Newest first, from every platform, with the office each review is about. First names only.
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4/5
GoogleTaylors are always very helpful and professional when dealing with my properties and respond when I get in contact with them. One of my buildings is an HMO and the Regulations are difficult to navigate. They do this well.
David Β· 20 February 2024 Β· Taylors Countrywide Oxford
Agent replied Β· 20 June 2024
David, thanks for the excellent review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleI have a portfolio under Natalieβs management for a few years now. she and her hard working team really take care of our interests and proactively help us to resolve many issues too
Iβd not hesitate to recommend other landlords to consider Natalieβs (and team) services
Alan Β· 20 February 2024 Β· Taylors Countrywide Oxford
Agent replied Β· 20 June 2024
Hi Alan, thanks for your excellent5* review and recommendation! Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe sold our property in Norfolk and looked to move to Oxford, but as we didn't know the area we decided to go into a rented property. We thought it would be easy! how wrong we were! the agents we spoke to wanted us to get into a bidding war! Then we spoke to Sean from Taylors, he showed us around a property and then followed it up the following day, we confirmed we would like to rent it! and that was that, he made the whole process simple, took the stress out of it (we had only 3 weeks from exchange to completion to find somewhere!) and here we are, great house and couldn't recommend Sean and Taylors more highly!
Mark Β· 20 February 2024 Β· Taylors Countrywide Oxford
Agent replied Β· 20 June 2024
Many thanks Mark for taking the time to leave us your fantastic 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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5/5
GoogleNatalie's team is an excellent in facilitating the entire rental process.They communicated all information and kept me informed of every progress. Ensuring a seamless experience and offering prompt assistance whenever needed. I highly recommend Taylor's Oxford.
A Β· 20 February 2024 Β· Taylors Countrywide Oxford
Agent replied Β· 20 June 2024
Thanks AK for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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5/5
GoogleWent with Natalie and her team to fully manage my rental property on the recommendation of another landlord. They've been responsive to all my queries, oversaw a large refurbishment, and worked hard to find a new tenant. A positive experience so far!
Jerome Β· 20 February 2024 Β· Taylors Countrywide Oxford
Agent replied Β· 20 June 2024
Jerome, thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleKatie and Nikolina in Lettings were really helpful and professional when helping me find the perfect property for my needs 5π service β¦
Ryan Β· 20 February 2024 Β· Taylors Countrywide Milton Keynes (4 Barnsdale Drive)
Agent replied Β· 19 June 2024
Ryan, thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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1/5
GoogleNo point booking a viewing as the agent books a viewing time then rings 10 mins after that time to say he is running late,,π€·π€·π€· Really.!!! Such unprofessional service, pity the sellers β¦.
And few months ago after putting in an offer on another property the lack of communication was inept and i had to chase them,πππ€·π€·
So its A NO From Meβ¦
Andrew Β· 20 February 2024 Β· Taylors Countrywide Bedford (Unit 7)
Agent replied Β· 19 June 2024
Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI have just completed the sale of my late fatherβs house through Taylors Bedford. The advice, support and professionalism provided by the Bedford office team has been outstanding. They ensured the price was set at an attractive and realistic level, with appropriate marketing to reach the type of buyers we were hoping to attract. My special thanks go to Connor Clingen who realised exactly what one buyer was looking for and guided this buyer to view my fathers house. It was more expensive than the buyerβs stated price range but was a really good match. Well done Taylors.
Graham Β· 20 February 2024 Β· Taylors Countrywide Bedford (Unit 7)
Agent replied Β· 19 June 2024
Many thanks for your excellent 5* review and many thanks for your kind words Graham Mills. Kind regards, Lucy, Customer Relations.
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5/5
GoogleThis is the second time in so many months Taylorβs have gone above and beyond.
Especially the manager and staff.
I will continue to let my propertyβs through them and hope this review will inspire everyone else.
Derek Β· 16 February 2024 Β· Taylors Countrywide Oxford
Agent replied Β· 11 January 2025
Many thanks Derek for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleSantini showed us a property in Sandy. Not only was he knowledgeable and professional he was very friendly and easy to talk to.
Hope he does very well in his career as he deserves it.
Kay Β· 28 January 2024 Β· Taylors Countrywide Biggleswade
Agent replied Β· 27 April 2024
Thanks for the excellent 5* review Kay! Best wishes, Lucy, Customer Relations.
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5/5
GoogleGreat experience finding and letting a property with Aiden and Megan
Abbi Β· 28 January 2024 Β· Taylors Countrywide Cardiff (International Drive)
Agent replied Β· 25 August 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAidan King provided a positive experience when viewing an accommodation and Iβd happily recommend him to future clients.
