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Nicholas Humphreys estate agents in Manchester, Nottingham, Stoke On Trent and 14 more

4.2

★★★★★ Great

2,914 reviews across 17 offices and 2 platforms

www.nicholashumphreys.com/northampton-estate-agents

Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,914 reviews on two platforms, rated 4.2 out of 5 overall.

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4.2 / 5

2,913

Reviews on Google

All 17 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.

Awards

Industry awards

Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.

British Property Awards winners in two years, the group and its branches: 2024, 2020.

British Property Awards by year, 2024 to 2020

Source: The British Property Awards winners lists, as published, linked by year.

Latest reviews from every Nicholas Humphreys office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

The early move is was very smooth and they helped a lot with the WiFi voucher

Bishr · 26 July 2025 · Nicholas Humphreys Canterbury

5/5

Google

Nicholas Humphreys Canterbury in every way has been wonderful. As parent of a university student who has been a tenant, Nicholas Humphreys Canterbury has been superb. They speedily and efficiently would respond to any concerns. ALL of the staff are polite, friendly, professional. They respond to any concerns in an equally professional and polite manner. From first meeting with them and throughout the whole academic year, they were consistent in their approach of care. I would highly recommend to parents of students especially. They remained very communicative and so helpful. You can be reassured as they show professionalism and kindness of their tenants. For parents of students, Nicholas Humphreys are very approachable and willing to listen. A welcome thing especially when our students are away from home. Thank you, Nicholas Humphreys Canterbury to ALL of you.

Patricia · 25 July 2025 · Nicholas Humphreys Canterbury

5/5

Google

I had 5 fantastic years living in a property Let by Nicholas and can honestly say these guys are the best! Nothing was ever too much of a problem and they were always on hand if there was ever a problem

Matthew · 24 July 2025 · Nicholas Humphreys Sheffield West

Agent replied · 24 July 2025

Dear Matthew, Thank you very much for the wonderful review you sent us. We truly appreciate this. We thoroughly enjoyed having you rent with us for the past 5 years and we wish you well in your future endeavours. Best wishes and regards, Nicholas

4/5

Google

Recently chose to house with Nicholas Humphreys and so far so good. Their team is very understanding and patient with tenants, very polite and reasonable. If you’re a student I’d definitely recommend, saves you a lot of stress.☺️

Rae · 23 July 2025 · Nicholas Humphreys Canterbury

5/5

Google

"Fantastic experience with Jack Flanagan and the team at Nicholas Humphreys. Professional, responsive, and genuinely helpful throughout the tenancy process. Keep up the great work, Jack!"

Samuel · 22 July 2025 · Nicholas Humphreys Hatfield

Agent replied · 23 July 2025

Thank you so much for the lovely review! It was a real pleasure helping you through the tenancy process. I'm really glad to hear you had a positive experience, that means a lot. If you ever need anything in the future, don’t hesitate to reach out. Wishing you all the best in your new home! Kind regards Jack Flanagan

5/5

Google

Nicholas Humphrey’s have a bad reputation sometimes and i’m sure others have a bad experience but I just wanted to share mine. I lived in caminada house for 2 years with Nicholas Humphrey’s and they were amazing for sorting out maintenance issues. They replaced my bed frame when it split, they replaced my en suite toilet floor when it started getting gross, they fixed the towel rail when it was wobbly and always were helpful. Both times I received my deposit back in full and in good time. If it wasn’t for the increased rent prices in the building I would still be there.

Grace · 18 July 2025 · Nicholas Humphreys Manchester

Agent replied · 19 July 2025

Hi Grace, Thank you for your kind words and for taking the time to share your positive experience with Nicholas Humphreys. We're delighted to hear that you were satisfied with our service and that we were able to effectively address your maintenance issues. Your feedback is greatly appreciated. Wishing you all the best

5/5

Google

I've been with a few different housing companies and by far Nicholas humphreys are the best one, no messing around things where done soon as a choice was made, never late for a house viewing very polite and helpful I would recommend to other

Aarron · 16 July 2025 · Nicholas Humphreys Stoke On Trent

5/5

Google

I rented a room through Jack from Nicholas Humphreys Hatfield for a year and had a great experience, everything was smooth from start to finish. The team was professional, responsive, and always helpful with any questions or maintenance issues. Communication was clear, and they made the whole process stress-free. Highly recommend!

Asad · 15 July 2025 · Nicholas Humphreys Hatfield

Agent replied · 16 July 2025

Hi Asad, Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that Jack and the team at Nicholas Humphreys Hatfield provided you with a smooth and stress-free rental journey. Your recommendation means a lot to us, and we're always here if you need anything in the future. Wishing you all the best! Warm regards, The Nicholas Humphreys Hatfield Team

5/5

Google

I am the landlord of a property being managed by Nicolas Humphreys and everything from getting to property on the market, to communication, to managing the property has been exceptional. My agent Laura has been very quick to reply when needed, the requests the tenants have made were resolved quickly and with ease. The whole process was very painless and I’m very pleased. I would recommend using NH to anyone looking to let a property in the area.

