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Nicholas Humphreys estate agents in Manchester, Nottingham, Stoke On Trent and 14 more

4.2

★★★★★ Great

2,914 reviews across 17 offices and 2 platforms

www.nicholashumphreys.com/northampton-estate-agents

Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,914 reviews on two platforms, rated 4.2 out of 5 overall.

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4.2 / 5

2,913

Reviews on Google

All 17 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Tenants1 review

5.0 / 5 Swift, professional service. Beautiful propertyLaura, 9 April 2025Read the review from tenants

Our offices

Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.

Awards

Industry awards

Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.

British Property Awards winners in two years, the group and its branches: 2024, 2020.

British Property Awards by year, 2024 to 2020

Source: The British Property Awards winners lists, as published, linked by year.

Latest reviews from every Nicholas Humphreys office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Worst agency, the agency team don’t care at all, all this company care about is stealing money from students, when we moved in they did tempeh fixed with tape and blue tac, the house literally started falling apart the second we got there and we were blamed for issues that was already there, now they are trying to charge us extortionate fees, fees that we can’t afford. They claim to check the portal every 2 days but that’s a lie and if they do they just ignore it, the 24hr emergency maintenance team they claim to have is a lie.

Havana · 21 August 2025 · Nicholas Humphreys Hatfield

Agent replied · 8 October 2025

Hi Havana, Your name is not on our system which only means this review is mean for a different Nicholas Humphreys. As we are independently run we would appreciate it if you could leave this review on the correct business and not specifically the Hatfield branch Kind regards Jack Flanagan

1/5

Google

Should actually be 0 stars, this company is disgusting. Black mould growing behind the beds, Sick on mattresses, rats running around. To top all of this off they took their time in sorting these issues. They had arranged house viewings without our consent while these issues were actively taking place. After we have moved they are trying to charge us an extortionate price for damages and cleaning after we left the house at a good standard before we left and spent hours scrubbing and cleaning. It is unfair and they are trying to con us. Do not go with this company !!!!!!

Jessica · 20 August 2025 · Nicholas Humphreys Manchester

1/5

Google

Never live under this company if you want to keep your own sanity

NoSouls · 20 August 2025 · Nicholas Humphreys Manchester

5/5

Google

Having moved on from a difficult estate agents, the team here have been a breath of fresh air, for which the high reviews speak for themselves. The team have been nothing but pleasant and helpful during my time with them, offering flexibility and a professional and courteous attitude from initial contact. I am really enjoying my new home, and would not hesitate to recommend this company to anyone looking to move!

Amie · 18 August 2025 · Nicholas Humphreys Canterbury

5/5

Google

The team were very helpful and reassuring as we were last minute sorting out student housing

Arron · 18 August 2025 · Nicholas Humphreys Stoke On Trent

1/5

Google

Message for parents considering using this company for student lets in stoke on Trent, avoid! This company did not respond to any requests for repairs whilst my sons were in the property or ignored requests for considerable time. The tenancy ended and then they did not return the deposit leaving it til the last day (7weeks later) before they would be forced to return the deposit under the tenancy deposit scheme to then inform that they were keeping £1000 of the deposit. What a scam organisation this is.

Donna · 15 August 2025 · Nicholas Humphreys Stoke On Trent

5/5

Google

⭐️⭐️⭐️⭐️⭐️ Big thanks to the accommodation sett team! They made the whole process super easy and stress-free. Always quick to help, super friendly, and really made me feel welcome. Couldn’t have asked for a better start in my new place🙌🏻🙌🏻🫶🏻 …

Styris · 15 August 2025 · Nicholas Humphreys Stoke On Trent

1/5

Google

Do not use this company especially if you are a student. They really do not care about you as a tenant or a person. They’re lucky I didn’t sue them for the stress caused by their lack of regard for me and my safety. I would’ve given zero stars if it was an option.

Olivia · 15 August 2025 · Nicholas Humphreys Northampton

1/5

Google

Rating only, no written review.

