5/5
Extremely good service, very helpful at promptly answering all queries and dealing with any issues that arose.

Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,187 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,187 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
378
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Extremely good service, very helpful at promptly answering all queries and dealing with any issues that arose.
5/5
So great to deal with an Estate Agent that has sufficient knowledge about the property and area that you are wanting to rent in. Thank you Cameron Willies for always being helpful and professional.
5/5
CJ Hole acted promptly to find a good tenant. Very happy with the service received.
5/5
Great friendly staff. Sales team were quick and professional and the completion team made sure the sale went through without a hitch. Would use again
5/5
Highly recommend, efficient service and made the process much more straight forwards. Zara and Stan were a delight to deal with. 5*
5/5
I thought finding a new flat at the moment would be incredibly stressful and time consuming but Cameron has been responsive, proactive and friendly throughout. It's been a smooth and stress free process so far and I would highly recommend him and CJ Hole!
5/5
Overall great service and experience with CJ Hole. Cameron was super helpful in helping us explore different properties and was very accommodating too. We thank Cameron and CJ Hole for helping us find a home for our family :-)
5/5
My partner and I were looking for a high quality property to rent and Cameron and the team helped us find a place we really love. He provided a great level of service. We are very grateful! I would recommend CJ Hole Southville to anyone who is looking at renting a property in the area.
5/5
CJ Hole Henleaze provided a very professional service from start to finish for a recent purchase in Henleaze. Highly recommend them to any one needing an agent in the area. thanks
Hi Tony, thank you for this delightful review. Kind regards, CJ Hole
5/5
I am a painting and decorating contractor in Cheltenham and have been completing projects for CJ hole for the last 3 years. I am their main contractors and it’s always a pleasure doing business with this company. I work closely with Justin, Thomas & Andy from the Letting Property Management team who I find to be friendly, punctual and responsive. Our projects always run smoothly and effortlessly with thanks to our close working relationship. I would highly recommend this company to anyone looking to buy or rent a property.
Hi Melanie, Thanks so much for your kind comments! Our team are very pleased that you've enjoyed your experience with us.
5/5
First Time Buyer
I had a fantasic first time buyer experience with CJ Hole. Great communication throughout the whole process and extremely helpful for a novice like me! Highly recommend and thank you for making buying my first home a stress free experience
Thank you for your review. We're so glad we were able to help with the process, and hopefully take away some of the stress for you. We hope you've settled in very well!
5/5
Charlotte went above and beyond trying to help us find our dream home. She is kind, helpful and very knowledgeable about the properties she showed us. Charlotte went out of her way to keep in contact with us when new properties came on the market. So thank you so much Charlotte x
Hi Emma, Thank you for your lovely review. Best of luck with the house purchase!
5/5
I sold a house through this estate agents. I’ll be totally honest - I have dealt with another branch of CJ Hole for lettings in the past and have had a terrible experience, so was very skeptical choosing them to sell my property. However, I could not be happier with their wonderful service! Kevin and Bonnie were polite, friendly, helpful, respectful and were genuinely invested in helping me get the right buyer and the right price for the house. Another agent in the area whom I approached for a quote seemed to only be interested in a fast sale. I highly recommend using CJ Hole to sell, they are fantastic at their job. Thanks so much again for all your help.
5/5
I am so grateful that I put my mother's house into the safe hands of C.J Hole when it was time to sell after she had moved into residential care. The sale process has been a long and challenging journey, but they have kept me up to date every step of the way, and have done their utmost, with perseverance. honesty and cheerfulness, to see this through to completion, always treating me and the property with respect. Thanks - especially to Lorraine!
Rosemary, it was a pleasure to help you and the family make the process as stress-free as possible. Thank you for taking the time to leave a review - we appreciate it. Lorraine and the CJ Hole Team.
5/5
Such a wonderful and helpful lettings team. Trying to find a property at the moment is so difficult, Tilly and Michael have made this process as stress free as possible. They are friendly, communicative, hard-working, reply quickly and work together which is so refreshing. So excited about our new property, thanks guys!
5/5
Recently let a property with CJ Hole in Cheltenham, The whole process managed by Ethan was professional and efficient. Highly recommended.
5/5
Outstanding service during the whole process from the first property viewing to the moving in to my new property. All contracting and paper work are very well automated, so nobody annoyed with asking me to send signed scans or original docs. Highly recommend! Thanks!
4/5
Rating only, no written review.
5/5
We had a really positive experience buying a property with CJ Hole- a friendly and approachable team
Thanks for the review Josh - CJ Hole Team.
5/5
Excellent service, have always kept us fully informed. Arrived on time for all appointments. I would highly recommend this company.
5/5
The team were really helpful in both showing us around various houses and also answering correspondence promptly and helpfully, and were very patient with delays on our end. This allowed us to successfully purchase our first home together for which we are very grateful!
Thank you so much for your review Matthew, we really appreciate it
5/5
CJ Hole Henleaze provided a very professional service from start to finish for a recent purchase in Henleaze. Highly recommend them to any one needing an agent in the area. thanks
Hi Tony, thank you for this delightful review. Kind regards, CJ Hole
5/5
First class service from their whole team. The sale of the property dragged on a while with a couple of false starts/issues (not theirs) but CJ Hole stuck at it, and did everything they could and more with all parties to make sure it completed. Would very highly recommend using them.
Hi Richard, thank you for saying we provided a first class service, we are so happy to receive this feedback. Kind regards, The CJ Hole Team
5/5
Good service, lovely people. All the agents were nice and professional, but special mentions for a few: Sam H was great both showing us around properties, and also showing ours. Lorraine B was especially helpful keeping our chain together, moving and communicating, ensuring that everyone was on the same page
Hi Nath, we are so happy to hear this positive feedback and that Sam was helpful in both selling and buying your home. Thank you, CJ Hole
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
Tell us what you need and up to 3 trusted local agents will be in touch.
Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.