5/5
GoogleRating only, no written review.
Trusted Agent profile · Worcestershire, West Midlands, Warwickshire and more
Verified
Andrew Grant reviews in Worcester, Pershore, Droitwich and 10 more
★★★★★
796 reviews across 15 offices and 3 platforms
Andrew Grant has 15 offices, in Worcester (two offices), Pershore, Droitwich, Stourbridge, Redditch, Malvern, Solihull, Bromsgrove (two offices), Ludlow, Henley-in-Arden, Stratford-upon-Avon, Kidderminster and Hereford (Worcestershire, West Midlands, Warwickshire, Shropshire and Herefordshire). Together they have 796 reviews on three platforms, rated 4.6 out of 5 overall.
398
Reviews on Google
All 15 offices
48
Reviews on Facebook
All 15 offices
350
Reviews on View Agents
All 15 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers143 reviews
Andrew Grant, in particular Stuart Bass, put a human perspective on what turned out to be the most traumatic of times for us. Our property was a Probate sale ...Read all 143 from sellers
Buyers72 reviews
Really positive experience with all the staff we have interacted with - 3 in total - Georgina, Lara and I don't remember the third lady's name - ...Read all 72 from buyers
Landlords36 reviews
We were new Landlords and going to be living abroad, so we were a little apprehensive. We need not worry as the service that has been provided by everyone in ...Read all 36 from landlords
Tenants62 reviews
I would like to nominate Leanne Fletcher for her exemplary service to me. Throughout my rental I have felt at all times she has dealt with me professionally ...Read all 62 from tenants
Our offices
Andrew Grant's 15 offices, most reviewed first. Each has its own page.
- Andrew Grant Worcester (Cupola Court)Cupola Court, Spetchley Park Estate, WR5 1RS488 reviews · 364 on Google (4.7)7 in the last 90 days
- Andrew Grant Country HomesCupola Court, Spetchley Park Estate, WR5 1RS70 reviews · 13 on Google (3.1)0 in the last 90 days
- Andrew Grant Pershore2 High Street, WR10 1BG56 reviews · 4 on Google (4.0)0 in the last 90 days
- Andrew Grant Droitwich9 Victoria Square, WR9 8DE53 reviews · 0 on Google0 in the last 90 days
- Andrew Grant Stourbridge5 Foster Street, DY8 1EL52 reviews · 7 on Google (3.3)0 in the last 90 days
- Andrew Grant Redditch18 Church Green East, B98 8BP46 reviews · 1 on Google (5.0)0 in the last 90 days
- Andrew Grant Malvern17 Worcester Road, WR14 4QY39 reviews · 0 on Google0 in the last 90 days
- Andrew Grant Solihull163 High Street, B91 3ST37 reviews · 1 on Google (5.0)0 in the last 90 days
- Andrew Grant Bromsgrove (44 High Street)44 High Street, B61 8HQ36 reviews · 5 on Google (3.4)0 in the last 90 days
- Andrew Grant Ludlow15 High Street, SY8 1BS33 reviews · 1 on Google (3.0)0 in the last 90 days
- Andrew Grant Henley-in-Arden116a High Street, B95 5BS31 reviews · 0 on Google0 in the last 90 days
- Andrew Grant Stratford-upon-Avon2-3 Union Street, CV37 6QT31 reviews · 0 on Google0 in the last 90 days
- Andrew Grant KidderminsterMarlborough House, Worcester Street, DY10 1EN28 reviews · 1 on Google (1.0)0 in the last 90 days
- Andrew Grant Commercial44 High Street, B61 8HQ24 reviews · 1 on Google (5.0)0 in the last 90 days
- Andrew Grant HerefordThorpe House, 29 Broad Street, HR4 9AR22 reviews · 0 on Google0 in the last 90 days
Awards
The Trusted Agent 2026 results for Andrew Grant, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Andrew Grant office
Newest first, from every platform, with the office each review is about. First names only.
Google3/5
GoogleDont know really, we viewed one property with them but they didnt even give us a brochure about the property, weve already told them that were interested on sale of our house but!!!
5/5
Facebookalways kept in the loop. very professional service. excellent photographs. julia is always very helpful and willing to go the extra mile.
1/5
GoogleTried to arrange a viewing on one of their advertised properties today. No response from numerous calls to office then calls fielded to admin who couldn't arrange or advise on viewing arrangements either .Eventual call back from someone who …
5/5
GoogleService and advise from agent was very good on house sale proposal
Agent replied
Thank you Simon for taking the time to provide a review. Wishing you a wonderful Christmas and New Year
5/5
GoogleRating only, no written review.
Agent replied
We really appreciate you taking the time to provide feedback. Thank you for your 5 star rating of Andrew Grant.
5/5
GoogleRecieved excellent service from Julia when buying a property. Knowledgable, informative and helpful in every respect. 5 star service.
