Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleThe staff here runs it’s own rules and regulations.
If you want to get out of the tenancy it’s very difficult as they will take up your time and give X number of reasons.
Was seeking legal option against them but it’s a waste of students time and energy.
Will suggest Strats or Raine.
If your in contact with Jack record your conversations as he go backs in his word and the Director Raj doesn’t listen to our side.
Abhijeet · 1 January 2023 · Nicholas Humphreys Hatfield
Agent replied · 31 December 2024
Hi Abhijeet,
Thank you for your review. The steps were explained to you about how you can exit the tenancy when you asked to leave halfway through, but after explaining this to you we didn't hear anything further and you stayed in the house for the full year. At no point did we make it difficult for you to leave and we are sorry you feel this way.
Good luck with the rest of your studies
Kind regards
Nicholas Humphreys Team
★★★★★ 5/5
GoogleI started nursing in September at herts Uni and was looking for a place to live whilst studying my degree. I got in contact with Nicolas humphreys and they went above and beyond to help me find what I was looking for. Jack showed me a number of properties and helped me find a place which is near everything I need, I have been living here since October he has been massively helpful and made the start of my course so far stress free. Would highly recommendPositiveQuality
Ben · 1 January 2023 · Nicholas Humphreys Hatfield
★★★★★ 5/5
GoogleNicholas Humphreys (Matt) has been my landlord for nearly 4 years now and I can honestly say I’ve never had better service.
If anything ever went wrong, Matt was there day or night to rectify this and has always replied within hours of any queries if not instantly.
Will look at renting again when I move back to Sheffield with them
Connor · 28 December 2022 · Nicholas Humphreys Sheffield City
★★★★★ 5/5
GoogleMatt was a great landlord, always responded to queries quickly and the renting process (deposits and payments) was very straightforward.
We enjoyed him calling round for viewings/inspections as he’s very down to earth and always enjoyed a cuppa with us :)
Would highly recommend letting with him or renting from him!
Molly · 28 December 2022 · Nicholas Humphreys Sheffield City
★★★★★ 5/5
GoogleI am a landlord and I have been using Humphreys for about 8 years now. During this time I have always found they have a very professional approach to lettings. I have always been notified quickly of any problems or issues either with the tenants or the property. Administration has always been faultless and prompt. I have always found the staff members who I came in to contact with a pleasure to deal with. I was very ill two years ago and in my absence my properties were in their capable hands. I must thank my property manager Emma in particular, I have absolute confidence and trust in her and she is especially kind and patient with me when my memory lets me down. She shares in my belief of how important it is to look after tenants properly and fairly. Highly recommended.
John · 22 November 2022 · Nicholas Humphreys Burton Upon Trent
★★★★★ 1/5
GoogleTheyre completely trained in scamming students, from start to finish all thats been happening in is them trying to get as much money out of us. We kept getting different prices of the deposit and rent, higher than what we were being told, no one even came to clean the house before we moved in, yet when my flatmate was finishing her contract the first time they attempted multiple times to charge her for cleaning.The student lettings peoperty manager even told me (after waiting for a year after the end of my tenancy) that my flatmate asked for my deposit to be used to pay her rent arrears!!
Patrycja · 19 November 2022 · Nicholas Humphreys Leicester
★★★★★ 4/5
GoogleGood service
Chim · 10 November 2022 · Nicholas Humphreys Portswood (Southampton)
★★★★★ 5/5
GoogleI am very grateful for the rental services of Nicholas Humphreys Estate and Letting Agency. Their work is very professional and responsible. They regularly check and repair various things for us. As international students, we are very grateful to Nicholas Humphreys Estate and Letting Agency for their support in our studies and life. Every one of their staff was very friendly to us, especially Sasha. She is a very capable real estate agent, and we have sought help from her many times. She always gave us very prompt and very helpful help every time!
I am very grateful to Nicholas Humphreys and Sasha for their work and hope they can develop even better in the future!
Jeffrey · 10 November 2022 · Nicholas Humphreys Portswood (Southampton)
★★★★★ 5/5
GoogleVery professional and they were very quick with my issues. Bhav went over and beyond in helping me and my friends. For international students I recommend to choose them
Roshan · 11 October 2022 · Nicholas Humphreys Portswood (Southampton)
Agent replied · 11 October 2026
Hi Roshi,
We sincerely appreciate your 5-star review!
Here at Nicholas Humphreys, we pride ourselves on ensuring all our tenants receive a friendly and helpful experience renting our properties. Therefore, making us very pleased to hear your positive feedback.
★★★★★ 5/5
GoogleThe agency is fair to be honest and their services are fast and reliable. Sasha is one of the best workers I’ve met and she’s really good and one of the best I’ve met. Cheers to Humphreys and co.
Roocchie · 11 October 2022 · Nicholas Humphreys Portswood (Southampton)
Agent replied · 11 October 2026
Hi Bigshot Roocchie,
We sincerely appreciate your 5-star review!
Here at Nicholas Humphreys, we pride ourselves on ensuring all our tenants receive a friendly and helpful experience renting our properties. Therefore, making us very pleased to hear your positive feedback.
★★★★★ 1/5
GoogleRating only, no written review.
Angel · 11 October 2022 · Nicholas Humphreys Portswood (Southampton)
Agent replied · 31 December 2024
Dear Angel,
All feedback is important to us and it is disappointing to see the 1 star review you have given.
I have looked on the system and I have been unable to locate you as one of our tenants or applicants based on your name. I would be grateful if you could contact me directly on;
bhavikp@nicholashumphreys.com so I can look in to your feedback.
Kind Regards
Bhav at Nicholas Humphreys Southampton
★★★★★ 1/5
GoogleRating only, no written review.
Ryan · 11 October 2022 · Nicholas Humphreys Portswood (Southampton)
Agent replied · 31 December 2024
Dear Ryan,
All feedback is important to us and it is disappointing to see the 1 star review you have given.
I have looked on the system and I have been unable to locate you as one of our tenants or applicants based on your name. I would be grateful if you could contact me directly on;
bhavikp@nicholashumphreys.com so I can look in to your feedback.
Kind Regards
Bhavik Patel at Nicholas Humphreys Southampton
★★★★★ 1/5
GoogleThere is not a more incompetent, dishonest and unprofessional letting agency is the whole of the Hampshire area.
Sheriff · 11 October 2022 · Nicholas Humphreys Portswood (Southampton)
Agent replied · 31 December 2024
Dear Mr Kosoko,
Thank you for your feedback. I am extremely disappointed to read your comments specially when you have used Nicholas Humphreys Southampton for the whole duration of your university 3 years and moved into 2 of our properties.
Should you wish to discus this further please email: portswood@nicholashumphreys.com
Kind Regards,
Nicholas Humphreys Southampton
★★★★★ 5/5
GoogleSasha was really warm, friendly and helpful for us to find the right accomodation and I would be delighted to use their services again if necessary.
N · 11 October 2022 · Nicholas Humphreys Portswood (Southampton)
Agent replied · 31 December 2024
Hi Natalie,
We sincerely appreciate your 5-star review!
Here at Nicholas Humphreys, we pride ourselves on ensuring all our tenants receive a friendly and helpful experience renting our properties. Therefore, making us very pleased to hear your positive feedback.
★★★★★ 5/5
GoogleBeen with Nicholas Humphrey for 2 years now and still with them now, they are one of the best agents ever, quick to respond to issues and very nice and affordable homes.
Awesome · 11 October 2022 · Nicholas Humphreys Portswood (Southampton)
Agent replied · 31 December 2024
Hi Awesome David,
We sincerely appreciate your 5-star review!
Here at Nicholas Humphreys, we pride ourselves on ensuring all our tenants receive a friendly and helpful experience renting our properties. Therefore, making us very pleased to hear your positive feedback.
★★★★★ 1/5
GoogleI would give 0 stars if I could. I lived in one of your houses for a year and we had so many problems due to the poor conditions of the house. The water of the bath dripping from the kitchen ceiling, floods outside the house due to the pipes, oven that once turned on smelled like gas, fridge that drips, the grass in the garden that took a year to be cut and finally we had rats. Once they were supposedly dead, we had to live with the smell for months. Everything took an eternity to be fixed and the payments that we made for the gas, because we had to top up ourselves, were always late including the deposit which I had to wait 4 months to receive while they ignored my calls and messages.
