Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAVOID AVOID AVOID!! especially Amrit Panesar. The property was in disgusting condition and they tried to take all of our deposit. Luckily we went through tds to dispute this but insanely u professional especially from Amrit Panesar. They try to stress students out by making them thing you have to pay all these fees once you move out when in fact you don’t please please please go through tds when you move out. We had to property professionally cleaned and the cleaners said it looked as if the property hasn’t been properly cleaned in years. We used their gardener they had recommended and then they tried to charge us 5 days rent because the gardener rescheduled. Bear in mind this is their own guy!! Crazy stressful terrible terrible people do not rent from them if you can students please you don’t want the stress and all the properties are falling apart and disgusting. Stay away from Amrit Panesar!!!!!
Azara · 5 February 2025
Agent replied · 8 October 2025
Hi Azara, hope you are aware that this review is derogatory and incorrect.
We would like to address several inaccuracies in your review:
• Property Condition: The property underwent a professional cleaning prior to your move-in. No issues were raised at the time of your inspection. However, we subsequently observed deterioration in the property condition, particularly in your room, which we attribute to the presence of your pet.
• Pet Concerns: You informed us that your pet would only be staying for a short period. Unfortunately, the presence of the pet resulted in significant damage to the carpets, necessitating replacement. We also incurred expenses to address the odour of pet faeces.
• End of Tenancy Cleaning: As per your tenancy agreement, you are responsible for returning the property in a clean and tenantable condition on the agreed-upon end date.
• Garden Maintenance: The garden maintenance contractor is an independent company that we utilize. Their contact information was provided to you well in advance of your tenancy end date to facilitate direct arrangements for the required work.
• Deposit Resolution: Regarding the Deposit Protection Service (DPS) adjudication, it is inaccurate to state that the adjudicator awarded the deposit in your favor. The adjudicator sided with us on all but one point.
We hope that your future landlords and letting agents have a more positive experience in their interactions with you.
★★★★★ 1/5
GooglePlease be careful with this agent, they are have blocked my as I have reported fraudulent activity wit one of company properties they manage. The company in safe hands recovery is mangers by them. This company is CQC registered and puts all utilities in old tenants names and black lists them to avoid paying the utilities. I ha Daniel the Nicholas Humphreys evidence and they have blocked me from contacting them on WhatsApp
Please be careful with giving properties to this agent as they are involved with the leases and tenants
We are taking this further Amrit you can hide and but not run from this matter
Shaila · 25 October 2025
Agent replied · 26 October 2025
Dear Shaila, We must strongly and unequivocally refute the serious and defamatory claims made in this review.
Our company is committed to the highest ethical and professional standards, and we do not engage in fraudulent activity, illegal practices, or the blacklisting of tenants as falsely described. These accusations are entirely unsubstantiated, misleading, and harmful to our professional reputation.
We understand your concerns; however, as we do not agree with your statements you will not listen to anything we have to say or present to you. For clarity, the landlord for the property (who is your brother), has been fully informed and has confirmed that they are satisfied that no fraud or criminal activity has been committed by the tenant.
While we take all concerns seriously, we cannot tolerate abusive behaviour toward our staff. Given the persistent and unacceptable level of harassment, we have been forced to cease direct communication with you. We have advised you previously that you are free to pursue any legal action you deem appropriate.
Because the claims made here are entirely false, unsubstantiated, and potentially libellous against both our company and the tenant, we reserve the right to pursue all available legal remedies to protect our professional standing.
We encourage potential clients to review the totality of our reviews and track record and contact us directly with any questions about our ethical practices and professional standards.
★★★★★ 5/5
GoogleEasily the best estate agents in Birmingham. Friendly and professional service. They showed me the rental property the same day and kept me updated throughout the entire process. Helped me secure the property I wanted. A big thank you to Amrit Panesar for going the extra mile and making my experience very pleasant. Definitely recommend this estate agent.
Jakir · 23 September 2018
Agent replied · 31 December 2024
Thank you Zakir!
