Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleDo not rent with NH unless you are fond of living in mouldy and damp properties. This company has done nothing to solve these issues in one of their properties. Do not rent with them!
Kelsey · 9 February 2021 · Nicholas Humphreys Manchester
Agent replied · 8 February 2025
Hi Kelsey, I can not actually see you listed as one of our tenants. Please could you contact me to discuss the issues mentioned on 01613009180.
Thanks
Jennie
Office Manager
★★★★★ 1/5
GoogleHad a viewing booked to look at a property but they never even bothered to turn up for it, wasted my time and lost the sellers a chance to make a sale.NegativeProfessionalism
David · 8 February 2021 · Nicholas Humphreys Burton Upon Trent
★★★★★ 5/5
GoogleRating only, no written review.
Joe · 8 February 2021 · Nicholas Humphreys Hatfield
★★★★★ 5/5
GoogleBeing with Nicholas Humphreys for quite a while now, I have found Elysse and the rest of the team incredibkh helpful. Especially today, we reported our drains backing up and a contractor was with us within an hour! Thank you for your efforts, nice to know a lettings agency cares!
K&b · 8 February 2021 · Nicholas Humphreys Derby
★★★★★ 5/5
GoogleMy renting experience with Nicholas Humphreys Derby overall has been lovely and smooth all thanks to Bali. I would highly recommend her as she makes the whole process easy peasy :)
Adam · 8 February 2021 · Nicholas Humphreys Derby
★★★★★ 5/5
GoogleShania was really helpful and very knowledgeable and professional. Thank You
Kylie · 8 February 2021 · Nicholas Humphreys Derby
★★★★★ 1/5
GoogleGood luck with getting your deposits backNegativeQuality, Value
Ste · 8 February 2021 · Nicholas Humphreys Derby
★★★★★ 5/5
GoogleDavid has been very helpful and quick to respond.
James · 8 February 2021 · Nicholas Humphreys Nottingham
Agent replied · 7 February 2025
Dear James,
Thank you for your excellent review. We are delighted to hear that you found David to be helpful and quick to respond. We will be sure to pass your comments across to him.
Kind Regards
Nicholas Humphreys Nottingham
★★★★★ 5/5
Googlereally good student letting agency. kirsty is great x
Molly · 8 February 2021 · Nicholas Humphreys Nottingham
Agent replied · 7 February 2025
Dear Molly,
Thank you for your review about Nicholas Humphreys Nottingham, in particular your comment about our colleague Kirsty, who always works hard to provide an excellent service.
Kind Regards
Nicholas Humphreys Nottingham
★★★★★ 5/5
GoogleKirsty was really helpful in helping my friend and I find our student house for next year. We looked around and sorted the property out in no time at all
Thanks
Thomas · 8 February 2021 · Nicholas Humphreys Nottingham
Agent replied · 7 February 2025
Dear Thomas
It is great to hear Kirsty was helpful in assisting you in finding your student house for the next academic year. We are looking forward to the start of your new tenancy with us!
Kind Regards
Nicholas Humphreys Nottingham
★★★★★ 5/5
GoogleNice room with separate bathroom but in shared kitchen may be problem for some people
Maryam · 8 February 2021 · Nicholas Humphreys Nottingham
Agent replied · 7 February 2025
Dear Maryam,
Thank you for your excellent rating.
If you wish to provide further comments about your experience with us please email Maddie at madeleineg@nicholashumphreys.com
Kind Regards
Nicholas Humphreys Nottingham
★★★★★ 5/5
GoogleVery easy to communicate with, quick and reliable at resolving any issue we may have. A pleasure to liaise with.
Joe · 8 February 2021 · Nicholas Humphreys Nottingham
Agent replied · 7 February 2025
Thank you for your positive feedback Joe, much appreciated.
★★★★★ 1/5
GooglePoor quality upon arrival, many general issues with the house.NegativeQuality, Professionalism, Value
Jay · 8 February 2021 · Nicholas Humphreys Nottingham
Agent replied · 7 February 2025
Dear Jarek,
We are disappointed to receive your review in relation to your 19/20 student property with us.
I would be grateful if you could please contact me on madeleineg@nicholashumphreys.com to discuss further.
Kind Regards
Maddie at Nicholas Humphreys
★★★★★ 5/5
GoogleNicholas Humphreys provide an excellent service. Kirsty is incredibly helpful and replies to emails quickly and gets things sorted as soon as. Would definitely recommend them.PositiveResponsiveness
Alicia · 8 February 2021 · Nicholas Humphreys Nottingham
Agent replied · 7 February 2025
Hi Alicia,
Thank you for you excellent feedback in regards to your property manager Kirsty. It’s great to hear you would recommend us too!
Kind Regards
Nicholas Humphreys Nottingham
★★★★★ 5/5
GoogleTop quality advice and guidance from Nicholas Humphreys. Jonathon MacDonald's knowledge of rental market and the intricacies of being a landlord are second to none. Couldn't recommend highly enough and look forwards to continuing to use them in future.PositiveProfessionalism
Joe · 8 February 2021 · Nicholas Humphreys Nottingham
Agent replied · 7 February 2025
Dear Joe,
It's great to learn of your experience with our team - in particular our colleague Jonathan.
We're absolutely delighted to hear you would recommend us and look forward to continuing working with you in the future.
Kind Regards
The Team at Nicholas Humphreys Nottingham
★★★★★ 5/5
GoogleMaddie at the Nottingham branch was so lovely and helpful, made sure we had all the info we needed!PositiveResponsiveness, Professionalism
Maisie · 8 February 2021 · Nicholas Humphreys Nottingham
Agent replied · 7 February 2025
Hi Maisie,
Thank you for taking the time to leave your comments and for your excellent 5* rating! We'll be sure to pass your comments on to our colleague Maddie.
