Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleA really helpful company who offer support and advice every step of the way. Lauren from the lettings department was exceptionally supportive and dealt with my queries wonderfully well. Their fully managed service means they deal with any issues and it gives me peace of mind that the property and the tenants are in a safe pair of hands. I would recommend Taylors if you are thinking of renting out your property.
Holly · 8 January 2020 · Taylors Countrywide Bedford (32-36 Allhallows)
Agent replied
Thank you for your wonderful recommendation and 5* review! I will of course make sure your kind words are forwarded to our local team. King regards Donna.
★★★★★ 5/5
GoogleI recently used Taylors- Cardiff Bay during my move and what a delight it was. Ashleigh and Victoria were both amazing. Made my move stress free and accompanied and fitted in my busy work schedule over the Christmas period . Many thanks!!!
Jordan · 7 January 2020 · Taylors Countrywide Cardiff (Unit 13)
Agent replied
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna (Customer Relations).
★★★★★ 5/5
GoogleVery professional and helpful staff... Guided me very well on my first time buying a property. Adam is a very nice person, very happy with how quick the purchase was completed...
Sutharshan · 3 January 2020 · Taylors Countrywide Luton (212 Marsh Road)
Agent replied
Thank you for your wonderful 5* review, It is great to read that you are more than happy with the service provided by our local team. Kind regards, Scott
★★★★★ 1/5
Google-1000 Stars
They will do anything to sell you a property even withholding very important information from you.
The branch manager told me to shot up and didnt allow me to talk on a phone conversation. This is after i started talking politely and wanting to fully explain a very wrong situation.
He said there wasnt need for me to talk and shouted STOP TALKING.
At the end i let him talk and he did not answe accordingly to what i was saying because he refused to listen to me.
I would never trust any one in that branch, no one at all expexially the branch manager, hopefully he wouldn't be for long.
How · 1 January 2020 · Taylors Countrywide Northampton (4 Bridge Street)
Agent replied · 31 December 2023
Good morning,
I am sorry you were not happy in your experience we us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy.
★★★★★ 5/5
GoogleNatalie and Joanne are sincere and a pleasure to work with! We received some sad news (we were given 2 months to move) 2 weeks before Xmas 2019. Within 2-5 working days Natalie and Joanne had helped us negotiate with our landlord to move pretty much hassle free within our deadlines. I would reccommend working with Taylor's, especially with Natalie and Joanne! Thank you!
Ashley · 31 December 2019 · Taylors Countrywide Oxford
Agent replied
Thank you for your kind comments and wonderful 5* review! I will of course make sure that your kind words are passed on to our local team. Best wishes, Scott (Customer Relations)
★★★★★ 1/5
GoogleWent to country wide mortgages and my review would Zero stars is being generous about this company. They have failed at every turn in this journey. They have cost be money with their incompetence. I would stay well clear of this company in every aspect. Approach at your own risk
A · 25 December 2019 · Taylors Countrywide Bedford (Unit 7)
Agent replied
Hi Oli, Unfortunately, we do not recognise your name or are able to find your details on our system in regard to any of our services. Could you please contact us via review@countrywide.co.uk so we can investigate further?
★★★★★ 5/5
GoogleGreat service!!!
Parveen heads her team extremely well and they follow in her footsteps which enables the team to maintain an exceptional standard at all times.
SophiaSoul · 25 December 2019 · Taylors Countrywide Bedford (32-36 Allhallows)
Agent replied
Thank you for taking the time to leave us your lovely comments. I will make sure the local team are made aware of your 5* review! Best wishes, Amy.
★★★★★ 5/5
GoogleFabulous team at Taylor's, so helpful and accommodating. Excellent communication and great personal touch. Thank you for all you have done with helping my Mum with her move.
Lea · 24 December 2019 · Taylors Countrywide Bristol
Agent replied
Thank you for your wonderful 5* review, It is great to read that you are more than happy with the service provided by our local team. Kind regards, Scott
★★★★★ 5/5
GoogleVery happy with the prompt and friendly assistance we continually receive. Thank you!
Chloe · 24 December 2019 · Taylors Countrywide Bristol
Agent replied
Thank you for your wonderful 5* review, It is great to read that you are more than happy with the service provided by our local team. Kind regards, Scott
★★★★★ 5/5
GoogleMine and my partners first time buying a house and honestly couldn't think of a better team to help us along the way !! Both Bens, Lisa and Kaela were all really patient with us and all our questions and explained everything we needed and had to do in order for us to buy our new home
Thanks again guys !!!
Henry & Jodie
Henry · 16 December 2019 · Taylors Countrywide Bristol
Agent replied
Thank you Henry for taking the time to leave us this excellent review, it's great to see that the Taylors team were once again able to provide their proven, 5* service! Best wishes in your new home. Kind regards, Lucy.
★★★★★ 5/5
GoogleGreat work from the team. Especially Jamie the branch manager who went above and beyond to make sure the sale went through in time. Excellent Customer Service.
Kristian · 15 December 2019 · Taylors Countrywide Wellingborough
Agent replied
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
★★★★★ 1/5
Google-1000 Stars
They will do anything to sell you a property even withholding very important information from you.
The branch manager told me to shot up and didnt allow me to talk on a phone conversation. This is after i started talking politely and wanting to fully explain a very wrong situation.
He said there wasnt need for me to talk and shouted STOP TALKING.
At the end i let him talk and he did not answe accordingly to what i was saying because he refused to listen to me.
I would never trust any one in that branch, no one at all expexially the branch manager, hopefully he wouldn't be for long.
VI[NO]MU · 11 December 2019 · Taylors Countrywide Northampton (4 Bridge Street)
Agent replied · 9 December 2024
Good morning,
I am sorry you were not happy in your experience we us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy.