Alan Β· 28 January 2024 Β· Taylors Countrywide Cardiff (International Drive)
Agent replied Β· 25 August 2024
Thank you Alan for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleCharlie & Megan were so helpful giving me advice on letting my property and marketed it very quickly always updating me with any developments very quickly. Execellent service - would recommend and instruct again
D Β· 28 January 2024 Β· Taylors Countrywide Cardiff (International Drive)
Agent replied Β· 25 August 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleReally great support from Emily and the team as I had a bad experience with a previous buyer and had to put my property back on the market. I have been supported and have been helped to achieve a better deal this time. Really great support and plenty of calls to let me know what was happening at each stage. The support has been very clear and friendly.
Andre Β· 28 January 2024 Β· Taylors Countrywide Cardiff (International Drive)
Agent replied Β· 25 August 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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1/5
GoogleNo point booking a viewing as the agent books a viewing time then rings 10 mins after that time to say he is running late,,π€·π€·π€· Really.!!! Such unprofessional service, pity the sellers β¦.
And few months ago after putting in an offer on another property the lack of communication was inept and i had to chase them,πππ€·π€·
So its A NO From Meβ¦
Andrew Β· 25 January 2024 Β· Taylors Countrywide Bedford (32-36 Allhallows)
Agent replied Β· 25 March 2024
Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI recently moved to Cardiff and Cameron has been extremely helpful in noting my preferences for a property and then only went ahead and found a brilliant one by the bay area. He has been very prompt with all my queries and concerns. Highly recommend using Taylors Agency.
Cassandra Β· 25 January 2024 Β· Taylors Countrywide Cardiff (Unit 13)
Agent replied Β· 25 March 2024
Many thanks for the fantastic 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI moved last year after 36 years at the same house. I found it stressful and confusing at times. I was supported throughout the process by Ian and his staff. Ian was always available to explain the process and steps. I would recommend
Janet Β· 25 January 2024 Β· Taylors Countrywide Luton (212 Marsh Road)
Agent replied Β· 25 March 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
Googleprofessional and efficient service. smooth check in experience
Eamonn Β· 21 January 2024 Β· Taylors Countrywide Oxford
Agent replied Β· 20 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI couldn't leave a high enough recommendation for this agency, They were very supportive through out the whole process. Chad Deakin in particular went above and beyond to close the sale.
Andrea Β· 21 January 2024 Β· Taylors Countrywide Oxford
Agent replied Β· 20 June 2024
Hi Andrea! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
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1/5
GoogleI am deeply disappointed with my recent encounter at Taylors. During the key handover, Senior Branch Manager Natalie Meech exhibited disrespectful and discriminatory behavior, including a noticeable racial bias. Unfortunately, she failed to extend even the simplest courtesies, such as offering a seat. Additionally, there were requests for unlawful demands on behalf of the landlord, escalating the situation further.
Regrettably, Natalieβs conduct included contacting the landlord in our presence, advising against us, and suggesting conversations behind our backs. This experience, compounded by racial bias, has tainted my perception of a company like Taylors. On a positive note, I appreciate Seanβs courteous and respectful assistance.
Considering the severity of the situation, we are compelled to report this behavior to relevant authorities. Discrimination, particularly when coupled with racial bias, has no place, and we cannot accept being treated as anything less than equal.β
Kalpa Β· 21 January 2024 Β· Taylors Countrywide Oxford
Agent replied Β· 20 June 2024
We at Countrywide strongly refute any allegations of racism, we are proud to be a diverse and inclusive company. If you are unhappy with your experience, we would ask you to contact us so we can discuss this with you via our compliance team review@countrywide.co.uk
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5/5
GoogleI've been working with Taylors for over two years now. They are receptive, quick to respond to our queries/emails and always willing to help. A special thanks to Natalie Meech for her professionalism and collaborative approach.
Lorena Β· 21 January 2024 Β· Taylors Countrywide Oxford
Agent replied Β· 20 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
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1/5
GoogleAwful, awful company.
Peter Β· 21 January 2024 Β· Taylors Countrywide Milton Keynes (4 Barnsdale Drive)
Agent replied Β· 19 June 2024
Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
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5/5
GoogleOur experience with Taylors Oxford was absolutely brilliant! A massive thank you to Natalie, Sean and Joanne who managed to help us find a student property immediately! Highly recommend this letting agent!!
Daniel Β· 12 January 2024 Β· Taylors Countrywide Oxford
Agent replied Β· 11 January 2025
Thank you for taking the time to leave us this wonderful 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleSuch a pleasure to deal with Samantha and colleagues at Taylor's Estates. Highly recommended!
Natalie Β· 29 December 2023 Β· Taylors Countrywide Biggleswade
Agent replied Β· 27 April 2024
Hi Natalie! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
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