Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
Googlerented a student house for 2nd year with this agency, was the worst experience we have ever had. we had mice and cockroach infestations to a horrible extent that were already prominent before we even moved in, and after the whole year being falsely promised compensation, the only thing they returned in the end was a rubbish apology. there were only 1 or 2 decent attempts to mitigate/kill off the infestations for the entire year, which is absolutely unacceptable.
thankfully our property manager Tim was fired for his completely irresponsible behaviour, but even with new staff to help us, we were still left with almost complete lack of communication and sympathy. really don’t recommend.
Kim · 30 September 2025 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleIncredible Agency!
Where to begin…
The staff at the agency as a whole are very professional, having very open communication and consistent responses.
The locations available are near some very consistent transport links, as well as supermarkets and a variety of takeaways.
The individual rooms in apartments or houses available very easy to maintain!
All available lettings areas are very friendly, and have an overall inviting atmosphere.
I could not recommend this lettings agency enough, especially to any mature students, international students, professionals or groups of friends looking for something affordable and comfortable 🫶🏾
A · 28 September 2025 · Nicholas Humphreys Sheffield City
Agent replied · 9 October 2025
Thank you so much for your glowing review, A Dom! We're thrilled to hear about your positive experience with our agency. Our team is dedicated to providing excellent service and we're glad it shows. We look forward to continuing to support your housing needs, whether you're a student, professional, or a group of friends. Your recommendation means the world to us!
★★★★★ 5/5
GoogleGreat service and very friendly I was very easily able to find a house this year for university would highly recommend coming to Nicholas Humphrey’s when looking for a house to rent they have great houses and excellent communication .
Kisanth · 26 September 2025 · Nicholas Humphreys Canterbury
★★★★★ 5/5
GoogleMy experience with Sam was excellent. She had great communication and was very understanding and patient with my requests. If you have any queries PLEASE go to sam.
Leo · 26 September 2025 · Nicholas Humphreys Canterbury
★★★★★ 5/5
GoogleAmazing service from these landlords!
Quick, simple always a pleasure to email and no question was too much!
Thank you specifically to Sam who helped us throughout the whole process.
Molly · 26 September 2025 · Nicholas Humphreys Canterbury
★★★★★ 1/5
GoogleUsed for student accommodation. Wasn't cleaned when we moved in with dirty socks, used Covid tests, an open pack of peanuts and general clutter everywhere, then tried to take £300 off the deposit for cleaning that would never get done. After going through the TDS got almost all of our money back.
Sol · 25 September 2025 · Nicholas Humphreys Stoke On Trent
★★★★★ 5/5
GoogleHighly recommended
Kylie · 23 September 2025 · Nicholas Humphreys Stoke On Trent
★★★★★ 5/5
GoogleI'm proud to identify with this agency.
Alabi · 22 September 2025 · Nicholas Humphreys Canterbury
★★★★★ 5/5
GoogleLovely office and music friendly service and everything was quick🙏🏿 …
Jeremy · 22 September 2025 · Nicholas Humphreys Canterbury
★★★★★ 1/5
GoogleThe worst company I have ever dealt with. ZERO service, ZERO communication. If you are a Student/Landlord avoid at all costs. If anyone from this company actually reads these can someone contact me. My daughter has been left living in a building site! No water for days, shower leaking, no bedroom to be used, no communication despite several calls and emails. I do not understand how anyone can run a business in this way. If I could give zero stars I would. If you are looking for somewhere to rent AVOID!!!
Sarah · 21 September 2025 · Nicholas Humphreys Portswood (Southampton)
★★★★★ 2/5
GoogleRating only, no written review.
Joy · 19 September 2025 · Nicholas Humphreys Wimborne
Agent replied · 10 October 2026
We're concerned to hear about your experience. Please contact us at 01202 889088 so we can address your concerns directly.
★★★★★ 5/5
GoogleAbsolutely professional and very well handled service. They were patient and communicated clearly throughout the whole process. Staff ensured that we got exactly what we wanted. Big Thank You!
Samuel · 19 September 2025 · Nicholas Humphreys Canterbury
★★★★★ 5/5
GoogleAmazing customer experience. They were very thorough and clear with the procedure of moving into the house. Would stick with them again and again
Onyedikachi · 19 September 2025 · Nicholas Humphreys Canterbury
★★★★★ 5/5
GoogleGood spot- easy, helpfully
Clay · 19 September 2025 · Nicholas Humphreys Canterbury
★★★★★ 5/5
GoogleNicholas Humphreys started managing our properties a month ago and we have been very impressed with their professionalism and communication. Their service has been 1st class and they started filling the rooms with tenants within days of taking over!
