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Taylors Countrywide estate agents in Cardiff, Bedford, Luton and 13 more

4.3

★★★★★ Great

2,569 reviews across 23 offices and 2 platforms

www.taylorsestateagents.co.uk/forsaleoffice/oxford-city/39

Taylors Countrywide has 23 offices, in Cardiff (two offices), Bedford (three offices), Luton (three offices), Milton Keynes (two offices), Oxford, Northampton (two offices), Bristol, Dunstable, Biggleswade, Watford, Peterborough, Hitchin, Wellingborough, Sandy, Letchworth Garden City and Huntingdon (Bedfordshire, Northamptonshire, Hertfordshire, South Glamorgan, Buckinghamshire, Cambridgeshire and Oxfordshire). Together they have 2,569 reviews on two platforms, rated 4.3 out of 5 overall.

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4.3 / 5

2,565

Reviews on Google

All 23 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 Matthew and the team were fantastic at securing me a price I was particularly happy with, 102% of the asking price, in a really great timescale. Their knowledge ...George, 13 August 2016Read the review from sellers

Buyers3 reviews

1.0 / 5 These guys are absolutely terrible. We 'purchased' a property with them two months ago and received no updates at all. They didn't reply to any phone calls or ...Gemma, 5 August 2016Read all 3 from buyers

Our offices

Taylors Countrywide's 23 offices, most reviewed first. Each has its own page.

Latest reviews from every Taylors Countrywide office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Excellent service, very professional and caring. Lots of reassurance when things didn't go to plan and always up to date with the process.

Karen · 4 May 2017 · Taylors Countrywide Sandy

1/5

Google

Pretty poor to be honest. On more than one occasion they have contacted me about property. Each time the property is NOT in the area we had been looking to move into. I am only doing this review because once again I have been contacted and once again I have had to repeat my requirements. They do not list and do not appear to keep records of client requirements.

Rob · 4 May 2017 · Taylors Countrywide Sandy

1/5

The Trusted Agent
Buyer

Avoid this agent

Taylor's advertised a house for sale, I was looking for a buy to let property & this property fitted the bill perfectly. I contacted the agent keen to view the property asap but this never happened, after numerous phone calls I never did get to see the property. I found the staff to have every excuse under the sun & very rude.

Duncan · 7 April 2017 · Taylors Countrywide Wellingborough

Agent replied · 20 October 2017

Thank you for taking the time to leave us your feedback. I was disappointed to read that you were not happy with your experience and as such would like to advise you to contact us privately via review@countrywide.co.uk to discuss any concerns you may wish to raise. Kind Regards.

1/5

Google

All about unreliability! after viewing one, we said we wanted to take it and were told that they would call asap. And didnt get any news. When we called them, they said its gone . Now What we can see is that one is still on market and available. No need to lie, no need to reveal your secret business to all if u dont wanna do what u r doing actually!

Shoyoung · 10 December 2016 · Taylors Countrywide Watford

Agent replied

Hi Shoyoung, I would like to apologise if you feel the service you received was not positive. We act on behalf of our clients and follow their instructions, you applied for the property but unfortunately your offer was rejected due to a number of reasons at the clients discretion. If there is anything further we can do to help in the future please don't hesitate to contact us at the office. Many thanks, Branch Manager

5/5

Google

I had never sold a property before so was very nervous and probably the most annoying seller with all my questions and chasing however the guys are full of knowledge and kept me up to date with all feedback from viewings and also feedback with how the property was doing online. we are now SOLD subject to contract and just want to say a big thank you to everyone in the office!

Zoe · 10 December 2016 · Taylors Countrywide Wellingborough

Agent replied

It is encouraging to read how proactive and understanding the branch was during the sale of your property, putting any worries you had at ease. I am very please to read you are now sold subject to contract and i am positive the branch will continue to support you through to completion. I will pass on your gratitude to the team at Wellingborough, many thanks for taking the time to leave your marvelous five star review.

1/5

Google

Put an offer in on a property and drove 60+ miles to get all relevant documents to Taylors so we could take it off the market and we NEVER had a phone call back to say if the offer had been accepted or not. The agents were very patronising …

T · 10 December 2016 · Taylors Countrywide Wellingborough

Agent replied

I appreciate you taking the time to leave this review and I am sorry to hear of the difficulties you feel that you experienced, we welcome all feedback however I am afraid we cannot find your customer record as you have used a pseudonym to leave this review, we pride ourselves on our customer service so to help resolve your problem please can you contact the branch on 01933 375206 so we can find out which property this was in relation to. Branch Manager

5/5

Google

Great Service and quick to help. Will definitley use again! Thank you Oliver and the team.

