5/5
Always very good communication from Lola in Lettings. Reliable and helpful.

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2,914 reviews across 17 offices and 2 platforms
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,914 reviews on two platforms, rated 4.2 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Always very good communication from Lola in Lettings. Reliable and helpful.
5/5
Hi There I have few properties birmingham Since last 3 years I am using this agancy Mr Amrit Panesar is so good person he will always looking after my properties and he always attend the call and response the email and every time the rent paid on time I really recommend this agent . Thank youPositiveResponsiveness, Quality, Professionalism, Value
5/5
Matt and the team were helpful and usually prompt and the property I rented in was itself very good value. A stark contrast to other landlords I've dealt with in the past - I'd recommend them to anyone looking to rent in Sheffield
4/5
Rating only, no written review.
4/5
Rating only, no written review.
2/5
Rating only, no written review.
5/5
Thanks to Jonathan and David at Nicholas Humphreys Estate and Letting Agency, Nottingham. They were always very helpful as our letting agents for the past five years and also very professional during the recent sale of the house. Answered all our enquiries promptly and always kept us updated. Will definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your excellent feedback. Kind regards, Nicholas Humphreys Nottingham
5/5
Rating only, no written review.
Thanks for the review. Jovi
1/5
Nicholas Humphreys are completely negligent. If you donβt want unsolved issues of mould and damp then go elsewhere. If you have respiratory issues, you will be at danger in their properties and especially during the current climate. On top of this, you will be left without compensation despite having to live in inhospitable conditions. As well, NH are irresponsible with bill payments - only go with them if you want to pay bills that arenβt even yours. A completely unacceptable and unprofessional level of care and attention from Nicholas Humphreys - immediate action must be taken. For now, steer clear and be wary.NegativeQuality
Hi Anna, I can not actually see you listed as one of our tenants. Please could you contact me to discuss the issues mentioned on 01613009180. Thanks Jennie Office Manager
1/5
Do not look after their tenants. Ignore on-going complaints and problems of damp and mould in the house and refusing to take responsibility. AvoidNegativeResponsiveness, Quality, Professionalism
Hello Riley, I can not actually see you listed as one of our tenants. Please could you contact me to discuss the issues mentioned on 01613009180. Thanks Jennie Office Manager
1/5
One of the worst agents around, no sympathy or understanding during a global pandemic and all they care about is filling their pockets from poor students who they have managed to sign contracts where they have no option but to pay. AWFUL attitude, dont go near themNegativeResponsiveness, Quality, Professionalism, Value
1/5
After a year of living within rented accomodation through this letting agency i would never reccommend. First problem, i sent my deposit over asap only to get a call a week later saying i need to pay it... i told them to double check lone behold i had already paid. The house made me ill, damp made my clothes and bedding mouldy within a month of living there, mice literally running across my room even when we left no food out. Later down the line we had a ridiculous amount of viewings that just happened with little to no notice with people opening my bedroom door when i was asleep and also naked may I add( i worked nights so the day was my only chance to rest and they always did so on a saturday morningfor some reason) . I also was able to overhear alot of the speak between agents and various potential tennants, most of the time telling outright lies of how far away things were and one asked a french girl if she could speak french? Very condescending and very impolite. As an add on to this after the whole ordeal of living in this festering pig sh*t place for a year, I obviously moved. After I put the first part of this review up I got a phone call from the agency having the audacity to ask me to take it down π. This place should be closed down and prosecuted for a number of violations if my experience is anything to go by.
Hello, I am extremely disappointed to read your comments as we take all feedback seriously. Should you wish to discuss this further please email me : jenniferj@nicholashumphreys.com Kind Regards Jennie
3/5
Just checking out about a local to let property
5/5
Rating only, no written review.
Hi Margarida, Thank you for your positive review! Kind regards Jack
5/5
Wonderful customer service and fast response to queries
Thank you, We are always here to help you! Kind regards Raj
1/5
They are so unprofessional and rude. They cancelled our viewing at the last minute twice.NegativeProfessionalism
5/5
Well done to the amazing team... Friendly and nice on the phone. They make sure you get a nice property with good budget.PositiveResponsiveness, Quality, Professionalism
5/5
a very professional service, nothing is ever too much trouble! very happy πPositiveResponsiveness, Professionalism
Hi Dan, Thank you for your 5* rating and comments about our service! Kind Regards The Team at Nicholas Humphreys Nottingham
5/5
Customer service was great. Especially Maddie was always there to help.
Hi Murad, Thank you for your 5* rating and for your feedback on our colleague Maddie. Kind Regards The Team at Nicholas Humphreys Nottingham
5/5
Maddie was great to deal with, answered all our queries about our property and sorted out maintenance and paperwork outstanding. Thanks maddie!PositiveProfessionalism
Dear Jemima, Thank you for your excellent review. We are delighted to hear about your experience with our colleague Maddie and look forward to your upcoming tenancy with us! Kind Regards The Team at Nicholas Humphreys Nottingham
5/5
Maddie was very helpful with my enquiry. I would definitely say she was very professional and offered me with a lot of support.
Hi Francisco, Thank you for your excellent feedback in regards to the service you have received from our office, in particular our colleague Maddie. We are pleased to hear you found Maddie professional and supportive. Kind Regards The Team at Nicholas Humphreys Nottingham
5/5
Fantastic service from start to finish, even in difficult covid-circumstances. In particular, Will worked incredibly hard to make sure all tenants of my building were looked after and kept in the loop of any issues etc. Overall, the best experience I've had with a letting agency and renting in general.PositiveResponsiveness, Quality, Professionalism
Hi Natalie We are delighted to hear about the excellent service you have received from our colleague Will. He always works incredibly hard looking after his tenants and we are pleased you have enjoyed your renting experience with us. Kind Regards The team at Nicholas Humphreys Nottingham
1/5
I've rented two different properties through this agency and on both occasions they have done whatever they can to keep the deposit when I moved out. Trying to claim for all sorts of fabricated damages. Regardless of who's right or wrong they will always take the landlords side because that's who makes them the most money. Avoid these cowboys at all costs. I'd rather sleep rough on the streets than take another property through these scumbags in suits!!
5/5
Kirsty Inglis was absolutely stellar with helping me find a place to let for next academic year. She was so helpful, knowledgeable and made everything so easy!PositiveResponsiveness, Quality, Professionalism
Hi India, Thank you for taking the time to leave a review. We are delighted to hear about your experience with us, in particular the excellent service you have received from our colleague Kirsty. We will be sure to pass your comments on! Kind Regards The Team at Nicholas Humphreys Nottingham
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2020, 2024.
British Property Awards by year, 2020 to 2024Source: The British Property Awards winners lists, as published, linked by year.
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Manchester has the most, with 545 reviews rated 4.2 out of 5, followed by Nottingham with 436.
The 17 Nicholas Humphreys offices, by town:
Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 1 other industry award since 2020.