Nicholas Humphreys estate agents in Manchester, Nottingham, Stoke On Trent and 14 more

★★★★★ 1/5

Google

Rating only, no written review.

Andy · 1 January 2023 · Nicholas Humphreys Derby

★★★★★ 4/5

Google

Rating only, no written review.

Lucky · 1 January 2023 · Nicholas Humphreys Derby

★★★★★ 1/5

Google

My experience with this real estate agency has been disastrous, I do not recommend it to anyone. They forced us to make the payment without seeing the house, I only saw some photos and YouTube video of the property in which everything was in perfect condition. So I had no other options and had to book from Spain. When I arrived at the home, the conditions were inhumane, a place in which a student cannot live. What seemed normal to the real estate agency and they did not give us any solution, they only told us that we were obliged to continue paying and that this was going to be our home for the entire year. The property agent laughed at us. Not even a minimum of empathy, I think that no one in this world deserves to go to another country to study and find themselves in this situation.

Rubén · 1 January 2023 · Nicholas Humphreys Derby

★★★★★ 1/5

Google

Hello everyone. I hope this message is read by anyone who decides to rent a home with this real estate agency. We are a group of five students from Spain and we decided to rent a home to come and study our last year of college in Derby. The house was rented in June without previously seeing it in person, all through the Internet, and upon seeing the photos and video of the house, it seemed good to us and we decided to contact Nicholas Humpreys. When we arrived from Spain for the first time to the house where we were going to spend an entire year, we almost started crying. The house was a complete disaster, the smell in that house was disgusting, everything was very dirty, there were holes in all the walls, there were two empty fire extinguishers lying on the floor, IN EACH ROOM THERE WERE ABOUT 20 SPIDERS, mattresses with urine and dirty, the heating did not work, there were leaks... endless crazy things that we will attach in photos and videos so that you can see for yourself. After all this, they tell us that the house is in perfect condition to live in and that is what we have decided to rent. Be very careful before signing a contract with them, and read carefully because they will deceive you. With all this, they are not willing to give us back even our deposit money, since we evidently moved to another house. This message is aimed primarily at people who come from another country without previously seeing the home in person, because they are surely victims of a scam, which is what has happened to us. I also take this opportunity to ask the owners of this real estate agency to stop acting like this with people, you can't imagine how painful and sad it is for us and our parents to come from another country and find ourselves with something like this.

Denas · 1 January 2023 · Nicholas Humphreys Derby

★★★★★ 1/5

Google

Unprofessional

Meropi · 1 January 2023 · Nicholas Humphreys Derby

★★★★★ 1/5

Google

Can never get a property viewing with this company as no one ever calls you back! Useless!!!

Dean · 1 January 2023 · Nicholas Humphreys Derby

★★★★★ 1/5

Google

Issue with rats, got given terrible advice and slow response, do not stay with the agency.Lackluster to do the job

A · 1 January 2023 · Nicholas Humphreys Derby

★★★★★ 1/5

Google

Front garden full of rubbish and used sanitary towels on the street in front of one of there empty properties. Refuse to clear it up.

Harriet · 1 January 2023 · Nicholas Humphreys Derby

★★★★★ 5/5

Google

Lisa Harrison is an absolute pleasure to communicate with. Her professionalism and customer service is top notch. She is an absolute gem for Nicholas Humphreys to keep. Thanks Lisa.

Emmanuella · 1 January 2023 · Nicholas Humphreys Derby

★★★★★ 5/5

Google

Paige was exceptional she couldn’t have put me more at ease with my accommodation , nothing was too much trouble she found exactly what I was looking for . Made it a very painless process and she went above and beyond and helped me each step of the way , Paige is an asset to Nicolas Humphreys thank you so much Sophia :)

Sophia · 1 January 2023 · Nicholas Humphreys Derby

★★★★★ 1/5

Google

Hello everyone, I hope this message is read by someone who wants to rent a house with this terrible real estate agency, we rented the house online, when they gave us the house it was in poor condition, all dirty with spiders everywhere, holes with water, the heating did not work, my partner had asmas and almost had to go to the hospital, Do not rent with this real estate they are scammers. Be careful those who come from another country.

Jorge · 1 January 2023 · Nicholas Humphreys Derby

★★★★★ 1/5

Google

We just recently moved into a Nicholas Humphrey’s property and it is atrocious. The bathroom had no shower curtain, the tiles are falling off the wall, most the lights don’t work, there is black mold and rotten wood in the bathroom, a load of junk in the shed and cellar, water has been leaking through the walls and ceiling from the rain. The house is not fit to live in. Most of our emails have been ignored.

Sophie · 1 January 2023 · Nicholas Humphreys Derby

★★★★★ 1/5

Google

This agency doesn’t even deserve 1 star. The communication skills from them are atrocious! Me and my fiancé have recently left due to the property being unstable to live in with a newborn coming as we’re on the 5th floor the lift is unstable and constantly broken and left for days. The doors constantly broken leaving us unsafe in an area which a stabbing had occurred. The security gates have been broken for over 2 years. The boiler has been broken since we moved in. We told them once we’ve been given a price to pay we will go in and clean in doing so they have proceeded to enter the property without our permission and also sent us photos of repairs which have been reported time and time again which have not been fixed and now expecting us to now pay for.

Tia · 1 January 2023 · Nicholas Humphreys Derby

★★★★★ 1/5

Google

If you are thinking of renting with Nicholas Humphreys, PLEASE RECONSIDER!! They knowingly let out properties infested with mould and damp, and allow stingy landlords to ignore repairs for weeks. Obviously, it’s the landlord’s responsibility for repairs but this mould and damp was OBVIOUS within one of our bedrooms and the property was still let out by this greedy letting agency who care more about tricking students into a tenancy agreement from which they can’t escape. There is no care for the tenants from NH. Once you sign a letting agreement there is NO ESCAPE unless you find someone else to take your room. In my case, this will be impossible as I am staying in a room infested with damp and mould. I wish I could rate 0 stars. Look after yourself and choose any of the other student letting agencies in derby. They can’t be worse than this.

Ellie · 1 January 2023 · Nicholas Humphreys Derby

★★★★★ 1/5

Google

THIS AGENCY DOESN'T EVEN DESERVE ONE STAR My housemates and I signed a tenancy agreement earlier on in the year and we moved into the property around September. The summer was spent communicating with numerous different members of staff all of which told us different things. We had a friend pull out of the contract last minute which lead to months and months of debating arguing and advertising a room. We were told we had to pay half rent over summer if we weren’t staying there. Along side my deposit I had paid out over £1000 to the company before I even step foot in the house, only to find on my arrival that the place was dirty and vile. My partners bedside table was full of belongings from a previous tenant and my feet were sticking to the floor. When asked if there was anything else to be done at the property I said that it has not been cleaned, only to be told that it had been cleaned over summer. I have just gotten round to vacuuming and cleaning properly (3 months in, it took me an hour) and it looks infinitely better than when we moved in. We even had an ex tenant come in to collect a parcel and said the place looked so much better than when he lived there because I had cleaned it. Presumably the previous tenants had paid a cleaning fee when they left which clearly has been sat in an account somewhere as I can assure you, no cleaning services were used on this property, and it was an ABSOLUTE insult to my intelligence to be told otherwise. Along side all of this, we have been receiving multiple letters from gas and electric companies for unpaid bills and been threatened with bailiff action, all a result of landlords not paying what they need to. I have no idea why these properties are being rented out when the landlords are not paying for things that need paying for. When we approached the estate agents about this we were told this wasn’t their problem and they were “doing what they could”. Legally, allowing tenants to take on a tenancy that advertises bills as included at a property where the landlord is not paying said bills is false advertisement. Multiple lights have gone out, and the fixtures are fitted into the ceiling making it difficult and dangerous for us to replace especially since there is damp behind the fixtures. We were told that this is a tenant responsibility and that they would not assist us. We were also provided with no utilities and had to purchase the kettle, toaster and microwave ourselves (student let). This was very different to our experience at a property at monkey vs owl where we had all of our utensils and even kitchenware provided in a spotless home (I would highly recommend monkey vs owl instead). We have dealt with at least three different estate agents since we signed the contract (which we were pressurised to sign within a certain time leading us to sign and have no option but to go forward with it) meaning there has been zero consistency and communication often leading to repetition of conversations and zero resolution. All while demanding our rent from us. This estate agents is absolutely appalling and I am genuinely questioning how a company that has such little concern for its young and vulnerable tenants is still allowed to operate. I WILL be attempting to contact higher up at the company until I speak to somebody who will listen. This company is a disgrace