Max · 14 August 2025 · Nicholas Humphreys Hatfield

Agent replied · 8 October 2025

Hi Max I can not see which property of our you were staying in. Are you able to provide more details about which house gave you a bad experienced when you stayed in Hatfield? If you did not stay in Hatfield we would appriciate you leaving this on the corect Nicholas Humphreys. Kind regards Jack Flanagan

5/5

Google

Rating only, no written review.

33 · 10 August 2025 · Nicholas Humphreys Norwich

Agent replied · 9 October 2025

Thank you!

5/5

Google

First Time Renter (Student) Nick and his team have been first-class from the beginning to the end and are still providing that service. In the beginning I viewed two houses, which Rachel kindly fitted into her schedule and on the same day. On top of this the viewings were also provided within days of me asking for them. The team were great with answering questions. Rachel was superb as I had a tonne of questions and I was provided with a number which I could send any questions I had after the viewing to on WhatsApp - and still use if I have any questions. Really superb, I suspect not many other Estate Agents provide that service! I had a little issue on moving-in day. My key did not fit the front door! But Nick immediately drove over (about a 20 minute drive) to inspect the keys, to which he drove back to the Estate Agents to pick up a new pair and drove back. Commendable. Thank you. The website which I used to complete the process of signing and filling in details etc was very user-friendly which makes a world of a difference - nothing worse than tackling a badly laid out website. All in all, a very friendly experience which eased my first time experience of renting. Thank you guys, TK

Parqstu · 9 August 2025 · Nicholas Humphreys Stoke On Trent

1/5

Google

I lived in a Nicholas Humphreys property last year, and it was genuinely one of the worst renting experiences I’ve had. The house had issues from day one that they’ve tried hard to hide. There’s a lot of mold that builds up in the house in every single room apart from the kitchen and bugs, and slugs constantly getting inside from cracks left unsealed. My bathroom had no extractor fan, despite there being a shower, so the damp just built up. Additionally there was a leak in the upstairs shower that dripped through the ceiling into a lightbulb and the smoke detector downstairs in the living room which is an obvious electrical hazard and a serious safety issue. Despite reporting it, no one came to fix it or even take a look at it. This is classed as an emergency repair under UK housing standards and in our tenancy contract but they still never sent anyone the entire year to come repair it. Now, after we’ve moved out, they’re trying to charge us for blinds and a wardrobe that were already broken when we moved in and which we reported properly at the time. So this is an extra £110 we shouldn’t be paying. It feels like they’re just trying to squeeze every penny out of tenants after already providing substandard housing. I would strongly advise anyone considering renting through Nicholas Humphreys to look elsewhere. There are far better, more responsive and more ethical letting agents in the area. Cheap housing isn’t worth dying in an electrical fire because they want to scam another penny out of you.

Abigail · 9 August 2025 · Nicholas Humphreys Nottingham

Agent replied · 12 August 2025

Hi Abigail, We are sorry to hear that your experience was not as you expected. If you could please email nottinghamadmin@nicholashumphreys.com with the property address and full details of the issues, we can then investigate for you. Kind Regards, Nicholas Humphreys

1/5

Google

Don’t go with these unless you want 75% of ur deposit taken for a broken door handle

Alfie · 8 August 2025 · Nicholas Humphreys Derby

1/5

Google

Absolutely shocking. House was a tip, when we moved in. There was chicken wings under one of the beds, damp all over next to plugs (they moved wardrobes in front of the issue instead of fixing it),a smashed window (that leaked in water every single time it rained, stayed this way for 3 months), broken tiles, showers didn’t work (flooded the downstairs bedroom, soaking the mattress and lights twice), blocked drains (a streets worth of toilet waste was flooding our garden). And not one thing got fixed when we requested. Tried to take us to court but BULLIED us to pay. I had to go to hospital due to the mould poisoning. DO NOT USE THIS COMPANY. All evil individuals who are lazy and money hungry.

Erin · 8 August 2025 · Nicholas Humphreys Manchester

1/5

Google

Constant problems with my daughter's student house. Trying to get a call back is an utter joke.

Racheal · 8 August 2025 · Nicholas Humphreys Manchester

5/5

Google

I've been looking to buy a property in Canterbury to rent out, and I got in touch with Jovi, Sanj & Dal @ Nicholas Humphreys Canterbury. The team there was really helpful. They gave me some good advice and walked me through a few things I wasn't sure about as a potential landlord. They were direct and clear, which I appreciated. It made the whole process feel a lot less daunting. So, yeah, if you're thinking about property in Canterbury, especially if you're looking to let, they seem like a solid choice.

