Trusted Agent profile · Bristol and Somerset

Verified

CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

4.7

★★★★★ Excellent

7,262 reviews across 18 offices and 5 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,262 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,440

Reviews on Google

All 18 offices

Facebook logo

4.1 / 5

66

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

Trustpilot logo

386

Reviews on Trustpilot

All 18 offices

allAgents logo

320

Reviews on allAgents

All 18 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Latest reviews from every CJ Hole office

Newest first, from every platform, with the office each review is about. First names only.

3/5

Google

Rating only, no written review.

Katherine · 19 February 2020 · CJ Hole Southville

5/5

Google

Easy letting company to deal with, and will arrange appointments that fit with late work schedules

Nick · 19 February 2020 · CJ Hole Southville

5/5

Google

Very professional when dealing with the sale of our flat. Clear and regular communication with friendly staff. Highly recommend.

Max · 19 February 2020 · CJ Hole Southville

5/5

Google

Sold my house through CJ Hole and received a great service, had regular updates and the whole process was pain free, would highly recommend.

Rosalind · 19 February 2020 · CJ Hole Hucclecote

1/5

Google

Rating only, no written review.

Sarah · 19 February 2020 · CJ Hole Downend

5/5

Google

David came out to value our property . The service was first class , not at all pushy and altogether very professional. Would happily recommend from our experience.

Russ · 19 February 2020 · CJ Hole Downend

5/5

Google

CJ Hole advertised our property for us with complete professionalism. The team are helpful, polite and kept us up to date throughout the process. I would highly recommend choosing them to deal with selling/renting your property and will definitely use them in the future. Thanks Guys!!

Matthew · 19 February 2020 · CJ Hole Downend

5/5

Google

Tim and his team did a fantastic job of looking after both our sale and purchase, driving it over the finishing line under challenging conditions, definitely the goto guys and girls for North Bristol.

Richard · 19 February 2020 · CJ Hole Henleaze

5/5

Google

Rating only, no written review.

Glynn · 19 February 2020 · CJ Hole Cheltenham

5/5

Google

Excellent service and very helpful.

Tess · 19 February 2020 · CJ Hole Cheltenham

5/5

Google

I was happy with the service provided to us as we were new in town Molly explained the process very well and helped us move in smoothly

Siddarth · 19 February 2020 · CJ Hole Cheltenham

5/5

Google

I recently purchased a flat through CJ Hole and they are now acting as the letting agent for me. I can't fault them so far. Jenni Moore, Charlotte Jobbins and Justin Prosser have been excellent. Always quick to respond, very helpful and knowledgeable. Would definitely recommend and shall use in the future.

Jeremy · 19 February 2020 · CJ Hole Cheltenham

5/5

Google

Fantastic service from start to finish. Molly was extremely knowledgeable about the properties she showed us around and nothing seemed too much trouble. Would highly recommend CJ Hole (and Molly!) to anyone looking to rent a property in Cheltenham.

Kathryn · 19 February 2020 · CJ Hole Cheltenham

2/5

Google

Staff can be rude at times and don't ever call back when they say they will.

Lisa · 19 February 2020 · CJ Hole Burnham-On-Sea Sales

Agent replied

Dear Lisa, Please could you get in touch with the office at your earliest convinience to discuss your concerns. All of our phone calls are answered and we make a special effort to return calls should we be out. There is a facility to leave a voicemail and we pick these up as quickly as possible to repsond to our clients. Our Managing Director Edward would like to discuss this with you further so please could you give us a call. Kind Regards Cj Hole Burnham

5/5

Google

I’m certainly pleased we chose you...the family business...the way you dealt with the whole process of selling my mums house was amazing.She was sad to be moving and needed reassurance she was in good hands..not just “another customer” ...and at CJ Hole you did her proud. thank-you !

Wendy · 19 February 2020 · CJ Hole Burnham-On-Sea Sales

Agent replied

Dear Wendy, Thank you for your lovely words. We always strive to look after ALL of our clients and are delighted to see that yourself and your mum are satisfied and content with our service. Cj Hole Burnham

5/5

Google

I sold my flat with CJ Hole and I was very impressed. Thank you to Andy and Emma who did a great job. They kept me updated throughout and were always pressing to move things forwards. (Also thank you for returning my phone when I left it in your office on a saturday by mistake!)

Charles · 19 February 2020 · CJ Hole Bishopston

1/5

Google

Rating only, no written review.

Alex · 19 February 2020 · CJ Hole Bradley Stoke

5/5

Google

Great service and professional attitude from start to finish whilst helping me find the right property to rent. Wonderful help and service from Cherelle once i'd moved in too. Would highly recommend and use in the future.

Steve · 19 February 2020 · CJ Hole Bradley Stoke

Agent replied

Really appreciate the review, thank you Steve

5/5

Google

I had a very pleasant experience with this team. A set of competent and friendly staff. They were willing to openly communicate any concerns we had and were quick to respond and resolve them in a professional manner. After moving out, we received our deposit in less than two weeks time and without any hassle. All in all, very satisfied with this agency and would definitely recommend using their service. Special thanks to Jessica and Karen.

Bharath · 19 February 2020 · CJ Hole Bradley Stoke

5/5

Google

Helpful, friendly and professional service. Efficient and prompt responses. Also, estate agents that talk to you like you're a human as well as a tenant! Always nice. Good stuff! Great property and managed well. Will and Jess especially are great. :)

Christina · 19 February 2020 · CJ Hole Bradley Stoke

Agent replied

Thank you Christina, lovely to hear you are settling well into your new home

5/5

Google

Emma was fantastic and the team at CJ Hole were all quick and helpful in their comms. Really pleased with how they handled things and would certainly recommend them. Nice personal touch too. Wishing them all the best, Mike

Mike · 16 February 2020 · CJ Hole Bishopston

5/5

Google

We had a long journey buying our property, first time fell through at the last minute, second try had a long chain. C J Hole supported us all the way through, always available, fair, hardworking and went above and beyond their remit.. i really can't find any negatives... strongly recommend.. Thanks again for getting us to where we are now.. Loving our new home. Nina & Jon

Nina · 16 February 2020 · CJ Hole Bishopston

5/5

Google

Kayleigh & the team at C J Hole Kingswood have been amazing throughout the whole process. Thank you.

Ade · 15 February 2020 · CJ Hole Downend

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.

British Property Awards winners in one year, the group and its branches: 2018.

British Property Awards by year, 2018

Source: The British Property Awards winners lists, as published, linked by year.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent