Trusted Agent profile · Bristol and Somerset

Verified

CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

4.7

★★★★★ Excellent

7,188 reviews across 18 offices and 5 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,419

Reviews on Google

All 18 offices

Facebook logo

4.2 / 5

62

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

Trustpilot logo

379

Reviews on Trustpilot

All 18 offices

allAgents logo

278

Reviews on allAgents

All 18 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Latest reviews from every CJ Hole office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

The whole process from initial valuation visits, through viewings and the sale were handled in a professional and efficient way. Communications were always on time and complete. One reason we initially selected C J Hole as our agent was presentation, in particular the quality of the photography and brochures compared to other agents. Thanks to the whole team at C J Hole Cheltenham.

Andy · 29 August 2022 · CJ Hole Cheltenham

Agent replied

Hi Wilma, I understand you've had a bad experience with us regarding your deposit. I want to assure you we do everything we can to please our customers and make them feel comfortable during each step of the process. Feel free to reach out to our team on 01206 863900 to rectify this - we'd be happy to help!

5/5

Google

I bought a house through CJ Hole and was impressed by the way they kept in contact throughout the process. It was helpful to have a way to communicate with the vendors separate from the solicitors.

J · 28 August 2022 · CJ Hole Henleaze

Agent replied

We are thrilled to hear this and were happy to help. Thank you, The CJ Hole Team

5/5

allAgents

"Property..."

A professional friendly service, kept up to date on progress and good liaison with buyers and sellers solicitors. Would use their services again.

Nigel · 27 August 2022 · CJ Hole Henleaze

5/5

The Trusted Agent
Seller

Sold way above the asking price as Tim said I would.

Special mention to Emma and Danielle who went way above and beyond to help me through the whole process. Without these two professionals keeping me constantly updated and delivering everything they promised, the whole thing would have been 1000 times more stressful. They are a credit to the industry. Thank you so much.

Graham · 26 August 2022 · CJ Hole Hucclecote

Agent replied · 2 September 2022

Thank you for your kind words Graham, your review means a lot. We have passed on your special mentions to the team as well. We wish you all the best.

5/5

Google

I viewed a property with Ben Edis and he emailed me property details when a property became available. Fantastic at his job and a lovely person. I highly recommend Ben

Sheelagh · 25 August 2022 · CJ Hole Cirencester

5/5

Google

A huge thank you to everyone at the Bishopston CJ hole who from start to finish of selling our home, were simply just fantastic! Going above & beyond & then ensuring completion of our property with such a friendly & professional manner at all times. Highly recommend for both sellers & purchasers.

A · 24 August 2022 · CJ Hole Bishopston

5/5

Google

Rating only, no written review.

A · 22 August 2022 · CJ Hole Clifton

5/5

Google

Excellent Service and very responsive!

A · 22 August 2022 · CJ Hole Clifton

5/5

Google

C J Hole helped me to sell my mum's house in June and it really wasn't a straightforward sale for many reasons but I couldn't have done it without them. The help I received from Tim and Cleo and everyone else at the branch was second to none. Cleo was very professional and responsive and liaised on a daily basis with everyone involved in the sale. I couldn't fault the service I received from them and would highly recommend them to anyone looking to sell their property.PositiveResponsiveness, Quality, Professionalism, Value

C · 20 August 2022 · CJ Hole Henleaze

5/5

The Trusted Agent
Seller

Sale of our house

Throughout the past 5 years I have dealt primarily with this estate agents and will continue to do so for the foreseeable. They are very accommodating and professional. The staff are highly trained and knowledgeable, provide assistance where required and make buying, selling and renting houses a smooth and stress free process. Any issues I have had, the staff have managed to rectify everything. I would highly recommend C J Hole to anybody.

Lee · 17 August 2022 · CJ Hole Hucclecote

Agent replied · 2 September 2022

Thank you for your review Lee, it's hugely appreciated. We wish you all the best, and if you ever need anything, you know where we are.

5/5

Google

Cannot recommend them highly enough. Ben J was excellent when showing me round the flat, had all the information I wanted (and some I didn't even know I wanted!) and was very patient as I walked around multiple times showing my parents on video calls, despite it being nearly 6pm. Prompt responses to emails and phone calls, and nothing but upfront professionalism through the entire buying process! I'd give 6 stars if I could UPDATE: 7 months later and I'm in! Hands down one of the most stressful experiences of my life but Zara at CJ Hole made it her mission to push the sale through. The world would be a much better place if everyone approached their job with the same degree of professionalism and competence that Zara did!