★★★★★ 1/5
Google-1000 Stars
They will do anything to sell you a property even withholding very important information from you.
The branch manager told me to shot up and didnt allow me to talk on a phone conversation. This is after i started talking politely and wanting to fully explain a very wrong situation.
He said there wasnt need for me to talk and shouted STOP TALKING.
At the end i let him talk and he did not answe accordingly to what i was saying because he refused to listen to me.
I would never trust any one in that branch, no one at all expexially the branch manager, hopefully he wouldn't be for long.
VI[NO]MU · 10 December 2019 · Taylors Countrywide Northampton (38b Main Road)
Agent replied · 8 December 2024
Good morning,
I am sorry you were not happy in your experience we us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy.
★★★★★ 1/5
GoogleWent to country wide mortgages and my review would Zero stars is being generous about this company. They have failed at every turn in this journey. They have cost be money with their incompetence. I would stay well clear of this company in every aspect. Approach at your own risk
Enigma · 10 December 2019 · Taylors Countrywide Bedford (32-36 Allhallows)
Agent replied
Hi Oli, Unfortunately, we do not recognise your name or are able to find your details on our system in regard to any of our services. Could you please contact us via review@countrywide.co.uk so we can investigate further?
★★★★★ 1/5
GoogleOMG so unprofessional, an absolute joke l am aware that Estate Agent's have a habit of lying but these Clown's take it to a new level.please never ever go with these
Brian · 7 December 2019 · Taylors Countrywide Wellingborough
Agent replied
Hi Brian,
Thank you for taking the time to leave us your comments and I am sorry you feel this way. Please contact us via review@countrywide.co.uk should you wish to discuss further. Kind regards, Scott
★★★★★ 4/5
GoogleRating only, no written review.
Louise · 3 December 2019 · Taylors Countrywide Bedford (32-36 Allhallows)
Agent replied
Hi lousie Robarts, thank you for your review the lettings team appreciate your review
★★★★★ 5/5
GoogleRating only, no written review.
Adrian · 3 December 2019 · Taylors Countrywide Cardiff (Unit 13)
★★★★★ 1/5
GoogleWould give 0 stars
They rarely answer the phone or call back when they say
They work in conjunction with another and say to call them or your landlord.
The other agency say to call Taylor's or the landlord and the cycle of incompetence can then repeat.
Marcus · 3 December 2019 · Taylors Countrywide Northampton (4 Bridge Street)
Agent replied
Hi Marcus, Thank you for taking the time to leave us your comments and I am sorry if this has been your experience. Customer service is very important to us and as such I would like to invite you to contact us directly about your concerns to review@countrywide.co.uk. Kind regards, Scott
★★★★★ 5/5
GoogleThe staff here are brilliant. They were really helpful throughout the process with me buying a house. The communication was brilliant as I was informed regularly with and updates.
I would definitely recommend, very happy with the service 👍🏻
Also Kaela who helped me sort a mortgage out was brilliant and made everything so easy through the process.
Brizzle · 1 December 2019 · Taylors Countrywide Bristol
Agent replied
Really great to read another 5* review for our Taylors branch. Thank you so much Simon for the recommendation. Your comments will be passed on to the team. Kind regards, Lucy.
★★★★★ 5/5
GoogleExcellent service from the team at the Cardiff Bay office, especially Ashleigh, Vicky and Gary. Very professional and efficient, made the process extremely straightforward. I would highly recommend. Thank you!
Jonathan · 26 November 2019 · Taylors Countrywide Cardiff (Unit 13)
Agent replied
Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleGreat service and kind staff (especially Vicky Mitchell). Respond fast and explain everything well.
Recommend it :)
Fawaz · 26 November 2019 · Taylors Countrywide Cardiff (Unit 13)
Agent replied
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Many thanks for the recommendation. Best wishes, Scott
★★★★★ 5/5
GoogleI have always found Taylors very responsive, helpful and accommodating. Jack put me in touch with their Bristol team when I was looking for accommodation, and both Jack and Taylor were excellent at addressing my queries during and even after the moving out process.
Lynsey · 26 November 2019 · Taylors Countrywide Cardiff (International Drive)
Agent replied
Many thanks for the wonderful 5* review! It's great to see that our dedicated team once again provided a excellent service. Best wishes, Lucy.
★★★★★ 5/5
GoogleWe have used letting agency for many years - always friendly, helpful and courteous. Full management service provides peace of mind. Tenant succession has been very good with only few days when property has been empty. Now looking to sell. Early stages, but sales team have been attentive and professional. Initial viewing within first week on market and promise of regular reviews to ensure we are kept up to date with progress.
It is now two months since my last review (above) and a prospective purchaser has made an offer which we have accepted. Mohammed handled all negotiations and has kept us informed of progress throughout. We have opted to use the Taylors in - house conveyance team and they, too, have maintained contact - primarily via their on-line portal, which is informative and easy to use. We are very happy with the service to date and hope completion will be in the near future.
Graham · 26 November 2019 · Taylors Countrywide Oxford
Agent replied
Many thanks for the 5* review, I will of course ensure your kind words are passed on to our dedicated team. Best wishes, Lucy
★★★★★ 5/5
GoogleI would like to thank David at Taylors Bedford for the smooth running of the Sale of my house. Everyone at the Bedford branch is friendly, helpful and professional. They have made this move without any stress and I would highly recommend them to anyone. If they had a branch in Rushden where I am moving I would have had no hesitation but to use them there.
Angie Greene
A · 25 November 2019 · Taylors Countrywide Bedford (Unit 7)
Agent replied
Thank you for your glowing 5* review of our local team. It is always great to read such positive comments from our clients. Kind regards, Scott
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