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Nicholas Humphreys Wimborne reviews

4.5

★★★★★ Excellent

84 reviews across 1 platform

Nicholas Humphreys, 2 Park Lane, Wimborne, BH21 1LD

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Nicholas Humphreys's Wimborne office at Nicholas Humphreys is rated 4.5 out of 5 across 84 reviews on 1 platform, including 84 Google reviews rated 4.5.

4.5 / 5

Reviews on Google

This office

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About Nicholas Humphreys Wimborne

Under the name of Harker & Bullman, in 1988, we opened Wimborne's first lettings agency. More recently, we have added Sales which has enabled us to offer complete property solutions to people in the local area. An experienced, dynamic and friendly team are here to help and support you.

Reviews

Every review we hold for the Wimborne office, from every platform, shown as written. First names only.

5/5

Google

Emily is incredible and from the moment you meet her you know you are going to be treated as an individual. Nothing is too much trouble Emily goes above and beyond to ensure all your expectations are met. Emily literally is one of a kind always smiling and takes time to explain and listen which is such a rare quality. I personally cannot thank you enough for everything you have done for me you are one of life’s super stars

Sally · 17 November 2025

Agent replied · 28 November 2025

Dear Sally, Thank you so much for taking the time to leave such a heartfelt and detailed review. We are absolutely thrilled to hear about your positive experience with Emily. We completely agree that she is a one-of-a-kind talent. Her genuine care, attentive listening, and dedication to going above and beyond are qualities we truly value, and it's wonderful to see them recognized in this way. We will be sure to share your incredibly kind words with Emily and the rest of the team. Feedback like this is a tremendous motivator. It was a pleasure to serve you, and we look forward to the opportunity to welcome you back again soon. Warmly, Team Nicholas Humphreys

5/5

Google

We’re truly grateful to the team at this letting agency, especially Emily Price, who supported us from the very beginning until we finally secured the house we’re renting. She made sure everything was easy and smooth and really understood how urgently we needed a new place to move into. Her dedication and care made the whole experience stress-free. We highly recommend Nicholas Humphrey’s Wimborne.

Elsa · 8 January 2026

Agent replied · 22 January 2026

Dear Elsa, Thank you so much for taking the time to share your wonderful feedback. We are absolutely delighted to hear about your positive experience. It's fantastic to know that Emily provided such dedicated support and made the process of finding your new home both easy and stress-free. We understand how important it is, especially when time is of the essence, and we’re so pleased we could help you secure the perfect place. Your kind words mean a great deal to us and to Emily specifically. We will be sure to pass on your high praise, it will truly make her day. Thank you for recommending Nicholas Humphrey’s Wimborne. We are committed to providing this level of care and service to all our clients. We wish you all the best in your new home and please don't hesitate to reach out if you need anything in the future. Warm regards, The Team at Nicholas Humphrey’s Wimborne

1/5

Google

Nicholas Humphreys Wimborne, AVOID!!!! Out of all the estate agents ive ever used and had a great experience. Nicholas Humphreys Wimborne is the worst estate agent to ever use, avoid at all costs!! Speaking to other members of the public and friends who have rented with them have all said the same thing. First of all keep your deposit at the end of the tenancy as simply believe its theirs to keep and will make it extremely difficult to ever claim it back, resulting in you having to go through the TDS scheme and have a lengthy fight on your hands to even get any of it back, regardless of the property being left in a better condition than when entering at the start of tenancy, you will also need to fork out even more costs for a Solicitor to deal with this issue as they don't keep to their word and break contract agreements with tenants and feel can get away with this. They lie in order to get you to sign a tenancy agreement and hand over large amounts of funds to them. Advising your home has been deep cleaned and painted and decorated, when in fact it hasn't and you have to deep clean and paint your own property before you can even enjoy the home and put all your furniture in place, when you complain about this...no agent ever addresses this or reimburse you for the additional costs due to their lack of integrity. Their maintenance team are hopeless and you find yourself dealing with what is classed as an emergency like flooding issues. Parking is promised then when you move into the property and hand over your hard earned money you find out there's no parking and you have to pay 300.00 per year for a parking permit from the council. Very cloak and dagger estate agents, avoid avoid avoid!!! Wimborne Nicholas Humphreys. Date of experience: 08 June 2025