Shaun · 10 December 2016 · Taylors Countrywide Wellingborough

5/5

Google

Very smooth and efficient service. Knowledgable and friendly staff with support through the whole process. I would recommend Taylors extremely highly to anybody looking to sell quickly and painlessly.

Mick · 10 December 2016 · Taylors Countrywide Wellingborough

5/5

Google

I had an exceptipnal experience selling my home with Taylors. From my first contact with the office I was always confident that I was going to get the best results with them. I called out 5 different agents to value my property and Taylors …

James · 10 December 2016 · Taylors Countrywide Wellingborough

Agent replied

Thank you for taking the time out to write this delightful review regarding your experience whilst selling your property with Taylors Estate Agents in Wellingborough. It is so encouraging to hear you felt made the right decision when instructing Taylors to sell your property and that the support and five start service was felt throughout your sales process. I will make sure that your wonderful review is fed back to the entire team at the branch. Many Thanks.

1/5

Google

Tried to trick me into setting up a standing order a month early when i moved in, next 2 years were okay, then now with no prior notice, i come home to workmen in my flat, which they've left in a mess and gone through my personal possessions such as wallet, notebooks etc. Disgusted. Tenant's rights? Not with this lot

Shaun · 10 December 2016 · Taylors Countrywide Northampton (38b Main Road)

Agent replied

Hi Shaun, thank you for your review. Regarding the standard mandate form, tenants need to instruct their bank on the start of their contract date, so we can't possibly charge you a month prior. I can assure you that we have taken this matter very seriously and made note that you would prefer to be present on any future works or repairs. However, concerning your allegations, we could not find any evidence of your claims given the contractor’s impeccable reputation. The technician is question has been in countless properties over the numerous years he has been working with us and we have never had such similar allegations made. We have not dismissed the situation however no evidence of wrong doing has been presented hence it would be hard on us to make any other judgement. We can only assume there was no intention as the contractor would never displaced anyone’s items unless it was absolutely needed or by accident. Thank you for making us aware of the situation and if you would like to discuss this further please contact the branch on 01604 930017.

5/5

Google

My partner and me used taylors to buy our first property. Taylors made us feel valued as first time buyers helped us through every step of the process which seemed very nervous, confusing and complicated at times but they were there to reassure us through the stages and they were always there to help us whenever we needed them. We would highly recommend their mortgage adviser (Danny) as he was able to search the market for a mortgage that suited us and we didn't need to go up and down the high street to find one. Adam the Branch Manager was a great presence in our purchase showing that they take great pride at all levels and no sale is too big or too small we felt at ease with them. We plan on buying another house in the next coming years and would highly recommend Taylors.

Tom · 20 November 2016 · Taylors Countrywide Huntingdon

5/5

Google

First time ever dealing with a house sale and have to say Taylor's team in Sandy especially Will Ali were great, they were helpful, knowledgable and very friendly could no …

Deborah · 2 November 2016 · Taylors Countrywide Sandy

5/5

Google

The team at Taylor's in Sandy has been excellent in the sale of my late mother's house. They have been helpf …

Cath · 2 November 2016 · Taylors Countrywide Sandy

1/5

Google

Verging upon criminals. Repeatedly asked us for rent that had already been paid. Took out rent from one of my housemates, after the lease had ended. Didn't pay our deposit back for our rent, despite having clearly agreed a fee. Dodged our …

Mblacket · 22 October 2016 · Taylors Countrywide Oxford

Agent replied

Dear Miles, Thank you for your feedback and I am sorry you feel your experience with Taylors has been a negative one. It is very disappointing to read your comments and I would very much like to discuss your areas of concern in more detail. We were liaising with yourself and your co-tenants and it can be difficult to speak to you individually. We also had a delay in the deposit release due to deposit procedures, all keys being returned and confirmation from other parties related to the tenancy. The feedback we receive from our customers is imperative in making any necessary changes to ensure we meet the levels of service we demand as a business and you expect as a customer; I assure you we take every single review very seriously and welcome the opportunity to discuss with you in an attempt to resolve any issues. Please call me at the branch at your earliest opportunity on 01865 477059 and I can go over the file and discuss further with you. Natalie Meech, Senior Manager.

