5/5
Kevin was great

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2,914 reviews across 17 offices and 2 platforms
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,914 reviews on two platforms, rated 4.2 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2024, 2020.
2024 1 Gold The British Property Awards 2024 winners
2020 1 Gold The British Property Awards 2020 winners
Source: The British Property Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Kevin was great
5/5
kevin was so friendly and helpful, and answered all of our questions!! x
5/5
Kevin was very helpful and very kind!
5/5
Iβve been dealing with this agency for two years now, and I have nothing but respect for them. Theyβre professional, quick to respond, and genuinely friendly. Highly recommended!
5/5
I rented with Nicholas Humphreys as a uni student and had a really positive experience. The team were always considerate, understanding and quick to respond to any issues. Would definitely recommend them to other students looking for reliable accommodation.
Thank you very much for taking the time to share your positive experience with Nicholas Humphreys Northampton. Weβre delighted to hear that you found our team considerate, understanding, and responsive throughout your tenancy. Providing reliable and supportive accommodation for students is something we take great pride in, so your kind words mean a great deal to us. We truly appreciate your feedback and wish you every success in your future endeavours.
5/5
Rating only, no written review.
5/5
Asked for keys last minute but they were still super helpful and speedy, would recommend service to anyone- helpful from start to finish
5/5
Had an amazing experience. Highly recommend it!!
5/5
It was really a good experience
5/5
Really nice people, very helpful.
5/5
Very helpful staff. Highly recommend π₯ β¦
5/5
Rating only, no written review.
5/5
Moving into a new student property can be a stressful experience, but thanks to Paige, it was made so much easier. From the moment we reported a few issues upon moving in, she dealt with everything quickly and efficiently. Every problem we found was handled with urgency, and she kept in constant communication, which really made me feel comfortable and reassured knowing I had someone reliable to turn to if anything went wrong. One thing I really appreciated was how thorough Paige was, she went through everything I listed in my email, made a full checklist, and ensured each item was resolved and ticked off. That level of attention to detail made a huge difference. Paige also went above and beyond when I requested a new mattress. Not only did she manage to get a replacement quickly, but it was brand new with the cover still on, which was a great reassurance. Even more impressive was how respectfully she handled my belongings, she carefully placed everything on the floor so she could set the new mattress up properly, which I really appreciated. All in all, I would 100% recommend Paige for dealing with any issues, whether it's a student property or standard housing. She's professional, responsive, and genuinely cares about making sure everything is sorted.
Dear Amy, We're thrilled to hear about your positive experience with Paige! Student moves should be exciting, not stressful, and we're delighted that Paige provided such attentive and efficient service. Your recommendation means the world to us, and we're proud to have someone as caring and professional as Paige on our team. Thank you for choosing us for your housing needs. Best wishes, Nicholas Humphreys Northampton
5/5
Staff were great! Great prizes to be won
5/5
Rating only, no written review.
5/5
Great at freshers fair
5/5
Great thing
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Very good experience. Would highly recommend wgain.
5/5
Rating only, no written review.
1/5
I moved out over two months ago and still havenβt received my deposit back. Despite multiple attempts to contact the landlord via email, Iβve had no communication or response. The lack of professionalism and accountability has been very disappointing. Tenants deserve timely communication and fair treatment, especially when it comes to returning deposits.
Hi Jane, Iβm sorry to hear that you feel the return of the deposit has taken longer than expected. However, please note that charges have been presented to your household and these have been disputed, which can delay the process. Some of the damage at the property was quite evident, but this has still been refused. Although we have recommended using the dispute resolution service to help reach an outcome, we have not yet received much response from your head tenant. Weβre keen to resolve the deposit matter for you as soon as possible, but this does require cooperation from all tenants involved. Many of our other tenants have received their deposits within 2, 3 weeks of moving out when we have had full cooperation. Kind regards, Jack Flanagan
5/5
Attentive to the needs of every tenant, always happy and willing to lend a hand no matter how difficult the problem seems to be.
Dear Pharrell, Thank you immensely for your kind words and the fantastic five-star rating! We are thrilled to hear that you've had a positive experience with our team's service. Our commitment to supporting our tenants' needs is unwavering, and we are always here to assist, no matter the challenge. Your satisfaction is our top priority, and we look forward to continuing
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Manchester has the most, with 545 reviews rated 4.2 out of 5, followed by Nottingham with 436.
The 17 Nicholas Humphreys offices, by town:
Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 1 other industry award since 2020.