Trusted Agent profile · Bristol and Somerset

Verified

CJ Hole reviews in Southville, Bishopston, Kingswood and 15 more

4.7

★★★★★ Excellent

7,171 reviews across 18 offices and 6 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Bradley Stoke, Hucclecote, Brislington, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Cirencester, Bishopsworth, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,171 reviews on six platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,329

Reviews on Google

All 18 offices

Facebook logo

4.3 / 5

87

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

View Agents logo

4.9 / 5

49

Reviews on View Agents

All 18 offices

Trustpilot logo

385

Reviews on Trustpilot

All 18 offices

allAgents logo

320

Reviews on allAgents

All 18 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every CJ Hole office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

As letting agents, unimpressive for a whole host of reasons. Very glad we won't ever have to deal with them again.

Rachel · 15 January 2018 · CJ Hole Cheltenham

Agent replied

Dear Rachel We are sorry to see your 1-star review. We take customer service very seriously and always try to resolve any perceived problem. As much as we would like to help, our hands are tied in this instance. Unfortunately, a decision was taken at the end of your tenancy by a third party over whom we have no influence. Notwithstanding this, we still attempted to intervene on your behalf, but the problem is outside our control. We understand you have now moved and wish you all the best in your new home.

5/5

Google

An outstanding service provided with warmth, humour and friendly faces. We could not recommend CJ Hole more highly

Mark · 15 January 2018 · CJ Hole Cheltenham

5/5

Google

Great polite and professional service from Orrin, very patient when asking questions and resolved any issues promptly without any trouble

Michelle · 15 January 2018 · CJ Hole Cheltenham

5/5

Google

Great and seamless experience buying through CJ Hole. Jenni did a great job managing communications between us and vendors, would happily buy or sell through CJ Hole Cheltenham.

Colin · 15 January 2018 · CJ Hole Cheltenham

5/5

Google

I could not be happier with the service that I received. I have been known to be a little picky but I was treated with patience and respect throughout. Punctual and professional, a perfect service.

Verity · 15 January 2018 · CJ Hole Cheltenham

5/5

Google

Such helpful staff who made everything so stress free and easy. Very thankful!

Olivia · 15 January 2018 · CJ Hole Cheltenham

5/5

Google

I have let my properties through Orrin at CJ Hole for the past 2 years and have been really happy with the service provided. I would certainly recommend.

Frankie · 15 January 2018 · CJ Hole Cheltenham

5/5

Google

Had a great and swift move and our estate agent (Orrin) was very helpful with our move even collecting a fridge freezer and installing it while I was at work! Thank you very much, I will deffinatly be recommending CJ Hole and Orrin to my friends and family!

Tom · 15 January 2018 · CJ Hole Cheltenham

5/5

Google

Jenny and Jacqui made the whole process as stess freee as possible, nothing was too much trouble. When we exchanged they gave us some bottle of wine to make the unpacking less arduous which we thought was a lovely touch.

Andrew · 15 January 2018 · CJ Hole Cheltenham

5/5

Google

I have been renting a property managed by CJ Hole Cheltenham for the last two years and I am happy to commend them for their excellent service.

Rebeccah · 15 January 2018 · CJ Hole Cheltenham

5/5

Google

I have used CJ Hole for lettings over the last 4 years and they have been excellent. The lettings team are always happy to help, and they offer a thoroughly professional service.

David · 15 January 2018 · CJ Hole Cheltenham

5/5

Google

As a landlord, for the last 13 years, I have found C J Hole to be most professional and up to the minute with the latest legislation. They find reliable long stay tenants, visit the property regularly and are a joy to work with.

Ben · 15 January 2018 · CJ Hole Cheltenham

5/5

Google

Working with CJ hole for a number of years now and the level of professionalism is to the highest standard. All the office staff are friendly and reliable, I have dealt with mainly Jack and Jess top marks 5 star

Daniel · 15 January 2018 · CJ Hole Cheltenham

4/5

Google

Attentive and always on top of what was going on in all parts of the chain. They will look after you and make sure you have the best chance of sucess in selling and buying. I would use them again without question.

Sam · 15 January 2018 · CJ Hole Cheltenham

5/5

Google

I have been using CJ Hole to let out our house for last two years or so. They are very good to deal with, polite and get things done. I have no hesitation in highly recommending them.

Marty · 15 January 2018 · CJ Hole Cheltenham

5/5

Google

I found Jackie at C J Hole particularly helpful and obliging. She always managed to answer any questions and accompanied the several viewings I requested at the property I finally bought. Everyone I spoke to on the phone was courteous and helpful. I would certainly recommend this estate agency.

Sally · 15 January 2018 · CJ Hole Cheltenham

5/5

Google

C J Hole are an excellent choice to sell your property. I must have sold through them on eight occasions now. Twice I have been tempted away to other agencies .... on both occasions I had to move the property to C J Hole to sell it! Jeremy Prosser has always been the most effective and professional agent in town; his staff are always exemplary but on this occasion a special mention must be made of Jenni Moore (cheerful and focused through an extremely complicated Sale).

Nicola · 15 January 2018 · CJ Hole Cheltenham

5/5

Google

Letting my property through CJ Hole has been a pain free experience. Jess has always been a friendly voice on the phone to assist and advise on the rare occasion issues have arisen. I can highly recommend their service.

Joanna · 15 January 2018 · CJ Hole Cheltenham

5/5

Google

Usually one doesn't have a good word for estate agents. This is not so with C.J Hole. The team could not have been more helpful, often going beyond the call of duty to get the sale completed. Mine was particularly complicated as it involved getting retrospective planning permission as it was a listed building. They were a great help here and I would almost certainly have lost the sale if it had not been for them. They were worth every penny of the fee.

Sue · 15 January 2018 · CJ Hole Cheltenham

5/5

Google

CJ Hole were excellent from the start of the process to the finish! They were so friendly and organised in getting lots of initial viewings for the property then once sold we had quite a few challenges and therefore a lengthy process, through no fault of CJ Hole. However, CJ Hole kept the chain together and everyone updated and were great. Would definitely use again!! Thank you 😀

Ella · 15 January 2018 · CJ Hole Cheltenham

5/5

Google

Very good service. Great communication throughout the process of purchasing my first property. Jackie was excellent and did everything to help from start to finish.

Tim · 15 January 2018 · CJ Hole Cheltenham

5/5

Google

I found the staff to be very friendly and helpful. They helped a lot to make the process go as quickly and smoothly as possible despite there being many issues to deal with. As a 1st time buyer I couldn’t have done it without their help.

Paul · 15 January 2018 · CJ Hole Cheltenham

5/5

Google

Perfect quality service from start to finish - I chose them having met 6 other agents - I made the right choice. They sold at the right price (as much as possible!) and were with me every step of what ended up being a long process. Always available for advice and always helping to move all parties forward. I always felt they worked for me over the buyer too. I can't recommend Andy and Jenni highly enough. Thanks again.

Daniel · 15 January 2018 · CJ Hole Cheltenham

5/5

Google

Jenni was a fantastic help in finding and purchasing our new home. Very attentive and helped the process go as smoothly as possible. We both can't thank her enough for her helpful and professional approach.

Ariane · 15 January 2018 · CJ Hole Cheltenham

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,559 reviews rated 4.6 out of 5, followed by Bishopston with 901.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards: CJ Hole, Kingswood won Platinum; CJ Hole, Clifton won Gold; CJ Hole, Bishopston won Gold; CJ Hole, Bristol won Gold; CJ Hole, Henleaze won Gold; CJ Hole, Bristol won Trusted Agent; CJ Hole, Hucclecote won Trusted Agent.

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