1/5
GoogleRating only, no written review.
Trusted Agent profile
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Nicholas Humphreys estate agents in Manchester, Nottingham, Stoke On Trent and 14 more
★★★★★
2,914 reviews across 17 offices and 2 platforms
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,914 reviews on two platforms, rated 4.2 out of 5 overall.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
- Nicholas Humphreys Manchester323 Wilmslow Road, M14 6NW545 reviews · 545 on Google (4.2)16 in the last 90 days
- Nicholas Humphreys Nottingham6 Lenton Boulevard, NG7 2ES436 reviews · 436 on Google (4.3)15 in the last 90 days
- Nicholas Humphreys Stoke On Trent42 Piccadilly, ST1 1EG334 reviews · 334 on Google (4.6)9 in the last 90 days
- Nicholas Humphreys Burton Upon Trent183 High Street, Abbey Arcade, DE14 1HN274 reviews · 274 on Google (4.1)1 in the last 90 days
- Nicholas Humphreys Derby15 Friar Gate, DE1 1BU242 reviews · 242 on Google (2.9)5 in the last 90 days
- Nicholas Humphreys Norwich134 Dereham Road, NR2 3AF233 reviews · 232 on Google (4.7)17 in the last 90 days
- Nicholas Humphreys Hatfield82 Great North Road, AL9 5BL172 reviews · 172 on Google (3.8)5 in the last 90 days
- Nicholas Humphreys CanterburyOffice 8, Marshwood Close, CT1 1DX158 reviews · 158 on Google (4.8)23 in the last 90 days
- Nicholas Humphreys WimborneNicholas Humphreys, 2 Park Lane, BH21 1LD120 reviews · 120 on Google (4.5)3 in the last 90 days
- Nicholas Humphreys Sheffield WestOffice G10, The Redlands Business Centre, 3-5 Tapton House Road, S10 5BY93 reviews · 93 on Google (4.8)1 in the last 90 days
- Nicholas Humphreys Portswood (Southampton)49 London Road, SO15 2AD91 reviews · 91 on Google (3.4)1 in the last 90 days
- Nicholas Humphreys NorthamptonNicholas Humphreys, 141 Adnitt Road, NN1 4NH53 reviews · 53 on Google (3.5)5 in the last 90 days
- Nicholas Humphreys DurhamSuite 6a Kingfisher House, St John's Road, DH7 8TZ47 reviews · 47 on Google (3.6)2 in the last 90 days
- Nicholas Humphreys Portsmouth5 Sovereign Gate, 308-314 Commercial Road, PO1 4BL38 reviews · 38 on Google (3.9)0 in the last 90 days
- Nicholas Humphreys Leicester79 Queens Road, LE2 1TT33 reviews · 33 on Google (2.7)0 in the last 90 days
- Nicholas Humphreys Sheffield CityBlades Enterprise Centre, John Street, S2 4SW27 reviews · 27 on Google (4.7)0 in the last 90 days
- Nicholas Humphreys BirminghamLonsdale House, 52 Blucher Street, B1 1QP19 reviews · 19 on Google (4.0)0 in the last 90 days
Awards
Industry awards
Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2024, 2020.
British Property Awards by year, 2024 to 2020
2024 1 Gold The British Property Awards 2024 winners
- GoldThe British Property Awards 2024: Letting Agent in Northampton (NN1)Northampton
2020 1 Gold The British Property Awards 2020 winners
- GoldThe British Property Awards 2020: Letting Agent in Northampton (NN1)Northampton
Source: The British Property Awards winners lists, as published, linked by year.
Latest reviews from every Nicholas Humphreys office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleExcellent service and a very warm welcoming to our new home.
5/5
GoogleMe and the 3 others that I am living with have been faced with a few problems and have had queries such as issues with a smoke alarm and Josh has handled all of our issues extremely professionally and efficiently. All of our issues have … More
5/5
GoogleGreat service, love the customer service have had no issues. They help me get two rooms and they were very helpful. Would definitely recommend
5/5
GoogleHad a great experience very timely and good
5/5
GoogleVery helpful and responsive on emails no complaints.