Devante · 7 August 2025 · Nicholas Humphreys Canterbury

1/5

Google

Rented from this company for a couple of years. Issues were slow to be fixed + plenty of them (no WiFi for months, electrical fire, no shower for over a week, front window broken by gardener with over 2 weeks to fix), communication was difficult beyond belief and basic issues that should be routine such as gardening needed a reminder and even then took upwards of a month to sort out. Could not recommend this branch in particular any less. Save yourself years of stress, never had so many issues renting from a place

Ella · 7 August 2025 · Nicholas Humphreys Canterbury

2/5

Google

For the prices they're charging, the rooms should come with a proper wardrobe, not just cloth rails.

Norah · 7 August 2025 · Nicholas Humphreys Stoke On Trent

1/5

Google

We viewed multiple the properties with someone at this agency, and during the viewings, they kept reassuring us that things would be refurbished or changed. However, when the contract was sent over for one that we were interested as they said that they were going refurbish the property, it stated that we needed to be happy with everything we saw during the viewing, which completely ignored all the promised changes. That alone is a big red flag. It’s also very clear they don’t care about student tenants at all. All the good reviews seem to be from full-time working professionals as they seek to be their top priority, and students are not treated with the same care. If you're a student, PLEASE read the contract very carefully before signing.

Nademesa · 6 August 2025 · Nicholas Humphreys Derby

1/5

Google

I am using a private account to protect my identity. Worst agency experience in 5 years of renting. Never answered calls, came into property unannounced leading to harassment by maintenance they hire, never fixed maintenance issues, gave us a property with the front door being broken and almost causing a break in. Had a radiator issue for the entire year causing me to have to sleep in the living room and they never fixed the issue or gave me any financial compensation. DO NOT RENT OR TRUST THIS AGENCY THEY ARE THE WORST AGENCY IN MANCHESTER!!!! Especially as a student they will give you absolutely zero respect or humane treatment

Opal · 6 August 2025 · Nicholas Humphreys Manchester

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Nicholas Humphreys

Which Nicholas Humphreys office has the most reviews?

Manchester has the most, with 545 reviews rated 4.2 out of 5, followed by Nottingham with 436.

Where are the Nicholas Humphreys offices?

The 17 Nicholas Humphreys offices, by town:

  • Birmingham: Lonsdale House, 52 Blucher Street, Birmingham, B1 1QP
  • Burton: 183 High Street, Abbey Arcade, Burton, DE14 1HN
  • Canterbury: Office 8, Marshwood Close, Canterbury, CT1 1DX
  • Derby: 15 Friar Gate, Derby, DE1 1BU
  • Durham: Suite 6a Kingfisher House, St John's Road, Durham, DH7 8TZ
  • Hatfield: 82 Great North Road, Hatfield, AL9 5BL
  • Leicester: 79 Queens Road, Leicester, LE2 1TT
  • Manchester: 323 Wilmslow Road, Manchester, M14 6NW
  • Northampton: Nicholas Humphreys, 141 Adnitt Road, Northampton, NN1 4NH
  • Norwich: 134 Dereham Road, Norwich, NR2 3AF
  • Nottingham: 6 Lenton Boulevard, Nottingham, NG7 2ES
  • Portsmouth: 5 Sovereign Gate, 308-314 Commercial Road, Portsmouth, PO1 4BL
  • Portswood: 49 London Road, Portswood, SO15 2AD
  • Sheffield City: Blades Enterprise Centre, John Street, Sheffield City, S2 4SW
  • Sheffield West: Office G10, The Redlands Business Centre, 3-5 Tapton House Road, Sheffield West, S10 5BY
  • Stoke On Trent: 42 Piccadilly, Stoke On Trent, ST1 1EG
  • Wimborne: Nicholas Humphreys, 2 Park Lane, Wimborne, BH21 1LD
Has Nicholas Humphreys won any awards?

Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 1 other industry award since 2020.

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