★★★★★ 5/5
GoogleKeywords: Excellent, polite, quick, well informed. professional, premium experience
I was skeptical at first about working with an Agent for my property but working with Amrit at Nicholas Humphreys Birmingham was a pleasure! Amrit is very professional, well dressed and most importantly is down to earth and easy to talk to! He has kept me up to date at each stage and given good advice, He has numerous contact methods so keeping in touch was really easy and regularly found tenants to view the property. The company carries out extensive tenancy checks and right to rent and strives to help both the landlord and the tenants. When visiting property Amrit always comes in the branded company car and on his first visit took very professional photos. (just a shame i couldn't keep the flowers!)
In terms of fees, he has always kept me informed and although it is at the premium end of the market, it is well worth it!
Alex · 23 September 2018
★★★★★ 5/5
GoogleIt was a pleasure doing business with Amrit Panesar; extremely reasonable rates, trustworthy, diligent and reliable. Amrit gained my confidence immediately with his suave mannerisms, his understanding of the property market and his honesty. He went the extra mile to ensure a smooth transaction in every way and found me really good tenants in a couple of days. I will definitely recommend Amrit, the creme de la creme of estate agents in Birmingham! Thank you so much! :)
Suchandra · 23 September 2018
★★★★★ 5/5
GoogleHi There I have few properties birmingham Since last 3 years I am using this agancy Mr Amrit Panesar is so good person he will always looking after my properties and he always attend the call and response the email and every time the rent paid on time I really recommend this agent .
Thank youPositiveResponsiveness, Quality, Professionalism, Value
Mathew · 8 March 2022
★★★★★ 2/5
GoogleFirst off all, please update your new location in Google maps.
The location shown in Google maps is wrong. I find the new office by searching for 45 minutes.
Somebody from the reception told me they will contact me for 1 bedroom enquiry. Until today, I didn't get any call
Jinish · 7 March 2024
Agent replied · 31 December 2024
Hi Jinish, sorry to see you left us a 2 Star Review. We do not have any record of ever having any communication with yourself. Can you please confirm that you have left the review on the correct Nicholas Humphreys Branch?
Thanks
★★★★★ 5/5
GoogleI can highly recommend to everyone who reads this to go to Amrit Panesar at Nicholas Humphreys Estate and Letting Agency. He is the most helpful and professional agent in Birmingham. He helped me to find a student accommondation for my semester abroad at the BCU. I enjoyed my stay and can only edvice for people to pay him a visit.
Carina · 23 September 2019
★★★★★ 5/5
GoogleAmrit was amazing, couldn’t be more happy with the service i received, his timing was perfection
Raul · 8 March 2023
★★★★★ 5/5
GoogleAmrit Panesar of Nicholas Humphries is absolutely brilliant and conducts business with the highest integrity. His delivery, ethics and reliability are of the utmost standard.PositiveResponsiveness, Quality, Professionalism, Value
Sansaar · 8 March 2021
★★★★★ 5/5
GoogleAmrit was really helpful when I called. Provided very clear information and was a delight to chat to! Thanks Amrit!
Ollie · 1 January 2021
★★★★★ 1/5
GoogleVery rude interaction with a member of their team. Unnecessary and won’t be using them again.
Abder · 8 March 2023
Agent replied · 31 December 2024
Hi Abder, sorry to hear you had a bad experience with our office. Can you please provide more details regarding your interaction so that we can look into this. Can you please also confirm that the call was with Nicholas Humphreys Birmingham Branch.
I look forward to hearing back from you.
Kind Regards,
Amrit Panesar
★★★★★ 5/5
GoogleThe staff at Nicholas Humphreys are very professional. Kirsty has helped answer any queries that we have, she has been very friendly and helpful. The moving in process has been smooth and me and my partner have been well informed, we are looking forward to moving into our property officially this month.
Tiya25 · 8 March 2021
★★★★★ 1/5
GoogleTheir agent is not on time also he's really rude to people. The appointment was in 11:30 but he came at 12 and he didn't say sorry
Mohammad · 8 March 2023
★★★★★ 5/5
GoogleThe staff at Nicholas Humphrey’s are very polite and always on time
Pally · 8 March 2023
★★★★★ 5/5
GoogleVery helpful, efficient, punctual and easy going. Saved lots of money and time.PositiveResponsiveness, Quality, Professionalism, Value
Elias · 3 June 2021
★★★★★ 5/5
GoogleRating only, no written review.
Hannah · 8 March 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