Jake · 13 August 2022 · CJ Hole Brislington

5/5

Google

Always friendly, helpful & professional. They reply promptly to any queries and are very on it with new rules and regulations. Thank you!

Nick · 8 August 2022 · CJ Hole Hucclecote

Agent replied

Thank you for your review Nick, it means a lot to the team. We'll ensure this level of service continues for you!

5/5

Facebook

account with amazement, i remember few months back i had nothing i couldn't boast of 100 $ in my bank account cause i've lost my life-savings and pension to scammers, i had lost all hope in life.. until MRS CHARLOTTE WAYNE came along, the man who changed my life totally. i had concluded that all account managers in groups were scammers but M proved me wrong, every time i apologize to him for doubting him from the start. Everyone needs to meet him he is the one, i urge you reading this not to conclude that every account manager are the same i propose you try MRS CHARLOTTE WAYNE and see for yourself before concluding. Reach her onemail charlottewayne303@gmail.cowhatsapp:+39 (351) 093 7250

Chetauya · 5 August 2022 · CJ Hole Henleaze

5/5

Google

Cannot recommend them highly enough. Ben J was excellent when showing me round the flat, had all the information I wanted (and some I didn't even know I wanted!) and was very patient as I walked around multiple times showing my parents on video calls, despite it being nearly 6pm. Prompt responses to emails and phone calls, and nothing but upfront professionalism through the entire buying process! I'd give 6 stars if I could UPDATE: 7 months later and I'm in! Hands down one of the most stressful experiences of my life but Zara at CJ Hole made it her mission to push the sale through. The world would be a much better place if everyone approached their job with the same degree of professionalism and competence that Zara did!

Jake · 2 August 2022 · CJ Hole Brislington

5/5

Google

Great company who helped with the refurbishment works and finding great tennants.....couldn't rate highly enough

Sean · 2 August 2022 · CJ Hole Cheltenham

5/5

Google

Very good and friendly sales team who kept me informed throughout the transaction and led me to completion. Thank you.

Douglas · 2 August 2022 · CJ Hole Brislington

5/5

Google

Excellent service throughout! I was buying my first home and and nervous and confused about the process. CJ Hole were very helpful and reassuring. Highly recommend.

James · 2 August 2022 · CJ Hole Brislington

5/5

Google

I can't recommend CJ Hole, and Zara specifically, enough! Throughout the whole process she was always available to support and advise us, and I feel that the sale and purchase wouldn't have gone through without her professionalism and help. She was always quick to act and ready to answer any query we had. Would definitely go back with them, and thank you!

Francesco · 2 August 2022 · CJ Hole Brislington

5/5

Google

Bought my first home with my partner and CJ Hole provided great service. Chloe from the sales progression team in particular was incredible. She answered our questions quickly and helped coordinate communication with others to push our deal forward. Definitely recommend and will use CJ Hole again after this experience.

Arch · 2 August 2022 · CJ Hole Brislington

5/5

Google

CJ Hole Bristol provided a very great services - speedy response. Staffs are responsible and kind :)

Zoe · 1 August 2022 · CJ Hole Clifton

Agent replied

Thank you very much for the kind words! Gareth Head of New Business

5/5

Google

Very grateful to CJHole for selling our flat. Very good service from start to finish. Thanks to James and Victoria.

Robert · 1 August 2022 · CJ Hole Clifton

Agent replied

Thank you so much for your review Rob! It was a pleasure working with you. We wish you all the best in the future. The CJHole Clifton team

5/5

Google

Fantastic customer service from Colin once again! great transfer of information, felt exceptionally confident in Colin's ability to find the right tenant! would highly recommend!

Adam · 1 August 2022 · CJ Hole Clifton

5/5

Google

C J Hole have provided an exceptional service for many years, letting, managing and eventually selling a property for me. Debbie and the rest of the team could not have done more.

Simon · 1 August 2022 · CJ Hole Cirencester

5/5

Google

Purchased a property through CJ Hole. They were great with updates and helping us to negotiate and get the best outcome for both us and the vendors

Daisy · 1 August 2022 · CJ Hole Hucclecote

Agent replied

Thank you for your review, your lovely comments have been passed onto the Team.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.

British Property Awards winners in one year, the group and its branches: 2018.

British Property Awards by year, 2018

Source: The British Property Awards winners lists, as published, linked by year.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent