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★★★★★
2,914 reviews across 17 offices and 2 platforms
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,914 reviews on two platforms, rated 4.2 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
2/5
GoogleI was thinking about giving 1 star but Audrey is nice and patient. Hence one of employees is not that great to be honest. I don’t know if he treats me bad is based on my race or he just treats everyone …
Thank you for your review. We take seriously accusations of racism and will be looking into this further. If you are able, please can you report the specific issues you experienced to our Director, Robbie Bell at … More
5/5
GoogleName: Dhruv Saxena I'm really happy with the letting agent Nicholas Humphreys that I just worked with. From the beginning to the end, their staff showed remarkable professionalism and efficiency. The agents offered insightful information about the local market, and the range of properties was extensive and well-kept. There was easy communication and quick answers to any queries or issues. There were no unexpected costs, and the paperwork was completed quickly and openly. The day of the move was flawlessly planned, and the aftercare has been first-rate. In every aspect, Nicholas Humphreys surpassed my expectations. They are a great option for anyone looking to rent because of their professionalism and dedication to client happiness. Strongly advised.
Hi Drhuv, Thank you very much for your kind words. We are pleased to know you have received a good service from us and that you have left a review to let others know who will receive the same service Kind regards Jack Flanagan
5/5
GoogleMy experience with Nicholas Humphreys hasn’t been the most straight forward however, they have been able to sort out any problems that I have had. A month before I was meant to be moving into one of their properties the landlord had to pull out (not Nicholas Humphreys fault) so within the space of a week me and the rest of my group had to find a new place ready for September. The team at Nicholas Humphreys were very supportive and was able to find us somewhere else within a week. They kept in constant communication with us all and made sure we secured a place and at the budget we wanted to stick to. Since moving in there was a few issues in the house which got resolved very quickly and they have been very accommodating, making sure that everything we needed was sorted. - Chloe
Hi Chloe, Thank you for your review and although the initial circumstance was unfortunate, we are very happy that we were able to get you to a new property as soon as possible. Going forward we'll always try hard to ensure you are comfortable in your accommodation and to make sure all maintenance is resolved if any :) Kind regards, Will, Nicholas Humphreys
1/5
Googlehad to deal with christopher sharman few weeks ago. he issued a tenancy contract for a random date that i never asked for and then went on to invent his owns terms and regulations such as “deferred deposit”. would not recommend to anyone.
5/5
GoogleTarun at Northampton Nicholas Humphreys is amazing. The service he provided went over and above what we expected. Not only did he help us find the best student accommodation for our son, he was right there with us until our son finally moved in. Nothing was too much for Tarun, he was always at the end of the phone dealing with our queries and reassuring us. He helped us navigate what was potentially a minefield and made us feel he was invested in securing the right accommodation for our son, who loves his flat. We will certainly recommend the services provided by Northampton Nicholas Humphreys. Thank you so much Tarun.
Thank you so much for taking the time to share your experience! We’re absolutely delighted to hear that Tarun and the Northampton Nicholas Humphreys team were able to provide such a positive and supportive service. At Nicholas Humphreys, we take great pride in helping students and their families find accommodation that truly suits their needs, and in offering guidance every step of the way. It’s wonderful to know that Tarun went above and beyond to make the process smooth, reassuring, and stress-free for you, and that your son is happy and settled in his new home. We believe that finding the right accommodation can make a huge difference to a student’s experience, and we’re so pleased to have played a part in that. Your kind words and recommendation mean a lot to us. Thank you again for choosing Northampton Nicholas Humphreys, we wish your son all the best in his studies and look forward to assisting you again in the future.
1/5
GoogleIf you’re a student considering renting through Nicholas Humphreys Manchester, think again. This agency is nothing short of abusive, and they exploit students who are often renting for the first time. They consistently try to overcharge, …
Hi M I'm so sorry to hear the experience you have had with the Manchester Branch. This review doesn't involve my office at Burton. … More
5/5
GoogleI have recently rented a property in Woodville through Humphreys Letting Agents in Burton on Trent. Unfortunately due to illness I have had to move from the property because of the …
Hi Brain Thank you for your positive review! If we can help further in anyway please contact the office! … More
5/5
GoogleNicholas Humphrey’s have been managing our properties now for approximately 18 months. They have always been very professional and prompt to deal with any issues. Contact is excellent and always updating with any changes needed. Alison has …
Hi John Thank you for this superb feedback! Regards Team - NH
5/5
GoogleThis review refers solely to the Burton Branch. Professional, thorough, honest, straightforward and easy to both talk to and deal with. My current property manager Amber is a credit to the company. She listens, offers advice and …
Hi David Thank you for your positive feedback! Kind Regards … More
5/5
GoogleI wholeheartedly recommend the Nicholas Humphrey agency, My experience renting with them has been fantastic. My apartment is beautiful and feels like a real home. What truly impressed me was their service. Today, I lost my keys and their response was incredibly quick and efficient. They had me rescued in good time, which showed genuine care and reliability. It's a massive relief to know I'm with an agency that is so professional and responsive. If you want a great apartment and exceptional support, Nicholas humphery’s the team to choose
Hi Christopher, Thank you for your kind words. We’re very glad we could help when you were in need, and it’s great to hear that you’re happy with your current home. We always do our best to support our tenants, especially students as they go through such an important stage in their lives. Kind regards, Jack Flanagan
5/5
GoogleI received a great service, I was contacted and my queries were answered swiftly.
1/5
GoogleMy son who is at University of Hertfordshire and his 4 friends, also all students, rented a house for their second year from September 2024 until August 2025 through Nicholas Humphreys. I wont list all of the issues they had because they had already experienced numerous serious issues before they even moved in! What I will do is to offer help and advice so that other tenants, particularly students can be proactive and solve the issues they are likely to face with Nicholas Humphreys. This can also guarantee you get your full deposit back at the end which my son and his friends did and I gather doesn't normally happen. I have already helped my sons friend this year to deal with Nicholas Humphreys using this advice. If you ever send an email to Nicholas Humphreys complaining about anything mention that you will contact the Property Ombudsman if you dont receive a reply within the amount of time stated in their complaints procedure or quicker for urgent complaints. If they don't reply within the amount of time then contact the Property Ombudsman who will instruct you to email Nicholas Humphreys to tell them they only have a few days to reply or they will be in breach of rules and further action will be taken by them. Ask for an inventory and if one is provided read through it carefully and check against what it says and what is actually there and the condition before signing it etc and raise any inconsistencies with Nicholas Humphreys in writing and take photos. If no Inventory is provided as with my son and his housemates don't panic because then you can raise a dispute with the company protecting your deposit. They are very unlikely to side with the landlord about any of your deposit being retained if no inventory has been provided. The landlord also cannot legally deduct money from your deposit for a professional clean. On the subject of protecting deposits make sure that your deposit is protected within 30 days and you are given the prescribed information for claiming the deposit back. This is non negotiable as it is the law. My son and his friends deposits were only protected after 87 days by their landlord with no information provided. I believe the only reason they were protected at all is because my son and his friends were asked to pay their deposits a second time which led my son to send a complaint letter asking where the deposits had gone and why they hadn't been protected and contacting the Property Ombudsman so that this had to be answered honestly with proof. After you have been written to confirming you will receive the deposit back if you still havent received it into your account you can take action. Call Nicholas Humphreys and follow up with an email stating it has been 10 days and this is the landlords final warning. If all deposits are not in every tenants bank accounts by a couple of days time you will start the dispute resolution service with the company protecting the deposits.
Hi Karen, I’m sorry to hear that your son didn’t enjoy his time living in our property, and even more so that he felt unable to reach out to us directly to share his concerns, instead asking you to do so on his behalf. The property he lived in is not one of our fully managed houses. In this particular case, the landlord manages the property themselves and chooses not to provide an inventory. They tend to rely on trust with their tenants and often return deposits in full, as they did with your son’s group. For context, all of our fully managed properties include a full inventory report at the start of each tenancy, and deposits are registered with the prescribed information provided to tenants. As this landlord handles these matters independently, the process may not have been as seamless as it is with our other properties. We appreciate your feedback, and moving forward, we’ll take extra care when working with this landlord to ensure a smoother experience for future tenants. Kind regards, Jack Flanagan
5/5
GoogleWent for my viewing today the lady who showed me around was brilliant. She explained everything perfectly, if I didn’t understand anything she took her time with me to make sure I understood everything. Such an amazing person especially when it my first time viewing properties.
5/5
GoogleHonestly just wanna say a huge thank you to Rachel from Nicholas Humphreys! She was amazing! Super kind, really easy to talk to, and really helpful through the whole process. She helped me find a place I absolutely love and got everything sorted really quickly. Rachel and the team were just great to work with, really accommodating and made everything so smooth. Couldn’t have asked for better; massive thanks to Rachel and the team!!
5/5
GoogleApplied for a flat on Wednesday and got accepted today I'm so over the moon, the staff have been so lovely and keeping me updated on the process through WhatsApp and was really reassuring I honestly can't thank them enough. The whole team are just absolutely brilliant and they should be proud of themselves for doing an amazing job
5/5
GoogleGreat stuff
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GooglePrevious tenancy manager, Tom, was great and then unfortunately left and was replaced by an incompetent Rajan. The company tried to steal £500 of our deposit without any proof. On multiple occasions i had to email Rajan to gain proof and didn’t receive any replies, I eventually had to call the office in order to speak to Rajan. The deposit dispute went through to the tenancy deposit scheme and was decided by an adjudicator that this company did not have any evidence for trying to steal our deposit. My advice to anyone is - always fight the tenancy dispute, this company did not have any evidence for stealing our deposit and it was worth the 3 months waiting to get the other £500 back
1/5
GoogleDo not rent from Nicholas Humphreys if you value your personal belongings! I came home today from work only to find that the estate agent who did a viewing while I wasn't home, had left the door unlocked! I have a lot of valuable technology and collectibles in the house that could've been stolen! All captured on my front doorway camera (unable to post a picture unfortunately).
5/5
GoogleWe had Kevin show us around 2 houses yesterday. He was fabulous, and was able to answer all our questions. We would definitely recommend.
5/5
GoogleVery pleased with the Service received from Julia Pawley,very polite,professional and helpful.if you are buying, selling or letting i highly recommend this agency
5/5
GoogleKevin was fab!!
5/5
GoogleKevin was lovely and showed us around three properties. He was very thorough and helped us a lot
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Manchester has the most, with 545 reviews rated 4.2 out of 5, followed by Nottingham with 436.
The 17 Nicholas Humphreys offices, by town:
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