Romans estate agents in Fleet, Reading, Bracknell and 18 more

★★★★★ 5/5

Google

Romans have been managing my property for coming up to 20 years. Jasmine Britten has been my property manager for a while now and I'm really happy with her. She is approachable, friendly, prompt, and knowledgable. I feel I can trust her to get the job done and to communicate with me in a timely manner.

Patti · 16 June 2026 · Romans Fleet

★★★★★ 5/5

Google

Jasmine Britten, has been my Property Manager since 2024. She is very professional and proactive ensuring thar any issues are resolved quickly. An excellent communicator.

Joseph · 16 June 2026 · Romans Fleet

★★★★★ 1/5

Trustpilot

AVOID ROMANS WINDSOR

If you value fair treatment, transparency and professionalism, I would strongly recommend looking elsewhere. My experience with Romans Windsor was poor from shortly after moving into the property and deteriorated further throughout the tenancy, culminating in an exhausting and frustrating check-out process. GARAGE ISSUE FROM THE START When I moved into the property in October, the garage was in a poor condition and appeared not to have been cleaned in years. More concerningly, the garage contained a substantial quantity of the landlord's belongings, including wardrobes, furniture and boxes of materials for the landlord's new home. These items remained there until mid December. For over two months of my tenancy, I was unable to properly use part of the property that I was paying for. CHECK-OUT PROCESS The check-out report was completed to a vastly higher level of detail than the check-in inventory. Despite this, deductions were pursued for items that were: • Already present at the start of the tenancy • Recorded in the check-in inventory • Insufficiently evidenced at check-out One example was being asked to pay for the removal of two large carpet offcuts despite the check-in inventory specifically recording "2 x large carpet off cuts" as being present when I moved into the property. I accepted responsibility for a number of items and made repeated attempts to reach a reasonable settlement. However, many responses simply repeated that the landlord believed the charges were valid rather than addressing the evidence submitted. CONTRADICTORY INFORMATION I was initially told adjudication would cost: **£200 INCLUDING VAT** I was later told adjudication would cost: **£220 PLUS VAT** When I asked where these figures came from, what contractual clause they were based on and how they aligned with the documentation supplied to me, I never received a proper answer and my questions were simply ignored. DEALING WITH THE PROPERTY MANAGER My dealings with her were consistently difficult. Straightforward questions required repeated follow-ups. Requests for clarification were ignored. Important questions went unanswered. Obtaining clear information often felt harder than it should have been. THE GARDEN WAS LEFT IN BETTER CONDITION What makes this even more frustrating is that the property, particularly the garden, was left in a significantly better condition than when I moved in. Considerable time and effort was invested in improving and maintaining the outdoor areas throughout the tenancy. Despite this, the focus at check-out appeared to be on identifying minor issues and pursuing deductions rather than assessing the property as a whole. ADVICE TO FUTURE TENANTS Document absolutely everything. Most importantly, insist on being present during both the check-in inventory and the check-out inspection wherever possible. Do not simply accept the inventory report without reviewing it carefully. Challenge any omissions, inaccuracies or vague descriptions immediately. Take photographs and videos when you move in. Take photographs and videos when you move out. Photograph every room, wall, door, window, appliance, carpet, garden area and item listed on the inventory. Keep copies of all correspondence and reports. Retain all evidence until every aspect of the tenancy has been formally concluded. Based on my experience, detailed photographic evidence and attendance at both the check-in and check-out inspections are essential. FINAL THOUGHTS I accepted responsibility where claims were justified. What I do not accept is: • Being asked to pay for items already documented at check-in • Being presented with contradictory information • Having legitimate questions ignored • Being expected to accept claims that were not properly supported by the evidence • Paying for parts of a property whilst not having full use of them Based on my experience, I would not rent through Romans Windsor again and would not recommend them to prospective tenants.

Warren · 16 June 2026 · Romans Fleet

★★★★★ 5/5

Google

Jasmine Britten from the Fleet branch has been very responsive and reliable regarding any property issues. Thank you and keep up the great work!

A · 16 June 2026 · Romans Fleet

★★★★★ 5/5

Google

My brothers and I sold our parents' house through Romans and had the pleasure of working with Ben Plowman. Selling your childhood home is an emotional experience, so I can't thank Ben enough for making the entire process as smooth and painless as possible. From our initial meeting right through to exchange, Ben proved himself to be genuine, professional and truly invested in helping us achieve the best outcome. He showed great respect for our family home, provided honest and practical advice, and reassured us that he would conduct all viewings, which we really appreciated. We couldn't have asked for a more personal level of service. Ben kept us informed at every stage of the process, and was always available to answer our questions and offer support whenever we needed it. His patience, communication and commitment made a difficult process much easier, and we are extremely grateful for everything he did.

Lindsay · 16 June 2026 · Romans Basingstoke

★★★★★ 5/5

Trustpilot

We have ALWAYS had a great relationship…

We have ALWAYS had a great relationship with Kim Stockley at the Romans Windsor office. She has always been available to help with any issues we've had and very easy to communicate with.

Jon · 15 June 2026 · Romans Fleet

★★★★★ 5/5

Google

We were shown all three properties in a clear and organised manner. Ben was helpful, friendly, knowledgeable, and ensured we understood the benefits and differences of each property.