Alex · 17 September 2025 · Nicholas Humphreys Stoke On Trent
★★★★★ 5/5
GoogleThe agents are very nice and understanding. There were many times we needed help such as getting a new fridge or washing machine and they got back to us as soon as possible. Thank you guys for a great service over 2 years for us!
Connik · 16 September 2025 · Nicholas Humphreys Hatfield
Agent replied · 18 September 2025
Hi Connie,
Thanks so much for the positive review! We’re really glad we could help out whenever you needed, whether it was a new fridge, washing machine, or anything else along the way. It’s been a pleasure taking care of things for you these past two years, and we appreciate you being with us!
Good luck with your next venture
Kind regards
Jack and the rest of the team
★★★★★ 5/5
GoogleReally happy with them. They helped me sort out everything quickly as I was in urgent need of a place and the whole process was quick and smooth. Thank you to every single member in the team for making it happen
Would recommend others as they are really good with their service
Ashraf · 13 September 2025 · Nicholas Humphreys Canterbury
★★★★★ 5/5
GoogleRating only, no written review.
Nhân · 12 September 2025 · Nicholas Humphreys Hatfield
Agent replied · 8 October 2025
Thank you very much for your review, we are gad you had a positive experience from our agency.
Kind regards
Jack Flanagan
★★★★★ 5/5
GoogleVery warm, swift and kind response.
Iyobosa · 12 September 2025 · Nicholas Humphreys Stoke On Trent
★★★★★ 5/5
GoogleMy preplanned accommodation fell through last minute and I was panicking. Nicholas managed to get my application and move in date sorted within 3 days. He was amazing and took all my stress away. Thanks Nicholas and your team, your efficiency is very much appreciated xx
Aimee · 12 September 2025 · Nicholas Humphreys Stoke On Trent
★★★★★ 5/5
GoogleVery fair and even handed in managing properties under their control . Quick and responsive to issues . Focus on relationship building to achieve long term success .
Nick · 11 September 2025 · Nicholas Humphreys Canterbury
★★★★★ 5/5
GoogleNick and his team have been absolutely fantastic from the very beginning. Their speedy responses and constant availability, especially through WhatsApp, have made the whole process so much easier and stress-free. What really stands out is their reliability, I always knew I could count on them to follow through and get things done promptly.
They are completely transparent in their communication, keeping me fully updated every step of the way, which built a great sense of trust and reassurance. It’s rare to find a letting agent who is not only professional and approachable but also genuinely committed to honesty and client satisfaction.
Nick and his team go above and beyond, making the entire experience seamless and worry-free. I would highly recommend them to anyone looking for a trustworthy, reliable, and transparent letting agent, they truly set the standard in this industry.
Cheers 👏
Sharon · 11 September 2025 · Nicholas Humphreys Stoke On Trent
★★★★★ 1/5
GoogleI didn’t have a very good experience with Nicholas Humphrey’s. I decided not to go through with moving into the property however I found a replacement who I was told signed the new contract. However due to one of the other tenants not signing the new contract I was just subletting my room which I wasn’t made aware of until I looked into it myself. They never chased for the new contact to be signed from the other individual either so that subletting wouldn’t have been the case. Also I didn’t receive my deposit back for two years after I had signed the contract despite chasing them up on this multiple times and being told someone would be in touch the next day which also never happened. I only received my deposit back when threatening to take legal action, which resulted in the deposit being sent to me straight away. I did not have a good experience with this letting company. I would strongly advise not letting with this company.
Casey · 8 September 2025 · Nicholas Humphreys Nottingham
Agent replied · 22 August 2025
Hi Casey,
We would like to investigate this further, please could you kindly email nottinghamadmin@nicholashumphreys.com with details of the Property you had signed a Tenancy for.
Many Thanks,
Nicholas Humphreys
★★★★★ 5/5
GoogleNicholas Humphreys were very helpful during the tenancy, and responded to all of our needs regarding things like maintenance. The deposit return was also a smooth process.
Emily · 8 September 2025 · Nicholas Humphreys Norwich
Agent replied · 9 October 2025
Thank you so much for such a lovely review Emily much appreicated!
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