5/5
GoogleWe had a brilliant experience with Nicholas Humphreys this year, recieved our full deposit back with no hassle at all, which cannot be said for most student landlords!
Agent replied · 9 October 2025
Thank you for your feedback Clara!
1/5
GoogleAbsolute money grabbers with no care for residents whatsoever. I would strongly advise against going with this company.
5/5
GoogleRating only, no written review.
5/5
GoogleVery good comunication with the house and very friendly and helpful staff
5/5
GoogleProfessional and really sweet, quick and easy hand over. 😁 …
5/5
GoogleViewings were really helpful and easy to sort out.
5/5
GoogleStephanie, It was a pleasure meeting you yesterday and a massive thank you for coming over to the property whilst we were there and walking around the house noting down all the issues. Couldn’t have been much fun and I can imagine at times very awkward but you were very friendly and professional throughout. Thank you for emailing the list of issues and also acting on them as soon as you got back to the office, this didn’t go unnoticed by us and we were commenting how amazing you have been most of the day. Our son is now at the property and obviously feels compelled to get the house up to standard for his house mates before they arrive. You have contacted him when promised and also acted upon what is needed or required below which is amazing. You have put him at ease and he can relax knowing everything will be sorted and is in your capable hands. You are such an asset to Nicholas Humphrey’s and made our day so much less stressful. Thank you so much. I really hope you know how good you are at your job and I’m sure you would be an asset at any company. please can you pass this on to your Manager/s so that they can recognise the excellent work you are doing and how happy you have made a young lad and his parents. It’s a daunting time for all and you have made everything so much easier. I can see that Stephanie receives alot of praise from reading other reviews and rightly so. A great company to deal with. Thanks again Stephanie.
Agent replied · 9 October 2025
Thank you so much for such a heartwarming review. Very much appreciated indeed!
5/5
GoogleBest moving experience, all the staff were extremely helpful and accomdative, and made sure my move was stress free
5/5
GoogleThe people that work are a great bunch of human beings and go above and beyond to help you as much as they possiblely can.
1/5
GoogleAVOID AT ALL COSTS!!!! The way they treat tenants is disgusting, especially knowing they are students and cannot afford the charges they are dishing out. After deep cleaning the house to its full ability, my daughter was still charged an extortionate amount. These charges are not understandable or fair and are only legally possible due to loopholes. STAY CLEAR
1/5
GoogleThis is by far the worst letting agency I have ever dealt with. They are lazy, unprofessional, and completely uninterested in the wellbeing of their tenants. Once they have your money, they do absolutely nothing. Basic repairs are ignored, complaints go unanswered, and any attempt to get help is met with silence. It genuinely feels like they exist only to collect rent and avoid all responsibility. To make matters worse, at the end of the tenancy they try to invent charges and make up reasons to take money from your deposit. It’s dishonest and shows exactly how little integrity they have. This agency is not just bad, it’s toxic. They waste your time, your money, and your patience. Renting is stressful enough without being trapped with a company this useless. Save yourself the headache and go literally anywhere else.
1/5
GoogleI would strongly advise anyone to avoid this agency. They show no care whatsoever for their tenants and fail to deal with even the most basic issues. Communication is almost impossible, emails and calls are ignored, and any problems raised are met with excuses or no response at all. What makes matters worse is that they appear to remove or hide negative reviews, which says a lot about how they operate. Instead of addressing serious complaints, they try to cover them up. In all my experience renting, this has been by far the worst agency I’ve dealt with. If you value honesty, professionalism, and even the slightest level of service, look elsewhere.