Richa · 14 June 2026 · Romans Wokingham

★★★★★ 5/5

Google

A great experience selling the property. Hollie and the team were great and very helpful, guiding us through the sale from start to finish. Keeping us informed of every stage as it happened. Would definitely use Romans again.

Linda · 13 June 2026 · Romans Aldershot

★★★★★ 5/5

Google

Had a good experience with buying our house through Romans. Vasco went above and beyond to make sure everything went smoothly. Would definitely recommend!

Ashram · 13 June 2026 · Romans Aldershot

★★★★★ 5/5

Google

I am very impressed with the service I have received from Romans Agency in Aldershot and in particular I want to thank Ella, Matt and Will for the excellent collaboration with me. They are consistent, supportive with any of my requests and extremely communicative throughout the whole process. They also managed to find me a tenant in only just two days after the ad went live. I have the dream team to fully manage my property!

Senada · 13 June 2026 · Romans Aldershot

★★★★★ 5/5

Google

Got to say how good the Aldershot branch is for lettings management! Particular mention to Mo Rajput and Will Clarke for putting in the extra effort to keep us informed. Well done everyone.

Robert · 13 June 2026 · Romans Aldershot

★★★★★ 5/5

Google

I am an extremely picky landlord with very high standards. I have been working with Will and Paula for many years now and they are exceptional at what they do. I have no hesitation in recommending them.

Leigh · 13 June 2026 · Romans Aldershot

★★★★★ 5/5

Google

Will has always provided us both with a 5 star service. He is always polite and shows patience and knowledge at all times. Gerald & Pauline.

Gerald · 13 June 2026 · Romans Aldershot

★★★★★ 5/5

Google

I applied to rent through Romans in Aldershot in May 2023 and their efficiency enabled me to subsequently move into an excellent property very quickly. Mohammed Rajpute and his Team at the Branch have been thoroughly helpful to me as a tenant and no praise is too high for their positive attitude which I continue to appreciate: Mohammed has been most helpful with some maintenance requests I have made in 2026. I would gladly recommend Romans of Aldershot to any prospective customer.

John · 13 June 2026 · Romans Aldershot

★★★★★ 5/5

Google

We had a fantastic experience with Camberley Romans team from start to finish. The team was professional, friendly, and incredibly helpful throughout the entire process, from our initial inquiry right through to completion. They were always responsive, kept us informed at every stage, and took the time to answer all of our questions promptly and thoroughly. We truly appreciated their dedication, excellent communication, and commitment to helping us every step of the way. We would highly recommend them to anyone looking for a reliable and professional team. Thanks!

Tamara · 13 June 2026 · Romans Camberley

★★★★★ 5/5

Google

We've worked with Izzy on finding our new property - she's been great at responding quickly to all of our questions and making the whole process easy and as stress free as moving could be.

Emma · 13 June 2026 · Romans Camberley

★★★★★ 5/5

Google

The Romans staff at Camberley branch were so helpful in my new venture of renting a property, there were times when the third party agents responsible for me getting the property were being just as difficult as could imagine, this is where Chloe came in and helped get things sorted in a calm orderly manner, even when we struggled to get the information from the links given by third party Chloe found a way around it, all ended up well, thanks to her and of course the team, there is no “ I “ in team, well done Romans staff

Neil · 13 June 2026 · Romans Camberley

★★★★★ 5/5

Google

Isabel was extremely helpful throughout my tenancy application process. She kept me updated at every stage, answered my questions promptly, and made the whole experience smooth and easy. Her professionalism and friendly approach gave me confidence throughout the process. I really appreciate all her support and would highly recommend Isabel and Romans Camberley to anyone looking for a reliable letting agent.

Dave · 13 June 2026 · Romans Camberley

★★★★★ 5/5

Google

Romans were great at keeping me informed of all the potential clients who were interested in my property .Chloe Cundy managed to get a suitable couple into my flat as unfortunately the first lot of tenants pulled out at the last minute .She answered all my queries in record time and kept in touch on a daily basis .Highly recommend .

Petergosling · 13 June 2026 · Romans Camberley

★★★★★ 5/5

Google

We have dealt with Romans Letting Agents for many years and have always found them to be helpful and efficient, particularly Jasmine Britten who is our current property manager.

Lesley · 13 June 2026 · Romans Camberley

★★★★★ 5/5

Google

Romans have been managing rentals for us for many years. Their work shows a desirable level of professionalism. Kyra who is our new dedicated property manager has been very attentive and helpful.

M · 13 June 2026 · Romans Camberley

★★★★★ 5/5

Google

Thank you Kyra Hinchcliffe for becoming my New Property Manager, for being Very efficient and helpful with everything.

Marion · 13 June 2026 · Romans Camberley

★★★★★ 5/5

Google

Five stars to Kaitlyn Young who has been very helpful with some quite tricky enquiries. Thank you.

Paula · 13 June 2026 · Romans Camberley

★★★★★ 5/5

Google

This is to say thank you to Laura Fitzgerald in the Camberley Office for the very professional and caring service she has provided in relation to the letting of, and associated actions for a property we have placed with Romans. We would recommend Romans without hesitation.

Paddy · 13 June 2026 · Romans Camberley