ Hole Bishopston

5/5

Google

Great company to work with. Emma did a brilliant job, extremely friendly and professional, answered all my queries promptly and provided me with all the information I needed. Great property management service and one which I would thoroughly recommend.

Louise · 15 January 2018 · CJ Hole Bishopston

5/5

Google

The team at CJ Hole made the whole selling process as painless as it could be. Emma was fantastic during the sales progression. Can highly recommend!

Tim · 15 January 2018 · CJ Hole Bishopston

5/5

Google

I'm so pleased we chose CJ Hole Bishopston to handle our sale. The whole team have been professional and helpful at every stage, but particularly with sales progression. They took a lot of the pain out of a difficult process, communication was excellent and they gave us great advice. Highly recommended.

Mel · 15 January 2018 · CJ Hole Bishopston

5/5

Google

Having dealt with a few different estate agents over the years, I recently had the pleasure of working with the team at CJ Hole in Bishopston. Very professional, personable and we always felt that they had our best interests at heart. Excellent service - so our thanks to Andy, Joe, Amy and the rest of the team

Lisa · 15 January 2018 · CJ Hole Bishopston

5/5

Google

The seller of the property we bought used CJ Hole as their agent. They were professional and friendly. A good all round service.

Rich · 15 January 2018 · CJ Hole Bradley Stoke

1/5

Google

Sharp practice.... booked to see a property to let, went to see it, girl was nice, told if I'm interested to "make an offer" at the office??? I thought why make an offer when it's advertised at £1300?? And why go to the office when I'm stood in front of an cj hole Rep? Anyway, drove to the office, upon sitting down the price went up £50 and told website was a mistake, asked what my offer is, well my offer was the advertised price? Plus £50 all of a sudden.. Rang back at end of day and told "landlord took another offer"... this practice is what gives agency's the Rep they have. Presume if a property has any demand, price will go up and you are expected to offer more than the price advertised. Will be sending this experience to trading standards, as it happens I took another property the same day but besides the point. Google cj hole Bristol and read about the protests etc, believe it all and tread carefully with these people....

Louis · 15 January 2018 · CJ Hole Bradley Stoke

5/5

allAgents

Laura arrived very punctually

Laura arrived very punctually and was bright, upbeat and full of professional energy. She gave her recommendations in a very clear and concise manner . I felt reassured to place our property in her hands

Andy · 13 January 2018 · CJ Hole Westbury On Trym

5/5

allAgents

We have been extremely

We have been extremely impressed by CJ hole, from when we first met Ben, last summer, who from the first viewing we had, was proactive and thoughtful in the properties he recommended for us to visit. There was nothing that we didn't like. When we did find the perfect place he acted quickly and made the difference in helping us secure the purchase. Which we are so grateful for!! Kim then took over, who has also been amazing she is again extremely proactive and has kept both sides up to date in what turned out to be a very drawn out and stressful purchase due to issues on the property we were selling! We have nothing but praise for CJ hole as a company the two people we have dealt with Ben and Kim have been outstanding from start to finish!! Thank you both we are so grafeful to you for taking some of the stress out of what was a very stressful situation.

David · 9 January 2018 · CJ Hole Westbury On Trym

Agent replied · 21 February 2025

Dave & Kate, it was a pleasure finding your family home in BS9! thank you for your kind words. Wishing you all the best from the Team!

5/5

allAgents

"The reason my house buying..."

The reason my house buying process went so smoothly was mainly down to Sophie's diligence, persistence, knowledge and incredibly helpful manner. Sophie superseded my expectations of an agent, making the process not only straightforward for the buyer but also on-point for me, the seller. I have recommended Sophie and the Downend branch to a number of my friends, one of whom is in the process of exchanging. Again, a huge thanks to Sophie. A hardworking, up front and knowledgable woman, who facilated and resolved speedy negotiations with the outcomes working for both parties. Would definitely recommend Sophie, and her team.

Laura · 2 January 2018 · CJ Hole Downend

5/5

allAgents

"Eva was very professional,..."

Eva was very professional, efficient and friendly throughout the whole of the process. I think that she helped me to secure my purchase by liasing with the vendors to encourage them to accept my offer.