Emily · 1 January 2023 · Nicholas Humphreys Derby

★★★★★ 1/5

Google

DO NOT RENT WITH NICHOLAS HUMPHREYS. House filthy, covered in mould and dirt, and we were told it was cleaned. Floor sticky, black socks after 20 mins of moving in. Presumably charged the last people a cleaning fee and we will probably get charged too. Constantly sent letters of unpaid bills and court warnings even though bills are included. Officers turning up to house about unpaid bills. This is not even close to acceptable living conditions. My sink has been blocked since I moved in. I was told all my rent that I had paid has been sent back, without any explanation, and that I needed to re send it, but it has not been sent back to the same account, despite their claims. Genuinely scary how companies like this put roofs over people’s heads. University students, steer clear. I recommend Monkey vs. Owl, they are much easier to deal with and worth paying a little extra.

Jacob · 1 January 2023 · Nicholas Humphreys Derby

★★★★★ 5/5

Google

I've been very impressed with the service provide by Nicholas Humphreys Estate Agents.

Richard · 1 January 2023 · Nicholas Humphreys Manchester

★★★★★ 1/5

Google

Terrible service on renting for a Uni student in Manchester! I wouldn't recommend them. Stay well away!

Chris · 1 January 2023 · Nicholas Humphreys Manchester

★★★★★ 5/5

Google

Have been with Nicholas Humphreys for five years, and am happy with their service, and would recommend them to any Landlord or student

V · 1 January 2023 · Nicholas Humphreys Manchester

★★★★★ 5/5

Google

We found Gary extremely efficient and helpful, he went above and beyond! Will definitely use Nicholas Humphreys again. Thanks

Alasdair · 1 January 2023 · Nicholas Humphreys Manchester

★★★★★ 5/5

Google

Joe, is a lettings superstar! Is a great agent, on it, organised, and would 100% recommend. Thanks loads Joe for all your efforts with my house year after year. Cheers Toby

Toby · 1 January 2023 · Nicholas Humphreys Manchester

★★★★★ 5/5

Google

First time renting out a house and honestly can’t thank this agency enough. They have been so helpful with everything it’s been brilliant. A lad called Sean has been on hand whenever we’ve needed him and always willing to help and understand what we are asking 👍 …

Max · 1 January 2023 · Nicholas Humphreys Manchester

★★★★★ 1/5

Google

They rented us a house that was infested with mice, not to mention the 100 other issues we've had to deal with. You also get very little in the way of customer support without being VERY persistent.

Aramys#2 · 1 January 2023 · Nicholas Humphreys Manchester

★★★★★ 1/5

Google

I had problems with Nicholas Humphreys for my entire tenancy. The house was extremely damp when we moved in and they said it would be fixed - it was not. They tried to make out that it was our fault and did nothing to fix the situation so I was living in really horrible damp and mouldy conditions. I have friends who have had similar experiences to this. Edit: 2 years later and they have still not removed me from their system. I get emails about my old house all of the time. Please Take Me Off Your System. I do not live there anymore!!! AND PLEASE FIX THE RODENT PROBLEM AND BROKEN THINGS for the people living in my old house!!! Glynne (the estate agent and our property manager) still haunts my sleep. I hope she still isn't treating people they way she treated us during our tenancy.

Amie · 1 January 2023 · Nicholas Humphreys Manchester