Zara · 1 July 2025

Agent replied · 4 July 2025

Dear Zara, We take all feedback seriously but must correct inaccuracies in this review to ensure a fair representation of our agency. The tenant in question was in a fixed-term residential contract but was found (through verified reports) to be operating a commercial business from the property, a clear breach of the tenancy agreement. Due to this breach, the landlord had no choice but to take legal action to regain possession. Upon vacating, the tenant left water running unattended, causing significant flood damage to the property below, resulting in costly repairs, all of which is fully documented. Regarding deposits, we strictly follow TDS regulations, and deductions are only made for legitimate reasons, supported by evidence. Our commitment to fairness is reflected in past tenant reviews, such as: "Professional and transparent, got my full deposit back promptly." "Reliable and honest agency. No issues with deposit return." "Great communication throughout my tenancy. Highly recommend." Claims about misleading property conditions or parking are unfounded, as all terms are clearly outlined in the tenancy agreement prior to signing. While we regret any disputes, we stand by our professional standards and the many positive experiences shared by our tenants. Nicholas Humphreys Wimborne

5/5

Google

I am the landlord of a property being managed by Nicolas Humphreys and everything from getting to property on the market, to communication, to managing the property has been exceptional. My agent Laura has been very quick to reply when needed, the requests the tenants have made were resolved quickly and with ease. The whole process was very painless and I’m very pleased. I would recommend using NH to anyone looking to let a property in the area.

Andy · 14 July 2025

Agent replied · 16 July 2025

Dear Andy, Thank you for your fantastic feedback and the full 5 stars! We're thrilled to hear your experience with Laura and our team has been exceptional. At Nicholas Humphreys, we strive to provide a seamless service for both landlords and tenants. Your recommendation means a lot to us. We look forward to continuing our successful partnership. Warm regards, Nicholas Humphreys

5/5

Google

I spent nearly three months working with a well-known lettings agent trying to rent out my flat. I believed it was an attractive rental, so it was disheartening and frustrating not to see any progress. I reached out to Emily on a Friday, and she immediately made time to come over the same day, took new photos, and had viewings arranged for that weekend. By early the following week, I had a tenant lined up. Throughout the process, she kept me updated, guided me on aspects I was unfamiliar with, and made sure I felt heard and reassured. I can't recommend her highly enough, Emily is a true professional, efficient, and a breath of fresh air. Don't hesitate to use her for your letting needs. Absolute asset to the business. I didn't need to speak with anyone else in the Team but if they are half as good as Emily, then you won't be disappointed

Luke · 20 November 2024

Agent replied · 31 December 2024

Thank you so much for your kind review! We're thrilled to hear that you had a great experience with us at Nicholas Humphreys. Our team strives to provide the best service possible, and it’s fantastic to know we met your expectations. If you ever need assistance in the future, don’t hesitate to reach out, we’re always here to help

5/5

Google

First contact was today, in person. Laura made me welcome, registered pertinent detail & demonstrated in her further questions that my property requirements had been correctly understood. I gained the impression that she'd be a good property manager for landlord & tenant alike. Five stars from me :)

Sahrah · 23 October 2025

Agent replied · 12 November 2025

Hello Sahrah, Thank you so much for taking the time to leave this wonderful 5-star review! We are absolutely delighted to hear about your positive first impression, especially following your contact with Laura. It's fantastic to know that she made you feel welcome and took the time to truly understand your property requirements. We firmly believe that excellent service is built on careful listening, and we're so pleased this was your experience. We have shared your lovely feedback with Laura and the whole team, it truly makes our day. We look forward to assisting you in finding your perfect property and hope to have the opportunity to deliver on the excellent standard you've experienced so far. Warm regards, The Team at Nicholas Humphreys Wimborne

5/5

Google

I went through Nicholas Humphreys for a rental and told the lovely Emily what my requirements were. Also, how difficult it was finding somewhere suitable. Emily was so personable and professional, finding the perfect place, I can now call a home. The process was straight forward with very little effort on my part, moving is hard enough. Thank you Emily you are a star 🌟 in every sense.

