1/5
Shocking!! Just under £500 fee's for a single rental. DO NOT USE!!!

Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,171 reviews across 18 offices and 6 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Bradley Stoke, Hucclecote, Brislington, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Cirencester, Bishopsworth, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,171 reviews on six platforms, rated 4.7 out of 5 overall.
6,329
Reviews on Google
All 18 offices
87
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
49
Reviews on View Agents
All 18 offices
385
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
1/5
Shocking!! Just under £500 fee's for a single rental. DO NOT USE!!!
1/5
Horrendously expensive fees and complete lack of organisation and communication.
5/5
Professional, friendly and gave a good service
5/5
Great service
5/5
Great service - polite and helpful staff
1/5
They would get 0 stars if that was possible. I wouldn't recommend them to my worst enemy. Friends told me that you can't choose the estate agent when you're buying a house - but honestly, you can and should.
5/5
Professional service and friendly manner. Cheers.
5/5
Fantastic local knowledge. Friendly and professional staff.
1/5
The only thing they did well was take their fee. Several mistakes on their behalf and no communication. Awful experience
5/5
Great job selling my house, will reccomend to friends
5/5
Excellent office staff, smooth purchase process would definitely recommend
1/5
Never have I seen such extortionate fees for lettings!
5/5
Having just purchased a house through CJ Hole, I cannot thank the team enough for their help and support. They were always prompt to answer any queries and the whole team were very friendly and approachable.
5/5
Very efficient, nothing was too much trouble. Thank you
5/5
I've used the Southville branch on a few occasions and have always been really happy with their service. 5*
5/5
Helped me and my girlfriend find our first flat. Good rental team very easy process
5/5
Sorted out a rental for myself and 2 friends with CJ Hole in Southville. The process was smooth and easy with the employees being super helpful during the whole process.
5/5
Really good service. Would highly recommend.
5/5
Great customer service and really know there stuff ! Highly recommended
5/5
Just rented my first flat through CJ Hole and Alice made everything smooth. She explained plenty to me.
5/5
Really pleased with the service level of service i've received. Helpful, encouraging (i've been looking for a while!) and pleasant - a lovely team. Glad I found my home through you.
5/5
Great staff really helpful defanitly recommend these guys to help you find your next home.
5/5
Friendly and helpful service. Smooth process from viewing to moving into my new rental property.
5/5
Fantastic lettings team! Thanks so much - prompt service and always available to answer queries
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Southville has the most, with 1,559 reviews rated 4.6 out of 5, followed by Bishopston with 901.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards: CJ Hole, Kingswood won Platinum; CJ Hole, Clifton won Gold; CJ Hole, Bishopston won Gold; CJ Hole, Bristol won Gold; CJ Hole, Henleaze won Gold; CJ Hole, Bristol won Trusted Agent; CJ Hole, Hucclecote won Trusted Agent.