Andy · 14 July 2025 · Nicholas Humphreys Wimborne

Agent replied · 16 July 2025

Dear Andy, Thank you for your fantastic feedback and the full 5 stars! We're thrilled to hear your experience with Laura and our team has been exceptional. At Nicholas Humphreys, we strive to provide a seamless service for both landlords and tenants. Your recommendation means a lot to us. We look forward to continuing our successful partnership. Warm regards, Nicholas Humphreys

1/5

Google

Honestly shocked any of the employees have jobs here. Myself and multiple other people I know have not had good experiences. One employee will tell you one thing, then another employee will say what you were told was wrong and tell you something different. The communication is awful, they will take weeks to respond to a simple email, that's even if they respond at all. You will have multiple questions in one email and they will bluntly respond to one question. Customer service is atrocious. They also don't deal with their landlords when they break rules on the contract, such as 24 hours notice for a visit, or trying to open the bedroom doors without knocking. Funny how employees are off sick, on parental leave or on holiday all in the span of a week as well.

Sophie · 11 July 2025 · Nicholas Humphreys Hatfield

Agent replied · 16 July 2025

Good morning Sophie, I think you have left this review for the wrong Nicholas Humphreys. In Hatfield we have not had staff on parental leave and your name is not on our database. We would appreciate your review being removed and added to the correct Nicholas Humphreys. Kind Regards Jack Flanagan

5/5

Google

Very efficient service at Wimborne branch. Super helpful and always go above and beyond to help.

Belinda · 9 July 2025 · Nicholas Humphreys Wimborne

Agent replied · 16 July 2025

"Thank you so much for your kind review, Belinda! We’re delighted to hear that you had a positive experience at our Wimborne branch. Our team always strives to provide efficient and helpful service, so it’s wonderful to know their efforts made a difference. We appreciate your feedback and look forward to assisting you again in the future!", Nicholas Humphreys Wimborne

4/5

Google

Nicholas Humphreys was generally responsive to concerns. While some challenges arose, efforts were made to address them. Communication was adequate, and maintenance requests were typically handled. Although there were occasional fluctuations in service quality, they generally met their responsibilities as a property manager.

Timothy · 8 July 2025 · Nicholas Humphreys Hatfield

Agent replied · 16 July 2025

Hi Timothy, Thank you for taking the time to share your experience with us. We’re glad to hear that you found us generally responsive and that maintenance issues were typically addressed in a timely manner. We truly appreciate your acknowledgment of our efforts, even when challenges arose. We also take your feedback about occasional fluctuations in service quality seriously, and we’re always looking for ways to improve. Your insights help us better support our tenants and continue to grow as a team. Thanks again for your review, and we wish you all the best! Warm regards, The Nicholas Humphreys Team

5/5

Google

As a student, I have had a good experience with Nicholas Humphreys for the last 2 years in Norwich. The agents we have been in contact with, in particular Stephanie Gray, have gone above and beyond to both support and help me and my housemates over our tenancy with any issues we have had at the property. Thank you!!

Elinor · 8 July 2025 · Nicholas Humphreys Norwich

5/5

Google

Very quick and helpful with any questions I’ve had about the move, helps stress a lot!!

Ryan · 8 July 2025 · Nicholas Humphreys Canterbury

1/5

Google

As a landlord with a large portfolio, stay clear. Next to no communication. The manager and owner won’t respond to complaints according to their procedures, he’s not responded to one of my emails. They’ve kept me tied into a contract for six months and are still refusing to release me from it. Other agents in the area are horrified by it all. They’ve been reported. Avoid at all costs.

Leah · 7 July 2025 · Nicholas Humphreys Derby

1/5

Google

They've been absolutely awful with my Brother and his university housemates. They promised that the mattresses would be replaced when they moved in and they were not replaced. The landlord said if he was going to replace them then they'd all get single beds instead of double beds, so they understandably refused as double beds were marketed pre-tenancy. Now they've left the tenancy and they're trying to charge them for replacement mattresses, amongst other things which were not their fault. They were also left without a working cooker for weeks and the landlord just let himself into the property without due notice whenever he felt like it and they did nothing to stop it. They've also tried to take money out of my brother's account. Absolutely incompetent. It would seem a lot of other people have had similar experiences. This is causing my brother complete and utter stress and they're avoiding our emails. We have solicitors involved.

