Trusted Agent profile Β· Bristol and Somerset

Verified

CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

7,260 reviews across 18 offices and 5 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,260 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,440

Reviews on Google

All 18 offices

Facebook logo

4.1 / 5

66

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

Trustpilot logo

384

Reviews on Trustpilot

All 18 offices

allAgents logo

320

Reviews on allAgents

All 18 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Latest reviews from every CJ Hole office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Facebook

Fantastic team and service. First class πŸ‘ always a pleasure

Michaela Β· 13 February 2020 Β· CJ Hole Hucclecote

5/5

Trustpilot

CJ Hole Hucclecote

CJ Hole in Hucclecote are fantastic. Always obliging and so helpful with any queries I have regarding my rental property. They always make you feel valued and are prompt and efficient with their level of customer care. I would highly recommend CJ Hole Hucclecote Team.

Michaela Β· 13 February 2020 Β· CJ Hole Hucclecote

1/5

Google

Me and my son my arrangements to view a room and the girl did not turn up, lucky the chaps that live there showed us around, he pointed out some damp which had been dealt with but as still waiting for council sign off was surprised that it was still being advertised, when I came out we phoned them to be told nothing in the calendar, went to speak to them that same day about the problem and was told would get a call back on Monday, Monday came and went called again on Wednesday to be told they would call me back, still no call went up on Friday to put deposit on room and to see what was happening to be told it had been let to someone else, absolutely rubbish service will not be using them again or recommending them to anyone else, by all the comments it seems to be the letting side that is failing

Sharon Β· 11 February 2020 Β· CJ Hole Southville

5/5

Google

5 stars go to Stan from progression sale team. He has been amazing, always happy to help. I found the process stressful and he did what he could to help so thank you. Marta

Marta Β· 11 February 2020 Β· CJ Hole Southville

5/5

Google

Stan has been very professional and helpful with me for my whole house buying experience. There was also various serious issues along the way with the sale which Stan resolved and helped me with so big up credit to him there! Much thanks Stan :) :)

Howz Β· 11 February 2020 Β· CJ Hole Southville

1/5

Google

Worst estate agents I’ve ever dealt with. Their estate agent knew nothing about the property they were selling, when I called the office for info they were very uninterested in my questions. We were ready to put and offer in when they called back about my questions but instead dodged my calls and accepted and offer from another buyer and never even contacted us!! Poor service and attitude. Would be very reluctant to go through them for anything.

Leanne Β· 11 February 2020 Β· CJ Hole Southville

5/5

Google

There's often skepticism when dealing with large letting agents, especially as a student or a young renter worried you're gonna be taken advantage of. I've dealt with three different branches of CJ Hole in Bristol, but the agents are always great chat, really relatable and communicative and do their best to help you out. I feel like they're sincere when they talk and they helped me find a great place Would defo recommend using them

Fraser Β· 11 February 2020 Β· CJ Hole Southville

5/5

allAgents

Very pleased with everything

Very pleased with everything they did. Took away all the hassle and dealt with everything quickly and efficiently. Felt like a personal service. Gave feedback very quickly after viewings. Very highly recommended.

Steve Β· 10 February 2020 Β· CJ Hole Westbury On Trym

5/5

Google

Our experience with C J Hole in Kingswood was very positive. They are friendly and helpful, get back to you quite quickly and keep you updated. Great service and would recommend.

Cross Β· 9 February 2020 Β· CJ Hole Kingswood

5/5

Trustpilot

Excellent service

Excellent service, always happy to help with any worries.

Nicola Β· 30 January 2020 Β· CJ Hole Worcester

5/5

Google

Kayleigh & the team at C J Hole Kingswood have been amazing throughout the whole process. Thank you.

Adelaide Β· 29 January 2020 Β· CJ Hole Downend

5/5

allAgents

Well done to the team at C J

Well done to the team at C J Hole for their perseverance in marketing and handling the sale of our house.

Mike Β· 29 January 2020 Β· CJ Hole Westbury On Trym

5/5

Facebook

Very good customer service and friendly people. I recommend them to anyone

San Β· 28 January 2020 Β· CJ Hole Bradley Stoke

5/5

Trustpilot

Very professional and efficient team.

Andy and the team were very professional and straightforward to deal with when I needed to sell my father's house. I knew the house needed gutting and modernising after being my father's home for over 60 years. Andy suggested a realistic price, found three investors to make offers within a week and then negotiated the best offer for me to accept. He recommended an excellent firm of solicitors and the entire transaction was quick and efficient.Emma was a very reassuring contact when it became necessary to obtain probate during the transaction.

Anthony Β· 25 January 2020 Β· CJ Hole Bishopston

Agent replied Β· 11 June 2026

Such kind words- thank you so much Anthony. We really do appreciate you taking the time.

5/5

allAgents

Excellent experience with CJ

Excellent experience with CJ Hole Westbury! Lorraine constantly kept in touch with us and updated us at every step of the way. It was an unbelievably smooth experience and really took the hassle out of the way, especially for first time buyers like us. Highly recommended!

N Β· 20 January 2020 Β· CJ Hole Westbury On Trym

4/5

Google

Used CJ Hole Bradley Stoke to sell my house. Overall happy with the experience, would recommend them to anyone looking to sell their home!

Matt Β· 19 January 2020 Β· CJ Hole Bradley Stoke

4/5

Trustpilot

Well done!

Eve was very helpful in negotiating with the relevant parties to get our reduced offer accepted. The whole process completed in about 8 weeks thanks to the efficiency of all parties involved.

J Β· 18 January 2020 Β· CJ Hole Worcester

5/5

allAgents

Effective, efficient and

Effective, efficient and extremely supportive during the sale of my late mothers home. Nothing but nothing was too much trouble especially as I don’t live in Bristol. At this difficult time the team made this a trouble free experience. Huge thanks.

Mrs Β· 15 January 2020 Β· CJ Hole Westbury On Trym

5/5

Google

in my problematic transaction mr Simon Mallett from Worcester branch with his exceptional commitment has lead my case to a successful completion. this was my best estate agent experience so far on multiple levels. thank you kindly for all you did to make this happen

Rad Β· 15 January 2020 Β· CJ Hole Worcester

Agent replied

Thank you for taking the time to post this review Rad, its always good to get positive feedback on our performance.

5/5

Google

James and Simon along with the team were helpful.. honest. and professional unlike the original estate agents I signed up to! Thankfully down to their hard work and persistence they helped ensure they sold my house quickly and at the best commission rate offered of anyone. 2nd viewer put in an offer.. Sold within 2 weeks of signing up.. Job well done.. Thanks guys.. Now happily living my dream afloat... Highly recommended.. Don't bother going with anyone else!

Jessamy Β· 15 January 2020 Β· CJ Hole Worcester

5/5

Google

Rating only, no written review.

Anna Β· 15 January 2020 Β· CJ Hole Westbury On Trym

4/5

Google

Rating only, no written review.

M.Elhodaiby Β· 15 January 2020 Β· CJ Hole Westbury On Trym

1/5

Google

poor customer service. i have contact them 3 times via phone and email and nobody bother to reply.

Wiedzmin Β· 15 January 2020 Β· CJ Hole Westbury On Trym

5/5

Google

Great experience of letting a property with Westbury-On-Trym CJ Hole. A special mention to Laura and Naomi for excellent advice and support through the entire process. Definitely recommend their service.

Kunal Β· 15 January 2020 Β· CJ Hole Westbury On Trym

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.

British Property Awards winners in one year, the group and its branches: 2018.

British Property Awards by year, 2018

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.

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