1/5
FacebookWays you can improve. 1) Stick to promoting properties you are selling on your Facebook page rather than pumpkins and medieval fayres. We should not have to ask you to promote our property. 2) Put adverts in your windows rather than display screens. No-one is going to stand around for 10 mins outside your window just to see what come up on the screen. They want to quickly scan what you have for sale.
5/5
FacebookBrilliant, top quality service. The photos taken of our property looked incredible and the efficiency of the team helped us sell our house within 10 days of being on the market! Would highly recommend.
Agent replied
Thank you for your amazing feedback - we pride ourselves on our service and reviews like this are testament to the bespoke, professional support and relationships we provide and build with our clients.
5/5
FacebookBrilliant, top quality service. The photos taken of our property looked incredible and the efficiency of the team helped us sell our house within 10 days of being on the market! Would highly recommend.
Agent replied
Thank you for your amazing feedback - we pride ourselves on our service and reviews like this are testament to the bespoke, professional support and relationships we provide and build with our clients.
1/5
FacebookWays you can improve. 1) Stick to promoting properties you are selling on your Facebook page rather than pumpkins and medieval fayres. We should not have to ask you to promote our property. 2) Put adverts in your windows rather than display screens. No-one is going to stand around for 10 mins outside your window just to see what come up on the screen. They want to quickly scan what you have for sale.
1/5
FacebookWays you can improve. 1) Stick to promoting properties you are selling on your Facebook page rather than pumpkins and medieval fayres. We should not have to ask you to promote our property. 2) Put adverts in your windows rather than display screens. No-one is going to stand around for 10 mins outside your window just to see what come up on the screen. They want to quickly scan what you have for sale.
5/5
FacebookBrilliant, top quality service. The photos taken of our property looked incredible and the efficiency of the team helped us sell our house within 10 days of being on the market! Would highly recommend.
Agent replied
Thank you for your amazing feedback - we pride ourselves on our service and reviews like this are testament to the bespoke, professional support and relationships we provide and build with our clients.
3/5
GoogleRating only, no written review.
Agent replied
We appreciate you taking the time to rate Andrew Grant Bromsgrove
5/5
GoogleBrought a property through Andrew grant in Stourbridge , Vicky was excellent, approachable and would recommend!
1/5
Google"The landlord may consider your application in a few weeks if there has not been any further interest and the property is not let." That's what the agent said. So If the landlord can consider the application in a few weeks time, he could do it now! So if I really want to rent the apartment I should wait couple of weeks hoping that no one will be interested in the property, so the landlord can possibly consider my application. If not, I should go to sleep on the street? They did not accept the offers that I've made. The agent kept saying that I need to have a UK homeowner as a guarantor because I've been self-employed less that 3 months. Well, the guarantor does not necessarily have to be a homeowner in the UK but the agent kept saying that's their requirement even though he couldn't show me a written proof of that. At the end they just didn't want to give me back the deposit that I have paid (£103). Very disappointed!
Agent replied
Dear Georgi - we believe your feedback is in regards to our Lettings service NOT our Country Homes team. After reviewing, the actual circumstances of your employment didn’t match those stated on your original application form and meant you would not have fulfilled our referencing criteria. As is usual practice we then asked for a guarantor, which you did not provide. Without having passed referencing, we and our landlord were unable to proceed with your application. In some circumstances if no further suitable applications are made a landlord might wish to revisit a previous one, but we would always advise you continue to look for a suitable property elsewhere, and hope that you have found what you were looking for.
1/5
GoogleVery poor communication from the sales team. Left several voicemails on the office phone and calls never returned. Contacted through the online chat initially to view a property and nothing heard. Totally incompetent.
1/5
GoogleAbsolute shambles waiting 3 weeks for valuation and then receptionist gives me wrong day even though I was face too face then told today not for another week or so. Never again try them. Need too train office staff to do the job
5/5
GoogleRating only, no written review.
Agent replied
We are sorry no-one has replied sooner but we really appreciate you taking the time to provide feedback. Thank you for your 5 star rating of Andrew Grant.
1/5
GoogleI have many issues with Andrew grant (especially in Worcester). My mother and stepfather were looking to buy a house back in September 2018 and when my mother walked in and asked about a property she was asked why she was wanting details from it. Implying that she couldn’t afford to buy a house. From then on, she would call to leave messages about the property and she’d have no call back. She decided to visit the house and met with the homeowners who were very lovely and offered to have a look around. They are the ones who contacted Andrew grant to tell them to let them view the property. It took months for them to get back to my parents. And through the processing communication was awful. Just to let you know they finally moved in this March 2019 (money was never an issue despite the horrible judging). Now twice me and my partner have applied for properties with them to rent and both times we have had no communication throughout the processing. The first time the way I found out our application wasn’t chosen was because I called up to check how the application was processing. They claimed that they contacted us 4 days prior. They hadn’t. This time, it was my guarantor who contacted them to ask if anymore information was needed and they told him the application was rejected 3 days prior and that we were informed of this. We weren’t. The communication with Andrew grant employees is atrocious and if you want anything done you would have to call them 2 times a day to make sure you don’t miss anything.