For all these reasons I wouldn't recommend it to anyone.
Teresa · 11 October 2022 · Nicholas Humphreys Portswood (Southampton)
Agent replied · 31 December 2024
Dear Teresa,
Thank you for your feedback as mentioned we do not manage the property that you were occupying therefore the landlord would be the best point of contact for maintenance and refund of deposits.
We will pass the feedback to your landlord and make him aware regarding refund of deposits.
Kind Reards,
Nicholas Humphreys
★★★★★ 1/5
GoogleI don’t know how you’d locate someone when you can only see their first name, ask Bhav and Sasha - they know about me :) stop replying to these reviews pretending we’ve never lived with you!
Alicia · 11 October 2022 · Nicholas Humphreys Portswood (Southampton)
Agent replied · 31 December 2024
Dear Alicia,
All feedback is important to us and it is disappointing to see the 1 star review you have given.
I have looked on the system and I have been unable to locate you as one of our tenants or applicants based on your name. I would be grateful if you could contact me directly on;
portswood@nicholashumphreys.com so I can look in to your feedback.
Kind Regards
Nicholas Humphreys Southampton
★★★★★ 1/5
GoogleTerrible experience, started out well and then ended with a breech in GDPR, debt collectors asking for money from a time after we moved out. honestly super unprofessional on the phone and takes so long to get back to you.
Jade · 11 October 2022 · Nicholas Humphreys Portswood (Southampton)
Agent replied · 31 December 2024
Dear Jade,
All feedback is important to us and it is disappointing to see the 1 star review you have given.
We have looked on the system and all communications from Nicholas Humphreys to you and we can confirm we have not breech any GDPR policy.
Your tenancy agreement was not inclusive of any (Gas, Water, Electric & TV Licence) bills which where not paid for the duration of your tenancy agreement therefore the utility companies have issued you with a debt recovery letter.
We have provided you with full inventory report showing you the meter readings taken on move in therefore we would suggest you contact the utility provides directly to resolve this matter.
Kind Regards
Nicholas Humphreys Southampton
★★★★★ 5/5
GoogleHappy to assist
SHINTO · 11 October 2022 · Nicholas Humphreys Portswood (Southampton)
★★★★★ 1/5
GoogleRating only, no written review.
Fergys · 11 October 2022 · Nicholas Humphreys Portswood (Southampton)
Agent replied · 31 December 2024
Dear Fergys,
All feedback is important to us and it is disappointing to see the 1 star review you have given.
I have looked on the system and I have been unable to locate you as one of our tenants or applicants based on your name. I would be grateful if you could contact me directly on;
bhavikp@nicholashumphreys.com so I can look in to your feedback.
Kind Regards
Nicholas Humphreys Southampton
★★★★★ 1/5
GoogleRating only, no written review.
Gill · 11 October 2022 · Nicholas Humphreys Portswood (Southampton)
★★★★★ 1/5
GoogleAwful experiences with this company. I personally will not be looking for a house under their tenancy again due to issues associated with moving in and the return of the deposit.
Mark · 11 October 2022 · Nicholas Humphreys Portswood (Southampton)
★★★★★ 5/5
GoogleI had an issue with my daughter's tenancy which was passed around to a couple of people and finally (thankfully) landed on Tarun Patel's desk. He could not have been more helpful. He proactively investigated, called me back every time he said he would, and in the end went above and beyond to resolve the issue for me before it was resolved internally. I can't recommend him enough. Many thanks for your help in this matter Tarun.
Cassie · 11 October 2022 · Nicholas Humphreys Portswood (Southampton)
★★★★★ 1/5
GoogleStay away from these estate agents. My friend has had the worst experience with these people.
Their manager Sasha promises something via telephone and then they do not live up to their promise. They have dragged the matter for more than a month and have disappeared ever since.
They try to bully university students and extract money from them.
My friend and I have already informed SUSU lettings and they are already aware about the mis-happenings here (apparently its frequent) and they will alert future students accordingly.
Lucy · 11 October 2022 · Nicholas Humphreys Portswood (Southampton)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.