1/5
GoogleThis agency is an absolute disgrace. They take tenants’ money but provide nothing in return, no support, no communication, and no responsibility. When problems are reported, they are ignored for weeks or simply brushed aside. They will happily sign you into a contract and then vanish the moment you actually need them. To make things worse, they seem to delete or hide any negative reviews instead of fixing their shocking service. That tells you everything: they care more about their image than the people who actually live in their properties. I’ve rented through different agencies before and never experienced anything as unprofessional, careless, and dishonest as this one. If you value your time, your money, and your sanity, avoid them completely.
1/5
GoogleDO NOT HAVE ANYTHING TO DO WITH THIS COMPANY. My son, with 3 friends, moved into student accommodation at 29 Brailsford Road. Landlord promised, before tenancy, to replace the 4 filthy mattresses, but refused after tenancy began, and at end of tenancy, this company passed tgexdebt to Reposit who then HELPED THEMSELVES to money in one student's bank account in order to replace the filthy mattresses which were only good for the tip when the tenancy commenced, and this happened even though debt was disputed.
5/5
GoogleVery friendly and informative
1/5
GoogleTerrible experience with Nicholas Humphreys. They managed a property we rented up until a month ago when we left. We had no inventory list upon moving in, and the property was incomplete. There was still a man building furniture and shit all over the carpets. Their organisation skills are close to zero, and their customer service is genuinely terrible. We had to call up to hear any news about our deposit, and we only just got it back… a month after moving out. Do not trust them.
Agent replied · 2 August 2025
Hi Ollie Thank you for taking the time to leave a review, however it is totally inaccurate. We have never managed the property you lived in, the landlord managed it himself and you reported to and paid your rent directly to him. I’m sorry you had a poor experience when you moved in but again, this was down to the landlord’s oversight, not ours and was beyond our control. Your deposit return was processed well over a week before your review was posted, the delay was again down to your landlord, not us as agents and you were informed. As always, we are happy to discuss any grievances and clear up any misunderstanding you have. Thank you Nicholas Humphreys Team
5/5
GoogleHayley was able to set me up with a same day viewing at very short notice and answered all of my questions effortlessly. One of the best estate agent interactions I've ever had!
5/5
GoogleExcellent costumer service
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Nicholas Humphreys
Which Nicholas Humphreys office has the most reviews?
Manchester has the most, with 545 reviews rated 4.2 out of 5, followed by Nottingham with 436.
Where are the Nicholas Humphreys offices?
The 17 Nicholas Humphreys offices, by town:
- Birmingham: Lonsdale House, 52 Blucher Street, Birmingham, B1 1QP
- Burton: 183 High Street, Abbey Arcade, Burton, DE14 1HN
- Canterbury: Office 8, Marshwood Close, Canterbury, CT1 1DX
- Derby: 15 Friar Gate, Derby, DE1 1BU
- Durham: Suite 6a Kingfisher House, St John's Road, Durham, DH7 8TZ
- Hatfield: 82 Great North Road, Hatfield, AL9 5BL
- Leicester: 79 Queens Road, Leicester, LE2 1TT
- Manchester: 323 Wilmslow Road, Manchester, M14 6NW
- Northampton: Nicholas Humphreys, 141 Adnitt Road, Northampton, NN1 4NH
- Norwich: 134 Dereham Road, Norwich, NR2 3AF
- Nottingham: 6 Lenton Boulevard, Nottingham, NG7 2ES
- Portsmouth: 5 Sovereign Gate, 308-314 Commercial Road, Portsmouth, PO1 4BL
- Portswood: 49 London Road, Portswood, SO15 2AD
- Sheffield City: Blades Enterprise Centre, John Street, Sheffield City, S2 4SW
- Sheffield West: Office G10, The Redlands Business Centre, 3-5 Tapton House Road, Sheffield West, S10 5BY
- Stoke On Trent: 42 Piccadilly, Stoke On Trent, ST1 1EG
- Wimborne: Nicholas Humphreys, 2 Park Lane, Wimborne, BH21 1LD
Has Nicholas Humphreys won any awards?
Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 1 other industry award since 2020.