Alex · 7 July 2025 · Nicholas Humphreys Manchester

2/5

Google

Worst months with this company. We had so many problems from the start. Some problems were sorted but some severe issues were not. From the start my matress was covered in bedbugs. It was sorted after a couple of days they bought me a new matress but I got infected from the severe bites and had to go to hospital. We later suffered from mould BADLY. We reported it so many times which we were told to just keep cleaning it but it was continiously growing constantly. Our walls were so damp the curtain railing wouldnt hold up. The landlord came over and told us to open the windows to help it but it was the middle of winter and we had no heating (which was another issue). Our boiler was constantly faulty and barely worked. Of course we reported this so many times but things just werent sorted. We had to buy our own expensive heaters because the ones they provided us with did nothing. We could see our own breath in the house in december time. Whilst having no heating for months, we also had no hot water many times and had to get lucky to have it. We reported this also many times, it was looked at once but it came back again. In the end we finally got a new boiler but it was summer by this point and the heating was not a massive concern. We had many more issues in the house which i understand can happen especially in old houses but it was the companys lack of urgency to help with major issues, leaving us suffering for months. After paying rent and bills in a house which was not habitable we asked for compensation for the months we struggled which we were denied.

Leah · 4 July 2025 · Nicholas Humphreys Norwich

Agent replied · 26 June 2025

We’re sorry to hear you had such a bad experience during your tenancy with us. The problems at the start of your tenancy in 2023 were handled by our previous property manager who left in February 2024. After that date, I would hope you agree, maintenance issues reported by tenants at the property were all rectified within 5 working days. We have made significant improvements to our systems and management of maintenance queries over the past year but as your tenancy ended in 2024 you will not have seen the benefit of these and we apologise for the poor service you received 2 years ago.

5/5

Google

I rented a property through Nicolas Humphreys while I was at university and had such a positive experience from start to finish. The team were always incredibly friendly, approachable, and genuinely cared about making sure tenants were comfortable and looked after. Any maintenance issues I had were dealt with quickly and professionally, which really took the stress out of student living. Communication was always clear, and they were easy to get in touch with if anything came up. It’s rare to find a letting agency that actually feels supportive, but they truly went above and beyond. I’d 100% recommend them to anyone, whether you’re a student or just looking for a place with reliable, professional people managing it. You’ll be in safe hands!

Gabriella · 4 July 2025 · Nicholas Humphreys Hatfield

Agent replied · 8 July 2025

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that your time renting with us was so positive and that our team was able to make student living a little less stressful. Providing friendly, responsive support is something we really care about, so it's lovely to know that came through in your experience. We truly appreciate your recommendation and wish you all the best for the future. If you ever need anything again, you know where to find us! 😊 Kind regards The Nicholas Humphreys Team

5/5

Google

The team have really given me a warm and tailored experience - they’re responsive, professional, and proactive in handling tenant & landlord needs. Communication has been clear and timely, and I feel confident that my property is in good hands. Would highly recommend their services to any landlord looking for reliable and efficient property management. Thank you

Ruweyda · 4 July 2025 · Nicholas Humphreys Stoke On Trent

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Nicholas Humphreys

Which Nicholas Humphreys office has the most reviews?

Manchester has the most, with 545 reviews rated 4.2 out of 5, followed by Nottingham with 436.

Where are the Nicholas Humphreys offices?

The 17 Nicholas Humphreys offices, by town:

  • Birmingham: Lonsdale House, 52 Blucher Street, Birmingham, B1 1QP
  • Burton: 183 High Street, Abbey Arcade, Burton, DE14 1HN
  • Canterbury: Office 8, Marshwood Close, Canterbury, CT1 1DX
  • Derby: 15 Friar Gate, Derby, DE1 1BU
  • Durham: Suite 6a Kingfisher House, St John's Road, Durham, DH7 8TZ
  • Hatfield: 82 Great North Road, Hatfield, AL9 5BL
  • Leicester: 79 Queens Road, Leicester, LE2 1TT
  • Manchester: 323 Wilmslow Road, Manchester, M14 6NW
  • Northampton: Nicholas Humphreys, 141 Adnitt Road, Northampton, NN1 4NH
  • Norwich: 134 Dereham Road, Norwich, NR2 3AF
  • Nottingham: 6 Lenton Boulevard, Nottingham, NG7 2ES
  • Portsmouth: 5 Sovereign Gate, 308-314 Commercial Road, Portsmouth, PO1 4BL
  • Portswood: 49 London Road, Portswood, SO15 2AD
  • Sheffield City: Blades Enterprise Centre, John Street, Sheffield City, S2 4SW
  • Sheffield West: Office G10, The Redlands Business Centre, 3-5 Tapton House Road, Sheffield West, S10 5BY
  • Stoke On Trent: 42 Piccadilly, Stoke On Trent, ST1 1EG
  • Wimborne: Nicholas Humphreys, 2 Park Lane, Wimborne, BH21 1LD
Has Nicholas Humphreys won any awards?

Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 1 other industry award since 2020.

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