5/5

Google

Top class service. Couldn't of asked for more from Warren as he went above and beyond our expectations. Polite respectful young man

Joe · 13 October 2016 · Taylors Countrywide Watford

Agent replied

Thanks Joe. Best wishes, Mark

1/5

The Trusted Agent
Buyer

Very untrustworthy and underhand

the worst Agents we have worked with and Lie until there caught out. accepted a offer on a property and have since found someone who will pay higher price. They failed to a advise the landlord we where ready to exchange and told the landlord we couldn't so they could sell to a buyer with a higher offer. When we caught them out they tried to pull it back ad offer it to us at a higher price.....

Anonymous · 21 September 2016 · Taylors Countrywide Luton (27 George Street)

Agent replied · 20 October 2017

Thank you for taking the time to leave us your feedback. I was disappointed to read that you were not happy with your experience and as such would like to advise you to contact us privately via review@countrywide.co.uk to discuss any concerns you may wish to raise. Kind Regards.

5/5

Google

I'd happily recommend the Taylor's branch at Sandy. The team were professional and friendly. The house sold very quickly thanks to their proactive efforts at contacting prospective buyers. Communication throughout the process was prompt and effective. I'm glad we used them and I'm delighted that they helped us achieve the best possible price for our property. I'd definitely use their services again.

Sara · 18 September 2016 · Taylors Countrywide Sandy

5/5

Google

I considered several estate agents when deciding to put my house up for sale, but opted for Taylors because I was impressed by their professionalism and confidence in selling my house. They told me they had several potential buyers interested in my type of house and, almost as soon as I opted for them they were sending people to view my house. The person who bought it had viewed my house before it was put on Taylors website. So in reality they sold it before advertising it, which is impressive. I was very satisfied with the service they provided.

Barrie · 18 September 2016 · Taylors Countrywide Sandy

5/5

Google

Scott Rose of Countrywide is the best mortgage consultant anyone could hope to work with. He is extremely pleasant and knowledgeable, he will put extraordinary amounts of time and effort into getting you the best possible deal and explaining the whole process to you throughout. He is someone we have now dealt with twice, following him to his new location in Watford, and we have come to hang on his every word in both transactions. Without him a very fraught purchase would have been an absolute nightmare, instead his skill helped us save money and his good humour also put us at ease at many tricky moments. We cannot praise him highly enough. Thank you Scott.

R · 28 August 2016 · Taylors Countrywide Watford

5/5

The Trusted Agent
Seller

Great knowledge and service

Matthew and the team were fantastic at securing me a price I was particularly happy with, 102% of the asking price, in a really great timescale. Their knowledge of the market, which to be fair they dominate locally, was unbeatable, and really help me feel comfortable with the team. I truly felt like they were on my side. They aren't cheap, but if you're selling your most valuable asset why would you want cheap?

George · 13 August 2016 · Taylors Countrywide Cardiff (International Drive)

Agent replied · 20 October 2017

Thank you for taking the time to leave us this 5 star review, it is always great to see that the team were once again able to provide such fantastic service. Kind Regards.

1/5

The Trusted Agent
Buyer

STAY AWAY

These guys are absolutely terrible. We 'purchased' a property with them two months ago and received no updates at all. They didn't reply to any phone calls or emails. In the end we had to drive over there in a lunch break to find out what was going on with our purchase only for them to tell us that the property had been withdrawn THE DAY BEFORE and that we 'should have received an email', which of course, never arrived. We have now lost the house of our dreams and we didn't even get a 'sorry'. Avoid them like the plague for your own sanity.

Gemma · 5 August 2016 · Taylors Countrywide Milton Keynes (161-163 Queensway)

Agent replied · 20 October 2017

Thank you for taking the time to leave us your feedback. I was disappointed to read that you were not happy with your experience and as such would like to advise you to contact us privately via review@countrywide.co.uk to discuss any concerns you may wish to raise. Kind Regards.

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Questions about Taylors Countrywide

Which Taylors Countrywide office has the most reviews?

Cardiff (Unit 13) has the most, with 471 reviews rated 4.6 out of 5, followed by Cardiff (International Drive) with 327.

Where are the Taylors Countrywide offices?

The 23 Taylors Countrywide offices, by town:

What do buyers say about Taylors Countrywide?

3 reviews from buyers, rated 1.0 out of 5 on average. For example, Gemma wrote: "These guys are absolutely terrible. We 'purchased' a property with them two months ago and received no updates at all. They didn't reply to any phone calls or ..."

Reviews may appear on more than one platform.

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