Agent replied
We never make assumptions about any client who approaches us. We do ask a number of questions when asked to arrange a viewing so that we present our vendors with a clear picture of who will be visiting their property and their position in terms of proceed-ability (i.e. if they have a property to sell, a mortgage agreement in place etc). It also helps us gather information about how we might be able to further help that client with details of future new instructions, mortgage advice etc. A few vendors will specify - usually if they have seen a property they wish to offer on, that we arrange viewings only for clients who are immediately proceed-able. However, we wouldn’t refuse or delay arranging a viewing in other circumstances so it’s hard to see what happened here. Looking back at the notes on your own rental records it does appear your contact details were changed during the period you were viewing and offering with us and it could be that communications went to an incorrect email or phone number, if this is the case, we do apologise. We pride ourselves on the strength of our communication with all clients and are disappointed to hear that there have been crossed wires.
1/5
GoogleRating only, no written review.
5/5
GoogleNowadays all agents can promote a house online and get lots of people to visit. It’s at offer stage and beyond where the value of an agent becomes really important. Andrew Grant acted on the sale of our house. I liked how Andrew Grant …
Agent replied
We are delighted to receive such wonderful feedback on the performance of our Stourbridge team. Many thanks Mr Flynn - we hope to be able to support you again in the future.
5/5
GoogleThe Stourbridge team were a pleasure to deal with from start to finish for both our sale and purchase. They made us feel at ease every step of the way and were quick to communicate with us via phone and email. They really do provide a 5 star service.
Agent replied
We love to receive reviews like this - thank you! Our personal approach is the ethos of the business as we understand that buying and selling homes can be stressful, complex and emotional - with help and support from our professional, friendly and experienced staff it doesn't have to be. The team at Stourbridge will be delighted to read your feedback.
5/5
GoogleRating only, no written review.
Agent replied
Many thanks for your 5 star review - we really appreciate it
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Andrew Grant
Which Andrew Grant office has the most reviews?
Worcester (Cupola Court) has the most, with 488 reviews rated 4.7 out of 5, followed by Country Homes with 70.
Where are the Andrew Grant offices?
The 15 Andrew Grant offices, by town:
- Bromsgrove (44 High Street): 44 High Street, Bromsgrove, West Midlands, B61 8HQ
- Commercial: 44 High Street, Bromsgrove, Worcestershire, B61 8HQ
- Country Homes: Cupola Court, Spetchley Park Estate, Worcester, WR5 1RS
- Droitwich: 9 Victoria Square, Droitwich, Worcestershire, WR9 8DE
- Henley-in-Arden: 116a High Street, Henley-in-Arden, Warwickshire, B95 5BS
- Hereford: Thorpe House, 29 Broad Street, Hereford, Herefordshire, HR4 9AR
- Kidderminster: Marlborough House, Worcester Street, Kidderminster, Worcestershire, DY10 1EN
- Ludlow: 15 High Street, Ludlow, Shropshire, SY8 1BS
- Malvern: 17 Worcester Road, Malvern, Worcestershire, WR14 4QY
- Pershore: 2 High Street, Pershore, Worcestershire, WR10 1BG
- Redditch: 18 Church Green East, Redditch, Worcestershire, B98 8BP
- Solihull: 163 High Street, Solihull, West Midlands, B91 3ST
- Stourbridge: 5 Foster Street, Stourbridge, West Midlands, DY8 1EL
- Stratford-upon-Avon: 2-3 Union Street, Stratford-upon-Avon, Warwickshire, CV37 6QT
- Worcester (Cupola Court): Cupola Court, Spetchley Park Estate, Worcester, WR5 1RS
What do sellers say about Andrew Grant?
143 reviews from sellers, rated 4.8 out of 5 on average. For example, Stephanie wrote: "Andrew Grant, in particular Stuart Bass, put a human perspective on what turned out to be the most traumatic of times for us. Our property was a Probate sale ..."
What do buyers say about Andrew Grant?
72 reviews from buyers, rated 4.5 out of 5 on average. For example, Amy wrote: "Really positive experience with all the staff we have interacted with - 3 in total - Georgina, Lara and I don't remember the third lady's name - ..."
What do landlords say about Andrew Grant?
36 reviews from landlords, rated 4.9 out of 5 on average. For example, Karen wrote: "We were new Landlords and going to be living abroad, so we were a little apprehensive. We need not worry as the service that has been provided by everyone in ..."
What do tenants say about Andrew Grant?
62 reviews from tenants, rated 4.6 out of 5 on average. For example, Zoe wrote: "I would like to nominate Leanne Fletcher for her exemplary service to me. Throughout my rental I have felt at all times she has dealt with me professionally ..."
Has Andrew Grant won any awards?
Yes. In The Trusted Agent 2026 awards: Andrew Grant, Worcester won Trusted Agent.