Vikki · 6 December 2024

Agent replied · 31 December 2024

1/5

Google

After moving into the property in March 2024, we immediately reported paint peeling around the house. This was reported in the inventory, by email and via the maintenance portal at the time. we never heard anything about this. Fast forward to June/July 2025 and we noticed the cupboard under the stairs was damp. We reported this immediately via email and called the estate agents. Since then we have sent numerous emails and phone calls, and have only just had the damp surveys done which have confirmed damp. Meanwhile, we have also found the boiler pressure valve is broken and it is leaking. Meaning we cannot use the heating without repressurizing the valve, which we were advised to do even though this could cause further damage to the property... After calling Nicholas Humphreys again, i was hung up on mid conversation, after explaining an occupant has health conditions that are affected. No attempt to call back. I called 2 more times to resume my call, and the phone line rang out. Unfortunately, this is how communication has always been with this letting agents. Not calling back when the line goes dead, being passed round the office, no one to actually contact via email, emails being missed or not responded to. If you are a landlord considering this company, look elsewhere. And if you are a prospective tenant Id suggest you do the same. Extremely dissapointed with the services provided (or not).

Morgan · 12 November 2025

Agent replied · 12 November 2025

Hello Morgan, Thank you for your feedback. We are genuinely sorry that your experience has fallen short of the high standards we strive to maintain, and we sincerely apologise for any frustration caused by communication difficulties. We are committed to resolving the outstanding issues at the property and confirm that the necessary works are now being coordinated. The landlord is fully engaged and, as an experienced professional known for prompt action, is committed to a swift resolution. We believe the majority of our service reflects the positive feedback we receive. As one landlord recently stated, “Reliable and professional. Any issues that have arisen have been dealt with promptly and efficiently.” Similarly, a tenant shared, “Any problems we have had have been sorted quickly by the team. Very happy.” We are dedicated to ensuring every tenant receives this level of care. We will be reaching out to you directly to ensure all matters are concluded to your satisfaction. Sincerely, The Team at Nicholas Humphreys Wimborne

4/5

Google

We have been renting a property with H&B since 2021, and have a lovely place we call home. Through effective communication with Karen, we have been allowed to make some changes to suit us, which makes our home more personal, and less of a property that belongs to someone else, (although we know it does). Any issues we have experienced, or advice needed, Karen has been more than helpful to ensure our needs are met. Thank you for all you do, we really do appreciate it, and wouldn't be here without you! Would we recommend?? Absolutely yes!

Sue · 1 January 2024

Agent replied · 31 December 2024

Dear Sue, Thank you for the 5 Star review i will pas this onto our team. Kind Regards Team H&B

5/5

Google

I have just had the pleasure of finding a property via Nicholas Humphreys in Wimborne. I rarely leave reviews but the service I received from Emily Price was outstanding. Emily was utterly professional whilst also showing kindness and understanding. She is so organised whilst being the most lovely, approachable person. Thank you for making a stressful move so much easier.

Nicola · 6 December 2024

Agent replied · 31 December 2024

5/5

Google

Emily has been amazing helping us at every step of the way. Seeing as this is our firt time renting she has been so much help

123.cole.123 · 13 November 2025

Agent replied · 28 November 2025

Hi, Hello, thank you so much for taking the time to leave this wonderful 5-star review! We are delighted to hear that Emily has been so amazing in guiding you through your first rental experience. Helping first-time clients feel confident and supported is a top priority for us, and we're thrilled that Emily provided such excellent assistance every step of the way. We're so glad you chose us and we look forward to working with you again in the future! Best regards, Team Nicholas Humphreys

1/5

Google

Very dishonest, awful communication and to top it off farm your data. I was the first person to ring this agent about a lovely property that had just come on the rental market within 5 minutes of being listed. The property was not ready for viewings as the tenants were still in the property. I was promised by Emily, a call back the following day to arrange a viewing but did not receive that call. I then rang the following day, by which point of course the viewings were filled but managed to be fitted in at nearly the end of a full day of viewings. After viewing, showing our keen interest and offering a higher deposit, we were promised call backs on many occasions updating us on our application. I noticed over two weeks after the viewing, that the property was Let Agreed so called for an update and she stated the landlords of the property were coming in "that day" (how convenient) and we would receive a call by the end of the day. Firstly, again, that call never came, secondly, why lie knowing the let has already been agreed? She also mentioned that the landlords were an elderly couple, and I’m not sure how that was relevant? What a strange lie to come up knowing full well the property was off the market? That could have just been said straight away. To top it all off, we have had none stop scam emails since giving over our email addresses to this estate agents. We will never be giving over our personal email address again to any of these snake estate agents again. We are quite glad to have avoided living in a property managed by Nicolas Humphrey's, because if we had an issue, we can imagine just how poor the communication and delayed the resolution would be as tenants. We would know doubt face a web of lies about something as simple as a boiler being fixed! Shady, absolutely terrible communication and dishonest - Avoid.

