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★★★★★
33 reviews across 1 platform
79 Queens Road, Leicester LE2 1TT
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Nicholas Humphreys's Leicester office at 79 Queens Road is rated 2.7 out of 5 across 33 reviews on 1 platform, including 33 Google reviews rated 2.7. Checked 9 October 2026.
Every review we hold for the Leicester office, from every platform, shown as written. First names only.
1/5
GoogleAbsolute terrible estate agents and houses. Tried ripping us off out of EXTRA rent money of £1309 which we didnt need to pay. Broken washing machine, lights, broken shower tiles which are sharp Would NOT RECOMMEND to any students thinking to rent a house out in DMU or Leicester area Landlord is terrible as well
1/5
GoogleTheyre completely trained in scamming students, from start to finish all thats been happening in is them trying to get as much money out of us. We kept getting different prices of the deposit and rent, higher than what we were being told, no one even came to clean the house before we moved in, yet when my flatmate was finishing her contract the first time they attempted multiple times to charge her for cleaning.The student lettings peoperty manager even told me (after waiting for a year after the end of my tenancy) that my flatmate asked for my deposit to be used to pay her rent arrears!!
1/5
GoogleComplete scammers that rip off students and try to intimidate them. The flat I rented had mushrooms growing that they never did anything about, mould everywhere and rats! Worst year of my life living there. No help at all even when we got environmental health involved. Would never recommend to anyone, even my worst enemy. If I could give 0 stars I would.
1/5
GoogleRented a student house with friends, my room wasn't finished when I first moved in with decorating stuff everywhere (no compensation received). When chasing deposit during COVID, I was overpaid and had to send the money back. My fellow tenants have had delay after delay in getting their deposits back, despite repeated phone calls from myself with assurances that the deposits had been sent back and would be with us shortly still no end. Strikes me as really unprofessional and in-efficient. Based on my experience really wouldn't recommend.
1/5
GoogleThe worst ever experience from a student estate agent. DO NOT USE. The following reasons: Tried to scam us out of our deposit - if you're a tough cookie you can bully them back to get some. Viewing times are given as such - this afternoon 9-5. Not 24 hours before, not specific time. Asked us to break lockdown which is illegal to return keys during covid era. No flexibility on Covid. Tried to charge extra rent when unable to return keys due to covid - absolute scum.
1/5
GoogleWorst experience, they were misleading, they kept changing the person who was in charge of the house I rented ad wen they changed that person the information about the house and payments would change as well. upon arriving at the house at the beginning the place wasn't cleaned, there was poor communication and even after proof of evidence of the way the house was when I met it, they still took my deposit. Due to the fact that it was a new person handing everything. The communication is only good when you ae viewing the places but once I signed the contract things went downhill.
1/5
GoogleComplete scammers that rip off students and try to intimidate them. The flat I rented had mushrooms growing that they never did anything about, mould everywhere and rats! Worst year of my life living there. No help at all even when we got … More
1/5
GoogleSpent days cleaning the house before moving out, the house wasn’t even clean before moving-in somehow I’ve got none of my deposit back. To speak plainly they scammed us out of a deposit and I should have looked at the previous reviews before renting here. If you’re a fellow student do yourself a favour and stay way!
5/5
GoogleJust want to thank Charlotte and the team for always going above and beyond for me, always reliable and very friendly too! Thanks guys i would highly recommend.
5/5
GoogleExcellent, professional service from this Estate Agency. Everything was explained clearly and they made my sale and move so straight forward and easy. Thank you all.
1/5
GoogleThe worst estate agent, completely unprofessional and unresponsive, they come into the house completely unannounced without the legal 24 hour notice required. Never willing to help, never answer their emails or phones, never renting a house from Nicholas Humphreys again. Not to mention, they gave the house to us in a dirty state, with unsafe electrical equipment and broken cupboards.NegativeResponsiveness, Professionalism, Value
1/5
GoogleDreadful year in my property and can't wait to move out! Problem after problem not being fixed; mould, damp, holes in roof, leaks, broken carpets/windows/lights, hygiene of the property is vile. Not happy at all! Not worth the rent! Staff were helpful however nothing really ever got fixed, I'm a month away from moving out and still an A4 sheet full of problems
1/5
GoogleIf you are a student (or anyone else for that matter) AVOID AT ALL COSTS. Boiler had to be fixed every other week resulting in countless days without heating, and no compassion from Nicholas humphreys. Tried scamming us out of deposit money for problems that were not present when our tenancy ended. Shameless.NegativeResponsiveness, Quality, Professionalism, Value
1/5
GoogleIf you are a student (or anyone else for that matter) AVOID AT ALL COSTS. Boiler had to be fixed every other week resulting in countless days without heating, and no compassion from Nicholas humphreys. Tried scamming us out of deposit money for problems that were not present when our tenancy ended. Shameless. More
1/5
GoogleTheyre completely trained in scamming students, from start to finish all thats been happening in is them trying to get as much money out of us. We kept getting different prices of the deposit and rent, higher than what we were being told, … More
1/5
Googlereceived very poor service. I have been put through real stress due to staff not dealing with issues i keep phoning and asking for staff to return my calls, they say they will but never do and i am trying my hardest to resolve an issue with them.
5/5
GoogleI found the staff to be extremely polite and the service to be nothing short of 1st class. I was taken through the steps of renting my first property with great detail and patience. Nothing was to much trouble. Highly recommend!!!!!
4/5
GoogleAwesome services with full fledged team to handle all task including viewing, house survey, emergency issues & financial aspects.
1/5
GoogleTerrible communication, appalling response to covid and to top if off tried to rip us off all of our deposit. Would not recommend to any potential renters, stay away!!!NegativeResponsiveness, Quality, Professionalism, Value
1/5
GoogleCow boy renters. Good luck ever getting your deposit back from these people and their army of exploitive landlords.NegativeQuality, Professionalism, Value
5/5
GoogleNicholas Humphreys have managed my properties for the last few years and I have always received first class customer service from the team. Highly recommended
5/5
GoogleSo far so good, after agreeing our tenancy for next year! Will update this review however if things start to go downhill.
5/5
GoogleOutstanding service, great local knowledge! Recommended.
1/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Nicholas Humphreys's Leicester office has 33 reviews across 1 platform: 33 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Nicholas Humphreys Leicester is rated 2.7 out of 5 across all 33 reviews, and 2.7 out of 5 on Google from 33 reviews, checked 9 October 2026.
Nicholas Humphreys Leicester, 79 Queens Road, Leicester LE2 1TT.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.