1/5
Very poor at Following up on requests

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2,914 reviews across 17 offices and 2 platforms
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,914 reviews on two platforms, rated 4.2 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
Very poor at Following up on requests
1/5
AVOID THIS COMPANY IF YOU GET ANY REPAIRS THEY BODGE THEM OR SEND UN QUALIFIED PEOPLE TO BODGE IT AVOID GO ELSE WHERE THESE ALSO LEAVE A HOUSE WITH NO HEATING FOR 7 HOURS BEFORE SENDING A DODGEY REPAIR GUY
1/5
Very poor experience with their rental department as a landlord. They just get anybody in there to collect the % even when you choose
5/5
I have been using Nicholas Humphries for over a year now managing my HMOβs and rentals. The lettings team take care of every aspect so I have no worries at all. They are professional, friendly and experienced in all situations.
5/5
I just want to say a huge thank you to Annie for helping me with my property. The level of professionalism is amazing. Replying back to emails on time and giving regular updates. Thanks for all your help! Highly recommended.
1/5
Be very carefull if you choose to rent through these people! You get no support whatsoever as a tenant, they will always side with the landlord, who is allowed to get away with anything they like it seems. Our time renting though Nicholas Humphreys turned out to be the most stressful and unpleasant time of our lives. Be warned.
5/5
When buying from NH, speak to Annie. She is very pro-active and a great estate agent. When renting out your property through NH, speak to Emma. She is very detailed, always friendly and ready to help. Her ability to liaise with the tenants and arrange contractors for works is second to none. Both highly recommended.
1/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
4/5
Rating only, no written review.
5/5
Great staff and great service
5/5
Always been quick and helpful with any repairs and problems with the house
5/5
Looked after our student let for years now! Top service ππΌππΌ would definitely recommend β¦
5/5
Tom and the team at Nicholas Humphreys were brilliant in getting all of my corporate let contracts sorted out - would highly recommend!
5/5
Great communications and updates! Thank you Tom and Becky for a smooth arrangement of the corporate let agreement! Top Team! Highly Recommended!
5/5
Excellent company, looking after our properties for last 4 years, Andrew is our account manager, and always deals with our transactions in a timely manner. Keep doing what you are doing guys, very happy thank you π β¦
5/5
Having dealt with various letting agents over the years Nicholas Humphries Stoke onTrent are the most professional by far. The staff are always friendly and helpful and are always dealing with requests or tenant issues promptly.. thanks guys πππ β¦
5/5
Every problem thatβs come up has been handled swiftly and effectively by Nicholas Humphreyβs. They have great housing for students at a very affordable price. The houses are well maintained for arriving tenants and thereβs been no big issues throughout the duration of our tenancy and Tom has been an absolute pleasure of a landlord
1/5
Wish I could give it 0 stars, the properties look lovely when viewing but failed to mention that when moving in I will encounter no end of problems such as flooding in the kitchen from loose pipes, damp in all the walls, mould, no heating, broken boiler that also leaks and have to manually open the valve every time we require hot water, broken locks, broken glass and dirt throughout the property (despite the professional cleaning service which we were told would happen prior to moving in) plus no working lamps all just for decoration for some reason. Itβs currently October and weβve had no heating since moving in (July) despite reporting it multiple times over the past few weeks now the colder nights are setting in. No one at the office seems to know whoβs responsible for picking up these reports or where they end up therefore nothing gets done unless you keep going down to the office to voice your concerns. My previous 2 years I was with a different company and I had no issues like this , this year because the houses looked so nice online I thought Iβd venture out and give Humphreyβs a try, will not be recommending to any students and will not be rebooking next year, not worth the amount of stress.
1/5
Rating only, no written review.
Hello Harry, Without any comments, I cannot respond. If you wish to discuss your grevience, please contact our office on 01707242890 so we can discuss this further. Thank you!
5/5
Rating only, no written review.
1/5
Rating only, no written review.
Hi Jake, Your name does not come up on our system so we would love to know what this review is for? Please get in touch with us Kind regards Nicholas Humphreys Hatfield
5/5
They are friendly, helpful and responsive to all your queries and emails. Overall a good experience!!ππ β¦
Thank you for your kind words. Kind regards Raj Raichura
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2020, 2024.
British Property Awards by year, 2020 to 2024Source: The British Property Awards winners lists, as published, linked by year.
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Manchester has the most, with 545 reviews rated 4.2 out of 5, followed by Nottingham with 436.
The 17 Nicholas Humphreys offices, by town:
Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 1 other industry award since 2020.