Teebz · 4 June 2025

Agent replied · 4 June 2025

Dear Teebz, Thank you for taking the time to share your feedback. We sincerely apologise for the frustration and disappointment you experienced during the application process. Communication is a cornerstone of our service, and we regret that we fell short of your expectations in this instance. We’d like to clarify that Emily is a highly regarded member of our team, with numerous clients praising her professionalism, transparency, and dedication in their reviews. For example, one recent reviewer mentioned, “Emily was incredibly responsive and kept us informed at every stage, a breath of fresh air!” while another noted, “Emily went above and beyond to help us secure our property quickly and efficiently.” We take pride in her track record and are sorry that this was not reflected in your experience. Regarding the property in question, we strive to be as transparent as possible about application progress, and we apologise if updates were delayed or unclear. The Let Agreed status is sometimes subject to final landlord approval, which may explain the miscommunication. However, we acknowledge that this should have been communicated to you more promptly. As for your concerns about data privacy, we take this very seriously and do not share personal information with third parties for marketing purposes. If you’ve received unsolicited emails, we’d like to investigate this further, please contact us directly so we can address it. We appreciate your feedback as it helps us improve, and we hope you’ll give us another opportunity to demonstrate the high standards we’re known for. If you’d like to discuss this further, please don’t hesitate to reach out to me directly at wimborne@nicholashumphreys.com. Kind Regards Bhav Patel Director Nicholas Humphreys

5/5

Google

7 Georges Mews, Corfe Mullen, BH21 3UF we viewd this property last week I think it was Emily if am wrong sorry we where made feel welcome from me that's a massive thing as I suffer fro complex ptsd I had so anxicity but getting took round the house knowing our circumstances I really recommend this company for fellow vetreans looking for a house or we are used to having our own accommodation and food so it's hard to find a place where u feel comfortable and tbh I loved the house I thought staff member made me feel more at ease and totally love that house we don't have the flat yet but Are it's in quite area which I like and just prying we get chance to take on the flat and have a good relationship with the letting agency to as they where amaing......

FRASER · 12 May 2025

Agent replied · 28 May 2025

Hi Fraser, Thank you so much for taking the time to leave such a kind and heartfelt review! We’re thrilled to hear that Emily made such a positive impression on you. She truly is a ray of sunshine, and her compassion, professionalism, and dedication to helping others are qualities we deeply admire. We’ll make sure to pass along your wonderful words to Emily, it will absolutely make her day! It’s feedback like yours that motivates us to continue providing the best experience possible. Thank you again for your kind words, and we look forward to serving you again in the future! Warm regards, Nicholas Humphreys

5/5

Google

An absolute pleasure to deal with this agency and their letting agent, Emily. Emily was professional, prompt and organised. The fact that this agency asks for feedback tells you that they communicate well. Thank you. Exceptional service.

Angie · 5 January 2025

Agent replied · 31 December 2024

5/5

Google

Emily has been just simply wonderful! So helpful and lovely in helping us get a property! Couldn’t recommend her enough! Thank you so so much!

Olivia · 28 May 2025

Agent replied · 28 May 2025

Hi Olivia, Thank you so much for taking the time to leave such a kind and heartfelt review! We’re thrilled to hear that Emily made such a positive impression on you. She truly is a ray of sunshine, and her compassion, professionalism, and dedication to helping others are qualities we deeply admire. We’ll make sure to pass along your wonderful words to Emily, it will absolutely make her day! It’s feedback like yours that motivates us to continue providing the best experience possible. Thank you again for your kind words, and we look forward to serving you again in the future! Warm regards, Nicholas Humphreys

5/5

Google

Emily is a ray of sunshine. She was so professional and was a delight to deal with. Absolutely amazing lady. Thank you Emily for your compassion and understanding

Zoe · 15 March 2025

Agent replied · 16 March 2025

Hi Zoe, Thank you so much for taking the time to leave such a kind and heartfelt review! We’re thrilled to hear that Emily made such a positive impression on you. She truly is a ray of sunshine, and her compassion, professionalism, and dedication to helping others are qualities we deeply admire. We’ll make sure to pass along your wonderful words to Emily, it will absolutely make her day! It’s feedback like yours that motivates us to continue providing the best experience possible. Thank you again for your kind words, and we look forward to serving you again in the future! Warm regards, Nicholas Humphreys

5/5

Google

Highly recommend Emily, from start to finish the process has been super quick and easy for our new home. Emily has responded quickly with my 101 questions and emails, whilst maintaining professional but approachable.