Greenbury · 25 November 2017 · CJ Hole Downend

5/5

allAgents

Eva was very professional,

Eva was very professional, efficient and friendly throughout the whole of the process. I think that she helped me to secure my purchase by liasing with the vendors to encourage them to accept my offer.

Greenbury · 25 November 2017 · CJ Hole Downend

5/5

Google

Emma and the team have been brilliant in letting my flat. They have organised the paperwork excellently, so we are fully compliant with all the required legislation. They were also excellent in reviewing the credit quality of the potential tenants, advising on the most appropriate tenants and taking additional security to help secure my position as landlord.

Ashley · 21 November 2017 · CJ Hole Bishopston

5/5

Google

Selling my property through the Bishopston Brand of CJ Hole was easy, the sale was handled with professionalism and Steve did an outstanding job getting the best price for it. Once I'd found, Emma kept me across all developments, liaised between me, my vendors, solicitor and the estate agent handling my purchase and made the process as smooth as possible. I wouldn't hesitate to recommend them.

Kate · 21 November 2017 · CJ Hole Bishopston

5/5

Google

We have just moved into our first rental property which was marketed with CJ Hole Bishopston & we are really pleased with the service received from the team. We viewed the property with Milli who was really helpful and friendly, she was able to answer any queries we had about the property and was even able to give us some information about the Landlord, which was really reassuring. Once we were accepted by the Landlord we dealt with Frankie & Emma who both made everything go so smoothly for us. They were always at the end of the phone if we needed them and they responded to e-mails really quickly. This was our first rental so neither of us had any references and we felt that the lettings team at CJ Hole really went above and beyond for us compared to other companies we dealt within the area. We would 100% recommend your services!

Emma · 21 November 2017 · CJ Hole Bishopston

5/5

allAgents

Andy was instrumental in the

Andy was instrumental in the sale of my property. He not only advised me on the sale but worked above and beyond to ensure the long chain did not collapse. Andy took the time to ring solicitors, other agents in the chain and most importantly ensured everything was on track. The whole team were excellent from the photos of my propert to showing prospective buyers round.

Laurel · 21 November 2017 · CJ Hole Downend

5/5

Facebook

Rating only, no written review.

Ross · 9 November 2017 · CJ Hole Worcester

5/5

allAgents

We decided to sell our house

We decided to sell our house with CJ Hole after a very thorough viewing of another property. The estate agent really knew the property & area. This was our first move in 24 years & the staff talked us through the whole thing. The first buyer dropped out just before completion & the staff helped us through this difficult time, then got us back on our feet & sold the house again very quickly. The support they gave us was above & beyond expectations.

Liz · 25 October 2017 · CJ Hole Cheltenham

5/5

Facebook

Rating only, no written review.

Gareth · 24 October 2017 · CJ Hole Bishopston

5/5

Facebook

Fantastic service. We had been let down by another agent in the same building that were lazy, rude, didn’t listen and had a Teflon coat, that we lost our dream home as well as I found out they had messed the owner about too as I apologised to her for what happened to find out we had both been duped. Went to see Samantha at CJ Hole at Bradley stoke, explained our situation and circumstances. Within a month and half from talking to her, we had completed on our new home. The team there were everything we needed after being treated the way we had by other agents. Definitely recommend, and would use again if we had to sell or rent.

Chrissie · 22 October 2017 · CJ Hole Bradley Stoke

5/5

allAgents

"We were the buyers of the..."

We were the buyers of the property that CJ Hole was selling. There were a few challenges during the sales process and CJ Hole did an excellent job of keeping us informed and trying to resolve any issues that arose. They very successfully helped resurrect the sale when it fell through, meaning we could still buy our chosen property and didn't lose any money all paid out on solicitors fees etc.

Happy · 19 October 2017 · CJ Hole Downend

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,559 reviews rated 4.6 out of 5, followed by Bishopston with 901.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards: CJ Hole, Kingswood won Platinum; CJ Hole, Clifton won Gold; CJ Hole, Bishopston won Gold; CJ Hole, Bristol won Gold; CJ Hole, Henleaze won Gold; CJ Hole, Bristol won Trusted Agent; CJ Hole, Hucclecote won Trusted Agent.

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