Kind Regards
The Team at Nicholas Humphreys Nottingham
★★★★★ 5/5
GoogleKristy is a brilliant professional service, she always quickly responded to my many questions as give me the confidence to rent. She is really helpful and follows up my everything!!!PositiveResponsiveness, Professionalism, Value
Hoi · 8 February 2021 · Nicholas Humphreys Nottingham
Agent replied · 7 February 2025
Hi Hoi
Thank you for your feedback in regards to your experience with our colleague Kirsty. We are delighted to hear she gave you the confidence to rent as we know it can sometimes be a daunting experience.
Kind Regards
The team at Nicholas Humphreys Nottingham
★★★★★ 5/5
Googlevery helpful and efficient in organising virtual tours and offering alternative properties while we were searching for out student house. Maddie was very friendly and professional.
Hannah · 8 February 2021 · Nicholas Humphreys Nottingham
Agent replied · 7 February 2025
Hi Hannah,
Thank you for your review. Your feedback is really appreciated. We will be sure to pass your comments across to our colleague Maddie.
Kind Regards
The Team at Nicholas Humphreys Nottingham
★★★★★ 5/5
Googlethe process was quiet easy, they have a relatively good range of options. kirsty was amazing she is very helpful and friendly.PositiveProfessionalism
Réna · 8 February 2021 · Nicholas Humphreys Nottingham
Agent replied · 7 February 2025
Hi Randa,
Thank you for leaving us a review! We certainly agree that Kirsty is very helpful and friendly and we are pleased you found the process of renting through us easy.
We look forward to your upcoming tenancy with us!
Kind Regards
The Team at Nicholas Humphreys Nottingham
★★★★★ 5/5
GoogleWe’re we’re shown around houses by Kirsty who was lovely and very helpful. The whole process of renting the house was very easy and you get helpful reminders of when to pay rent etc. Would definitely recommend!PositiveResponsiveness
Charlotte · 12 January 2021 · Nicholas Humphreys Nottingham
Agent replied · 11 January 2025
Dear Charlotte,
Thank you for your excellent feedback in regards to our colleague Kirsty. We are pleased to hear you found the process of renting with us easy and it's great to know you would recommend us!
Kind Regards
Nicholas Humphreys Nottingham Team
★★★★★ 5/5
GoogleNicholas humphreys were extremely helpful in helping me find my property as students in Nottingham, with very quick responsive replies, specifically maddie who was kind, helpful and professional would certainly recommend them in helping you find your property in Nottingham.PositiveResponsiveness, Quality, Professionalism
Liam · 10 January 2021 · Nicholas Humphreys Nottingham
Agent replied · 9 January 2025
Hi Liam,
Thank you for your excellent rating and comments in relation to your experience with Nicholas Humphreys. We're really pleased to hear you would recommend us to others who are looking for accommodation in Nottingham.
Kind Regards
Nicholas Humphreys Nottingham
★★★★★ 5/5
GoogleMe and mate Tom have used Nicolas Humphries last year and we are signing up again this year, Kirsty has been so helpful, I would definitely recommended these guys and thanks to them, lovely landlord too always comes out if needed ...
Brandon · 9 January 2021 · Nicholas Humphreys Nottingham
Agent replied · 8 January 2025
Hi Brandon,
Thank you for your great feedback - particularly your comments regarding our colleague Kirsty.
We are always extremely pleased to hear that our tenants would recommend us and we are delighted you have re-signed with us for another year!
Kind Regards
Nicholas Humphreys Nottingham
★★★★★ 5/5
GoogleShania was very helpful on the phone!
Thank you so much 😊 …
Simon · 9 January 2021 · Nicholas Humphreys Derby
★★★★★ 1/5
GoogleIF YOU ARE A STUDENT PLEASE AVOID THIS AGENCY!
They have been an absolute joke from the very beginning. If you are already with them please make sure to take pictures of every room and furniture when moving in!
I don't even know where to start with them. Me and my flatmate had our contract ended on July 2020 and our case is still ongoing nearly 4 months later because they want to deduct a whole £150 for apparently “not cleaning" the flat. First of all, their flat was already dirty when we moved in so how about you pay us £150 for having to clean. When we moved out we spent hours cleaning the house, with 5 members in the middle of the pandemic when we should have been staying safely at home!! They will complain about the tiniest bit of dirt to leech every penny of you as possible, as if taking monthly rent during the pandemic wasn't enough when we weren't even staying at the flat!!! I've honestly never experienced someone as selfish as them. No other agency has ever treated us this way or deducted our deposits. Mind you this was our 4th year of Uni so I think we know in what conditions flats should be left in!! Our only fault was not taking pictures when we moved in.
Secondly, all our emails mostly went unanswered. They don’t even know how any of the things around the house works. If you ask them about your electricity company they will have no idea. YOU WILL LITERALLY HAVE TO DO EVERYTHING YOUR SELF!
Finally, PLEASE PLEASE PLEASE stay away from them. It is really not worth it! These are only about 1% of the problems I have highlighted here. The list goes on and on. At this rate they can just keep the money because we are just honestly tired. Really really appalling and disgusted.
PS: my opinion about the company would still be the same even if our deposit wasn't deducted. WHAT.A.NIGHTMARE.
Asmita · 8 January 2021 · Nicholas Humphreys Manchester
Agent replied · 7 January 2025
Hello Asmita,
I am extremely disappointed to read your comments as we take all feedback seriously. Should you wish to discuss this further please email me : jenniferj@nicholashumphreys.com
Kind Regards
Jennie at Nicholas Humphreys
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