Chloe · 6 December 2024

Agent replied · 31 December 2024

3/5

Google

Further Update Issue with the property has been going on since November 2023, damp still in chimney. MD not been in contact, however Jack in the office has now assising with us liasing for another quote. Bring back Nakita Horton! Update The owner of the company was very helpful, after raising the issue I had with him direct he followed it up within 24 hours and visited my property to address the issue. He is currently investigating this internally and is keeping me updated during the process. Making a bad experience into a positive experience. Previous one star comment I am a tenant and have been waiting 3 months for a maintenance issue. Chased 6 times by phone and email in the last week and still waiting for Megan to respond. I have given reasonable time to find a solution to the damp in the property and yet we have had no solution after months of raising this with H&B Bear this in mind before renting.

Georgina · 2 September 2024

Agent replied · 31 December 2024

Thank you Georgina for updating your google review to 5 Star, really appreciate it and am sure Bhav will continue to help you moving forward

5/5

Google

Had to leave a review. Emily Price was professional, efficient and made the entire process seemless. Very happy with the service I’d highly recommend Emily and Nicolas Humphrey’s to anyone.

Steve · 2 October 2024

Agent replied · 31 December 2024

1/5

Google

Probably the worse letting agents I’ve had the misfortune of dealing with. The first appointment was cancelled 10 minutes before viewing when I was already on site after driving an hour to get there. The second appointment was a sure thing according to their lettings team and again, it was cancelled right at the last minute. Imagine letting these guys letting out your property. Absolutely appalling service. I’m glad I never ever rented a property from them.

Casey · 24 July 2024

Agent replied · 31 December 2024

We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. This certainly isn’t the standard of service we aim to provide, and we understand how frustrating it must have been to have appointments cancelled at the last minute. We value your time and feedback, and we will be reviewing what went wrong to ensure this doesn’t happen again. If you would like to discuss this further, please don’t hesitate to contact us directly. We’d like the opportunity to make things right

5/5

Google

Highly rate, we recently used Nicholas Humphries to find out family home. Our agent Emily provided outstanding support throughout letting experience. She was professional, attentive, and genuinely committed to helping us find and then secure the ideal family home. We are truly grateful for her guidance and expertise!

Charlotte · 29 June 2025

Agent replied · 8 July 2025

Hi Ujvari, Thank you so much for taking the time to leave such a kind and heartfelt review! We’re thrilled to hear that Emily made such a positive impression on you. She truly is a ray of sunshine, and her compassion, professionalism, and dedication to helping others are qualities we deeply admire. We’ll make sure to pass along your wonderful words to Emily, it will absolutely make her day! It’s feedback like yours that motivates us to continue providing the best experience possible. Thank you again for your kind words, and we look forward to serving you again in the future! Warm regards, Nicholas Humphreys

5/5

Google

Thank you to Nikita for helping me with any issues over past years with the property I have rented through them . Great communication, excellent service given always . Thank you . Lou 😀 …

Louise · 1 January 2024

Agent replied · 31 December 2024

Dear Louise, Thank you for the 5 Star review i will pas this onto our team. Kind Regards Team H&B

5/5

Google

Great bunch that help across all aspects of the rental phase, if your new to it then they help you every step of the way. You can manage as much or as little as you want so there is plenty of flexibility. I would recommend highly if you want a stress free rental that works in the background.

The · 5 January 2025

Agent replied · 11 January 2025

5/5

Google

Nikita was so amazing to deal with. From start to finish nothing has been too much for her and she has been very prompt to respond to any queries

O · 1 January 2024

Agent replied · 31 December 2024

Dear O, Thank you for the 5 Star review i will pas this onto our team. Kind Regards Team H&B

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Questions about Nicholas Humphreys Wimborne

How many reviews does Nicholas Humphreys Wimborne have?

Nicholas Humphreys's Wimborne office has 84 reviews across 1 platform: 84 on Google.

What is Nicholas Humphreys Wimborne's rating?

Nicholas Humphreys Wimborne is rated 4.5 out of 5 across all 84 reviews, and 4.5 out of 5 on Google from 84 reviews.

Where is Nicholas Humphreys's Wimborne office?

Nicholas Humphreys Wimborne, Nicholas Humphreys, 2 Park Lane, Wimborne, BH21 1LD.

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